We have a very close working partnership with BrandShield. Every colleague is extremely passionate, responsive, and understands our business and priorities. They act quickly on all matters, respond immediately, and provide suggested ways forward when we hit an enforcement challenge. Review collected by and hosted on G2.com.

I have no negatives to report with respect to our work with BrandShield. Review collected by and hosted on G2.com.

BrandShield continues to grow through platform partnerships and signals acquisition allowing users to gain growing database to support growth of business Review collected by and hosted on G2.com.

Some features can improved - e.g., Reporting features, data display of seller data. Review collected by and hosted on G2.com.

BrandShield's customer service is my favorite quality -- they are responsive and thoughtful in responding to queries. Review collected by and hosted on G2.com.

My only request is that the system be improved to better report out pictures of removed products so we can track what infringing products are on the market and being removed by BrandShield's system. Review collected by and hosted on G2.com.

We have a trusted and valued partner who is responsive and adapts their efforts to our changing needs. Review collected by and hosted on G2.com.

My only painpoint is that the do not have local office in China. They have Chinese speaking employees, but personal relationship is important in China andso when it comes to IP enforcement. Review collected by and hosted on G2.com.

Ease of use, customer support, speedy replies Review collected by and hosted on G2.com.

Some minor issues with links in the backoffice Review collected by and hosted on G2.com.

Service level and attention to detail is top-notch. Communication is proactive and effective. Review collected by and hosted on G2.com.

No dislikes of note. If anything, some false positives are generated on brand trademark scans, but this seems to be a part of the game. Review collected by and hosted on G2.com.

A very intuitive system which works as intended with experts on hand at all times to assist in protecting brands and stakeholders. Review collected by and hosted on G2.com.

After more than a 6 months, I have no issues whatsoever. Review collected by and hosted on G2.com.

BrandShield has been instrumental for many years in our fight to chase counterfeits online. They are reliable and always willing to help when necessary. They are also quick to answer when any issue arises. Overall, we have been very satisfied with our experience with BrandShield. Review collected by and hosted on G2.com.

Nothing that I can think of. Everything always went very smoothly. Review collected by and hosted on G2.com.

We use Brandshield for both compliance and brand monitoring across the web. We have found their software and related services to be great in helping identify and rectify issues if and when they arise. Review collected by and hosted on G2.com.

Perhaps sometimes they cast too wide a net, but their team listens and course corrects when those situations arise. Review collected by and hosted on G2.com.

BrandShield provided excellent digital threat protection, quick response times, and great customer support—safeguarding our brand reputation seamlessly and efficiently. Review collected by and hosted on G2.com.

occasional delays in updates slightly hinder an otherwise effective brand protection service. Review collected by and hosted on G2.com.