--- title: BrandShield Reviews meta_title: 'BrandShield Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 118 reviews by the users' company size, role or industry to find out how BrandShield works for a business like yours. aggregate_rating: rating_value: 4.7 review_count: 118 scale: '5' date_modified: '2026-07-12' parent_category: name: E-Commerce url: https://www.g2.com/categories/e-commerce --- # BrandShield Reviews **Vendor:** BrandShield **Category:** [Brand Protection Software](https://www.g2.com/categories/brand-protection) **Average Rating:** 4.7/5.0 **Total Reviews:** 118 ## About BrandShield BrandShield is dedicated to protecting customer trust in brands by offering comprehensive solutions against online brand infringement and external cyber threats. The platform safeguards against counterfeits, fake marketplace listings, brand impersonations, and fraudulent ads, as well as phishing, domain squatting, rogue mobile apps and dark web threats. BrandShield stands out by combining advanced technology with an in-depth understanding of the legal landscape surrounding intellectual property. This unique blend empowers the platform to identify and address threats in real-time, offering brands a proactive approach to online security. The comprehensive solution enables organizations to protect against a range of threats, including domain squatting, rogue mobile apps, and dark web activity—all from a single, integrated platform. Trusted by industry leaders in finance, retail, e-commerce, and pharmaceuticals—including eToro, Arc'teryx, Dropbox, Tiffany & Co., and Levi's—BrandShield delivers unmatched protection for organizations with high brand recognition. The platform combines advanced technology with expert insights, allowing brands to focus on growth while their security needs are expertly managed. ## BrandShield Reviews ### 1. Superb, global monitoring of counterfeit and grey market sales on virtually every platform **Rating:** 5.0/5.0 stars **Reviewed by:** Travis M. | VP, Small-Business (50 or fewer emp.) **Reviewed Date:** August 13, 2025 **What do you like best about BrandShield?** Excellent customer service, advanced technology to find miscreants **What do you dislike about BrandShield?** If anything, too much data. But it's easy to sort out irrelevant info. **What problems is BrandShield solving and how is that benefiting you?** IP protection. We have a popular product with differing levels of IP across different countries. We need to identify, track and combat counterfeit, knock-off and grey-market products, all across the globe. I don't know how we'd do this without Brand Shield. ### 2. Glad we found this **Rating:** 4.5/5.0 stars **Reviewed by:** O L. | Counsel, Mid-Market (51-1000 emp.) **Reviewed Date:** July 24, 2025 **What do you like best about BrandShield?** Regular update sessions and dedicated representative. Clear expectations. Great results. Patient and flexible team. Weekly and quarterly reviews so we can see our process. Can be as hands on or hands off as we like. **What do you dislike about BrandShield?** Would be great if they could tackle defamation claims. Onboarding could be shorter. **What problems is BrandShield solving and how is that benefiting you?** Trademark abuse and phishing websites - cut the time the internal team previously spent reviewing these. Efficient and great support. ### 3. BrandShield does a fantastic job of taking down the dupes **Rating:** 5.0/5.0 stars **Reviewed by:** James R. | Performance Marketing Lead, Mid-Market (51-1000 emp.) **Reviewed Date:** July 08, 2025 **What do you like best about BrandShield?** Really strong client support with the team monitoring infringements & quick to flag them. Regular updates on what was reported & the success **What do you dislike about BrandShield?** Nothing negative to say about BrandShield **What problems is BrandShield solving and how is that benefiting you?** BrandShield helps us take down a variety of websites, social pages & marketplaces from using our imagery, trademarked terms & even fake products. As a premium brand we don't want our audience to get tricked into buying a fake products and a bad customer experience. ### 4. Important tool for Online Brand Protection **Rating:** 5.0/5.0 stars **Reviewed by:** Daniel Augusto A. | Head of Sales and Marketing for Offline Channel - Amazon Devices Brazil, Enterprise (> 1000 emp.) **Reviewed Date:** August 13, 2025 **What do you like best about BrandShield?** Brandshield help us to simplify and scale the brand protection journey. It helps us to see all infringements in an unified platform and easily take action from there. **What do you dislike about BrandShield?** AI integration is definitely the next step here. I am looking forward to see more and more AI improvements being applied to solutions that we use. **What problems is BrandShield solving and how is that benefiting you?** Brand protection. ### 5. Proactive and helpful brand protection assistance **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Consumer Goods | Mid-Market (51-1000 emp.) **Reviewed Date:** August 20, 2025 **What do you like best about BrandShield?** Our account manager has been very proactive in taking actions as well as trialling and giving her honest opinions on potential new tools within the system. Knowing that she will not recommend a tool that is not worthwhile for our business case is very helpful. **What do you dislike about BrandShield?** There was a bit of uncertainty at the beginning about the scope of our package and also lack of clarity over how some aspects of the tool worked. However, this was remedied to our satisfaction once it was raised. **What problems is BrandShield solving and how is that benefiting you?** Helping us attend to marketplace infringements. ### 6. BrandShield review **Rating:** 5.0/5.0 stars **Reviewed by:** Theofanis M. | Legal advisor, Mid-Market (51-1000 emp.) **Reviewed Date:** July 22, 2025 **What do you like best about BrandShield?** They are always available and willing to assist. It is also very encouraging that they employ very knowledgable individuals that are always willing clarify issues and proceedures, that might be a bit technical for the average user. **What do you dislike about BrandShield?** I do not have any notable negative issues to mention. **What problems is BrandShield solving and how is that benefiting you?** Assist with the protection of our Company's branding and unlawful use of our logos/names/trademarks from third parties. ### 7. Brandshield review from Owens Corning **Rating:** 4.0/5.0 stars **Reviewed by:** Justin R. | Social Media Lead - Corporate, Enterprise (> 1000 emp.) **Reviewed Date:** July 22, 2025 **What do you like best about BrandShield?** I like the tool itself. It is easy to navigate and use. The team support we receive from Brandshield is also excellent. Gabby is the best! I use this tool twice weekly to keep an eye on potential threads and report out to leaders. **What do you dislike about BrandShield?** If reporting could be more intutive and more easily achieved by the user, that would be great. **What problems is BrandShield solving and how is that benefiting you?** The tool helps us identify suspicious sites and profiles that may be using our IP without permission or incorrectly, or looking to scam customers. This helps us identify threats and make sure our online presence is trusted and secure. ### 8. Maor has made protecting our brand extremely easy! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Mid-Market (51-1000 emp.) **Reviewed Date:** August 27, 2025 **What do you like best about BrandShield?** As an user, we do not have to be actively looking for knock off sites to protect our brand or our customers. BrandShield makes it so easy for us to go through and approve these copy cat sites **What do you dislike about BrandShield?** No downsides on my end! Maor has been so helpful making everything as easy as possible for us! **What problems is BrandShield solving and how is that benefiting you?** They are finding so many knock off or copy cat websites and flagging them to be enforced. Taking these pages down is incredibly beneficial for us! ### 9. The BrandShield platform is extremely user friendly and the team is responsive and knowledgeable. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Legal Services | Enterprise (> 1000 emp.) **Reviewed Date:** July 08, 2025 **What do you like best about BrandShield?** I love the customer service and the responsive team. Many competing firms have an "off the shelf" offering that is static and inflexible. We've been able to work collaboratively with BrandShield to solve real client problems. **What do you dislike about BrandShield?** I have no significant complaints about the system and the team. They are the best in the space. **What problems is BrandShield solving and how is that benefiting you?** BrandShield helps me and my clients by scanning and identifying problematic content online across the full range of online threats - stand alone websites, marketplace listings, social media posts and accounts, and paid advertisements - and in connection with all forms of problematic content - impersonations, counterfeits, regulatory/false advertising violations, and more. ### 10. Excellent combo of trademark & copyright tools to enforce intellectual property in one place **Rating:** 5.0/5.0 stars **Reviewed by:** Christopher J. | Adjunct Lecturer, Small-Business (50 or fewer emp.) **Reviewed Date:** July 28, 2025 **What do you like best about BrandShield?** many DMCA firms cannot do Trademark enforcement because theyre not attorneys. Brandshield has attorneys so in one place, we could manage all enforcement. BrandShield also used other cyber security tools to go after hard to reach intellectual property servers in countries that dont adhere to US law **What do you dislike about BrandShield?** price is high, but if we assembled our own team of cyber security, attorney, and office workers to patrol and take down stolen content, it would cost us more. **What problems is BrandShield solving and how is that benefiting you?** the take down stolen intellectual property. if the property is stolen and monetized, we lose money. it's pretty straightforward. ### 11. Fast takedowns and friendly service **Rating:** 4.5/5.0 stars **Reviewed by:** Daniel H. | Senior GRC Analyst, Mid-Market (51-1000 emp.) **Reviewed Date:** July 09, 2025 **What do you like best about BrandShield?** Brandshield is an excellent service for quick takedowns and detections. Much easier than doing it on your own. They can also do automatic takedowns. **What do you dislike about BrandShield?** Unfortunately if you have a name that could apply to many things you will get a lot of results. **What problems is BrandShield solving and how is that benefiting you?** Scams are rampant out in the world. I use Brandshield to help fight those scams and allow me to skip the ground work. ### 12. BrandShield's customer service is exceptional **Rating:** 4.0/5.0 stars **Reviewed by:** Michelle K. | Sr. IP Counsel, Enterprise (> 1000 emp.) **Reviewed Date:** May 13, 2025 **What do you like best about BrandShield?** Customer service is exceptional - they are always willing to adjust to our changing needs and customization requests. They are also able to monitor more than I've seen others able to offer. **What do you dislike about BrandShield?** They like to have meetings to discuss items, but we prefer fewer meetings and more asynchronous review. We've mentioned this to them though, and they have willingly accommodated. **What problems is BrandShield solving and how is that benefiting you?** Misuse of brand on websites, social media, marketplaces, paid ads, app stores. Their efficient monitoring and take down service has allowed me to focus on other items since they do all the heavy lifting. ### 13. Working with Brandshield **Rating:** 5.0/5.0 stars **Reviewed by:** Alexander W. | Producer, Small-Business (50 or fewer emp.) **Reviewed Date:** August 19, 2025 **What do you like best about BrandShield?** Excellent communications and very fast to take action as requested. Their service is easy to use and easy to learn. **What do you dislike about BrandShield?** It can be a bit unclear what features are part of the plan. **What problems is BrandShield solving and how is that benefiting you?** Brandshield is very useful for removing fake products and illegal resellers. ### 14. It's definetly a very valid service helping VR46 a lot **Rating:** 4.5/5.0 stars **Reviewed by:** Francesco P. | E-commerce manager, Small-Business (50 or fewer emp.) **Reviewed Date:** July 07, 2025 **What do you like best about BrandShield?** The effectiveness of the platform in finding and removing situations of counterfeiting and misuse of trade marks. The support we receive from the Brandshield team is also positive. **What do you dislike about BrandShield?** Sometimes it is complicated to integrate the platform with the anti-counterfeiting systems of market places **What problems is BrandShield solving and how is that benefiting you?** Vr46 has a problem with fake products using registered trade marks. Brandshield supports us in detecting and removing content ### 15. Great Reporting and Helpful Staff **Rating:** 4.0/5.0 stars **Reviewed by:** Christina G. | Project Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** August 19, 2025 **What do you like best about BrandShield?** BrandShield provides excellent reporting when it comes to the work being done for our organization. The staff are helpful and provide timely action when reporting copyright infringement. **What do you dislike about BrandShield?** The only minor issue is understanding what is included in your package from the beginning. Some web features may not be included in your package, and you won't know until you ask for them. **What problems is BrandShield solving and how is that benefiting you?** It is allowing us to see who is using our trademarks unofficially and take down inappropriate content. ### 16. Great customer support! **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Law Practice | Small-Business (50 or fewer emp.) **Reviewed Date:** August 08, 2025 **What do you like best about BrandShield?** Our BrandShield customer support team is attentive and responsive. We meet regularly to discuss ongoing enforcement and realign enforcement goals. We have also seen great enforcement results, especially in the area of fraudulent websites and social media ads. **What do you dislike about BrandShield?** Having used other online brand protection products, BrandShield's access portal could be improved. **What problems is BrandShield solving and how is that benefiting you?** Fraudulent online content negatively impacts brand image. BrandShield's algorithm scans for and enforces against these fraudulent websites, online marketplace listings, and social media ads, minimizing the impact on a brand's goodwill. ### 17. Responsive and hands on team **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Retail | Mid-Market (51-1000 emp.) **Reviewed Date:** August 13, 2025 **What do you like best about BrandShield?** The enforcement manager (who is an IP lawyer) assigned to our team is proactive and always responds to our requests in a timely manner. **What do you dislike about BrandShield?** Some infringements are not detected as quickly by their system/platform, and the platform can appear cluttered. That said, when we do bring issues to the attention of our account/enforcement manager, they respond quickly. **What problems is BrandShield solving and how is that benefiting you?** Takedown of scam/phishing websites, postings in marketplaces, and social media accounts and posts which infringe our IP and/or pretend to be our brand. This has allowed our legal, social media, and customer service teams to focus on other matters instead of spending time identifying and trying to take down the scammers ourselves, and responding to customers who have been scammed. ### 18. A collaborative partner who actively works to safeguard our customers **Rating:** 5.0/5.0 stars **Reviewed by:** James G. | Head of eCommerce Trade & Merchandise, Enterprise (> 1000 emp.) **Reviewed Date:** July 09, 2025 **What do you like best about BrandShield?** Great partnership, collaborative, extensive global reviews to manage any fraudulent sites. **What do you dislike about BrandShield?** We have been working with Brandshield for almost 2 years, a great partnership and no dislikes currently. **What problems is BrandShield solving and how is that benefiting you?** We have seen an increase in fraudulent sites and customers being scammed. Brandshield supports us in alleviating these threats and ensuring our customers remain safe whilst online and shopping our brands. ### 19. Quality partner to fight the constant battle of knock offs and IP theft. **Rating:** 4.0/5.0 stars **Reviewed by:** Dave C. | CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** August 27, 2025 **What do you like best about BrandShield?** Their technology is excellent to quickly navigate and learn what issues we are facing in all the major platforms around the world. Solid commitment to customer service with good communication and follow up. **What do you dislike about BrandShield?** Would like to see if they could be s little more proactive in scanning the global markets for infringements. **What problems is BrandShield solving and how is that benefiting you?** BrasndShield is solving confusion in various platforms from fake products and IP infringements that damage the ARK brand. ### 20. Expedient Eradication of Existential Enemy Entities Enabling Enterprise Efficiency **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** November 20, 2025 **What do you like best about BrandShield?** BrandShield has allowed us to identify phishing and other existential threats we would have never been aware of without dedicating significant resources. **What do you dislike about BrandShield?** There is some element of training necessary to properly use the system. **What problems is BrandShield solving and how is that benefiting you?** Numerous competitors and bad actors have been using our brand in a way that could cause harm. BrandShield has helped us proactively identify problematic impersonations and trademark violations with extreme efficiency. **Official Response from Oren Todoros:** > We're thrilled to hear that BrandShield has been instrumental in identifying potential threats and protecting your brand efficiently. ### 21. Brandshield review **Rating:** 4.0/5.0 stars **Reviewed by:** Allison W. | Associate Intellectual Property Specialist, Enterprise (> 1000 emp.) **Reviewed Date:** July 29, 2025 **What do you like best about BrandShield?** The platform is very user-friendly, and their website/phishing takedown module yields great results. **What do you dislike about BrandShield?** Reporting function requires manual updates towards the end of the month to ensure takedown numbers are accurate. **What problems is BrandShield solving and how is that benefiting you?** TM and utility patent enforcement, which benefits us by contributing to marketplace cleanliness. ### 22. BrandShield does good work **Rating:** 3.5/5.0 stars **Reviewed by:** Ian G. | Product Manager, Enterprise (> 1000 emp.) **Reviewed Date:** July 31, 2025 **What do you like best about BrandShield?** The people I work with are responsive, dedicated, and willing to adapt their work to our unique needs **What do you dislike about BrandShield?** Brandshield's software can often feel like it's excessively complex and difficult to navigate. **What problems is BrandShield solving and how is that benefiting you?** Quick turnaround on website takedowns and monitoring of brand-related concerns ### 23. Efficient and effective trademark protection service **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Manufacturing | Small-Business (50 or fewer emp.) **Reviewed Date:** July 30, 2025 **What do you like best about BrandShield?** Brandshield's team has the knowledge and expertise to address trademark misuse with uncooperative parties in every country we have had issues. They are also tenacious - if third-parties are uncooperative, they will keep trying and have a number of different enforcement methods. **What do you dislike about BrandShield?** It takes a little time to understand and navigate their enforcement portal but it is well worth it. **What problems is BrandShield solving and how is that benefiting you?** Removing unauthorized use of our trademarks online to prevent unaffiliated parties from trading on our brand name. ### 24. Excellent Tool and Service **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Financial Services | Enterprise (> 1000 emp.) **Reviewed Date:** July 29, 2025 **What do you like best about BrandShield?** I like that it's an easy-to-use tool that gives visibility to my brand. Plus, their customer service is excellent: they're always attentive to my needs and willing to offer recommendations. **What do you dislike about BrandShield?** One downside is the lack of detection for non-indexed sites on the web. **What problems is BrandShield solving and how is that benefiting you?** BrandShield provides effective detection of phishing websites and unauthorized applications, along with takedown management on behalf of my company. They also support the takedown process for websites reported by our customers. ### 25. Excellent service that actually makes a difference **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consumer Goods | Small-Business (50 or fewer emp.) **Reviewed Date:** July 29, 2025 **What do you like best about BrandShield?** For many years we would try and enforce counterfeit or IP violating products on our own, passing these tasks off on to Branshield has alleviated a lot of the stress and has made a huge impact on how we spend our time enforcing. **What do you dislike about BrandShield?** The service has been amazing but you need to stay on top of them and make sure you are feeding them with the correct information in order for them to build a proper database. That is not really a dislike, but more of a reality, the more you help them build, the better the results will be. **What problems is BrandShield solving and how is that benefiting you?** IP enforcement and freeing up resources for other projects ### 26. Tailored service for online brand enforcement **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Pharmaceuticals | Enterprise (> 1000 emp.) **Reviewed Date:** August 28, 2025 **What do you like best about BrandShield?** The team tries to understand the relevant IP challenges for our firm and to protect it. They have a friendly but professional approach. **What do you dislike about BrandShield?** The platform is underutilized for our use case. It doesn't have some features that other competitors have (automated infringer tracking across platforms, etc) but they are constantly adding features. **What problems is BrandShield solving and how is that benefiting you?** Online Brand Protection ### 27. Very Insightful **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Pharmaceuticals | Small-Business (50 or fewer emp.) **Reviewed Date:** August 18, 2025 **What do you like best about BrandShield?** The BrandShield team is very engaging and offers insightful guidance on avenues to pursue to better protect our trademarks and brand reputation. The dashboard they offer is easy to navigate and provides a great resource for our team. In a world of competing priorities, BrandsShield is definitely a value add to our mission to protect patients from illicit products that could cause them harm. **What do you dislike about BrandShield?** I cannot think of anything in particular that i dislike about BrandShield. **What problems is BrandShield solving and how is that benefiting you?** As a pharmaceutical security customer, it is important to my team to understand the threat to patients, products, and our company. ### 28. BrandShield is a great service that helps us combat counterfeit product in the Market. **Rating:** 4.5/5.0 stars **Reviewed by:** Lauren R. | Licensing Product Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** July 25, 2025 **What do you like best about BrandShield?** The site is easy to use and they respond quickly to any questions or additional links we send to them to take down. **What do you dislike about BrandShield?** I do not have any complaints or dislikes **What problems is BrandShield solving and how is that benefiting you?** counterfeit product ### 29. Brandshield is our main service for detection and takedown brand abuse, phishing domains **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Enterprise (> 1000 emp.) **Reviewed Date:** July 14, 2025 **What do you like best about BrandShield?** Beside the great service we are getting, Branshield platform is really great and is being developed all the time with new features. **What do you dislike about BrandShield?** I cannot think of something I dislike about Branshield but something to improve is always the how fast a takedown is being done. Now it's good but always can be better. **What problems is BrandShield solving and how is that benefiting you?** Branshield helps us protect our brand from misuse, phishing, and impersonation across websites and all major social media platforms. ### 30. BrandShield portal review **Rating:** 5.0/5.0 stars **Reviewed by:** Aaron W. | Project Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** July 23, 2025 **What do you like best about BrandShield?** I like the functionality the application provides. The application is easy to use. **What do you dislike about BrandShield?** I dont like the reporting functionality. **What problems is BrandShield solving and how is that benefiting you?** Business the application is solving is identification of trademark violations ### 31. Easy to work with and effectively reduced number of scams **Rating:** 4.0/5.0 stars **Reviewed by:** Ellie L. | Social Media Lead, Mid-Market (51-1000 emp.) **Reviewed Date:** July 24, 2025 **What do you like best about BrandShield?** Effectively taken down scam ads and websites pretending to be the brand. **What do you dislike about BrandShield?** Recently there is a new marketplace which we haven't been able to take down, but it's being worked on. We've also seen a rise of paid ad scams recently. **What problems is BrandShield solving and how is that benefiting you?** It's removing websites and marketplaces that are using our images, name and logo. We wouldn't know a lot of these existed without BrandShield scans. ### 32. A professional service capable of handling multiple infringements **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Computer Games | Enterprise (> 1000 emp.) **Reviewed Date:** August 18, 2025 **What do you like best about BrandShield?** The professional service, the availability, the accessible platform, and the newly established team demonstrate a particularly high level of creativity. **What do you dislike about BrandShield?** BrandShield is usually not able to manage complex, non-clear-cut infringements. In addition, the scanning frequency is lower compared to market competitors. **What problems is BrandShield solving and how is that benefiting you?** The ability to detect and remove multiple infringements across different platforms. ### 33. Brandshield is very important and useful for our Company **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Financial Services | Small-Business (50 or fewer emp.) **Reviewed Date:** July 10, 2025 **What do you like best about BrandShield?** The company's commitment to protecting brands from phishing, fraud, and impersonation demonstrates not only technological leadership but also a clear understanding of today's digital risks. **What do you dislike about BrandShield?** It can be more user-friendly, also more video tutorials will be really helpful **What problems is BrandShield solving and how is that benefiting you?** BrandShield is helping us combat online threats like phishing, counterfeit products, impersonation, and domain fraud. These are serious issues that can damage our brand's reputation, hurt customer trust, and impact revenue. ### 34. Very satisfied tools against online IP violations **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Apparel & Fashion | Enterprise (> 1000 emp.) **Reviewed Date:** August 26, 2025 **What do you like best about BrandShield?** The platform is very intuitive, easy to manage and continuously updating and the dedicated brand manager is incredibly efficient, responding very quickly to every request and always providing the necessary assistance. **What do you dislike about BrandShield?** I don't have anything to remark____________________ **What problems is BrandShield solving and how is that benefiting you?** Brand's patents and trademarks infringements on selected marketplaces. ### 35. Professional help and money well spent **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Manufacturing | Mid-Market (51-1000 emp.) **Reviewed Date:** July 23, 2025 **What do you like best about BrandShield?** BrandShield professionals have a client-centered approach, where the client's specific needs are taken into account when tailor-making the service. Our analyst is always friendly, professional and proactive, being an extended hand of the in-house lawyer and a valuable resource to combat counterfeits **What do you dislike about BrandShield?** If there has to be something that could be better about BrandShield, maybe it's the annual subscription price model and the high level of pricing that might be challenging for smaller clients **What problems is BrandShield solving and how is that benefiting you?** BrandShield is effectively finding and taking down infringing listings on marketplaces and infringing content on websites, helping us combat counterfeits and misuse of our brand. ### 36. Good experience **Rating:** 4.0/5.0 stars **Reviewed by:** Alana K. | Accounts Recievable and Data entry, Small-Business (50 or fewer emp.) **Reviewed Date:** July 28, 2025 **What do you like best about BrandShield?** Bransheild does a good job at flagging and taking down listings of our products by unauthorized sellers **What do you dislike about BrandShield?** the portal is not as user friendly as it could be **What problems is BrandShield solving and how is that benefiting you?** they have been updating their portal as we have worked with them, and they do handle some websites for us so I do not even have to approve or deny listings. ### 37. Absolute game changer **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Farming | Small-Business (50 or fewer emp.) **Reviewed Date:** July 09, 2025 **What do you like best about BrandShield?** It’s amazing knowing there’s someone besides me actively and relentlessly removing counterfeits. The platform is easy to use, and I can quickly add any counterfeit listings I find. Customer support is excellent—having a dedicated team member is especially helpful and on point. **What do you dislike about BrandShield?** The time zone difference limits meeting time availability. **What problems is BrandShield solving and how is that benefiting you?** I deal with numerous counterfeit products and users of my copyrighted material...BrandShield seeks and removes listings of infringers. ### 38. The cooperation was very successful and the result was perfect **Rating:** 5.0/5.0 stars **Reviewed by:** SALMAN J. | EXPORT SALES EXECUTIVE, Mid-Market (51-1000 emp.) **Reviewed Date:** July 29, 2025 **What do you like best about BrandShield?** The system platform was straightforward to use, The result was perfect. Also, the team follow-up was perfect **What do you dislike about BrandShield?** There is nothing I dislike about them, as they take every note seriously and work on solving it directly **What problems is BrandShield solving and how is that benefiting you?** We were facing many fake and old social media accounts that infringed on our brands. We are able to stop these pages. ### 39. Very knowledgeable and helped our brand build a better reputation. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Sporting Goods | Small-Business (50 or fewer emp.) **Reviewed Date:** August 29, 2025 **What do you like best about BrandShield?** BrandShield has been an invaluable partner in protecting our brand online. Their platform quickly detects and removes infringements, while the support team ensures every issue is resolved efficiently. We now have peace of mind knowing our reputation is actively safeguarded. **What do you dislike about BrandShield?** BrandShield offers a strong platform for monitoring and removing online brand infringements, with responsive support and effective tools. While the service is highly effective, the costs can be challenging for smaller companies to justify **What problems is BrandShield solving and how is that benefiting you?** monitoring and removing online brand infringements ### 40. Excellent client service and results **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Pharmaceuticals | Enterprise (> 1000 emp.) **Reviewed Date:** July 15, 2025 **What do you like best about BrandShield?** We have a very close working partnership with BrandShield. Every colleague is extremely passionate, responsive, and understands our business and priorities. They act quickly on all matters, respond immediately, and provide suggested ways forward when we hit an enforcement challenge. **What do you dislike about BrandShield?** I have no negatives to report with respect to our work with BrandShield. **What problems is BrandShield solving and how is that benefiting you?** Unauthorized uses of our company assets to mislead consumers and patients. ### 41. BrandShield helps a local brand combats against infringement in global e-commerce landscape **Rating:** 5.0/5.0 stars **Reviewed by:** Cake N. W. | CEO Consultant, Small-Business (50 or fewer emp.) **Reviewed Date:** August 06, 2025 **What do you like best about BrandShield?** BrandShield continues to grow through platform partnerships and signals acquisition allowing users to gain growing database to support growth of business **What do you dislike about BrandShield?** Some features can improved - e.g., Reporting features, data display of seller data. **What problems is BrandShield solving and how is that benefiting you?** E-commerce infringement takes place on global scale thus it will be impossible to track and take actions without BrandShield. ### 42. Satisfied Brandshield user **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Enterprise (> 1000 emp.) **Reviewed Date:** July 14, 2025 **What do you like best about BrandShield?** BrandShield's customer service is my favorite quality -- they are responsive and thoughtful in responding to queries. **What do you dislike about BrandShield?** My only request is that the system be improved to better report out pictures of removed products so we can track what infringing products are on the market and being removed by BrandShield's system. **What problems is BrandShield solving and how is that benefiting you?** BrandShield identifies infringing content online and assists with removing that content ### 43. They do the job - More importantly, they adapt to our changing needs **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Luxury Goods & Jewelry | Enterprise (> 1000 emp.) **Reviewed Date:** July 11, 2025 **What do you like best about BrandShield?** We have a trusted and valued partner who is responsive and adapts their efforts to our changing needs. **What do you dislike about BrandShield?** My only painpoint is that the do not have local office in China. They have Chinese speaking employees, but personal relationship is important in China andso when it comes to IP enforcement. **What problems is BrandShield solving and how is that benefiting you?** Enforcing our IP, spotting trends in the market. Provides insights in investigation cases. ### 44. An excellent way to protect your IP without taking time away from developping it. **Rating:** 5.0/5.0 stars **Reviewed by:** Jamie P. | COO, Small-Business (50 or fewer emp.) **Reviewed Date:** July 07, 2025 **What do you like best about BrandShield?** Ease of use, customer support, speedy replies **What do you dislike about BrandShield?** Some minor issues with links in the backoffice **What problems is BrandShield solving and how is that benefiting you?** Taking down IP infringers quickly and with minimal interactions on our behalf. ### 45. Reliable peace of mind from best-in-class BrandShield **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Sporting Goods | Mid-Market (51-1000 emp.) **Reviewed Date:** July 14, 2025 **What do you like best about BrandShield?** Service level and attention to detail is top-notch. Communication is proactive and effective. **What do you dislike about BrandShield?** No dislikes of note. If anything, some false positives are generated on brand trademark scans, but this seems to be a part of the game. **What problems is BrandShield solving and how is that benefiting you?** BrandShield leverages their vast scanning capabilities, alerting us to brand trademark infringement, imposter sites, and malicious web presences. ### 46. BrandShield's underlying technology, user experience, and support staff are top notch. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Venture Capital & Private Equity | Enterprise (> 1000 emp.) **Reviewed Date:** July 22, 2025 **What do you like best about BrandShield?** A very intuitive system which works as intended with experts on hand at all times to assist in protecting brands and stakeholders. **What do you dislike about BrandShield?** After more than a 6 months, I have no issues whatsoever. **What problems is BrandShield solving and how is that benefiting you?** Protecting our overall brand, identifying and quickly removing scam advertising and fake social media profiles. ### 47. A great service and a great team **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Automotive | Small-Business (50 or fewer emp.) **Reviewed Date:** August 26, 2025 **What do you like best about BrandShield?** BrandShield has been instrumental for many years in our fight to chase counterfeits online. They are reliable and always willing to help when necessary. They are also quick to answer when any issue arises. Overall, we have been very satisfied with our experience with BrandShield. **What do you dislike about BrandShield?** Nothing that I can think of. Everything always went very smoothly. **What problems is BrandShield solving and how is that benefiting you?** BrandShield has been helping us detecting and removing counterfeits on many marketplaces. ### 48. Great product and customer service? **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Small-Business (50 or fewer emp.) **Reviewed Date:** August 16, 2025 **What do you like best about BrandShield?** We use Brandshield for both compliance and brand monitoring across the web. We have found their software and related services to be great in helping identify and rectify issues if and when they arise. **What do you dislike about BrandShield?** Perhaps sometimes they cast too wide a net, but their team listens and course corrects when those situations arise. **What problems is BrandShield solving and how is that benefiting you?** Brandshield helps us identify and address compliance and branding issues with third parties and partners online. ### 49. My Experience with BrandShield **Rating:** 5.0/5.0 stars **Reviewed by:** Kishore R. | APAC Regional Director, Small-Business (50 or fewer emp.) **Reviewed Date:** July 07, 2025 **What do you like best about BrandShield?** BrandShield provided excellent digital threat protection, quick response times, and great customer support—safeguarding our brand reputation seamlessly and efficiently. **What do you dislike about BrandShield?** occasional delays in updates slightly hinder an otherwise effective brand protection service. **What problems is BrandShield solving and how is that benefiting you?** BrandShield protects our brand from online threats like impersonation and counterfeit activity, enhancing trust, reputation, and customer safety. ### 50. on line brand protection activities **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Apparel & Fashion | Enterprise (> 1000 emp.) **Reviewed Date:** August 13, 2025 **What do you like best about BrandShield?** proactive team, always willing to adapt to customer's request and needs **What do you dislike about BrandShield?** so far, I have no specific complaint. **What problems is BrandShield solving and how is that benefiting you?** they are supporting us in our online brand protection activities - [View BrandShield pricing details and edition comparison](https://www.g2.com/products/brandshield/reviews?page=2§ion=pricing&secure%5Bexpires_at%5D=2026-08-01+12%3A31%3A38+-0500&secure%5Bsession_id%5D=c6f95f51-4c5e-4347-a00d-fcd426881a54&secure%5Btoken%5D=472d741de769ac273dd2797d0e39e11f0bc4aeeb3d176051f5a0a8d5647b203b&format=llm_user) ## BrandShield Features **Identification** - Reseller Database - Monitoring - Violations **Enforcement** - Communication - Plans - Track ## Top BrandShield Alternatives - [Red Points](https://www.g2.com/products/red-points/reviews) - 4.8/5.0 (60 reviews) - [ZeroFox](https://www.g2.com/products/zerofox/reviews) - 4.4/5.0 (164 reviews) - [Check Point Exposure Management](https://www.g2.com/products/check-point-exposure-management/reviews) - 4.6/5.0 (170 reviews)