I've tried a few social listening tools in the past at our agency but BrandMentions is the first one that actually delivers what I need. It picks up mentions from places other tools seem to miss (we focused on Bluesky and TikTok and News mainly). I really like how intuitive the interface is so i didn't spent much time training my colleagues, they figured it out themselves. It just works, and that’s refreshing. Review collected by and hosted on G2.com.

There isn’t much downside to mention, the only thing was choosing the right package for us from the first time, we didn’t know what to choose but they helped out here so no problem there. Review collected by and hosted on G2.com.

BrandMentions gives our team an incredibly detailed views of what is being said about us online. The ability to track brand sentiment across multiple regions and languages has been a huge advantages. I especially like the daily summaries. They keep everyone informed without needing to log in constantly Review collected by and hosted on G2.com.

It would be great if reports could be even more customizable and if there were a mobile app for on-the-go monitoring. A few more filters for date ranges and tags would also make analytics faster. Review collected by and hosted on G2.com.

Setting up BrandMentions is simple and fast. The interface guides users through each step, requiring minimal technical knowledge. Integrations connect smoothly with major platforms, and configuration options are easy to adjust. Teams can get fully operational within a short time, without needing extensive setup or specialized support. Review collected by and hosted on G2.com.

Creating detailed comparative reports can sometimes require extra setup to match specific organizational needs, which can be slightly time-consuming. Review collected by and hosted on G2.com.

Providing a cleaner view of ongoing activity helps reduce unnecessary distraction. Highlighting only meaningful changes makes it easier to stay aligned with what actually requires attention, without sorting through excessive updates or irrelevant information. Review collected by and hosted on G2.com.

Reaching deeper insight levels may take some time when tracking areas with minimal activity. Review collected by and hosted on G2.com.

I use BrandMentions daily to monitor brand mentions, track competitor activity, and analyze public sentiment. The platform’s AI tools help me identify trends, detect early warning signs, and generate actionable reports quickly. I also value the customizable dashboards, which allow me to focus on metrics most relevant to my campaigns. Review collected by and hosted on G2.com.

Some reports with large historical datasets take time to generate, which can delay analysis for urgent campaigns. Review collected by and hosted on G2.com.

BrandMentions helps me stay on top of digital mentions and monitor competitors. The dashboards are intuitive and visually clear, showing sentiment trends and highlighting opportunities in real time. I can quickly spot spikes in activity or emerging discussions that matter. Exportable reports save a lot of time and let me share insights with colleagues or integrate them into presentations. Review collected by and hosted on G2.com.

For very large campaigns, higher-tier subscriptions can be needed, which adds a bit to the cost. Review collected by and hosted on G2.com.

That real-time monitoring is incredible accurate and fast. I love how intuitive the dashboard is, it makes it easy to analyze data and identify key trend. The sentiment analysis is also very helpful for understanding brand perception. Review collected by and hosted on G2.com.

Honestly, there's not much to complain about. If I had to puck something, would say t would be great to have more integration option with some niche tools. But overall, it works really well. Review collected by and hosted on G2.com.

It’s clear the team is obsessed with userr experience and innovation. Every time I log in, there’s a new tweak or feature. It feels like a tool built for 2026, not 2010. Review collected by and hosted on G2.com.

I am a solo user, yet I'd love to have a team to share all the insights it has to offer. Review collected by and hosted on G2.com.

The sheer flexibility in how it crawls the web. It finds mentions in niche corners that other tools ignore, and the AI sentiment analysis helps me prioritize the most valuable leads instantly. Review collected by and hosted on G2.com.

I’d love to see a rbust mobile app for checking data spikes while I'm away from my desk. Review collected by and hosted on G2.com.

What I like best about BrandMentions is its ability to cut through the clutter and surface only the mentions that truly matter. The filtering system is powerful and intuitive, allowing me to hone in on relevant brand, competitor, or industry mentions in real time. I also appreciate the clean, easy-to-navigate dashboard, which makes even complex data feel digestible. The email alerts are timely and accurate, and the sentiment analysis has been surprisingly reliable. For our team, it’s become a central tool not just for brand monitoring, but for PR, crisis detection, and competitive research. Review collected by and hosted on G2.com.

Nothing to complain over all but could use some better boolean queries settings. Review collected by and hosted on G2.com.