Verified User in Retail
UR
Verified User in Retail
Small-Business (50 or fewer emp.)
"Good Service"
5/5
What do you like best about BrandMail?

More consistent email signatures, across board all of the employees have the same signature.

Easy to use Review collected by and hosted on G2.com.

What do you dislike about BrandMail?

To incoporate the signature to be used on other email platforms like Gmail Review collected by and hosted on G2.com.

Matthew S.
MS
Matthew S.
Managing Director - Information Technology
Mid-Market (51-1000 emp.)
"Brandmail Review"
5/5
What do you like best about BrandMail?

Brandmail by the team at BrandQuantum has been a great addition to our software toolkit. The deployment of consistent high quality email signatures, focused banners and brandme pages were incredibly important for a new organization starting up and building brand consistency. Above and beyond the product, the Brandmail team have been great to work with: from understanding our business, and our requirements, to being supportive, flexible, and proactive in helping us achieve our goals.

Practical and useful functionality continues to be added to improve the front end user experience and the backend administration.

We look forward to continuing working with them and exploring new products and functionality. Review collected by and hosted on G2.com.

What do you dislike about BrandMail?

Nothing to report

. Review collected by and hosted on G2.com.

Response from Paula Sartini of BrandMail

Thank you for all your feedback, Matt. Your business has such a bright future and we are so happy to play a small role in building your financial services brand. Thank you for the trust and total professionalism in managing this journey together as well as the technical input and ideas. We always welcome those!

Verified User in Health, Wellness and Fitness
EH
Verified User in Health, Wellness and Fitness
Small-Business (50 or fewer emp.)
"Brandmail"
5/5
What do you like best about BrandMail?

Their support team is world class and their functionality is second to none. Integration and onboard was also very easy. Review collected by and hosted on G2.com.

What do you dislike about BrandMail?

Ease of sue. UI on their backend could be more streamlined and user friendly so it's easier to navigate. Review collected by and hosted on G2.com.

Verified User in Consulting
AC
Verified User in Consulting
Small-Business (50 or fewer emp.)
"Love the template functionality."
5/5
What do you like best about BrandMail?

I’ve been using BrandMail for some time now, and I must say, the template function is a game-changer. The ability to add attachments automatically with a template saves me a considerable amount of time and effort. We appreciate the company-wide template sharing feature. It ensures that everyone in the company is on the same page, promoting consistency and accuracy in our communications. The best part? When a template needs an update, it can be done in one location, and it automatically updates everyone’s template. This means our company always sends out the most current and accurate information. I highly recommend BrandMail for any organization that values efficiency and consistency in their email communications. Review collected by and hosted on G2.com.

What do you dislike about BrandMail?

I have not tapped in to all the features yet, but want to! I just need more time! Review collected by and hosted on G2.com.

Angelique A.
AA
Angelique A.
Communications Manager
Mid-Market (51-1000 emp.)
"Excellent"
5/5
What do you like best about BrandMail?

BrandMail provides a top-notch, fast service; I appreciate their creativity and attention to detail; and their people are great: customer support is tops and they always go above and beyond for us. Review collected by and hosted on G2.com.

What do you dislike about BrandMail?

There is nothing I dislike about the product or company. Review collected by and hosted on G2.com.

Response from Paula Sartini of BrandMail

Dear Angelique, we LOVE working with your team. The school is committed to excellence, and we love that you have chosen us as your partners to help communicate with your stakeholders. Keep up the amazing work and we'll be right here to support you along the journey!

Riaan D.
RD
Riaan D.
Business Analyst
Enterprise (> 1000 emp.)
"Ease of Use"
5/5
What do you like best about BrandMail?

It's simplicity is rivaled to none, I have not encountered any other software offering the complexities yet easiest way to populate a professional signature. To implement costs a few input fields to be populated and once you have the toolbar add-on installed in Outlook, nothing else is needed. The sophistication in the simplicity is what does it for me Review collected by and hosted on G2.com.

What do you dislike about BrandMail?

Nothing to be honest, I could not function without it Review collected by and hosted on G2.com.

PD
PR d.
COO
Small-Business (50 or fewer emp.)
"The perfect combination of simplicity and functionality, backed by a superstar team."
5/5
What do you like best about BrandMail?

The platform makes it easy to ensure uniformity from emails to documents and is packed with great features. Review collected by and hosted on G2.com.

What do you dislike about BrandMail?

We have not experienced any issues thus far. The support is excellent. Review collected by and hosted on G2.com.

Response from Paula Sartini of BrandMail

Thank you PR for your great and positive feedback. You are a wonderful administrator, and we are so pleased that you have found our platform easy to navigate and work with when setting up all your users. We look forward to working with you to leverage all the additional features BrandMail has to offer!

Nicole P.
NP
Nicole P.
COO
Small-Business (50 or fewer emp.)
"BrandMail - Brand consistency combined with client service excellence!"
5/5
What do you like best about BrandMail?

Extremely client-centric and responsive. Focused on building a partnership, not just securing a new client.

Brand consistency and design ideas.

Problem resolution and onboarding support (we had an especially hard use case with multiple email aliases that did not function well in MS Office).

Relentless at problem resolution (as it related to our use case).

A well-designed and intuitive platform that will scale with your firm's growing needs. Review collected by and hosted on G2.com.

What do you dislike about BrandMail?

That I did not find them sooner - it is a wonderful solution. Review collected by and hosted on G2.com.

CV
Chris V.
Mid-Market (51-1000 emp.)
"Fantastic Product, Integration and Technical support."
5/5
What do you like best about BrandMail?

BrandMail has completely transformed the email branding experience at our company. Seamlessly integrated into Outlook, some users are not even aware that it is not part of the Outlook package.

BrandMail makes it incredibly easy for my users to access brand standards and approved content, ensuring that communication aligns perfectly with our brand identity. The platform's user-friendly interface and intuitive design make it a breeze to create consistently branded emails with no hassle. Additionally, the wealth of features offered by BrandMail allows us to customize our email templates with ease, ensuring that each communication reflects our brand's unique personality and professionalism.

As a Tech user, I can vouch that thier support structure and tecnical expertise is spot on.

It's always a pleasure to give a tour of this product to a new onboard. Review collected by and hosted on G2.com.

What do you dislike about BrandMail?

As I write this, I realise this is actually an exellent part of the service.

I have some users who by choice are only using the Signiture, with Brandmail taking away any formatting inconsistancies and allowing us as Admins to push our latest branding and purpose staments to them without the need for user action.

Users can get as much or a little use from Brandmail as they like, it is completley unintrusive to the user. Review collected by and hosted on G2.com.

Jan B.
JB
Jan B.
CEO
Small-Business (50 or fewer emp.)
"End product very usefull and easy to use. The setup can be a bit scary it needs a business owner"
4/5
What do you like best about BrandMail?

We like the use of the Signature. It drives unity. We are starting to use the build-in Templates Review collected by and hosted on G2.com.

What do you dislike about BrandMail?

Feel like Maintenance and new development always need the assistance of BQ Review collected by and hosted on G2.com.

Response from Paula Sartini of BrandMail

Thank you, Jan! We appreciate your ongoing support. We are always here to assist and support the team. Feel free to reach out for additional training for your team and to explore our Knowledge Base for tips and tricks as well as the latest resources for administrators.