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Nabila G.

Mid-Market (51-1000 emp.)

3/6/2023

"Seamless Communication: A Review of My Experience with BrandMail"

4.5/5

What do you like best about BrandMail?

The professional image of using BrandMail for email communication, provides consistency across the organization

Easy-to-use interface

BrandMail offers detailed analytics to help track performance Review collected by and hosted on G2.com.

What do you dislike about BrandMail?

While BrandMail's interface is user-friendly, it can still take time to learn how to use all of the features effectively.

While you can customize your email templates to match your brand, the level of customization is limited compared to other email marketing platforms. Review collected by and hosted on G2.com.

KC

Kyle C.

Creative Designer

Mid-Market (51-1000 emp.)

11/22/2022

"This is an excellent user-friendly tool that enables brand consistency throughout your business."

5/5

What do you like best about BrandMail?

The extended brand consistency functionalities integrated within your Outlook give you quick access to templates, signatures, colour palettes, branding tools, and brand me profile functionalities. Review collected by and hosted on G2.com.

What do you dislike about BrandMail?

At the moment, there is nothing I can think of. The team is very supportive in getting your business set up.

The team is also great at listening to your feedback and recommendations and coming up with ways to help you achieve your niche design requirements. This is something I value greatly as a UX designer. Review collected by and hosted on G2.com.

Response from Paula Sartini of BrandMail

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Kyle, you are wonderful to work with and a fabulous BrandMail administrator. Your UX knowledge has provided us with valuable feedback, and we are always open to suggestions for improvement. We are pleased that you could achieve brand consistency and leverage your campaign opportunities with BrandMail. Thank you for your ongoing support!

KW

Kayla W.

Small-Business (50 or fewer emp.)

8/11/2023

"Works well, easy to use and looks fantastic."

5/5

What do you like best about BrandMail?

The amount of options and design features that BrandMail uses is fantastic. The teams are very helpful. Review collected by and hosted on G2.com.

What do you dislike about BrandMail?

We have nothing to dislike about Brandmail. Review collected by and hosted on G2.com.

AC

Verified User in Construction

Small-Business (50 or fewer emp.)

7/6/2023

"User-friendly interface with extensive customization options and time-saving efficiency"

5/5

What do you like best about BrandMail?

BrandMail offers an impressive range of customization options, allowing users to tailor their signature blocks to their specific needs. Review collected by and hosted on G2.com.

What do you dislike about BrandMail?

Nothing, I don't have any negative feelings towards her product. Review collected by and hosted on G2.com.

TF

Tayla F.

Attorney

Small-Business (50 or fewer emp.)

2/17/2023

"The system is user friendly for clients and colleagues, provides all the required information"

5/5

What do you like best about BrandMail?

BrandMail provide great customer support Review collected by and hosted on G2.com.

What do you dislike about BrandMail?

Nothing at this stage - cant identify any issues at this stage Review collected by and hosted on G2.com.

Response from Paula Sartini of BrandMail

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Thank you so much for the feedback, Tayla! We know that in the legal profession it's important for your emails to be securely branded. We are so pleased that the digital business cards are working well for you. We are always here for you and happy to assist with any additional requirements. Thank you for your support! ;-)

KJ

Kaylee J.

Marketing Specialist

Mid-Market (51-1000 emp.)

3/2/2023

"Excellent!"

4.5/5

What do you like best about BrandMail?

Great customer service, quick turnaround times, and great templates. Review collected by and hosted on G2.com.

What do you dislike about BrandMail?

The task bar sometimes drops, and templates aren't available. Think this is potentially an internal issue, but I am not sure Review collected by and hosted on G2.com.

Response from Paula Sartini of BrandMail

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Hi Kaylee, thank you so much for the feedback. We love working with you guys and you keep us very busy with all your marketing campaigns ;-). I will log a support ticket to look at your issue and see if we can determine what's causing that. Keep the campaign briefs coming!

EJ

Eben W J.

Manage Services Manager

Small-Business (50 or fewer emp.)

8/24/2022

"Excellence and Remarkable"

5/5

What do you like best about BrandMail?

We as a company always battled with our company signatures in the past, we battled with formatting and images that were not showing properly when we emailed clints, this was a major disadvantage as we did not look representable after we made contact with the lovely team at BrandMail, everything just changed, training was provided, I can't thank them enough for this lovely product. Review collected by and hosted on G2.com.

What do you dislike about BrandMail?

There is really nothing we dislike about the product, just with times it is slowing outlook, but nothing majour, when it comes to the product itself, we wouldn't recommend anything else. Review collected by and hosted on G2.com.

MY

Micky Y.

Host of Sunday Night Social Lounge

Small-Business (50 or fewer emp.)

8/11/2022

"Literally everyone should be using BrandMail."

5/5

What do you like best about BrandMail?

I've been trying to figure out the best way to verbalize the way I smile whenever a new employee thanks me for their beautiful signature and I know that they won't be able to break it no matter how hard they try or cheer when my CEO says that it's a real game changer to be able to have all our most updated attachments right there in her email instead of forcing her to search for things in SharePoint or giggle when I upload a new email template to make tech support's job easier, so basically what I'm saying to you in this massive run-on sentence is that you will experience real joy from using BrandMail. I promise. Review collected by and hosted on G2.com.

What do you dislike about BrandMail?

If you're one of those people who doesn't read an instruction manual, like me, it will take a while to learn and retain everything you need to know. But the leadership team is always there to answer questions (even when the time difference means they're answering questions at 10pm their time!) and the Knowledge Base is expansive. Review collected by and hosted on G2.com.

What problems is BrandMail solving and how is that benefiting you?

1. Keeping our branding consistent in all emails (and not giving team members the opportunity to mess things up)

2. Keeping our most up-to-date materials in one place for simple attachment

3. Saving team members time by using mail templates and not forcing them to go to a specific website to copy/paste scripts Review collected by and hosted on G2.com.

LB

Lauren B.

Business Consultant

Mid-Market (51-1000 emp.)

5/26/2022

"Branding mails that brings value and benefits to our customers!"

5/5

What do you like best about BrandMail?

I love that Brandmail allows us to add messaging and campaigns to our signatures where you can't miss the message, these messages used to be missed by our customers sent via email as they were easily over-looked or seen as spam where now we know with the insights, feedback and call to actions that our customers are seeing these messages and are gaining value by what we offer. Review collected by and hosted on G2.com.

What do you dislike about BrandMail?

I haven't come accross anything I don't like or appreciate I think it has great value for money and is delivers more than I was expecting. Review collected by and hosted on G2.com.

What problems is BrandMail solving and how is that benefiting you?

The problem we were having before using BrandMail was that campaigns that were being run via email to our customers that were supposed to be benefitting our customers were being missed or overlooked. Because we email customers daily and our signatures are now branded our own, visible and we can add the messages and campaigns with a call to action these important and valuable messages are being seen and benefit our customers. It also solves the problem which is contact details my customers never had as my email signature previously used to only come through once in a thread and customers would have to search through it to get my details such as a phone number whereas now it's always there and is in line with our company's brand which I love. Review collected by and hosted on G2.com.

KT

Kobus T.

Head: Structured Commodity Finance

Enterprise (> 1000 emp.)

2/27/2023

"Brandmail is the perfect help when looking for a professional and consistent document."

4/5

What do you like best about BrandMail?

Pre-loaded formats

Color schemes which meet my corporate look & feel

Regularly updated with the latest formats and details Review collected by and hosted on G2.com.

What do you dislike about BrandMail?

Can be too many options and ways to find your way around if not used regularly. Review collected by and hosted on G2.com.

Response from Paula Sartini of BrandMail

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Dear Kobus, we sincerely appreciate you feedback. We are so pleased that we were able to create consistent and professional email branding for such a prestigious and respected financial institution. We will keep working to make things simpler and even easier to use. Thank you for your ongoing support.