Ana C.
AC
Ana C.
Head of Operations
Small-Business (50 or fewer emp.)
"Brandlive was an AMAZING partner for our event"
5/5
What do you like best about Brandlive?

Brandlive's team is amazing and helped every step of the way. We were able to have captions on multiple languages. Review collected by and hosted on G2.com.

What do you dislike about Brandlive?

The mobile features were not working properly at some point, but it was quickly fixed. Review collected by and hosted on G2.com.

Verified User in Sporting Goods
AS
Verified User in Sporting Goods
Enterprise (> 1000 emp.)
"Too much turn over"
2.5/5
What do you like best about Brandlive?

The platform is easy to use and the ability to go back in and watch after an event is perfect Review collected by and hosted on G2.com.

What do you dislike about Brandlive?

Too much turn over at the company. Seems like every other month we have a new contact Review collected by and hosted on G2.com.

Verified User in Retail
UR
Verified User in Retail
Mid-Market (51-1000 emp.)
"Really Elevated Our Virtual Meetings"
5/5
What do you like best about Brandlive?

One major benefit is the producer of the live streams. For two years, our company has met over Zoom or Teams, so we are accustomed to technical issues and bad connections by the speakers. The inclusion of the producer significantly elevated our presentations. From ensuring we are framed correctly in the video feed to count-ins for each speaker, the producer put all of our guest presenters at ease. One global speaker remarked that this was the best platform she has used.

The customizable event websites also made a positive impact on our meetings. The combination of pre-recorded on-demand and live sessions, as well as links to other websites, created rich content. Since our attendees span five time zones and multiple countries, attendees loved the freedom to explore when convenient for them. The website is also easy to customize with our branding- it was beautiful.

I must also mention how pleasant all of our contacts are at BrandLive. They promptly responded to our inquiries and guided us in website design and functionality. Review collected by and hosted on G2.com.

What do you dislike about Brandlive?

On my wishlist would be the ability to have screen share in the native breakout rooms and a producer for multi-presenter meetings. My company likes to have the audience on camera, so the live stream isn't ideal. BrandLive offers Zoom rooms (which we used), and it worked fine. I just wish we had one of their producers to run things for us. Review collected by and hosted on G2.com.

BV
Bennett V.
M
Mid-Market (51-1000 emp.)
"Very Easy Product!"
4/5
What do you like best about Brandlive?

Brandlive is rather easy to use. Good UI Review collected by and hosted on G2.com.

What do you dislike about Brandlive?

Few glitches here and there. Not major.. Review collected by and hosted on G2.com.

Robert J.
RJ
Robert J.
Founder & CEO
Small-Business (50 or fewer emp.)
"Excellent Product, Great People..."
5/5
What do you like best about Brandlive?

We are a small higher education professional services firm who until 24 months ago hosted primarily in-person large multi-college institutes. After adapting to the online space for events such as webinars and hosted smaller meetings, we ran our first large completely virtual institute with Brandlive as the platform in late 2021. We found the support of the highest level -- very responsive to our many customization requests, and the platform was mostly smooth with a couple of bumps (which were fixed immediately by our team). Review collected by and hosted on G2.com.

What do you dislike about Brandlive?

I wouldn't say we disliked anything -- more that we fully expected some challenges hosting a 400+ person, 40-college event with varying levels of technological savvy from our college practitioners and leaders. We had some of those -- mostly around navigating the platform - but for a first go at the platform overall everything was handled by our team from Brandlive smoothly. Review collected by and hosted on G2.com.

AM
Annelice M.
Associate Director of Develoopment
Mid-Market (51-1000 emp.)
"User friendly, straightfoward"
4.5/5
What do you like best about Brandlive?

I've heard from the audience side it looks very clean and polished. From the back end the support staff is amazing. Review collected by and hosted on G2.com.

What do you dislike about Brandlive?

It would be beneficial if audience members could attend via their phone or tablets. Additionally, having the questions go straight to Q&A would be a good feature. Review collected by and hosted on G2.com.

Verified User in Publishing
AP
Verified User in Publishing
Small-Business (50 or fewer emp.)
"A professional platform, backed by an all-star supporting production team, to deliver A+ events!"
5/5
What do you like best about Brandlive?

The platform is sleek and looks very modern, with a professional edge. It's easy enough to use for someone with 0 coding or html experience.

Working with the Brandlive team however is the very best part. They guided us with best practices, answered our constant stream of questions, and managed recording, edits, rehearsals, and hours live during the event with calm professionalism and poise. At no point during this process did we think we could've done this ourselves.

They went above and beyond, far outside any 9-5 job, to ensure our event was the best experience for our audience possible. Review collected by and hosted on G2.com.

What do you dislike about Brandlive?

The tech itself, in October 2021, was in beta stages and we'd occasionally run up against a constraint or limitation that we would have preferred to handle differently, or make the design slightly more custom, when we couldn't. But the team would always submit a development ticket and occasionally be able to address our request with a workaround. I imagine the tech only improves. Nothing was ever a dealbreaker or a real problem for us. Review collected by and hosted on G2.com.

Verified User in Biotechnology
AB
Verified User in Biotechnology
Mid-Market (51-1000 emp.)
"Great Virtual Event Solution: easy to setup, lots of features, & incredible customer success team"
4.5/5
What do you like best about Brandlive?

Customer Success Team: They were incredible. They helped us get onboarded, and our event setup in less than 24 hours. After having to adjust our virtual strategy, the team at Brandlive jumped into the deep end with our team to pull off a great virtual option for our live event.

Greenroom: The ability to communicate between Brandlive producers, our onsite production team and any virtual participants in a seamless fashion during the setup and broadcast was great. This tool worked very well and is one of the best options I've seen. Way better than just a separate zoom going on with the various production teams.

Privacy/User Controls: The ability to have unique passwords for each view was an essential feature and this worked great! Review collected by and hosted on G2.com.

What do you dislike about Brandlive?

Lack of ability to boot viewers - On the off chance we had a viewer enter the broadcast that shouldn't be there, we would love the ability to boot them from our event. We were able to work around this by being very intentional with invites and password distribution.

Customization of landing pages/microsite - We were one of the earlier users of their new platforms, and they were still working out the kinks, but some additional ability to customize the styling would be nice. This was a minor issue as the customer success team was SO GREAT that any customization we needed they were able to pull off, and we were still able to get the site live and register attendees in 24 hours! Review collected by and hosted on G2.com.

Andrea M.
AM
Andrea M.
Professor, Brand Reputation Management
Enterprise (> 1000 emp.)
"VP, Marketing and Communication"
5/5
What do you like best about Brandlive?

How intuitive the platform is from both the user experience and the technical producer expereince. You don't need to have special skills in order to deliver incredible programming. Review collected by and hosted on G2.com.

What do you dislike about Brandlive?

Just missing automated closed captioning or translation. In a bilingual setting this is becoming increasingly important. Review collected by and hosted on G2.com.

Brehan M.
BM
Brehan M.
Director of Member Engagement
Small-Business (50 or fewer emp.)
"Professional Platform supported by incredible customer service"
5/5
What do you like best about Brandlive?

I love working with the team at Brandlive. They are always available and ready to assist with our virtual event needs. I also appreciate how the company is ever-evolving and taking the product to the next level, so our streaming offerings are seamlessly produced and executed. Review collected by and hosted on G2.com.

What do you dislike about Brandlive?

When we have a large panel of speakers, finding enough time to rehearse appropriately can be difficult. I often hear that the speakers can only do one rehearsal before the session goes live and cannot commit to 2-3 trials. Review collected by and hosted on G2.com.