It's clear and easy to use. Everything is laid out simply and there are multiple filtering options to help find the results you're looking for. Their AI tools are great, and a real helping hand with finding and analyzing the data you need. Their support team are also great and it's easy to get in touch with someone. Review collected by and hosted on G2.com.

The platform itself looks a little dated and feels a bit dull. It can sometimes feel slow when loading or removing specific mentions. Review collected by and hosted on G2.com.

I like the timeliness, comprehensiveness, and ease of use of Brand24. I also appreciate its wide coverage and quick response capabilities, especially the convenience brought by AI applications. The initial setup process is also very simple. Review collected by and hosted on G2.com.

I hope it can cover China and regions where Chinese is used. Review collected by and hosted on G2.com.

Support

easy-to-use interface

An easy option to filter mentions of the brand

reporting Review collected by and hosted on G2.com.

there's nothing in particular I can think of Review collected by and hosted on G2.com.

It's wide internet scrubbing capabilities, ease of use, and its insightful reports. Review collected by and hosted on G2.com.

The cost linked to more precise scrubbing, narrowing down the search parameters to include only things related to the brand and or products. Review collected by and hosted on G2.com.

The new design of the analytics tab is a solid improvement — it feels more intuitive and helps visualize insights more clearly. We've also noticed better segmentation when managing multiple projects, which is a big plus for our team. The platform remains fast and stable, even when tracking large volumes of data. Review collected by and hosted on G2.com.

It would still be great to have full Spanish support across the dashboards and PDF reports. Also, being able to export a single consolidated PDF that includes all active projects (instead of downloading one by one) would significantly improve efficiency when managing multiple brands. Review collected by and hosted on G2.com.

As for Brand24 best for its real-time monitoring, I like its sentiment analysis that is especially practical Review collected by and hosted on G2.com.

In fact, I am satisfied working with Brand24 Review collected by and hosted on G2.com.

Easy to use and intuitive dashboard, Real-time monitoring and alerts, Comprehensive analytics Review collected by and hosted on G2.com.

he sentiment analysis isn’t always accurate, especially with sarcasm or mixed emotions. Review collected by and hosted on G2.com.

The current universe of media involves an ever-increasing number of channels, platforms, and media variety: digital, print, audio, video, and – often – a combination of more than one. Keeping track of potential sources of content is a challenge met either by allocating tedious, time-consuming human hours pouring over the minutiae of detailed channels, or integrating Brand24 in the mix. Fortunately Brand24 ability to save us many hours of work has become a critical component of our reputation management capability, without which we would not be as informed as we now are. Review collected by and hosted on G2.com.

There is always the possibility that Brand24 could have overlooked a channel or source in the barrier-free realm of social media, but that less of a risk Review collected by and hosted on G2.com.

how quickly it shows real-time mentions from both social media and the web in a clean, easy-to-use dashboard. Review collected by and hosted on G2.com.

No dark mode, which would be a nice addition. Review collected by and hosted on G2.com.

i have define keywords

and it can take Nepali script too. Review collected by and hosted on G2.com.

Filtering could have been better, especially in Nepali script. Review collected by and hosted on G2.com.