--- title: Brand24 Reviews meta_title: 'Brand24 Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 356 reviews by the users' company size, role or industry to find out how Brand24 works for a business like yours. aggregate_rating: rating_value: 4.6 review_count: 356 scale: '5' date_modified: '2026-08-12' parent_category: name: Social Media Marketing url: https://www.g2.com/categories/social-media-marketing --- # Brand24 Reviews **Vendor:** Brand24 **Category:** [Social Media Listening Tools](https://www.g2.com/categories/social-media-listening-tools) **Average Rating:** 4.6/5.0 **Total Reviews:** 356 ## About Brand24 Brand24 Brand24 is one of the most advanced social media monitoring tools with AI-powered reports and insights. Thousands of companies of all sizes use Brand24 to identify and analyze online conversations about their brands, products, and competitors across the web. Brand24 empowers its users to stay updated on what's being said about their businesses online, get customer insights, engage communities, identify sales leads, improve social customer service, reach out to influencers, and monitor their competition. It's a solid and affordable media monitoring tool to help you manage online reputation, track and assess marketing campaigns, track your competitors, get customer feedback, do social selling and more. ## Brand24 Pros & Cons **What users like:** - Users love the **ease of use** of Brand24, enjoying its intuitive dashboard and real-time tracking features. (19 reviews) - Users appreciate the **comprehensive monitoring** capabilities of Brand24, enabling effortless tracking of online mentions and insights. (14 reviews) - Users find Brand24's **brand monitoring** invaluable for tracking mentions and engaging in real-time social conversations. (12 reviews) - Users appreciate the **intuitive user interface** of Brand24, which enhances their experience with real-time data access. (11 reviews) - Users value Brand24's **efficiency** in reporting and real-time monitoring, significantly enhancing their workflow and time management. (9 reviews) - Users highlight the **intuitive interface** of Brand24, making data visualization and insights effortlessly easy to understand. (9 reviews) - Users love the **real-time mentions tracking** of Brand24, appreciating its intuitive dashboard and accurate sentiment analysis. (9 reviews) - Reporting (9 reviews) - Users praise Brand24 for its **amazing customer service** and user-friendly interface that enhances their experience. (8 reviews) - Dashboard Usability (8 reviews) **What users dislike:** - Users face inconsistent **filtering issues** that hinder usability and complicate tracking across multiple projects. (8 reviews) - Users express frustration over **limited features** , lacking historical data access and customization options for projects. (6 reviews) - Users face issues with **data inaccuracy** , as sentiment analysis can misinterpret sarcasm and mixed emotions frequently. (5 reviews) - Users note the **presence of irrelevant content** in Brand24, which complicates understanding their online presence. (5 reviews) - Users experience **slow loading times** with Brand24, which can hinder their ability to access data quickly. (5 reviews) - Expensive (4 reviews) - Users express frustration with Brand24's **lack of features** for efficient project setup and historical data analysis. (4 reviews) - Users suggest the need for improvements in **mentions management** , especially regarding usability and keyword exclusions. (4 reviews) - Customization Issues (3 reviews) - Inaccuracy (3 reviews) ## Brand24 Reviews ### 1. The best online tool for social media monitoring **Rating:** 5.0/5.0 stars **Reviewed by:** Adam P. | Owner, Internet, Small-Business (50 or fewer emp.) **Reviewed Date:** October 21, 2015 **What do you like best about Brand24?** 1. Usability 2. Great design 3. Clean mobile app 4. Quick response (when we talk about mentions in the particular project) 5. Perfect Client Service **What do you dislike about Brand24?** This product deserves for broader promotion across the globe and reaching more international clients. **Recommendations to others considering Brand24:** Ask them about the guy called Sadek. He is the greatest man that I know ;) **What problems is Brand24 solving and how is that benefiting you?** This tool gives my clients comfort during their social media activities and makes their work much easier. ### 2. Love24 **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Public Relations and Communications | Small-Business (50 or fewer emp.) **Reviewed Date:** November 27, 2015 **What do you like best about Brand24?** I started using Brand24 one year ago, so I think I can say I know it quite well by now. I really like the e-mail notofications- there is no need to remember about logging in every day. The tool itself works great, and it looks great. Plus the CEO is a really nice guy. **What do you dislike about Brand24?** Paying... I`m just kidding. There is nothing I can complain about. :) **Recommendations to others considering Brand24:** Just try it, there is a free trial period. **What problems is Brand24 solving and how is that benefiting you?** I am a PR specialist and I use Brand24 to find mentions about my clients brands. ### 3. Great tool for internet monitoring **Rating:** 5.0/5.0 stars **Reviewed by:** Bartosz R. | CEO & Founder, Information Technology and Services, Small-Business (50 or fewer emp.) **Reviewed Date:** November 27, 2015 **What do you like best about Brand24?** It just works. I get email everyday and can followup on any mentions about my company instantly. Never missed anything important. **What do you dislike about Brand24?** Umm.. cant think of anything. Maybe the email could be bit better? **What problems is Brand24 solving and how is that benefiting you?** I get an alert when some post something about my company over the net so I can react to that. ### 4. Best tool fot monitoring INTERNET **Rating:** 5.0/5.0 stars **Reviewed by:** tomasz jakub s. | Social Media Strategist, Research, Enterprise (> 1000 emp.) **Reviewed Date:** November 25, 2015 **What do you like best about Brand24?** I get all information about my projects. ALL :) **What do you dislike about Brand24?** Nothing. Everything is all right. Best tool. **Recommendations to others considering Brand24:** Good stuff for people how looking some good apps for monitoring internet. **What problems is Brand24 solving and how is that benefiting you?** I found some bad reviews. ### 5. brand24 review **Rating:** 4.0/5.0 stars **Reviewed by:** Marta O. | Small-Business (50 or fewer emp.) **Reviewed Date:** November 05, 2015 **What do you like best about Brand24?** Employees - i love to work with brand24. it easy to get any answer. moreover if i don't know sthg i can always ask them **What do you dislike about Brand24?** nothing, i like brand24 for everything, no need to comment this **What problems is Brand24 solving and how is that benefiting you?** monitoring for brands ### 6. Very helpful with work in social media! **Rating:** 4.5/5.0 stars **Reviewed by:** Paulina K. | Koordynator komunikacji, Online Media, Small-Business (50 or fewer emp.) **Reviewed Date:** October 22, 2015 **What do you like best about Brand24?** You recive alerts in 10 minuts after yours customer reaction. **What do you dislike about Brand24?** Create a effective project need a more time than I expect. **What problems is Brand24 solving and how is that benefiting you?** Many satisfied customers - that's the result. ## Brand24 Discussions - [What platforms/websites are monitored by Brand24?](https://www.g2.com/discussions/platforms-websites-monitored-by-brand24) - 1 comment, 1 upvote - [Does Brand24 provide historical data?](https://www.g2.com/discussions/data-provided-by-brand24) - 1 comment, 1 upvote - [What is Brand24 tool used for?](https://www.g2.com/discussions/benefits-a18d4965-bb85-4d49-9737-62505fa536cf) - 1 comment, 1 upvote - [Who will benefit from using Brand24 tool?](https://www.g2.com/discussions/target-customer) - 1 comment, 1 upvote - [What are the key differentiators of Brand24 from the competition?](https://www.g2.com/discussions/key-differentiators) - 1 comment, 1 upvote - [View Brand24 pricing details and edition comparison](https://www.g2.com/products/brand24/reviews?page=8&qs=pros-and-cons§ion=pricing&secure%5Bexpires_at%5D=2026-08-13+14%3A14%3A52+-0500&secure%5Bsession_id%5D=862dedf9-449a-4666-940f-2b981a25f634&secure%5Btoken%5D=853a911cdf5c88824e51104ed7b42fba535b0209bdac83e9704cf32c34f3a024&format=llm_user) ## Brand24 Integrations - [Facebook](https://www.g2.com/products/facebook/reviews) - [PostPickr](https://www.g2.com/products/postpickr/reviews) - [Semrush](https://www.g2.com/products/semrush/reviews) - [Slack](https://www.g2.com/products/slack/reviews) - [Teams Manager for Microsoft Teams](https://www.g2.com/products/teams-manager-for-microsoft-teams/reviews) ## Brand24 Features **Additional Functionality** - Customer Segmentation - Conversion Tracking - Post Scheduling - Automated Scheduling - Content Management - Campaign Planning - Content Library - Multi-Channel Management - Campaign Management - Trend Analysis - Drag & Drop - Activity Dashboard - Customizable Reports - Multi-Channel Marketing - Social Promotion - Data Import/Export - Contact Management - Social Media Monitoring - A/B Testing - Generative AI - Customizable Branding - Email Marketing - Automated Publishing - Image Library - AI Copilot - Tagging - Campaign Analytics - Reporting/Analytics - Keyword Filtering - Customizable Templates - Real-Time Data - Workflow Management - Calendar Management - Data Visualization - Multi-Campaign - Social Media Integration - Multi-Account Management - Commenting/Notes - Engagement Tracking - Third-Party Integrations - Performance Metrics - Click Tracking **Social Analytics** - Competitor Analysis - Follower Analysis - Post Performance - Attribution - Hashtag Analytics - Sentiment Analysis - Lead Attribution - Real-Time Analytics - Visual Analytics - Reporting/Analytics - Campaign Analytics - Keyword Tracking - Influencer Tracking - Activity Tracking - Engagement Tracking - Trend Analysis **Media Channels** - Online Media **Monitoring & Listening** - Social Measurement - Influencer Identification - Brand Monitoring - Keyword Tracking - Trend Analysis - Competitor Analysis - Social Media Monitoring - Competitor Monitoring - Hashtag Tracking - Engagement Tracking - Activity Tracking - Influencer Tracking - Impact Measurement **Agentic AI - Social Media Listening Tools** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making - AI/Machine Learning - Third-Party Integration - Social Media Integration **Reports & Dashboards** - Report Customizability - Report Exporting - Scalability - White Label - Customizable Reports **Geographic Coverage** - Local Media - National Media - International Media **Data Management & Analysis** - Sentiment Analysis - Social Reporting - Alerts and Notifications - Advanced Data Filtering **Additional Functionality** - Negative Feedback Management - Dashboard - Audience Analytics - Multi-Account Management - API - Collaboration Tools - AI Copilot - Data Import/Export - Data Visualization - Audience Engagement - Content Publishing Options - Content Discovery - Generative AI - Performance Metrics - Natural Language Processing - Optical Character Recognition - Campaign Analytics - Multi-Language - Multi-Channel Data Collection - Reporting/Analytics - Audience Targeting - Commenting/Notes - Approval Process Control - Content Library - Reporting & Statistics - Social Promotion - Real-Time Analytics - Customer Engagement - Automated Publishing - Benchmarking - Boolean Search - Tagging - Visual Analytics - Access Controls/Permissions - Reputation Management - Social Listening - Social Advertising - Customizable Reports - Campaign Management - Content Management - Workflow Management **Reporting** - Keyword Targeting - Custom Feeds and Alerts - Custom Reports - Dashboards **Agentic AI - Media Monitoring** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Social Media Integration **Agentic AI - Social Media Analytics** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making - Social Media Integration - Third-Party Integrations **Additional Functionality** - Generative AI - Benchmarking - Content Library - Charting - Dashboard - Multi-Channel Management - Dashboard Creation - AI Copilot - Automated Scheduling - Multi-Channel Data Collection - Activity Dashboard - Performance Metrics - Calendar Management - Commenting/Notes - Social Media Monitoring - Workflow Management - Post Scheduling - @mentions - Multi-Channel Marketing - Tagging - Data Import/Export - Data Visualization - Monitoring - Access Controls/Permissions - Competitor Monitoring - Search/Filter - Customizable Branding - Real-Time Data - Real-Time Monitoring - Social Promotion - Social Advertising - Content Management - Reporting & Statistics - Real-Time Reporting - Campaign Scheduling - Social Performance Management - Campaign Management - API **Generative AI** - AI Text Summarization - Generative AI **Additional Functionality** - Multi-Channel Marketing - Approval Process Control - Reporting & Statistics - Data Visualization - Real-Time Data - Content Library - Press Release Builder - API - Monitoring - Multi-Channel Distribution - Data Import/Export - Press Monitoring - Email Distribution - Social Media Monitoring - Search/Filter - Media Monitoring - Auto Update - AI Copilot ## Top Brand24 Alternatives - [Meltwater](https://www.g2.com/products/meltwater/reviews) - 4.1/5.0 (2,638 reviews) - [Brandwatch Consumer Intelligence](https://www.g2.com/products/brandwatch-consumer-intelligence/reviews) - 4.4/5.0 (709 reviews) - [Mentionlytics](https://www.g2.com/products/mentionlytics/reviews) - 4.9/5.0 (109 reviews)