--- title: Brand24 Reviews meta\_title: 'Brand24 Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 356 reviews by the users' company size, role or industry to find out how Brand24 works for a business like yours. aggregate\_rating: rating\_value: 4.6 review\_count: 356 scale: '5' date\_modified: '2026-08-12' parent\_category: name: Social Media Marketing url: https://www.g2.com/categories/social-media-marketing --- # Brand24 Reviews & Product Details Visit Website Brand24 Brand24 is one of the most advanced social media monitoring tools with AI-powered reports and insights. Thousands of companies of all sizes use Brand24 to identify and analyze online conversations about their brands, products, and competitors across the web. Brand24 empowers its users to stay updated on what's being said about their businesses online, get customer insights, engage communities, identify sales leads, improve social customer service, reach out to influencers, and monitor their competition. It's a solid and affordable media monitoring tool to help you manage online reputation, track and assess marketing campaigns, track your competitors, get customer feedback, do social selling and more. * * * Product Website Brand24 Seller [Brand24](https://www.g2.com/sellers/brand24) Discussions [Brand24 Community](https://www.g2.com/products/brand24/discuss) Languages Supported Arabic, Czech, Danish, German, English, Finnish, French, Croatian, Hungarian, Indonesian, Italian, Korean, Dutch, Norwegian, Polish, Portuguese, Romanian, Slovak, Spanish, Swedish, Thai, Turkish, Vietnamese Solution Type All-in-One Overview by Eliza Szczerbicka (Partnership Marketing Manager) Show More ## Pricing Pricing provided by Brand24. ### Individual $199.00 Per Month [ View More Pricing Information ](https://www.g2.com/products/brand24/pricing) ## Brand24 Integrations (5) What do users say about integrations? Verified by Brand24 [ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Facebook ](https://www.g2.com/products/facebook/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") PostPickr ](https://www.g2.com/products/postpickr/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Semrush ](https://www.g2.com/products/semrush/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Slack ](https://www.g2.com/products/slack/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Teams Manager for Microsoft Teams ](https://www.g2.com/products/teams-manager-for-microsoft-teams/reviews) Show More ![Marina M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Marina M.") MM Marina M. Creative Director, Producer Small-Business (50 or fewer emp.) 5/6/2026 "Easy Setup, Actionable Insights, and a Powerful AI Assistant" 4.5/5 What do you like best about Brand24? B24 is easy to set up, easy to use & pulls all key insights I need to make brand & PR/marketing decisions. I love the AI Assistant for drilling down into coverage & customising reports for clients. Review collected by and hosted on G2.com. What do you dislike about Brand24? Not a dislike, more a 'like to have' - reports with photo thumbnails & links to specific articles. Review collected by and hosted on G2.com. What problems is Brand24 solving and how is that benefiting you? It's impossible to manually track media coverage & social chatter; B24 automation solves all that, allowing brand & reputation management decisions to be made, based on facts & analysis. No guessing what people are saying. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Maciej .](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Maciej .") M Maciej . Head of Product / Product Director Enterprise (\> 1000 emp.) 6/18/2026 "B24 Feels Like a True Partner, Keeping Us Up to Date" 5/5 What do you like best about Brand24? B24 serves like a partner and keeps us always up to date how our product is perceived. Review collected by and hosted on G2.com. What do you dislike about Brand24? Its hard to point it. Tool is very easy and covers what we need. Review collected by and hosted on G2.com. What problems is Brand24 solving and how is that benefiting you? B24 help us with gathering feedback from our users who are discussing our offer in lot of places in interenet. We are looking for ideas which we can address within our roadmap. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Gabriel A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Gabriel A.") GA Gabriel A. Marketing Manager Printing Mid-Market (51-1000 emp.) 4/16/2026 "Streamlines Brand Monitoring with AI Precision" 4.5/5 What do you like best about Brand24? I appreciate how Brand24 brings together various sources in one place and highlights interesting sites where our brand is being discussed. The capabilities of the AI Brand Assistant and the option to integrate with ChatGPT make filtering much easier, especially for monitoring specific phrases like 'sample books.' This improved filtering helped me discover new sites discussing our products. The initial setup was quite simple, thanks to the excellent support from Patrycja. Review collected by and hosted on G2.com. What do you dislike about Brand24? Apart from the fact that I get an email suggesting I should book a call even though I've already got one scheduled, I can't think of anything else. Review collected by and hosted on G2.com. What problems is Brand24 solving and how is that benefiting you? Brand24 helps me centralize multiple sources and discover new sites discussing our brand. The AI-powered filtering simplifies monitoring specific campaign phrases, allowing me to focus on relevant mentions. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: G2 invite ![FirstPromoter M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "FirstPromoter M.") FM FirstPromoter M. Small-Business (50 or fewer emp.) 6/1/2026 "Effortless Brand Monitoring with Stellar Support" 4.5/5 What do you like best about Brand24? I appreciate Brand24 for its brand and competitors monitoring capabilities, which I find valuable. I like the sentiment monitoring feature and find the people at Brand24 always helpful. Also, the initial setup is so user-friendly, it's like 'made for kids.' I believe it's the best middle ground around all of its competitors. Review collected by and hosted on G2.com. What do you dislike about Brand24? Brand Advisor meetings when using many accounts. If we use different emails inside one company, every email has a different advisor, and they are canceling meetings. Review collected by and hosted on G2.com. What problems is Brand24 solving and how is that benefiting you? I use Brand24 for brand and competitor monitoring. It solves tracking and sentiment monitoring effectively. It offers the best middle ground across competitors. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Tomasz K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Tomasz K.") TK Tomasz K. CEO Small-Business (50 or fewer emp.) 7/20/2026 "Dozens of Useful Insights with Very Good Support" 4.5/5 What do you like best about Brand24? Dozens of useful insights and very good support overall. Review collected by and hosted on G2.com. What do you dislike about Brand24? The only downside is that it can’t monitor dark posts or sponsored posts (including reach). Review collected by and hosted on G2.com. What problems is Brand24 solving and how is that benefiting you? It’s easier and faster to monitor my brand, as well as other brands. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Ewa T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ewa T.") ET Ewa T. Digital Media Specialist Mid-Market (51-1000 emp.) 12/15/2025 "Everyday Tool for Brand Management" 5/5 What do you like best about Brand24? Brand24 enables fast and clear monitoring of brand mentions, as well as efficient verification of the context and sentiment of published content. The tool works perfectly as a daily overview of the most important information and opinions about the brand, allowing teams to start the day with an up-to-date view of the brand’s media presence. Review collected by and hosted on G2.com. What do you dislike about Brand24? A limitation of Brand24 is the lack of comprehensive social media monitoring. The tool does not capture all user comments, does not analyze visual content (images), and does not detect product placements in video materials, which may result in an incomplete view of the brand’s presence across social media. Review collected by and hosted on G2.com. What problems is Brand24 solving and how is that benefiting you? Brand24 streamlines my work by eliminating the need to spend dozens of hours manually searching and reviewing content across the internet. It significantly improves efficiency and allows me to focus on analysis and decision-making rather than time-consuming monitoring tasks. Review collected by and hosted on G2.com. Show More Response from Marlena Stremler of Brand24 [Editedit](https://www.g2.com/survey_responses/brand24-review-12091715/official_response/edit) Thanks for the thoughtful review! We’re glad Brand24 helps you quickly monitor mentions, understand context and sentiment, and start the day with a clear, up-to-date view of your brand’s media presence. Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Andrzej K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Andrzej K.") AK Andrzej K. Small-Business (50 or fewer emp.) 4/14/2026 "Effortless Brand Monitoring with Brand24" 5/5 What do you like best about Brand24? I use Brand24 to monitor online content related to our brand and selected keywords. It makes it easy to track what people are saying about our company across the internet, from social media to blogs and forums. I find it simple, clear, and easy to use. For anyone looking to stay on top of brand reputation or monitor discussions around specific keywords, Brand24 is a great choice. Everything was simple and clear during the initial setup. Overall, everything works well for us. Review collected by and hosted on G2.com. What do you dislike about Brand24? Everything is ok. Review collected by and hosted on G2.com. What problems is Brand24 solving and how is that benefiting you? I use Brand24 to easily track online discussions about my company across social media, blogs, and forums. It helps me stay on top of brand reputation and monitor specific keywords effectively. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Mateusz S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mateusz S.") MS Mateusz S. Marketing Analytics Mid-Market (51-1000 emp.) 6/11/2026 "Intuitive UX, Great AI Reports, and Works Seamlessly Across Social Platforms" 5/5 What do you like best about Brand24? I really like the UX and the easiness of use the tool. It cooperates with all social media platforms I need. Great AI reports. Good pricing. Review collected by and hosted on G2.com. What do you dislike about Brand24? I do not see the features I dislike. All works fine. Review collected by and hosted on G2.com. What problems is Brand24 solving and how is that benefiting you? Brand24 is helping me solve my problem of reaching my audience. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Dylan R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Dylan R.") DR Dylan R. 1/28/2026 "Comprehensive Social Listening with Stellar Insights" 4/5 What do you like best about Brand24? I particularly like the AI Insights report from Brand24, as it gives me a concrete summary that I can circulate to clients on a weekly basis with little input needed from my side. The ability to create customized PDF reports is incredibly handy too. I also appreciate being able to filter through all the mentions based on things like sentiment, restrict time periods, or sources. The customer service is also fantastic at getting any issues resolved. (Shoutout Julia!!) Review collected by and hosted on G2.com. What do you dislike about Brand24? Sometimes collection from less typical sources doesn't seem quite as reliable or comprehensive, but the customer service is great to figure out what's going on in those cases. The price is also a liiitle steep, but so are all social listening tools. Tuning the keywords can be difficult if your topic involves commonly used words. It would be nice to have (and be able to combine) all basic operators like AND, OR, NOT available for keywords - this would greatly reduce the amount of them needed to get a fine-tuned result. Review collected by and hosted on G2.com. What problems is Brand24 solving and how is that benefiting you? Brand24 gives us a better, objective view of online sentiment, reducing skewed perceptions from negative misinformation. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Lucas V.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Lucas V.") LV Lucas V. IT Manager Mid-Market (51-1000 emp.) 1/23/2026 "Advanced Brand Monitoring with Brand24" 4/5 What do you like best about Brand24? What I like most about Brand24 is the ease of setting up custom alerts that instantly notify us about important mentions. The AI-driven sentiment analysis is very accurate, and the visual reports make it easy to share metrics with the executive team. I also appreciate the broad coverage that includes social media, blogs, forums, and news. The custom alerts allow me to react quickly to reputation crises or seize engagement opportunities. The sentiment analysis saves us hours of manual review by automatically classifying mentions as positive, negative, or neutral. The visual reports with charts and word clouds make it easy to present complex data to non-technical stakeholders. Review collected by and hosted on G2.com. What do you dislike about Brand24? Sometimes we receive duplicate mentions that require manual filtering. The cost can be high for small businesses with limited budgets. I would like there to be better support for less common languages since our market is multilingual. Additionally, the mobile interface could be more comprehensive, as some advanced features are only available on desktop. Review collected by and hosted on G2.com. What problems is Brand24 solving and how is that benefiting you? We use Brand24 to monitor our brand, analyze social media mentions in real-time, manage online reputation, detect negative mentions, monitor marketing campaigns, and gain insights into public sentiment towards our brand. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 inviteAI Translated ## Questions about Brand24? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about Brand24 ](https://www.g2.com/products/brand24/discussions/new) ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") G2 Verified User • Last activity over 6 years ago What platforms/websites are monitored by Brand24? 1 Upvote 1 [ Join the conversation ](https://www.g2.com/discussions/platforms-websites-monitored-by-brand24) ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") G2 Verified User • Last activity over 6 years ago Does Brand24 provide historical data? 1 Upvote 1 [ Join the conversation ](https://www.g2.com/discussions/data-provided-by-brand24) [ View all Discussions ](https://www.g2.com/products/brand24/discuss) ## Pricing Options Pricing provided by Brand24. ### Individual $199.00 Per Month ### Team $299.00 Per Month ### Pro $399.00 Per Month [ View More Pricing Information ](https://www.g2.com/products/brand24/pricing) Brand24 Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_0090f8871d311f7131f8422172f4eaa2/mention.png "Product Avatar Image") Mention 4.3/5(442) [ Compare Now ](https://www.g2.com/compare/brand24-vs-mention) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_9406855d6b5e0a7393eaa753f8950f6f/brandwatch-consumer-intelligence.jpg "Product Avatar Image") Brandwatch Consumer... 4.4/5(728) [ Compare Now ](https://www.g2.com/compare/brand24-vs-brandwatch-consumer-intelligence) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_69b30a63e937e0011b28ca1d8af3f30d/sprout-social.png "Product Avatar Image") Sprout Social 4.4/5(6,871) [ Compare Now ](https://www.g2.com/compare/brand24-vs-sprout-social) ##### ##### Brand24 Features Reports & Dashboards Report Customizability Report Exporting Social Analytics Competitor Analysis Follower Analysis Post Performance Media Channels Online Media Reporting Keyword Targeting Custom Feeds and Alerts [ View More Features ](https://www.g2.com/products/brand24/features) ## Top-Rated Alternatives [ ![Meltwater](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Meltwater") Meltwater 4.1/5(2,669) ](https://www.g2.com/products/meltwater/reviews) [ ![Brandwatch Consumer Intelligence](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Brandwatch Consumer Intelligence") Brandwatch Consumer Intelligence 4.4/5(728) ](https://www.g2.com/products/brandwatch-consumer-intelligence/reviews) [ ![Mentionlytics](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mentionlytics") Mentionlytics 4.9/5(112) ](https://www.g2.com/products/mentionlytics/reviews) [ View All Alternatives ](https://www.g2.com/products/brand24/competitors/alternatives) ##### Categories on G2 [Social Media Analytics](https://www.g2.com/categories/social-media-analytics)[Social Media Listening Tools](https://www.g2.com/categories/social-media-listening-tools)[Media Monitoring](https://www.g2.com/categories/media-monitoring) ##### Explore More [How does SolarWinds Database Observability perform in terms of analytics depth and total cost of ownership?](https://www.g2.com/discussions/how-does-solarwinds-database-observability-perform-in-terms-of-analytics-depth-and-total-cost-of-ownership)[Top rated call center tools for tech startups](https://www.g2.com/discussions/what-are-the-top-rated-call-center-tools-for-tech-startups)[Salesforce Heroku vs Back4app vs Parse: which mobile backend as a service platform handles production scale without requiring a dedicated DevOps function?](https://www.g2.com/discussions/salesforce-heroku-vs-back4app-vs-parse-which-mobile-backend-as-a-service-platform-handles-production-scale-without-requiring-a-dedicated-devops-function) [What kind of reporting and auditing capabilities are provided for device inventory, compliance status, security events, and policy changes?](https://www.g2.com/discussions/what-kind-of-reporting-and-auditing-capabilities-are-provided-for-device-inventory-compliance-status-security-events-and-policy-changes)[What are the best IT compliance services for mid-market deployments requiring reliable uptime and consistent performance at scale?](https://www.g2.com/discussions/what-are-the-best-it-compliance-services-for-mid-market-deployments-requiring-reliable-uptime-and-consistent-performance-at-scale)[Pros and Cons Details](https://www.g2.com/products/brand24/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)