Brand24 Reviews & Product Details

I've been using Brand24 for a few months now. What I like best is that Brand24 gives me also the list of the mentions from Facebook (from what I know other monitoring tools don't have that option). Review collected by and hosted on G2.com.

I would change the design of the product to make it more clear. Review collected by and hosted on G2.com.

The ability to find what others are saying about your brand is key. With Brand24 I am able to have contact with soon to be customers :) it's also great to be able to communicate with anyone who talks about the company that I work for! Review collected by and hosted on G2.com.

the one thing that took me a bit to master was to ensure that my key words were set into place were effective. This took some trial and error but within minutes I got the hang of it. Review collected by and hosted on G2.com.

The greatest thing about Brand24 is the support working with the speed of light! Review collected by and hosted on G2.com.

Mobile app is still not adjusted to the iPad's screen size. Review collected by and hosted on G2.com.

Serviceable solution for company like start up to find mention about brand in web. Also is fantastic tool to find key word as reference in social media to promote brand and engage new users. Review collected by and hosted on G2.com.

Sometimes Brand24 shows not relevant content for me from foreign website, it isn't look like safe source. Review collected by and hosted on G2.com.

Huge amount of information. Reports delivered to e-mail. It allows me to contact user/players directly via social media. Review collected by and hosted on G2.com.

A bit of chaos when using broad keywords for campaigns. Review collected by and hosted on G2.com.

One way to find for me new business opportunities is to monitor keywords that is related to my topic. This is realy great when you can reach out to potencial bussines partner just in time when they need you. Brand24 gives me instant access to mentions about me and my brand across the web. Review collected by and hosted on G2.com.

Sometimes it didnt give me all mentions on the web or the spectrum was to greater. Review collected by and hosted on G2.com.

If you want to monitor anything across Internet this is the tool that simply does the job. User interface is well designed allowing you to use the tool out of the box without time consuming training or studying. But what I like the most about Brand24 is their customer experience. They simply go beyond expectations responding to your queries in minutes. This is what happens when you work with people passionated about their business. Keep it up! Review collected by and hosted on G2.com.

I am not necessarily a fan of automated emails hitting my mailbox too frequently, but it is easy to unsubscribe. I'd also encourage Brand24 to setup credit card monthly payments, bank transfers are old school nowadays. Review collected by and hosted on G2.com.

The best option is realtime analyze and i think that support is very important, even You have problem You can write on chat and wait less than 5 min. Support can make You campaigns and show You how do better job on brand24.. When i want to search something for example iphone 6 s cases, i am looking for interests and i can comment like and send Direct message on instagram to my clients, Its excellent job, Not only making facebook ads for clients but using brand24 to search clients realtime. realtime promotion and your brand is better . Ilo Review collected by and hosted on G2.com.

I dislike this that i must pay for it :D Review collected by and hosted on G2.com.

Brand24 is easy to use and gives chance to be in touch with customers worldwide. Review collected by and hosted on G2.com.

I never use the whole potential of this software. I guess because of the lack of the time to dig into newest updates. Review collected by and hosted on G2.com.

The filter / sentiment analysis functionalities + real time info when something important happens somwhere in the interent Review collected by and hosted on G2.com.

Sometimes it shows links of little relevance Review collected by and hosted on G2.com.

It is effective, works well and fast. Without it we would be blind in the Internet Review collected by and hosted on G2.com.

It is hard to tell a bad thing about it. Maybe it could be for free, or offer more words to monitor. But everything could be free. Review collected by and hosted on G2.com.

It is useful to understand how we should communicate with clients and people in social media. The best thing is that when we have it, we can react very quickly to the need of customers. Review collected by and hosted on G2.com.

There is nothing like that. Everything is on very high level especially client service. Review collected by and hosted on G2.com.

It's sleek no-nonsense design. Reliable and fast filters that let you sift through tonnes of information in a blink of an eye to get you what you need. Email reports - simple and helpful. Customer-centric and patient support. Review collected by and hosted on G2.com.

Nothing really. Well, maybe it could be cheaper for small companies, but I guess those electric longboards won't buy itself. Review collected by and hosted on G2.com.

Here are few things I like about Brand24:

- it's super easy to set and navigate

- I can create raports that are simple to read

- it has great customer service!

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Sometimes it has too many mentions I have to go through, but I guess it can't read my mind... yet ;) Review collected by and hosted on G2.com.

Exceptional support - the way they treat every customer - even the smallest one. They help you configure brand monitoring in no-time and you're good to go. Review collected by and hosted on G2.com.

Sometimes it's difficult to remove many unnecessary mentions :) But hell - I don't remove them :P Review collected by and hosted on G2.com.

User experience, Simplicity in use, Customer service, Reports and data quality Review collected by and hosted on G2.com.

lack of some functionalities, but can't have everything Review collected by and hosted on G2.com.

All the info I may need is very easily accesable and if I can't find something, the staff is extremely helpful. Review collected by and hosted on G2.com.

That I am limited to a number of phrases to follow Review collected by and hosted on G2.com.

super customer service

pretty interface

good metrics Review collected by and hosted on G2.com.

sometimes monitoris a bit of spam

I want more metrics :D Review collected by and hosted on G2.com.

Possibility of creating many useful projects, not only for my company, but also when i want search information about my hobby. Review collected by and hosted on G2.com.

Is there anything i could dislike in this app ? I'm not sure what you mean . :p Review collected by and hosted on G2.com.

Easy to configure and use, fast and slack-friendly.

Best support and customer service. Review collected by and hosted on G2.com.

There's no way to extract text data from Snapchat or Instagram Stories so nothing to dislike. Review collected by and hosted on G2.com.

Brand24 is amazing tool. I use it in many ways, for example to measure buzz success on my video campaigns (mostly on YouTube). But also too see what people are saying about my brand! What it like the most is this simplicity in use (great UI) and power when you see results how it works. I highly recommend to everyone who deal with marketing! Review collected by and hosted on G2.com.

Configuration process is little bit challenging. But there's a chat and I got quick support from Brand24 customer care. Hence, whenever you have problems with sth, just chat with support. They're great. Or try to challenge Brand24 by mentioning them on social media. I did and they respond quickly too! Review collected by and hosted on G2.com.

Brand24 is dead simple to use. Also, it integrates with Slack so I don't even have to log in to my account - I receive notifications on a Slack channel. It makes reacting to mentions of chosen keywords easier and faster. Review collected by and hosted on G2.com.

It's not 100% accurate - it won't show some mentions. That said, I haven't found any more accurate tool. Review collected by and hosted on G2.com.

I'm very happy, that Brand24 admin panel is so clean and intuitive! Simple, but very effective tool Review collected by and hosted on G2.com.

Well, I have never thought about it ;) I use B24 for my routine blogging things, and I'm very happy with this software. Review collected by and hosted on G2.com.

Its utility in superpvising SEO and simplicity in use. Both these things are essential to develop your website or blog. Review collected by and hosted on G2.com.

We are using it for too short to state that we dislike something. Review collected by and hosted on G2.com.

Brand24 is great tool. There are many positive things that i really like and prefer about this software. I will mark some of them:

- It's really easy to use

- Brand24 help us to see what other people are saying about our business

- great, actually amazing interface and design

- For any issues, there is really great support service.

Really great software. Review collected by and hosted on G2.com.

I don't like only because Brand24 does not provide social media response services. Data downloading should be improved a little bit Also, wish I could post to my own social media accounts from this software.Historical data are unreliable for old data. Maybe it's a little bit expensive too, but it worth to try it. Review collected by and hosted on G2.com.