1. [Home](https://www.g2.com/) 2. ... 3. [Social Media Listening Tools](https://www.g2.com/categories/social-media-listening-tools) 4. [Brand24 Discussions](https://www.g2.com/products/brand24/discuss) [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_37138d85538b615eebc2c1aac099c3a7/brand24.png "Product Avatar Image") ![Reward for good Brand24 reviews](https://images.g2crowd.com/uploads/report_medal_translation/image/28314/medal.svg "Reward for good Brand24 reviews") ](/products/brand24/reviews) [ Brand24 ](/products/brand24/reviews) (355)4.6/5 Brand24 Brand24 is one of the most advanced social media monitoring tools with AI-powered reports and insights. Thousands of companies of all sizes use Brand24 to identify and analyze online conversations about their brands, products, and competitors across the web. Brand24 empowers its users to stay updated on what's being said about their businesses online, get customer insights, engage communities, identify sales leads, improve social customer service, reach out to influencers, and monitor their competition. It's a solid and affordable media monitoring tool to help you manage online reputation, track and assess marketing campaigns, track your competitors, get customer feedback, do social selling and more. Show More * * * ### 73.0 Nps Score Already have Brand24? ### All Brand24 Discussions Search Most CommentedMost HelpfulPinned by G2Newest All DiscussionsDiscussions with CommentsPinned by G2Discussions without Comments FilterFilter Filter byExpand/Collapse Sort by Most Commented Most Helpful Pinned by G2 Newest Filter by All Discussions Discussions with Comments Pinned by G2 Discussions without Comments ![Verified User in Internet](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Internet") G2 Verified User in Internet • almost 11 years ago Posted by Brand24 Posted by Brand24 More Options - [ # Who will benefit from using Brand24 tool? ](/discussions/1238-who-will-benefit-from-using-brand24-tool) Who will benefit from using Brand24 tool? [ Social Media Listening Tools ](https://www.g2.com/tags/social-media-listening-tools)[ Social Media Analytics Software ](https://www.g2.com/tags/social-media-analytics-software)[ Media Monitoring Software ](https://www.g2.com/tags/media-monitoring-software)[ Hashtag Monitoring Software ](https://www.g2.com/tags/hashtag-monitoring-software) * * * \<0\>0\>Upvotes * * * 1 Comment [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+Brand24+questions+and+get+answers+from+expert+users+in+our+Brand24+Discussions+section.&title=Brand24+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fbrand24%2Fdiscuss%3Fpage%3D2) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=Brand24+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fbrand24%2Fdiscuss%3Fpage%3D2&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fbrand24%2Fdiscuss%3Fpage%3D2) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=Brand24+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fbrand24%2Fdiscuss%3Fpage%3D2%0aAsk+Brand24+questions+and+get+answers+from+expert+users+in+our+Brand24+Discussions+section.) [![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=Brand24+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fbrand24%2Fdiscuss%3Fpage%3D2%0aAsk+Brand24+questions+and+get+answers+from+expert+users+in+our+Brand24+Discussions+section.) ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link") ![Verified User in Internet](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Internet") G2 Verified User in Internet • almost 11 years ago Posted by Brand24 Posted by Brand24 More Options - [ # What is Brand24 tool used for? ](/discussions/what-is-brand24-tool-used-for) What is Brand24 tool used for? [ Social Media Listening Tools ](https://www.g2.com/tags/social-media-listening-tools)[ Social Media Analytics Software ](https://www.g2.com/tags/social-media-analytics-software)[ Media Monitoring Software ](https://www.g2.com/tags/media-monitoring-software)[ Hashtag Monitoring Software ](https://www.g2.com/tags/hashtag-monitoring-software) * * * \<0\>0\>Upvotes * * * 1 Comment [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+Brand24+questions+and+get+answers+from+expert+users+in+our+Brand24+Discussions+section.&title=Brand24+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fbrand24%2Fdiscuss%3Fpage%3D2) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=Brand24+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fbrand24%2Fdiscuss%3Fpage%3D2&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fbrand24%2Fdiscuss%3Fpage%3D2) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=Brand24+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fbrand24%2Fdiscuss%3Fpage%3D2%0aAsk+Brand24+questions+and+get+answers+from+expert+users+in+our+Brand24+Discussions+section.) [![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=Brand24+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fbrand24%2Fdiscuss%3Fpage%3D2%0aAsk+Brand24+questions+and+get+answers+from+expert+users+in+our+Brand24+Discussions+section.) ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link") - [‹ Prev‹ Prev](/products/brand24/discuss) - [1](/products/brand24/discuss) - 2 - Next ›Next › ## Start a New Software Discussion Have a software question? Get answers from real users and experts [Start A Discussion](/products/brand24/discussions/new) * * * ![Product Avatar Image](https://images.g2crowd.com/uploads/product/hd_favicon/1487565876/brand24.svg "Product Avatar Image") ### Have you used Brand24 before? Answer a few questions to help the Brand24 community [ Yes ](javascript:void(0))[ Yes ](https://www.g2.com/authorize?form=signup&return_to=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fbrand24%2Fdiscuss%3Fpage%3D2%26small_ask%3Dbrand24) No ## Top Contributors in Brand24 1 ![Alicja M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Alicja M.") AM Loading... ### [Alicja M.](https://www.g2.com/users/35c7b2ce-86e9-4709-9407-d139a2c6f33a "Alicja M.") Partnership Manager 9 pts 2 ![Eliza S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Eliza S.") ES Loading... ### [Eliza S.](https://www.g2.com/users/a0d28b1d-bd5d-46de-ab65-f0f2cee4d5ab "Eliza S.") Partnership Manager 2 pts