Verified User in Retail
AR
Verified User in Retail
Small-Business (50 or fewer emp.)
"Great software and team behind it, really needed them for my company"
5/5
What do you like best about Brand Protection, DMCA Takedown Service?

We’ve been using Bustem for 6 months now, and it has really freed up a lot of time for my team. They’ve been awesome at being first to detect infringers and have taken them down on every platform we requested. The support is always there and the team is great. Review collected by and hosted on G2.com.

What do you dislike about Brand Protection, DMCA Takedown Service?

Not necessarily an issue, but the onboarding process is a bit long, mainly because they want to make sure everything is set up correctly before getting started. That said, the team is very quick to support whenever there are any questions. Review collected by and hosted on G2.com.

Verified User in Apparel & Fashion
AA
Verified User in Apparel & Fashion
Small-Business (50 or fewer emp.)
"Fast, transparent, and ROI-positive brand enforcement"
5/5
What do you like best about Brand Protection, DMCA Takedown Service?

We had tried different tools and agencies before, but none came close to what Bustem does. Their AI detection is excellent at flagging fakes across Amazon, TikTok Shop, and even random Shopify clones we didn’t know existed. What really makes the difference is their enforcement team — every time we approve a case, it’s usually a matter of hours (sometimes minutes) before the fake is gone. The dashboard also makes it clear how much revenue was stolen and how much was reclaimed. Instead of guessing at ROI, we can track real dollars saved. Review collected by and hosted on G2.com.

What do you dislike about Brand Protection, DMCA Takedown Service?

There’s really nothing we dislike. The first bit of onboarding just took a little back-and-forth to fine-tune approvals, but once it was set up, the process became smooth, reliable, and almost completely hands-off. Review collected by and hosted on G2.com.

Zed S.
ZS
Zed S.
Co-founder
Small-Business (50 or fewer emp.)
"Brand protection with care"
4.5/5
What do you like best about Brand Protection, DMCA Takedown Service?

They find infringers, they remove them, and we barely have to lift a finger. Saves me a ton of time so I can focus on running the business Review collected by and hosted on G2.com.

What do you dislike about Brand Protection, DMCA Takedown Service?

Honestly nothing negative to share. The service works exactly how they said it would. Review collected by and hosted on G2.com.

Verified User in Retail
UR
Verified User in Retail
Small-Business (50 or fewer emp.)
"Fast, Reliable Brand Protection That Keeps Unauthorized Sellers Away"
5/5
What do you like best about Brand Protection, DMCA Takedown Service?

The responsiveness is unmatched. Even when I reach out at odd hours, someone gets back quickly. That human element is really important compared to other companies we’ve tried before. Review collected by and hosted on G2.com.

What do you dislike about Brand Protection, DMCA Takedown Service?

The only minor thing is sometimes takedowns can take longer depending on the platform, but I guess that’s out of their control. Review collected by and hosted on G2.com.

Verified User in Apparel & Fashion
UA
Verified User in Apparel & Fashion
Small-Business (50 or fewer emp.)
"Working with Bustem"
5/5
What do you like best about Brand Protection, DMCA Takedown Service?

We’ve been using Bustem for some time now, and it has really helped our business. The platform is easy to use and the support team is very responsive. We recommend it to any brand dealing with fakes. Review collected by and hosted on G2.com.

What do you dislike about Brand Protection, DMCA Takedown Service?

Nothing, it works well with no issues at all. Review collected by and hosted on G2.com.