What I like about brand embassy is that in addition to the customer service that allows loans, it offers tools to make your brand stand out from the rest. Brand Emabssy offers analysis reports with the statistics of the interactions of users and potential customers, you can create custom panels to choose which is the most relevant information you want to have in view and always alert. With this application it is also possible to have a live chat with your customers, not only that allows you to reach and help your customers in different ways you can call, chat, live chat and skyping. With this application it is very easy to access the notes and the history.
The user interface of Brand Embassy is a bit simple but also lacks updating, is a little old style and does not attract much attention, when you start using the application you like the power of the application but believe that a nice interface also It is important.
I recommend Brand Embassy because now, regardless of what you do or your company's business, everyone needs a brand, it's much better if you use an application that was born and is focused on strengthening your brand.
Brand Embassy has benefited us both in highlighting our brand and in doing the necessary analysis to know that we must reinforce, that we must change and that we must maintain, The application aims to make your customers feel satisfied and that your brand impacts and excels in other brands in the networks.