Great Customer Service, with a dedicated account rep. My employees love the advances and early pay options. Review collected by and hosted on G2.com.

I wish I had the ability to force set up employee accounts. Review collected by and hosted on G2.com.

The Branch team members are fast at responding. Review collected by and hosted on G2.com.

only issue ive seen is im not able to make disburstments from the app. Review collected by and hosted on G2.com.

Branch has been very easy to transition into, and we have had incredible help from our Customer Success Manager, Mikayla. Review collected by and hosted on G2.com.

There have been a few issues we have had to call in for help with, but the customer support has been very helpful. Review collected by and hosted on G2.com.

We researched all of the options before going with Branch, and have been very happy with our decision. The support and service are rock solid. Review collected by and hosted on G2.com.

At the time there wasn't the ability to white label the experience, but we understand why that is, and that may have changed Review collected by and hosted on G2.com.

I was constantly running to the bank to withdraw cash to pay my servers! This system gives them a debit card with their money within 1 hour of close of business and the servers are happy too! Review collected by and hosted on G2.com.

the hassle if a server loses their debit card. The tech savvy servers are fine. They have figured out all the ins and outs but the other ones need a little encouragement. Review collected by and hosted on G2.com.

Easy use, easy to sign up. Great benefit to offer Review collected by and hosted on G2.com.

Nothing really. Have had some issues with ID verifications but mostly errors on our end. My rep fixed the issues quickly. Review collected by and hosted on G2.com.

Our employees tips and miles are put on the Branch card right away the morning after their shift. Saves time for bookkeeping. Review collected by and hosted on G2.com.

Nothing. Works slick. If there is ever an issue, there is a great customer service team. Review collected by and hosted on G2.com.

Easy user interface for associates and admin staff. Ability to access money in many ways so associates aren't frustrated by waiting for checks in the mail Review collected by and hosted on G2.com.

Inability to customize outgoing text messages sent to associates to raise awareness from their employer and not spam. Would love to see more customization. Review collected by and hosted on G2.com.

We run payroll with paper checks daily; M-F, 8 A to 5 P. This encourages numerous disruptions and constant interruptions. By moving our payroll to the Branch card we can maintain daily payroll in a significantly more efficient manner, reduce supplies costs and minimize disruptions. Review collected by and hosted on G2.com.

reconciling my bank account with both payroll withdrwals and the Branch debits in lump sum twice daily. Review collected by and hosted on G2.com.

Payment option flexibility. This will also simplify our final payment process during off-boarding. Review collected by and hosted on G2.com.

N/A so far we will keep using Branch and gathering feedback. Review collected by and hosted on G2.com.