The ability to pay out our users without any fees almost instantly has been a great perk for our users. Alternatives like Stripe were much more expensive, and our users had to wait days to receive their funds. Review collected by and hosted on G2.com.

The main downsides are the lack of ability for users to have their funds automatically deposited from their Branch account to their bank account and the inability to reverse a transfer in case of fraud automatically. The errors returned from the API are often unhelpful, and 500 errors are common when a validation error should be received. Review collected by and hosted on G2.com.

I like that Branch allows me to take out money before I get paid. I'm a single mom with 2 kids and sometimes I need money now and it can't wait. Branch allows me that flexibility. I also really like that Branch allows you to take out money more than once per pay cycle. With our previous service, you could take money out, but you better make sure you got what you needed because you could only do it once. Branch allows me to access my pay check money as many times as I need to in between pay dates. Review collected by and hosted on G2.com.

At my company everyone is salaried. Branch doesn't compute that well in my opinion. It would be nice if the money was just available at the beginning of the pay cycle instead of having to accrue daily. It's not like my salary is flexible based on hours worked. I know that our company is different from most others that they work with though in that regard. Review collected by and hosted on G2.com.

It is very easy to set up and use. You have the ability to get instant pay for a small fee and free transfers to your bank account. Review collected by and hosted on G2.com.

I don't have any downsides except maybe transferring to your bank instantly or faster. Review collected by and hosted on G2.com.

The Branch app experience has been really great compared to past direct deposit card companies we have worked with before. The onboarding process was seemless, and the user experience has been great. Review collected by and hosted on G2.com.

So far I have not run into anything that I dislike about branch. Any issues that we have run into have been rectified very quickly, and were caused by human error on our side. Review collected by and hosted on G2.com.

The flexibility to transfer funds to any other banks.

Ease of use of the debt card at retail shops. Review collected by and hosted on G2.com.

It just lacks a web-based portal. Would be convenient to track funds without the app. Review collected by and hosted on G2.com.

I like that the employees sign up, and I get an email being notified to update their banking information. It's also nice that employees can get some cash early before payday. Review collected by and hosted on G2.com.

It seems a little harder for Minors to sign up for this program. Review collected by and hosted on G2.com.

From the initial setup to daily operations, their staff is extremely helpful and available to help whenever I need them. Review collected by and hosted on G2.com.

Some of the information you need to input has to be exact. An example is the date of birth for each worker has to be Year-Month-Day. This is not a huge deal, but rather something to get used to and expect. Review collected by and hosted on G2.com.

Our employees love the direct deposit option and they are appropriately using the cash advance options.

Our account rep is amazing and responsive. Review collected by and hosted on G2.com.

Minors cannot get the cash advance.

We sometimes have issues at the end of the pay period.

We could not get swag for each roll out. Review collected by and hosted on G2.com.

I like that I can instantly pay workers at anytime. Review collected by and hosted on G2.com.

The instant tranfer fees is the biggest issue my workers have. Review collected by and hosted on G2.com.

As a business owner, the simple setup and the ease of use are my favorite part of using Branch. It makes operations easier. Our credit card tips for employees were outweighing the amount of paper cash that we brought in each day which meant that we had to pull money from our bank account to pay out tips to employees. It was a headache to manage and a nightmare to audit. Branch has simplified all of that and our employees are happy with the change too. Review collected by and hosted on G2.com.

There is not a single thing that I dislike about Branch. It is shocking how easy it is to use and how great their customer service is for both the business owner and the employees. I have never had a vendor that operated as flawlessly as Branch. Review collected by and hosted on G2.com.