Easy to setup, great reporting and insights, excellent implementation team. Review collected by and hosted on G2.com.

Nothing comes to mind as far as dislikes. Review collected by and hosted on G2.com.

The website is very intuitive and seemless Review collected by and hosted on G2.com.

Slightly confusing to implement and get our teams to understand the logistics of cash outs. But once underway, super convenient and easy. Review collected by and hosted on G2.com.

I love how easy it is to receive my money right away. You can transfer money very easy to another bank. And you can get cash back at certain restaurants! Review collected by and hosted on G2.com.

Fee's for taking money out at an atm

The way you have to go to certain places to put cash on the card. Review collected by and hosted on G2.com.

Helps the business maintain proper cash flow Review collected by and hosted on G2.com.

The customer service is terrible, almost everyone I have talked to has taken multiple days to even respond to my issue. When calling the number it almost is never someone who is very fluent in English and communication is not great. They are not understanding my issue or I can not understand what they are trying to say. Also right after launching there was some sort of branch outage that really negatively impacted my roll out. Review collected by and hosted on G2.com.

Uploading the information for the workers and the disbursements was relatively simple. Disbursements can be made in bulk or individually, which gives flexibility. Review collected by and hosted on G2.com.

The customer service side was lacking during onboarding when workers needed help setting up their apps or accessing their funds; wait times were roughly 45 minutes. Initially, it was unclear that the workers would not have a web-based site to manage their money. The "Instant Cards" tab is not 100% functional so that still needs some work. Review collected by and hosted on G2.com.

Their customer service. Easy to reach out to, amazing people to work with. I also enjoy the ease of use on a laptop. And best of all... no cash! No fees for me, no fees for my employees. Review collected by and hosted on G2.com.

Has gotten worse! Their technology!!! It's a mostly good user experience on desktop. But on mobile, it's an absolute catastrophe. They have no app for the admin side (even though they have a great one for the end user). Their mobile site was recently updated to be optimized for mobile so it's better but still not great. Does not work at all on Safari, only on Chrome. And do NOT get me started on the stupid way they make you login! Why can't I have a username and password with two step verification like every other company on earth? Why only my cell phone number? Sometimes, the texts just don't come. Yesterday, their text provider, Twilio, was down almost all day. Couldn't do anything. Their technology team needs a complete refresh! Review collected by and hosted on G2.com.

It's a great alternative to paying out cash to employees. Has made managing cash and payouts easy and solves more problems than you'd think! Review collected by and hosted on G2.com.

Would be perfect if it had more integrations to pos systems but its not a huge issue Review collected by and hosted on G2.com.

Branch is easy to use for my employees, reports are easy to understand. The entire process is amazing. Team are great partners. Review collected by and hosted on G2.com.

The daily instant transfer limit is low. Review collected by and hosted on G2.com.

Onboarding with branch has been a seamless transition and we are thankful for their technology to help bring our business to the forefront of modern payroll options Review collected by and hosted on G2.com.

none so far... the experience has been acceptable. Review collected by and hosted on G2.com.

A nice perk to offer the staff and the Branch team is very quick in responding to any questions we have Review collected by and hosted on G2.com.

Not many employees have decided to sign up even with the sharing the marketing materials that Branch supplied Review collected by and hosted on G2.com.