From a program management standpoint, BrainStorm stands out as a platform that doesn’t just deliver training—it builds a repeatable, measurable adoption process. Most tools tend to sit firmly in one camp: either learning management (delivering courses and tracking completion) or product usage analytics (tracking clicks, feature adoption, and in-app guidance). BrainStorm’s strength is that it merges both worlds into a single, coordinated experience Review collected by and hosted on G2.com.

While BrainStorm supports campaigns across multiple user groups, configuring truly simultaneous onboarding across multiple legal entities and time zones can be more manual than ideal. Advanced scheduling, localization, and entity-level governance controls might be needed, Also - Deeper Integration with Enterprise PM Tools. Review collected by and hosted on G2.com.

I really like how BrainStorm has tackled how you serve your customers. You can create portals where you can share these content flows, and the customer can then adapt them to their users, perhaps adding in additional videos around business policies and procedures, creating, for example, an onboarding that supports the user to do their job as quickly as possible. Review collected by and hosted on G2.com.

Once you understand flows and packs, nothing is stopping you from succeeding on the platform. Review collected by and hosted on G2.com.

It makes learning easy by dividing the complex training into brief and personalized flows. Review collected by and hosted on G2.com.

It needs a little more work on customization and content can be more interactive. Review collected by and hosted on G2.com.

The ability to create a flow that provides a more personalized learning experience for our users who range across a variety of job roles and platform access levels. What might make sense for an HR person to learn about might not be important for a member of the marketing team. Being able to meet users where they are to provide education helps build their confidence in using our platform.

Additionally, the capability to view data on how users progress through their flows can provide an excellent metric to help identify champions as well as create metrics tied to customer retention. Review collected by and hosted on G2.com.

It can be a bit tricky to understand the language and what things in the BrainStorm platform mean, so there is a learning curve to fully understanding it. Review collected by and hosted on G2.com.

The support staff are wonderful. They really care about the success of your deployment and offer help with configuration as well as ideas for communication and engagement. The training is very easy to take and workflows are customized to the skills/knowledge of each user. Review collected by and hosted on G2.com.

Their latest version is undergoing constant development and there have been some bumps in the road during our transition. They defintely listen to your feedback and try to incorporate requested changes, it can take a little while to get there though. Overall the new interface is much improved from the old. Review collected by and hosted on G2.com.

Brainstorms clean and concise set-up makes it easy to create and review training experiences within your organization. The flows with training videos, emails, surveys, and assessments allows an end to end experience with accountability embedded. Review collected by and hosted on G2.com.

Brainstorm could offer more questioning types and ability to directly assess in videos. Review collected by and hosted on G2.com.

I love the "choose your own adventure" aspect of the new platform. I think the way they present content at a digestible rate makes learning achievable and fun. Also, being an admin of the platform, the management of content in the new platform is way better. I love creating new journeys for my customers. Review collected by and hosted on G2.com.

I wish there was a way to bring in an AI element where you could type in your job function, and it would lay out a path of learning for you. Not everyone is good at discovering new content, and this new feature may help. Also, if there was a way for users to become certified or gather real-world qualifications as part of these lesson plans, that would be great, too. Review collected by and hosted on G2.com.

Besides the support team being stellar to help us implement and develop a strategy, I would say we best like the on-demand training content options. Additionally, BrainStorm stays up to date with updating the content where I don't have to. Review collected by and hosted on G2.com.

I know that the platform we are working with is BrainStorm's "newer" model. With that, there's been some technical hurdles we've had to overcome. Their IT team has been very supportive, but sometimes there are disruptions working on the newer platform. Review collected by and hosted on G2.com.

The content and integration with Microsoft products is top-notch. I like that the Courses are sort of like a 'build your own adventure' concept - the tutorials / elearning inside the Courses will ebb and flow based on selections you make throughout the process. Learners can simply be directed to the dashboard / homepage to digest content that was 'assigned' or prioritized for them, or they can easily find content via the search or Discover tools. Support is quick to respond when there are issues and I've found that suggestions and updates and refreshes often reflect ideas and suggestions from customers. Very responsive. Our account rep/manager has always been phenomenal - insanely friendly, forgiving, and resourceful. Review collected by and hosted on G2.com.

It's often overcomplicated for admins. Too many layers sometimes when trying to work through content, assign things, check visibility, etc. Licensing structure is still very difficult to decipher as the replication of assigned users per-pack (their term) is hard to wade through. Licensing is not across the content for active users, so the return there is going to be less than you anticipate (who has 100% consumption rates from internal customers?). If you give someone access to content, they have a license consumed - whether they ever login to the site or not. No way to emulate users and "see what they see" so workarounds exist for some situations so you can mimic what others might experience. Review collected by and hosted on G2.com.

I have been a loyal user of the Brainstorm training platform since the days when we relied on printed software cards. Over the years, I have witnessed the evolution and continuous improvement of this remarkable tool, and I can confidently say that Brainstorm is an essential resource for providing effective training on new software.

For companies utilizing M365, Brainstorm is unparalleled in driving user adoption and ensuring that employees are well-equipped to harness the full potential of the software. The platform's comprehensive and engaging training modules make it easy for users to grasp complex concepts and apply them in their daily work.

The newest version of Brainstorm introduces innovative flows that automate and streamline the learning process even further. These flows not only enhance the efficiency of training sessions but also ensure that users can quickly and effectively assimilate new information. On an admin side the platform is very easy to implement and maintain. For any issues Brainstorm provides and excellent customer support. Review collected by and hosted on G2.com.

Brainstorm continuously improves its software, and we would love to see enhancements in reporting, training reminders, and deadline enforcement that includes supervisors. The newest version is also missing gamification features. Review collected by and hosted on G2.com.