---
title: brainer Reviews
meta_title: 'brainer Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter reviews by the users' company size, role or industry to find
  out how brainer works for a business like yours.
date_modified: '2026-03-29'
parent_category:
  name: E-Commerce
  url: https://www.g2.com/categories/e-commerce
---

# brainer Reviews
**Vendor:** brainer  
**Category:** [Review Management Software](https://www.g2.com/categories/review-management-software)
## About brainer
brainer is an-easy-to-use app that empowers companies to increase the number of online customer reviews as well as enhance the quality of their online reviews. Our user-friendly tool sends a simple text message requesting a business review when customers are at the peak of their satisfaction-- directly after receiving service. We use this to your advantage, as brainer sends a simple text message such as, ‘Were you satisfied with the service provided by [insert your business name]?’ If the customer selected 'yes,' brainer delivers them to a one of the review platforms of their choice. If the answer is ‘no,' the review is sent to you as a feedback, giving you a chance to provide additional customer service and leave each customer completely satisfied. Simply put, brainer delivers positive reviews to your business which helps solidify your online reputation. With brainer, get business discovery with the power of online reviews.






- [View brainer pricing details and edition comparison](https://www.g2.com/products/brainer/reviews?open_modal_url=%2Fproducts%2Fbrainer%2Fwishlists%3Fhost_path%3D%252Fproducts%252Fbrainer%252Freviews%26source%3Dpdp_avatar&section=pricing&secure%5Bexpires_at%5D=2026-08-06+00%3A38%3A24+-0500&secure%5Bsession_id%5D=73c6b793-c7c6-4e67-9ca0-257bd9eb7485&secure%5Btoken%5D=62acc541d8d818bf088e273376be2a06334e50590d3e072ce68b9691f4a3de24&format=llm_user)

## brainer Features
**Collection**
- Authentication
- Review Forms
- Personalization
- Engagement
- Community Q&A

**Agentic AI - Review Management**
- Adaptive Learning
- Natural Language Interaction
- Multi-Language

****
- Reminders
- Review Monitoring
- Email Reminders
- Monitoring
- Performance Metrics
- Surveys & Feedback
- Activity Tracking
- Data Import/Export
- Review Notification
- Reporting & Statistics
- Feedback Management
- AI Copilot
- Real-Time Analytics
- Survey/Poll Management
- Activity Dashboard
- SMS Messaging
- CRM
- Visual Analytics
- Purchasing & Receiving
- Real-Time Notifications
- Customizable Reports
- Response Management
- Customizable Branding
- SEO Management
- Engagement Tracking
- Review Badge Management
- Negative Feedback Management
- Social Sharing
- Real-Time Data
- Dashboard
- Communication Management
- Sentiment Analysis
- Alerts/Notifications
- Customizable Templates
- Commenting/Notes
- Template Management
- Customer Experience Management
- Social Promotion
- Campaign Management
- Email Management
- Review Request
- Multi-Location
- Multi-Channel Campaigns
- Chat/Messaging

**Moderation**
- Reviewer Validation
- Response Types
- Legal Agreements

**Use Cases**
- E-commerce
- Retail
- Customer Service

**Administration**
- Incentives
- Syndication
- Insights
- Content
- Sampling

**Display Options**
- Badges
- Widgets
- Integration & APIs
- Marketing
- Social Media Integration

**Generative AI**
- AI Text Generation
- Generative AI

## Top brainer Alternatives
  - [Birdeye](https://www.g2.com/products/birdeye/reviews) - 4.7/5.0 (4,068 reviews)
  - [Reputation](https://www.g2.com/products/reputation/reviews) - 4.5/5.0 (2,405 reviews)
  - [Klaviyo](https://www.g2.com/products/klaviyo/reviews) - 4.6/5.0 (1,313 reviews)