Setting up workflows requires some technical knowledge, but does not require knowledge of any programming languages. A general familiarity with how variables work in computer programs is all that is necessary.

Drag and drop designs allow for the design of a workflow to look like a flow chart, with configurations within each step/line to tell the program how to behave based on different user inputs, who is logged in, waiting for email responses, etc. and that same flow chart look can be referenced to trace the path of a current or completed workflow Review collected by and hosted on G2.com.

For some more complex configurations, small programming scripts are required. However, BPLogix Professional Services has always been able to provide quick solutions for me when these situations occur.

There can be some difficulty finding the exact workflow instance you're looking for when the same one is run hundreds of times per day.

No built-in automation for cleaning up old, completed, workflows. I've had to self-design cleanup routines to get rid of workflow instances more than x days old, as we had been saving every process instance for years. Review collected by and hosted on G2.com.

- Easy for a non-developer to develop a process from start to finish, yet has the tools a developer needs to develop complex scenarios.

- Scripting capability with the SDK allows the software to be extended to meet your process when the out of box functionality doesn't fit your use case.

- Great customer support that goes above and beyond to help solve issues

- Direct Assistance is available if you need one on one help to solve unique issues

- When we were evaluating BPM solutions, Process Director was the only demo that actually presented a complete solution for our use case in the RFQ where other industry identified "leaders" in BPM were not flexible enough to provide a solution.

- Process Director is a perfect fit to solve niche processes in our company that fall outside of our enterprise applications

- Very easy upgrade process. Review collected by and hosted on G2.com.

I don't have any dislikes that I can list since I have yet to find a scenario that Process Director doesn't have a mechanism to solve. Review collected by and hosted on G2.com.

Very easy to use and intuitive. We investigated over 2 dozen vendor solutions before choosing BP Logix. Their initial demonstration utilized our templates which provided our user base with a level of comfort with the look and feel of the product. We have been using Process Director Cloud Edition for seven years and have had several new business processes that we have integrated over the years, and constantly look for opportunities to grow the product in our environment. Review collected by and hosted on G2.com.

There is nothing I dislike about the product. We've had seamless integrations and upgrades. The technical support team is top notch. Review collected by and hosted on G2.com.

Process Director combines ease of use with flexibility and extensibility to meet a wide range of process automation needs. The out of the box features have enabled us to automate a wide range of processes by building forms and workflows through simple configuration. The extensibility model has allowed us to write custom code to meet our more complicated needs. We are able to allow external partners and clients to participate in our processes through Process Director. We have integrated our processes with many of our existing systems, both home-grown and commercial application. Review collected by and hosted on G2.com.

Although knowledge views (reports on process data and metadata) are easy to create, we have had performance problems on reports with very large numbers of rows and/or columns. We have addressed this problem by adding dynamic filters to the reports (to keep the row counts down) and by copying form data to an external database which we use with other report writers. Review collected by and hosted on G2.com.

Its very easy to use! We tried other form tools and learning how to build a form took some patience. With BP Logix's product we were up and rolling rather quickly. I've been able to turn around forms for 'emergencies' in a short time frame while having it connect to databases to pull in information for the user. Review collected by and hosted on G2.com.

I would probably say the one thing I dislike is the amount of work generated after you've gotten a couple of big form processes in place. Suddenly users want everything turned around and made into an electronic form and its hard to turn them away. Review collected by and hosted on G2.com.

There have been a few processes we have tried to implement which required further support/development from BP Logix. They are always very responsive in getting us what we need to create process flows that improve our day-to-day functionality. Review collected by and hosted on G2.com.

There haven't really been any downsides. I do wish that there was an easier way for a user to create reports without having to have a background in writing reports. Review collected by and hosted on G2.com.

I love that an Accountant like myself is able to build a form, timeline, emails in a matter of minutes without the help of our IT department. BPL has helped us to streamline manual processes into automated ones and also leaving an area for document retention and reporting. Review collected by and hosted on G2.com.

I wish that that there was a Q&A section on the customer portal that would allow for other customers and our self be able to interact and solve any issues we are having. Sometimes when a request is made, there is a lot of explaining that needs to happen since we do not utilize the software in its entirety due to the "IT" knowledge of our self. Review collected by and hosted on G2.com.

Level of engagement from the BPL team is very good and they have a strong understanding of the product. Review collected by and hosted on G2.com.

Tool is not very flexible as far as customizations especially with UI. The existing UI is dated. Review collected by and hosted on G2.com.

Setting up workflows requires some technical knowledge, but does not require knowledge of any programming languages Review collected by and hosted on G2.com.

There can be some difficulty finding the exact workflow instance you're looking for when the same one is run hundreds of times per day. Review collected by and hosted on G2.com.