---
title: boxx.ai Reviews
meta_title: 'boxx.ai Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter reviews by the users' company size, role or industry to find
  out how boxx.ai works for a business like yours.
aggregate_rating:
  rating_value: 5.0
  review_count: 1
  scale: '5'
date_modified: '2026-07-12'
parent_category:
  name: Customer Service
  url: https://www.g2.com/categories/customer-service
---


# boxx.ai Reviews
**Vendor:** Boxx.ai  
**Category:** [Other Customer Service Software](https://www.g2.com/categories/other-customer-service)  
**Average Rating:** 5.0/5.0  
**Total Reviews:** 1
## About boxx.ai
boxx.ai is an Artificial Intelligence tool that personalizes customer touch. AIDA maps users and actions/products to better engage customers.




## boxx.ai Reviews
  ### 1. Aida

**Rating:** 5.0/5.0 stars

**Reviewed by:** Sanjay Haresh K. | Software Engineering Intern, Internet, Small-Business (50 or fewer emp.)

**Reviewed Date:** January 17, 2018

**What do you like best about boxx.ai?**

The solution is constantly learning, with every bit of new data added, the algorithm learns something and personalizes the result. It delivers real time price matching and prodcut descriptions to the users. Aida algorithm searches for hidden patterns in the data to deliver amazing analytical solutions.

**What do you dislike about boxx.ai?**

It's a prettu decent product and I don't dislike it much at the moment. But yeah, I think the speed could be a tad bit better.

**Recommendations to others considering boxx.ai:**

It is a decent product in its domain and certainly performs very well with the required tasks.

**What problems is boxx.ai solving and how is that benefiting you?**

Aida provides excellent business analytics and makes incorporating machine learning in a onlie store extremely simple.


## boxx.ai Discussions
  - [What is boxx.ai used for?](https://www.g2.com/discussions/what-is-boxx-ai-used-for)

- [View boxx.ai pricing details and edition comparison](https://www.g2.com/products/boxx-ai/reviews?page=1&section=pricing&secure%5Bexpires_at%5D=2026-08-08+16%3A59%3A45+-0500&secure%5Bsession_id%5D=f0e2866b-788f-4aab-814c-82d3589885c3&secure%5Btoken%5D=cf2187d4d36c74fc678fb494021e1d7f1be031b9d19e0fadea6649ec56a4cc68&format=llm_user)

## boxx.ai Features
**Additional Functionality**
- CRM
- Data Import/Export
- Alerts/Notifications
- Calendar Management
- Third-Party Integrations
- Sales Pipeline Management
- Collaboration Tools
- Activity Dashboard
- Reporting/Analytics
- Lead Scoring
- Task Management
- Document Management
- Calendar/Reminder System
- Lead Qualification
- Client Management
- Customer Database
- Territory Management
- Commenting/Notes
- Access Controls/Permissions
- Mobile Access
- Email Management
- Lead Management
- Event Triggered Actions
- Interaction Tracking
- Segmentation
- AI Copilot
- Generative AI
- Data Visualization
- Appointment Scheduling
- Lead Generation
- Feedback Management
- NPS Survey Structure
- Search/Filter
- Visual Analytics
- CSAT Survey Structure
- Engagement Tracking
- SMS Messaging
- Sentiment Analysis
- Customizable Templates
- CES Survey Structure
- AI/Machine Learning
- Survey/Poll Management
- Customer Experience Management
- Chat/Messaging
- Customizable Forms
- Customer Journey Mapping
- Trend Analysis
- Complaint Monitoring
- Widgets
- Customer Segmentation
- Social Media Integration
- Multi-Channel Communication
- Performance Metrics
- Workflow Automation

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