Verified User in Primary/Secondary Education
AP
Verified User in Primary/Secondary Education
Enterprise (> 1000 emp.)
"Outstanding Cyber training and ongoing support"
5/5
What do you like best about Boxphish?

These simulations are integral to our educational journey, and Boxphish places a strong emphasis on fostering employee awareness rather than merely attempting to catch them off guard. In the event an employee inadvertently clicks on a simulated phishing attempt, Boxphish provides custom landing pages designed to reinforce key learning points, a feature that has proven highly effective for us.

The Boxphish team has proven to be exceptional collaborators. Throughout our engagement, spanning from the initial sales call to the implementation phase and continuous support, they displayed a keen commitment to comprehending the intricacies of our business and our specific cybersecurity training needs. Their product boasts an extensive collection of phishing simulation templates that we routinely distribute to our staff. Review collected by and hosted on G2.com.

What do you dislike about Boxphish?

Nothing ! I cant express any negatives with the product or service. Review collected by and hosted on G2.com.

DS
Damien S.
Small-Business (50 or fewer emp.)
"Great company, great staff, great products!"
5/5
What do you like best about Boxphish?

The Boxphish team are great, everyone I have spoken to has been supportive and very customer focussed. Our account manager Yasmine Mawer is great to deal with and makes us feel valued as a client, responding to any question we have quickly and doing so with a smile.

From initial set up to the ongoing support we receive, Boxphish took the time to understand what we were about as a charity and what our training needs were.

The product are very easy to use and exactly what we need. There is an extensive library of phishing simulations sent out to our staff as part of user journey. These are short videos followed by some quick questions to check staff understanding. Ongoing improvements include the ability to redo a test which is very helpful. Review collected by and hosted on G2.com.

What do you dislike about Boxphish?

Very little. Staff respond well to the videos. If staff are skipping videos then the questions are not always easy to understand. If the function to not skip the video was turned on then im not sure staff would notice too much. Review collected by and hosted on G2.com.

JB
Joe B.
Mid-Market (51-1000 emp.)
"High quality cyber awareness training"
5/5
What do you like best about Boxphish?

The team at Boxphish have been great to work with especially Yasmine Mawer. From the initial setup and on-going support. Yasmine took the time to understand our business and our cyber training requirements. The product includes an extensive library of phishing simulation templates that are sent out on a schedule as part of the user’s journey. The journey consists of short videos followed by a quick 5 question test to see if the user has taken on board what’s been shown. The new ability to redo a test if the user previously failed is a great improvement. Review collected by and hosted on G2.com.

What do you dislike about Boxphish?

The only downside I can think of is the fact users are able to skip the video and click 5 random awnsers on the test just to show they have taken part but the fact administratiors can views scores and the new aqbiliy to get users to retake failed tests helps combat this. Review collected by and hosted on G2.com.

Roberto T.
RT
Roberto T.
Small-Business (50 or fewer emp.)
"Great platform and support"
5/5
What do you like best about Boxphish?

It's a simple but very comprehensive platform to test and train your staff. The support is great. The intregration with Google directory was a very useful improvment. The reports are clear enought to easily track the usage. Review collected by and hosted on G2.com.

What do you dislike about Boxphish?

I can not think of anything I dislike. It does what it says! Review collected by and hosted on G2.com.

SL
Simon L.
Cyber Security
Mid-Market (51-1000 emp.)
"Easy Cyber Security training for All Users!"
5/5
What do you like best about Boxphish?

BoxPhish gives easily accessible cyber awareness training on the relavent topics and makes them short and sweet, Before BoxPhish we found it difficult to try and train all of our staff on what not to do! and to stay safe online. Now we use BoxPhish, courses are sent to our users automatically and reports can be seen to see who's completing them. Along with the Phishing simulations we can see each time who's being caught out and there has been a downward trend in the numbers of users falling for such phishing simulations. Review collected by and hosted on G2.com.

What do you dislike about Boxphish?

The only downside I can see is the videos can be skipped by users, meaning they can be rushed through rather than taking two minutes to digest the important information that the courses provide. Review collected by and hosted on G2.com.

Verified User in Broadcast Media
AB
Verified User in Broadcast Media
Mid-Market (51-1000 emp.)
"A slick and simple way to keep information security top of mind for employees"
5/5
What do you like best about Boxphish?

There's a great range of training course material which is engaging and pragmatic. Courses are short and mobile friendly so it's easy to keep adoption rates high. The phishing simulations are varied with a range of difficulties available. Given access to many "look a like" domains really makes people stop and think before they click. Boxphish were very supportive of creating a customised landing page as well so that we could make the experience more branded for our people. The admin side of things is equally simple to use including a range of attractive dashboards that give great insight on performance. Account Management is top notch - very responsive and with a sense that they really care about their customers. Special shout out to Izzie, Sam and Nick who have been really hands on and helpful. Finally, I love that the platform has such agility with a steady stream of improvements that really add value. Review collected by and hosted on G2.com.

What do you dislike about Boxphish?

There's very little to dislike. Ideally there would be more campaigns (simulations) where the call to action URL is masked but I'm told this is on the product roadmap. Review collected by and hosted on G2.com.

TS
Tony S.
Mid-Market (51-1000 emp.)
"A simple and effective product"
5/5
What do you like best about Boxphish?

The thing that I most like about the Boxphish training platform is their perfect execution of short, easily digestible training materials that have a big impact. There is something in the psychology that they deploy that makes recipients of their training follow through on what they've been taught. Review collected by and hosted on G2.com.

What do you dislike about Boxphish?

I don't really have any aspect of the product or the service that I dislike. I think their onboarding process has changed now from when we were onboarded so I think that it would be smoother. Review collected by and hosted on G2.com.

JS
Jeffrey S.
Mid-Market (51-1000 emp.)
"Boxphish Security Awareness and Training"
5/5
What do you like best about Boxphish?

The training courses are short enough to be done quickly, but detailed enough to get the point across. The courses are well-written and varied. The simulations are authentic and make even cyber-aware users think, and are a good way to get the message across. The Office365 sync works well and the contact we've had with Boxphish has been helpful. The training and simulations have helped us to raise awareness that cyber security matters. Review collected by and hosted on G2.com.

What do you dislike about Boxphish?

One or two staff have been put off by the graphic of a hacker when they've received the email alerting them that there's a new course for them to view, though this has been mitigated by adding the organisation's logo, to reassure that the email is genuine. Review collected by and hosted on G2.com.

MK
Matt K.
Mid-Market (51-1000 emp.)
"Boxphish - A company who care about their customers"
5/5
What do you like best about Boxphish?

I spent a while researching Cyber Security Awareness Training, Boxphish came out on top by far. Our school have over 120 members of staff with varied technical experience. After working closely with our account manager Izzie Reidford we agreed to create termly simulations to educate our staff. The feedback from staff has been amazing, staff are enaged and talk freely about phishing and other cyber training courses. The courses are short and have impact.

Izzie makes a real effort and shares new development ideas with bi-monthly video catch-ups over MS-Teams. Izzie listens to ideas from our school and take a real interest. Review collected by and hosted on G2.com.

What do you dislike about Boxphish?

The support when required is second to none, our account manager Izzie Reidford is always on hand to answer any questions I have. No negative experience and I'm sure this will continue.

Maybe hold 'Roadshows' and invite current and prospective customers? Review collected by and hosted on G2.com.

Verified User in Higher Education
AH
Verified User in Higher Education
Mid-Market (51-1000 emp.)
"Simplifies staff security awareness training"
5/5
What do you like best about Boxphish?

Boxphish has made our cyber security training easier to manage and maintain. Most of the solution is automated, setup was simple and as an IT Manager I rarely have to touch it. Department heads have oversight of reporting and pickup missed training with their DRs. The campaigns are current, and we can target them to new trends or issues we are currently seeing. Regular meetings with our account manager to review use and ensure we are getting the most out of Boxphish. Review collected by and hosted on G2.com.

What do you dislike about Boxphish?

Some of the menu options are hidden inside Tenancy which I keep forgetting to look in if a setting change is needed. Review collected by and hosted on G2.com.