ST
Steve T.
Head of Finance
Small-Business (50 or fewer emp.)
"Exceptionally Intuitive and Outstanding Support"
5/5
What do you like best about Boxphish?

Super easy to use, highly intuitive and the customer support is exceptional. The price is competitive and fair. Review collected by and hosted on G2.com.

What do you dislike about Boxphish?

No downsides identified after using the service for 7 months. Review collected by and hosted on G2.com.

JR
Joe R.
Data Protection Coordinator
Mid-Market (51-1000 emp.)
"Simple software to implement with tangible benefits for our organisation"
5/5
What do you like best about Boxphish?

Our organisation has been using Boxphish for over a year now. Our accounts manager has been super helpful and very communicative. The phishing simulations and reporting functionality are very useful for identifying users within our org who may need extra support, supplementing the Boxphish materials with our own internal training. Allocating additional training packages to users as needed is quick and easy.

We recently experienced a small scale phishing attempt and all our users who received the email reported it to IT and followed protocol, avoiding what had the potential to be a cyber-security incident. Review collected by and hosted on G2.com.

What do you dislike about Boxphish?

User management can be a little tricky, there is limited visibility on where the auto-sync is pulling from. The reporting page can be a little clunky and daunting when you are first accessing it, but once you get used to it it can be quite useful. Review collected by and hosted on G2.com.

TK
Timothy K.
Digital Services Officer
Mid-Market (51-1000 emp.)
"User-Friendly, Dynamic, and Excellent Support"
5/5
What do you like best about Boxphish?

The service is user friendly, dynamic and modern. We can see course metrics in real time and the support is excellent. Implementation was a breeze and the customisations were all straightforward. Review collected by and hosted on G2.com.

What do you dislike about Boxphish?

Nothing that I can think of at this time. Review collected by and hosted on G2.com.

Luke O.
LO
Luke O.
Head of IT & Systems
Mid-Market (51-1000 emp.)
"Great Course Selection and Easy to Use"
5/5
What do you like best about Boxphish?

The interface is user-friendly and straightforward, making it easy to navigate. The variety and quantity of courses available are impressive and well-suited for our entire business. Integration with our Microsoft account's single sign-on works smoothly, and the customer service provided has been very good. Review collected by and hosted on G2.com.

What do you dislike about Boxphish?

No complaints- it works well for what we need it for. Review collected by and hosted on G2.com.

Verified User in Construction
AC
Verified User in Construction
Mid-Market (51-1000 emp.)
"An excellent tool to address one of our biggest Cyber Security risks"
5/5
What do you like best about Boxphish?

As part of the review of our Cyber Security infrastructure , we identified creating a Cyber Security Culture as a key part of our approach. We looked at a few systems and decided BoxPhish were the best fit for us. From the start , the Team at BoxPhish were extremely helpful and very responsive to queries. We have a dedicated account manager who is excellent and the support team are very quick to reply to , and resolve issues.

The user interface is easy to use . End users love the short but informative training videos . The data we are collecting in relation to the Spear Phishing simulations gives us vital insights into which departments may need a little extra training and the types of Spear Phishing emails that are more successful. Review collected by and hosted on G2.com.

What do you dislike about Boxphish?

I cant say there is anything to dislike about BoxPhish. The implementation team were very attentive during the deployment of the system so there were very few issues. Our account manager is very quick to respond to any issues we may have . Review collected by and hosted on G2.com.

Alex K.
AK
Alex K.
Marketing Director
Staffing and Recruiting
Small-Business (50 or fewer emp.)
"Modern, Easy-to-Use Training Experience"
4/5
What do you like best about Boxphish?

It feels modern and easy to use when completing training Review collected by and hosted on G2.com.

What do you dislike about Boxphish?

There isn't anything of note that I dislike about Boxfish Review collected by and hosted on G2.com.

Verified User in Primary/Secondary Education
AP
Verified User in Primary/Secondary Education
Mid-Market (51-1000 emp.)
"Automated bitesized training and simulations providing regular reminders"
5/5
What do you like best about Boxphish?

Automated system requires minimal input beyond reviewing the take up/outcome reports which as staff are happy to engage with the training and our simulations results have improved, only requires occassional action. Courses are easy to fit into a busy schedule and varied in content and staff see personal as well as professional benefit in the content. Review collected by and hosted on G2.com.

What do you dislike about Boxphish?

Some staff have requested the ability to download a training log which doesn't seem to be on offer at present, but as I have not raised this with BoxPhish yet, they have not had an opportunity to consider/address this. Review collected by and hosted on G2.com.

Verified User in Construction
AC
Verified User in Construction
Enterprise (> 1000 emp.)
"Simple, effective, cost efficient solution that has more soul than the main competitors"
5/5
What do you like best about Boxphish?

We trialed a few other cybersecurity training solutions before Boxhphish but we found most of their videos and content to be quite soulless and boring, which made it feel like just a box ticking exercise to force on users. Boxphish's content strikes a good balance of being engaging and informative with some interactive sections as well. It's also cheaper than the others we trialed which makes it very easy to recommend. Since we've been with them we've had minimal issues, all of which were sorted by support or our contact Yaz who is always helpful and friendly. Review collected by and hosted on G2.com.

What do you dislike about Boxphish?

As they are a presumably a smaller development team, if you request some new features you'd like added it can take quite a while for it to be developed. However, the bulk of features are already built in so it's only a minor issue. Review collected by and hosted on G2.com.

JW
Jonathan W.
Group IT Trainer
Mid-Market (51-1000 emp.)
"Boxphish - A professional low maintenance option to provide Cybersecurity awareness"
4/5
What do you like best about Boxphish?

Boxphish provides a solution which is low maintenance and does not necessitate a great deal of time to maintain and update. Our account manager is supportive and responds quickly to any queries or concerns. The reporting allows us to easily see which users may require additional support to avoid a cybersecurity issue. Review collected by and hosted on G2.com.

What do you dislike about Boxphish?

One issue was the formatting of the notification email to users when a course was available as it was often suspected to be a phishing email in itself. However, with the new email customisation option we should now be able to overcome this. Review collected by and hosted on G2.com.

Mr S F.
MF
Mr S F.
IT Manager
Mid-Market (51-1000 emp.)
"A great platform that just keeps getting better"
5/5
What do you like best about Boxphish?

Easy to use and setup, runs automatically, is customisable, support is great and the product keeps evolving with some really great additions and improvements over the last 12 months. Course content is uptodate and engaging. Stats are used regularly to report to school SLT and Governors. Review collected by and hosted on G2.com.

What do you dislike about Boxphish?

I don't have anything bad to say about Boxphish and would recommend it to any organisation. Review collected by and hosted on G2.com.