The automated test emails really put my mind at ease, and the excellent reporting features help me quickly identify any trouble spots. Their support in building a learning journey for staff members is outstanding, making the whole process remarkably straightforward for both administrators and users. With regular check-ins and the prompt implementation of change requests, my experience has been very positive. Review collected by and hosted on G2.com.

I don't have any complaints regarding boxphish, they do what they say on the tin. Review collected by and hosted on G2.com.

Short and informative courses are great for keeping staff educated whilst not taking up a great deal of time. The videos are engaging, and I like being able to customise the frequency of courses and simulations to suit our needs. Review collected by and hosted on G2.com.

I don't dislike anything in particular, if I had to pick one thing it would be that the quizzes at the end of each module are very easy, with the vast majority of staff getting 100%. You could probably get 100% without engaging in the course. Review collected by and hosted on G2.com.

Boxphish is an excellent platform for cybersecurity awareness and phishing simulation training. It’s intuitive, easy to use, and provides a comprehensive suite of tools to help us strengthen our users and their security posture. The phishing simulations are realistic and customizable, making it simple to tailor campaigns to different departments or risk levels.

Customer support and setting up was a breeze with help whenever needed.

Simple to integrate into our 365 Exchange server. Review collected by and hosted on G2.com.

Would be nice to not have to see foreign email templates when browsing for an ad hoc email simulations when using in UK Review collected by and hosted on G2.com.

I have found the Boxphish product and interface really easy to use and navigate. Scheduling a simulation couldn't be easier and simple with multiple options to send immediately, delay or trickle feed them into user's inboxes. The implementation was very simple and only required some configuration on our mail servers. The customer support and regular account review calls are really helpful due to the complex nature of our infrastructure. The wide variety of simulation emails with the differing levels of sophistication helped slowly bring this into our cyber security awareness plan to get a baseline level of user interaction before using the two and three step links. Review collected by and hosted on G2.com.

In the initial setup there were a few issues with the user sync to the portal and setting up some of the deliverability settings but they were resolved with help from the customer support team. The reporting outputs could be better with results linked into users to view a history of individuals quickly. Review collected by and hosted on G2.com.

Simple to integrate into your organisation with good support from technical staff should you need it. Setting up new users is simple and directly links to your AD/365 environments meaning automated transfer into Boxphish platform.

Course content is varied and covers all current topics staff need to be aware of with regards to potential cyber threats. Review collected by and hosted on G2.com.

User management and reporting has improved over time but you still need to contact support to resolve some issues occasionally. Again, they are quick to respond on these matters. Review collected by and hosted on G2.com.

We really like the automated nature of the training. It saves us a lot of time and

allows us to get on with the day job. The video-based content is really engaging

as well, and because it’s short and straight to the point, we’ve seen good

uptake numbers from staff. They’re now completing more training than ever,

and we can see that it is having an impact. If you look at our phishing

simulation click rates when we first implemented Boxphish and compare it to

now, we have seen a reduction in sim clicks. We’ve also seen an increase in staff

reporting potential attacks to the IT team. Review collected by and hosted on G2.com.

Nothing! Boxphish is responsive to our day to day needs and is always evolving. Review collected by and hosted on G2.com.

Boxphish has proven to be an excellent partner for delivering security awareness training across our organisation. The content is well-designed, relevant, and easy for employees to engage with. Training modules cover a broad range of topics and are regularly updated to reflect emerging threats, ensuring the material remains current and effective. We particularly appreciate how the training focuses on practical examples and clear learning objectives, making it fit for purpose and suitable for users at all levels.

The customer support has also been consistently responsive and helpful. From initial onboarding to day-to-day queries, the Boxphish team is always quick to assist and proactive in offering guidance, which makes managing the programme much easier. Review collected by and hosted on G2.com.

So far, we haven’t encountered any issues with Boxphish. If anything, it would be helpful to have a few more options for customising the reporting function, but this is a minor point and doesn’t detract from the overall value of the service. Review collected by and hosted on G2.com.

Account managers are very personable and attentive, the system is feature rich with lots of reporting which is helpful when providing reports to Senior Management. Review collected by and hosted on G2.com.

Unable to utilise specific features without going to a new tier with additional features Review collected by and hosted on G2.com.

The dashboards are clear and easy to understand. The platform offers granular permissions, allowing you to share tailored access to specific reports. I have also found their customer service to be excellent. Review collected by and hosted on G2.com.

I have been using the boxphish platform for nearly five years now, and I really appreciate how it has helped reduce cyber risk and enhance staff training. Review collected by and hosted on G2.com.

The automated nature of the the training and phishing simulations has saved us so much time, and as a small team that is a huge benefit to us. We previously used another provider and found their training content to by very dry and also very americanised - Boxphish is so much better. The training is informative and engaging without being overwhelming and we've had a lot less issues getting employees to complete it!

The team at Boxphish are all very friendly and helpful too, and we have a quarterly catch up with our account manager to discuss any issues we may have as well as new and upcoming features.

Overall, very happy with Boxphish and would definitely recommend it to other companies. Review collected by and hosted on G2.com.

The reporting features could benefit from being a bit more flexible so that you can get out the specific data you want, but that is being picky! Review collected by and hosted on G2.com.