--- title: Boxphish Reviews meta\_title: 'Boxphish Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 109 reviews by the users' company size, role or industry to find out how Boxphish works for a business like yours. aggregate\_rating: rating\_value: 4.9 review\_count: 109 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Vulnerability Management url: https://www.g2.com/categories/vulnerability-management --- ### Boxphish Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users highlight the **user-friendly interface** of Boxphish, making navigation and training seamless and enjoyable. [(20 mentions)](https://www.g2.com/products/boxphish/reviews?filters%5Bsentiment_snippet%5D=1826067&qs=pros-and-cons#reviews) Users praise Boxphish for its **excellent customer support** , showcasing helpful onboarding and proactive assistance throughout usage. [(14 mentions)](https://www.g2.com/products/boxphish/reviews?filters%5Bsentiment_snippet%5D=1825561&qs=pros-and-cons#reviews) Users commend the **automation** feature of Boxphish, allowing seamless background operations that enhance focus on other priorities. [(8 mentions)](https://www.g2.com/products/boxphish/reviews?filters%5Bsentiment_snippet%5D=2259150&qs=pros-and-cons#reviews) Users appreciate the **short, engaging training videos** from Boxphish, significantly enhancing cyber security awareness among staff. [(8 mentions)](https://www.g2.com/products/boxphish/reviews?filters%5Bsentiment_snippet%5D=1825674&qs=pros-and-cons#reviews) Users praise the **easy implementation** of Boxphish, highlighting its seamless setup and straightforward customization options. [(7 mentions)](https://www.g2.com/products/boxphish/reviews?filters%5Bsentiment_snippet%5D=1826039&qs=pros-and-cons#reviews) Users often face **inadequate reporting** issues with Boxphish, leading to frustration during critical analysis tasks. [(1 mentions)](https://www.g2.com/products/boxphish/reviews?filters%5Bsentiment_snippet%5D=2110993&qs=pros-and-cons#reviews) Users find the **quizzes too easy** , often achieving high scores without fully engaging with the course material. [(1 mentions)](https://www.g2.com/products/boxphish/reviews?filters%5Bsentiment_snippet%5D=2297794&qs=pros-and-cons#reviews) Users express a desire for fewer **foreign email templates** in Boxphish, seeking a more localized experience in the UK. [(1 mentions)](https://www.g2.com/products/boxphish/reviews?filters%5Bsentiment_snippet%5D=2477453&qs=pros-and-cons#reviews) Users find the **overcomplication** of Boxphish unnecessary, preferring a simpler, more adaptable approach to its capabilities. [(1 mentions)](https://www.g2.com/products/boxphish/reviews?filters%5Bsentiment_snippet%5D=2110978&qs=pros-and-cons#reviews) Users notice an increase in **questioning legitimate emails** , but view this as a positive awareness rather than a con. [(1 mentions)](https://www.g2.com/products/boxphish/reviews?filters%5Bsentiment_snippet%5D=2110999&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of Boxphish ##### 1. Ease of Use Users highlight the **user-friendly interface** of Boxphish, making navigation and training seamless and enjoyable. [ See 20 mentions ](https://www.g2.com/products/boxphish/reviews?filters%5Bsentiment_snippet%5D=1826067&qs=pros-and-cons#reviews) See Related User Reviews JH Justin H. Small-Business (50 or fewer emp.) 5.0/5 "Intuitive and Effective Cybersecurity Training Platform" What do you like about Boxphish? Boxphish is an excellent platform for cybersecurity awareness and phishing simulation training. It’s intuitive, easy to use, and provides a comprehens ST Steve T. Small-Business (50 or fewer emp.) 5.0/5 "Exceptionally Intuitive and Outstanding Support" What do you like about Boxphish? Super easy to use, highly intuitive and the customer support is exceptional. The price is competitive and fair. ##### 2. Customer Support Users praise Boxphish for its **excellent customer support** , showcasing helpful onboarding and proactive assistance throughout usage. [ See 14 mentions ](https://www.g2.com/products/boxphish/reviews?filters%5Bsentiment_snippet%5D=1825561&qs=pros-and-cons#reviews) See Related User Reviews JH Justin H. Small-Business (50 or fewer emp.) 5.0/5 "Intuitive and Effective Cybersecurity Training Platform" What do you like about Boxphish? Boxphish is an excellent platform for cybersecurity awareness and phishing simulation training. It’s intuitive, easy to use, and provides a comprehens ST Steve T. Small-Business (50 or fewer emp.) 5.0/5 "Exceptionally Intuitive and Outstanding Support" What do you like about Boxphish? Super easy to use, highly intuitive and the customer support is exceptional. The price is competitive and fair. ##### 3. Automation Users commend the **automation** feature of Boxphish, allowing seamless background operations that enhance focus on other priorities. [ See 8 mentions ](https://www.g2.com/products/boxphish/reviews?filters%5Bsentiment_snippet%5D=2259150&qs=pros-and-cons#reviews) See Related User Reviews JH Justin H. Small-Business (50 or fewer emp.) 5.0/5 "Intuitive and Effective Cybersecurity Training Platform" What do you like about Boxphish? Boxphish is an excellent platform for cybersecurity awareness and phishing simulation training. It’s intuitive, easy to use, and provides a comprehens ![Anthony R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Anthony R.") AR Anthony R. Small-Business (50 or fewer emp.) 5.0/5 "Exceptional Customer Service and Effective Training Solutions" What do you like about Boxphish? I have been using Boxphish for about a year to enhance our staff's awareness of cyberattacks and phishing through training and simulations. Boxphish h ##### 4. Short Videos Users appreciate the **short, engaging training videos** from Boxphish, significantly enhancing cyber security awareness among staff. [ See 8 mentions ](https://www.g2.com/products/boxphish/reviews?filters%5Bsentiment_snippet%5D=1825674&qs=pros-and-cons#reviews) See Related User Reviews ![Altwood S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Altwood S.") AS Altwood S. Mid-Market (51-1000 emp.) 5.0/5 "Cyber Security Made Easy (and Fun!)" What do you like about Boxphish? From day one, the Boxphish team have been fantastic. They didn’t just hand over a platform, they took the time to understand our staff, setup, and sch MM Matthew M. Small-Business (50 or fewer emp.) 5.0/5 "Great product" What do you like about Boxphish? Short and informative courses are great for keeping staff educated whilst not taking up a great deal of time. The videos are engaging, and I like be ##### 5. Easy Implementation Users praise the **easy implementation** of Boxphish, highlighting its seamless setup and straightforward customization options. [ See 7 mentions ](https://www.g2.com/products/boxphish/reviews?filters%5Bsentiment_snippet%5D=1826039&qs=pros-and-cons#reviews) See Related User Reviews JH Justin H. Small-Business (50 or fewer emp.) 5.0/5 "Intuitive and Effective Cybersecurity Training Platform" What do you like about Boxphish? Boxphish is an excellent platform for cybersecurity awareness and phishing simulation training. It’s intuitive, easy to use, and provides a comprehens TK Timothy K. Mid-Market (51-1000 emp.) 5.0/5 "User-Friendly, Dynamic, and Excellent Support" What do you like about Boxphish? The service is user friendly, dynamic and modern. We can see course metrics in real time and the support is excellent. Implementation was a breeze an ### 5 Cons or Disadvantages of Boxphish ##### 1. Inadequate Reporting Users often face **inadequate reporting** issues with Boxphish, leading to frustration during critical analysis tasks. [ See 1 mentions ](https://www.g2.com/products/boxphish/reviews?filters%5Bsentiment_snippet%5D=2110993&qs=pros-and-cons#reviews) See Related User Reviews CS Callum S. Mid-Market (51-1000 emp.) 5.0/5 "Always prompt and helpful whenever we have issues." What do you dislike about Boxphish? Sometimes we experience issues accessing reporting. ##### 2. Lack of Challenge Users find the **quizzes too easy** , often achieving high scores without fully engaging with the course material. [ See 1 mentions ](https://www.g2.com/products/boxphish/reviews?filters%5Bsentiment_snippet%5D=2297794&qs=pros-and-cons#reviews) See Related User Reviews MM Matthew M. Small-Business (50 or fewer emp.) 5.0/5 "Great product" What do you dislike about Boxphish? I don't dislike anything in particular, if I had to pick one thing it would be that the quizzes at the end of each module are very easy, with the vast ##### 3. Limited Template Options Users express a desire for fewer **foreign email templates** in Boxphish, seeking a more localized experience in the UK. [ See 1 mentions ](https://www.g2.com/products/boxphish/reviews?filters%5Bsentiment_snippet%5D=2477453&qs=pros-and-cons#reviews) See Related User Reviews JH Justin H. Small-Business (50 or fewer emp.) 5.0/5 "Intuitive and Effective Cybersecurity Training Platform" What do you dislike about Boxphish? Would be nice to not have to see foreign email templates when browsing for an ad hoc email simulations when using in UK ##### 4. Overcomplication Users find the **overcomplication** of Boxphish unnecessary, preferring a simpler, more adaptable approach to its capabilities. [ See 1 mentions ](https://www.g2.com/products/boxphish/reviews?filters%5Bsentiment_snippet%5D=2110978&qs=pros-and-cons#reviews) See Related User Reviews AF Alan F. Mid-Market (51-1000 emp.) 4.5/5 "Simple & effective" What do you dislike about Boxphish? Not a lot to dislike. Perhaps a little too simple and "a one size fits all" type product. There is some customisation available. Probably best to keep ##### 5. Phishing Issues Users notice an increase in **questioning legitimate emails** , but view this as a positive awareness rather than a con. [ See 1 mentions ](https://www.g2.com/products/boxphish/reviews?filters%5Bsentiment_snippet%5D=2110999&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 4.5/5 "Low Touch with surprisingly positive feedback from users" What do you dislike about Boxphish? I can't think of anything particularly negative about boxphish from our experience, probably the worst thing is that we have users questioning legit e ## Top-Rated Alternatives [ ![KnowBe4 Security Awareness Training](https://images.g2crowd.com/uploads/product/hd_favicon/ca583a13a4f1ea7f707ab2216bbf7b23/knowbe4-security-awareness-training.svg "KnowBe4 Security Awareness Training") KnowBe4 Security Awareness Training 4.6/5(2,388) ](https://www.g2.com/products/knowbe4-security-awareness-training/reviews) [ ![Hoxhunt](https://images.g2crowd.com/uploads/product/hd_favicon/15cd6a4bb42b630ccb62e430d7bfb809/hoxhunt.svg "Hoxhunt") Hoxhunt 4.8/5(3,737) ](https://www.g2.com/products/hoxhunt/reviews) [ ![MetaCompliance Security Awareness Training](https://images.g2crowd.com/uploads/product/hd_favicon/e8e6632749db86b045cd85063c9714c9/metacompliance-security-awareness-training.svg "MetaCompliance Security Awareness Training") MetaCompliance Security Awareness Training 4.6/5(1,125) ](https://www.g2.com/products/metacompliance-security-awareness-training/reviews) [ View All Alternatives ](https://www.g2.com/products/boxphish/competitors/alternatives) ![Steven M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Steven M.") SM Steven M. Cyber Security Administrator Enterprise (\> 1000 emp.) 7/16/2024 "One of the best Phishing Awareness platforms I've worked with." 5/5 What do you like best about Boxphish? Boxphish have built a multitool product providing both on demand or automated phishing simulations, along side reporting and courses for education / re-education purposes. The simulations sent to users are dynamic and vary in difficulty, yet align with the training that we provide and still allow users to identify phishing emails without the tangible risk of compromising security, instead they are met with a hygeinic landing page showing tips on how to improve their approach to identification. We really like and appreciate the simple interface of the tooling and use it almost daily to understand our risky users The tool itself isn't just where we derive value, it comes from the team. We have regular meetings with the team at boxphish to discuss our requirements and time and time again, boxphish work with us and go above and beyond from what you'd expect from a security partner. We really would be at a loss without the service we receive. (Thanks and Nick and Isabel). Review collected by and hosted on G2.com. What do you dislike about Boxphish? None as far as I'm aware. Boxphish frequently go above and beyond for us. Review collected by and hosted on G2.com. What problems is Boxphish solving and how is that benefiting you? - User awareness - Regular reporting - Engaging training - Productive user engagement All of the above contribute towards an empowered user base, able to understand the risks associated with phishing and can they can contribute. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic CH Corey H. Mid-Market (51-1000 emp.) 3/21/2024 "A great bit of kit from a great team" 5/5 What do you like best about Boxphish? BoxPhish has completly changed we manage our users, their dashboard UI is super easy to navigate the design is brilliant and functions are only a click away. BoxPhish has opened our eyes as a business to the risks that can come from phishing emails and the tactic that scammers use during this, we have only been with the, for a short time and in that time we have been vastly impressed with the customer support team, they reach out frequently to ensure everything is running smooth which we greatly appreciate. The integration aspect of it was easy manage from both the Microsoft Admin Centre and our On-Prem servers, simply making a new group and adding to all users to that then pulled through to the BoxPhish portal. The service for us is currently setup so that users receive training courses 1 month and a phishing simulation the next. As a whole we cannot fault boxphish in anyway their support has been amazing throughout the entire setup and we look forward to any future updates they have in store. Review collected by and hosted on G2.com. What do you dislike about Boxphish? So far the service from BoxPhish has been exemplary, we have no negative feedback to provide. Review collected by and hosted on G2.com. What problems is Boxphish solving and how is that benefiting you? It is helping us as a compny identify weaker areas and improve on these, its not about showing whos wrong or right its helps us to help users grow their knowledge and know what to look for when using the intenet and receiving emails. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Pieter v.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Pieter v.") PV Pieter v. Deputy Director of IT Enterprise (\> 1000 emp.) 2/2/2024 "Would I recommend it? Absolutely!" 5/5 What do you like best about Boxphish? BoxPhish is a powerful tool for all businesses to boost employee cybersecurity awareness. It's engaging, easy to use, and packed with features, making it a worthwhile investment for anyone hoping to improve the cyber security posture. While there are other options available, BoxPhish's user-friendly interface, robust features, and excellent support really set it apart. It seamlesly intregrates with our systems making implementation quick and easy. Would I recommend it? Absolutely! It's a surefire way to raise your cybersecurity posture, and helps you sleep a little more soundly. Review collected by and hosted on G2.com. What do you dislike about Boxphish? No realy sure what to say here. The colour. Review collected by and hosted on G2.com. What problems is Boxphish solving and how is that benefiting you? BoxPhish helps us train our employees to identify and avoid phishing attacks. It is automated requiring very little input and deliveres updated and engaing training via phishing simulations and manageble trainng modules. It ticks the compliance boxes and takes care of an crutial and important task. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic DB Daniel B. Small-Business (50 or fewer emp.) 3/22/2024 "Highly Recommended" 5/5 What do you like best about Boxphish? Staff love this training. A great advantage is the monthly courses - rather than one long course that all forget the content, staff actually look forward to the videos & what they will learn. The video courses are short, snappy & relevant to them at work & personally. The dashboard allows monitoring of those that need some help without putting staff on the spot. The software was easy to set-up and the onboarding process was simple. Yaz was very helpful at the start and also with the checking-in to ensure that all is running smoothly. As a result, staff can clearly see the risks & are more aware now. Boxphish is a great way to raise cybersecurity & train everyone. Review collected by and hosted on G2.com. What do you dislike about Boxphish? No issues - the software is clear, simple & does exactly what it sets out to do! Review collected by and hosted on G2.com. What problems is Boxphish solving and how is that benefiting you? The benefit is that staff are speaking up more about cyberthreats they hear about or have received personally. The sharing of these threats makes staff even more aware. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic CC Charlotte C. Small-Business (50 or fewer emp.) 2/14/2024 "Great customer service, very easy to use" 4/5 What do you like best about Boxphish? Boxphish is very easy to use, implement and tailor to the needs of your organisation. The onboarding processes was very simple. You can easily and quickly navigate the dashboard to schedule simulations for your team as well as training sessions. The reporting dashboard helps you to track who has completed training and who is responding to simulations, allowing you to target training to different staff or teams in your organisation. Customer support has been really responsive and helpful. Review collected by and hosted on G2.com. What do you dislike about Boxphish? Some of the training courses are a little simplistic, quizzes could be made trickier to ensure information in training videos is taken in. Review collected by and hosted on G2.com. What problems is Boxphish solving and how is that benefiting you? Boxphish is helping us to train our staff in cyber security. As a charity one of the biggest threats posed to our organisation is a cyber attack and human error is a weakness that we needed to address through easily accessible regular training. The simulations help us to understand if the training is effective and where we need to target further training courses. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Abubakr H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Abubakr H.") AH Abubakr H. Mid-Market (51-1000 emp.) 11/23/2023 "Boxphish is the best cyber security awareness solution you can have!" 5/5 What do you like best about Boxphish? Boxphish is easy to use and set up, This was due to amazing support from our customer success lead and support team who listened and provided quick solutions in a timely manner. Also have been well impressed with the quality of material Boxphish provides such as infographics and their course material. Lastly their simulations have been accurate and appear to be very convincing! The simulations also do a good job of edcuating the end user should they fall victim to their simulated phishing link. Review collected by and hosted on G2.com. What do you dislike about Boxphish? There is nothing we dislike about Boxphish Security Awareness and Phishing Simulation. It does exactly what we needed and more for our users. Review collected by and hosted on G2.com. What problems is Boxphish solving and how is that benefiting you? Boxphish Security Awareness and Phishing Simulation solves many problems, the biggest was educating our end users about the risks of phishing. The courses Boxphish provides are done in bitesized segments. These segments are short and snappy and take no time to complete which is ideal for our end users so they do not glaze over important information. The courses are followed by a short quiz to re-affirm the end users new found knowledge on the security related topic. Overall user engagement and participation has increased, as a result this strenghens our security posture! Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Mr J Q.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mr J Q.") MQ Mr J Q. Mid-Market (51-1000 emp.) 10/18/2023 "Does exactly what it says on the tin!" 4.5/5 What do you like best about Boxphish? From an IT administration point of view, BoxPhish is incredibly easy and simple to implement and maintain. The admin interface is clean and simple, and it is very straightforward to onboard users via a variety of automatic synchronisations/integrations (i.e. Azure AD groups, etc). The end user perspective is equally simple and yet very effective - our users are given a BoxPhish course every 3 months and these are short and concise refreshers that do just the right amount to keep people aware and on their toes, security wise. Review collected by and hosted on G2.com. What do you dislike about Boxphish? There isn't really anything to dislike at all! You could argue that there are one or two features missing that the the more expensive platforms have, however my view is that these are not needed and would detract from BoxPhish's main selling point, which is its simplicity. Review collected by and hosted on G2.com. What problems is Boxphish solving and how is that benefiting you? We use Boxphish to keep our users aware and educated with regards to email threats and, thanks to the training courses, other broader security topics. Through the handy reporting tools we can easily identify which users require some further in-depth training and reminders. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Dan M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Dan M.") DM Dan M. Head of IT Mid-Market (51-1000 emp.) 10/24/2023 "Piece of Cake" 5/5 What do you like best about Boxphish? Let's be honest cyber training can be dull. Boxphish training isn't though - it has short and snappy cartoon style videos lasting around 5 minutes which keep the viewer engaged. You can choose which order to send the videos out and we have started with the basics and are getting more advanced every couple of weeks. There are a wide variety of phishing simulations - who can resist a free Starbucks or Greggs? The goal of course is to get people thinking before they click and now when a random offer appears in someones inbox they do think before clicking! Review collected by and hosted on G2.com. What do you dislike about Boxphish? Nothing - the onboarding was good, the training probably wasn't necessary as it's so simple to use and everything just works and the follow up meeting after a couple of weeks was helpful. Review collected by and hosted on G2.com. What problems is Boxphish solving and how is that benefiting you? Educating our people to think before they click. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Abby M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Abby M.") AM Abby M. Small-Business (50 or fewer emp.) 2/28/2024 "⭐ \*\*Exceptional Security Awareness Training Experience!\*\*" 5/5 What do you like best about Boxphish? Our Boxphish security awareness training is outstanding! With easy-to-manage, bite-sized information, it practically runs itself. The healthy competition among staff keeps us engaged, as we are boasting about having never been caught by simulations. Witnessing our colleagues confidently vet emails and links together proves its effectiveness in practice. Review collected by and hosted on G2.com. What do you dislike about Boxphish? I have not found any downsides yet though I will keep looking. Review collected by and hosted on G2.com. What problems is Boxphish solving and how is that benefiting you? Boxphish Security Awareness training helps us keep our staff compliant and meets our training needs in this area. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Tim F.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Tim F.") TF Tim F. Director of IT Services Mid-Market (51-1000 emp.) 9/29/2023 "Excellent Training and Crafty Simulations!" 5/5 What do you like best about Boxphish? Boxphish delivers some excellent and very digestable training exercises which our end-users receive monthly, this keeps cyber security and awareness in the forefront of people's minds and ultimately a well trained and well informed user body is paramount when securing your network. From the point of view of simulations, these are brilliant and rather cunning. As a customer of Boxphish for the past couple of years it has been interesting to see the trends with regard to end-users falling for simulations then and now. The simulations are extremely realistic and some end-users still fall victim, but the follow-up training and feedback our IT staff can give helps end-users when it comes to looking for suspicious email content. From an admin point of view, the reporting is very good with easy to understand diagrams and data which highlight the users who are most often victim to simulations, this enables the IT team to focus on those users and help improve their understanding of threats. The roll out of the platform was very simple and the support we get when needed has been second to none and I have regular meetings with my account manager to discuss the platform and how it is working for us. Review collected by and hosted on G2.com. What do you dislike about Boxphish? In all honesty, I can't think of any negatives to this platform. Review collected by and hosted on G2.com. What problems is Boxphish solving and how is that benefiting you? Our primary use of Boxphish is to inform and educate end-users with regard to the threats posed online and via email. Since implementing the solution we have been able to highlight users that need further help adn support in identifying threats and have been able to update our business policies to ensure all Boxphish training is compulsory for end-users. Review collected by and hosted on G2.com. 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