--- title: Boxphish Reviews meta\_title: 'Boxphish Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 109 reviews by the users' company size, role or industry to find out how Boxphish works for a business like yours. aggregate\_rating: rating\_value: 4.9 review\_count: 109 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Vulnerability Management url: https://www.g2.com/categories/vulnerability-management ---

### Boxphish Pros and Cons: Top 5 Advantages and Disadvantages

#### Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users highlight the **user-friendly interface** of Boxphish, making navigation and training seamless and enjoyable. [(20 mentions)](https://www.g2.com/products/boxphish/reviews?filters%5Bsentiment_snippet%5D=1826067&qs=pros-and-cons#reviews)

Users praise Boxphish for its **excellent customer support** , showcasing helpful onboarding and proactive assistance throughout usage. [(14 mentions)](https://www.g2.com/products/boxphish/reviews?filters%5Bsentiment_snippet%5D=1825561&qs=pros-and-cons#reviews)

Users commend the **automation** feature of Boxphish, allowing seamless background operations that enhance focus on other priorities. [(8 mentions)](https://www.g2.com/products/boxphish/reviews?filters%5Bsentiment_snippet%5D=2259150&qs=pros-and-cons#reviews)

Users appreciate the **short, engaging training videos** from Boxphish, significantly enhancing cyber security awareness among staff. [(8 mentions)](https://www.g2.com/products/boxphish/reviews?filters%5Bsentiment_snippet%5D=1825674&qs=pros-and-cons#reviews)

Users praise the **easy implementation** of Boxphish, highlighting its seamless setup and straightforward customization options. [(7 mentions)](https://www.g2.com/products/boxphish/reviews?filters%5Bsentiment_snippet%5D=1826039&qs=pros-and-cons#reviews)

Users often face **inadequate reporting** issues with Boxphish, leading to frustration during critical analysis tasks. [(1 mentions)](https://www.g2.com/products/boxphish/reviews?filters%5Bsentiment_snippet%5D=2110993&qs=pros-and-cons#reviews)

Users find the **quizzes too easy** , often achieving high scores without fully engaging with the course material. [(1 mentions)](https://www.g2.com/products/boxphish/reviews?filters%5Bsentiment_snippet%5D=2297794&qs=pros-and-cons#reviews)

Users express a desire for fewer **foreign email templates** in Boxphish, seeking a more localized experience in the UK. [(1 mentions)](https://www.g2.com/products/boxphish/reviews?filters%5Bsentiment_snippet%5D=2477453&qs=pros-and-cons#reviews)

Users find the **overcomplication** of Boxphish unnecessary, preferring a simpler, more adaptable approach to its capabilities. [(1 mentions)](https://www.g2.com/products/boxphish/reviews?filters%5Bsentiment_snippet%5D=2110978&qs=pros-and-cons#reviews)

Users notice an increase in **questioning legitimate emails** , but view this as a positive awareness rather than a con. [(1 mentions)](https://www.g2.com/products/boxphish/reviews?filters%5Bsentiment_snippet%5D=2110999&qs=pros-and-cons#reviews)

### 5 Pros or Advantages of Boxphish

##### 1. Ease of Use

Users highlight the **user-friendly interface** of Boxphish, making navigation and training seamless and enjoyable.
[
See 20 mentions
](https://www.g2.com/products/boxphish/reviews?filters%5Bsentiment_snippet%5D=1826067&qs=pros-and-cons#reviews)

See Related User Reviews

JH

Justin H.

Small-Business (50 or fewer emp.)

5.0/5

"Intuitive and Effective Cybersecurity Training Platform"

What do you like about Boxphish?

Boxphish is an excellent platform for cybersecurity awareness and phishing simulation training. It’s intuitive, easy to use, and provides a comprehens

ST

Steve T.

Small-Business (50 or fewer emp.)

5.0/5

"Exceptionally Intuitive and Outstanding Support"

What do you like about Boxphish?

Super easy to use, highly intuitive and the customer support is exceptional. The price is competitive and fair.

##### 2. Customer Support

Users praise Boxphish for its **excellent customer support** , showcasing helpful onboarding and proactive assistance throughout usage.
[
See 14 mentions
](https://www.g2.com/products/boxphish/reviews?filters%5Bsentiment_snippet%5D=1825561&qs=pros-and-cons#reviews)

See Related User Reviews

JH

Justin H.

Small-Business (50 or fewer emp.)

5.0/5

"Intuitive and Effective Cybersecurity Training Platform"

What do you like about Boxphish?

Boxphish is an excellent platform for cybersecurity awareness and phishing simulation training. It’s intuitive, easy to use, and provides a comprehens

ST

Steve T.

Small-Business (50 or fewer emp.)

5.0/5

"Exceptionally Intuitive and Outstanding Support"

What do you like about Boxphish?

Super easy to use, highly intuitive and the customer support is exceptional. The price is competitive and fair.

##### 3. Automation

Users commend the **automation** feature of Boxphish, allowing seamless background operations that enhance focus on other priorities.
[
See 8 mentions
](https://www.g2.com/products/boxphish/reviews?filters%5Bsentiment_snippet%5D=2259150&qs=pros-and-cons#reviews)

See Related User Reviews

JH

Justin H.

Small-Business (50 or fewer emp.)

5.0/5

"Intuitive and Effective Cybersecurity Training Platform"

What do you like about Boxphish?

Boxphish is an excellent platform for cybersecurity awareness and phishing simulation training. It’s intuitive, easy to use, and provides a comprehens

 ![Anthony R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Anthony R.")
AR

Anthony R.

Small-Business (50 or fewer emp.)

5.0/5

"Exceptional Customer Service and Effective Training Solutions"

What do you like about Boxphish?

I have been using Boxphish for about a year to enhance our staff's awareness of cyberattacks and phishing through training and simulations. Boxphish h

##### 4. Short Videos

Users appreciate the **short, engaging training videos** from Boxphish, significantly enhancing cyber security awareness among staff.
[
See 8 mentions
](https://www.g2.com/products/boxphish/reviews?filters%5Bsentiment_snippet%5D=1825674&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Altwood S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Altwood S.")
AS

Altwood S.

Mid-Market (51-1000 emp.)

5.0/5

"Cyber Security Made Easy (and Fun!)"

What do you like about Boxphish?

From day one, the Boxphish team have been fantastic. They didn’t just hand over a platform, they took the time to understand our staff, setup, and sch

MM

Matthew M.

Small-Business (50 or fewer emp.)

5.0/5

"Great product"

What do you like about Boxphish?

Short and informative courses are great for keeping staff educated whilst not taking up a great deal of time. The videos are engaging, and I like be

##### 5. Easy Implementation

Users praise the **easy implementation** of Boxphish, highlighting its seamless setup and straightforward customization options.
[
See 7 mentions
](https://www.g2.com/products/boxphish/reviews?filters%5Bsentiment_snippet%5D=1826039&qs=pros-and-cons#reviews)

See Related User Reviews

JH

Justin H.

Small-Business (50 or fewer emp.)

5.0/5

"Intuitive and Effective Cybersecurity Training Platform"

What do you like about Boxphish?

Boxphish is an excellent platform for cybersecurity awareness and phishing simulation training. It’s intuitive, easy to use, and provides a comprehens

TK

Timothy K.

Mid-Market (51-1000 emp.)

5.0/5

"User-Friendly, Dynamic, and Excellent Support"

What do you like about Boxphish?

The service is user friendly, dynamic and modern. We can see course metrics in real time and the support is excellent. Implementation was a breeze an

### 5 Cons or Disadvantages of Boxphish

##### 1. Inadequate Reporting

Users often face **inadequate reporting** issues with Boxphish, leading to frustration during critical analysis tasks.
[
See 1 mentions
](https://www.g2.com/products/boxphish/reviews?filters%5Bsentiment_snippet%5D=2110993&qs=pros-and-cons#reviews)

See Related User Reviews

CS

Callum S.

Mid-Market (51-1000 emp.)

5.0/5

"Always prompt and helpful whenever we have issues."

What do you dislike about Boxphish?

Sometimes we experience issues accessing reporting.

##### 2. Lack of Challenge

Users find the **quizzes too easy** , often achieving high scores without fully engaging with the course material.
[
See 1 mentions
](https://www.g2.com/products/boxphish/reviews?filters%5Bsentiment_snippet%5D=2297794&qs=pros-and-cons#reviews)

See Related User Reviews

MM

Matthew M.

Small-Business (50 or fewer emp.)

5.0/5

"Great product"

What do you dislike about Boxphish?

I don't dislike anything in particular, if I had to pick one thing it would be that the quizzes at the end of each module are very easy, with the vast

##### 3. Limited Template Options

Users express a desire for fewer **foreign email templates** in Boxphish, seeking a more localized experience in the UK.
[
See 1 mentions
](https://www.g2.com/products/boxphish/reviews?filters%5Bsentiment_snippet%5D=2477453&qs=pros-and-cons#reviews)

See Related User Reviews

JH

Justin H.

Small-Business (50 or fewer emp.)

5.0/5

"Intuitive and Effective Cybersecurity Training Platform"

What do you dislike about Boxphish?

Would be nice to not have to see foreign email templates when browsing for an ad hoc email simulations when using in UK

##### 4. Overcomplication

Users find the **overcomplication** of Boxphish unnecessary, preferring a simpler, more adaptable approach to its capabilities.
[
See 1 mentions
](https://www.g2.com/products/boxphish/reviews?filters%5Bsentiment_snippet%5D=2110978&qs=pros-and-cons#reviews)

See Related User Reviews

AF

Alan F.

Mid-Market (51-1000 emp.)

4.5/5

"Simple & effective"

What do you dislike about Boxphish?

Not a lot to dislike. Perhaps a little too simple and "a one size fits all" type product. There is some customisation available. Probably best to keep

##### 5. Phishing Issues

Users notice an increase in **questioning legitimate emails** , but view this as a positive awareness rather than a con.
[
See 1 mentions
](https://www.g2.com/products/boxphish/reviews?filters%5Bsentiment_snippet%5D=2110999&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
A

Verified User

Mid-Market (51-1000 emp.)

4.5/5

"Low Touch with surprisingly positive feedback from users"

What do you dislike about Boxphish?

I can't think of anything particularly negative about boxphish from our experience, probably the worst thing is that we have users questioning legit e

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 ![Verified User in Logistics and Supply Chain](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Logistics and Supply Chain")
AL

Verified User in Logistics and Supply Chain

Mid-Market (51-1000 emp.)

8/5/2025

"The short, informative courses are perfect for our company."

5/5

What do you like best about Boxphish?

Boxphish provides a quick and easy solution which is low maintenance and does not necessitate a great deal of time to maintain. The short, informative courses are perfect for our workforce who can access them anytime. This allows us to provide training without taking colleagues away from their day to day duties. The reporting allows us to easily see which users may require additional support to avoid a cybersecurity issue. Review collected by and hosted on G2.com.

What do you dislike about Boxphish?

We've had Boxphish for over a year and apart from a few issues with the reporting at the beginning which were resolved, we do not dislike anything about it.

It's perfect for our company. Review collected by and hosted on G2.com.

What problems is Boxphish solving and how is that benefiting you?

Boxphish's courses are helping to upskill our employees in cyber security in way that promotes learning and retention of information. The company is better protected against a cyber attack becuse of Boxphish. Review collected by and hosted on G2.com.

Show More

Current UserValidated ReviewerSource: Organic

AF

Alan F.

IT Development Manager

Mid-Market (51-1000 emp.)

5/13/2025

"Simple & effective"

4.5/5

What do you like best about Boxphish?

Easy to implement. Easy to use, simple interface. Top notch support (phone, email & documentation) Review collected by and hosted on G2.com.

What do you dislike about Boxphish?

Not a lot to dislike. Perhaps a little too simple and "a one size fits all" type product. There is some customisation available. Probably best to keep it simple and adapt your working practices around its capabilities. Review collected by and hosted on G2.com.

What problems is Boxphish solving and how is that benefiting you?

Staff awareness and training. More confident in staff actions, but it is not foolproof (no fault of the product).

Constant battle to get all staff on board with the concept. There can be a dismissive nature or arrogance from some members, but I am sure you will get this with any work force. Getting senior management to "buy in" was our first major win. From there I have the support to manage the content and show the improvements we are making. Review collected by and hosted on G2.com.

Show More

Current UserValidated ReviewerSource: Organic

 ![Verified User in Higher Education](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Higher Education")
AH

Verified User in Higher Education

Mid-Market (51-1000 emp.)

6/16/2025

"Phishing Simulation/Training wrapped in a bow!"

5/5

What do you like best about Boxphish?

Boxphish is simple to setup, quick snappy and once you have it all setup and scheduled you can sit back and relax which for a lot of organisations is PERFECT. Since we have been using it we have been able to tackle the problem areas and ensure that people stay vigiliant to potential scams.

I would recommend this software to anyone who needs a solution that is easy to rollout and then gives people the ability to generate feedback adhoc!

The customer support at box phish has been great everytime I have had an issue at any point and the initial integration when putting it into our system was easy as pie Review collected by and hosted on G2.com.

What do you dislike about Boxphish?

At the start the reporting and navigation was a little clunky but this feedback was taken onboard and in our time using boxphish the portal has already been updated with new features like scheduled reporting now baked in Review collected by and hosted on G2.com.

What problems is Boxphish solving and how is that benefiting you?

Finding the weak spots and highlighting it to those users Review collected by and hosted on G2.com.

Show More

Current UserValidated ReviewerSource: Organic

 ![Verified User in Higher Education](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Higher Education")
AH

Verified User in Higher Education

Mid-Market (51-1000 emp.)

9/1/2025

"Powerful learning outcomes"

5/5

What do you like best about Boxphish?

Boxphish delivers a powerful blend of simplicity, speed, and effectiveness in cybersecurity awareness training. With a quick setup process and an intuitive platform that’s easy to manage, it empowers organisations to build a culture of vigilance without overwhelming their teams. The realistic phishing simulations and bite-sized training modules make learning engaging and impactful, while detailed analytics help pinpoint risk and track progress. Boxphish doesn’t just tick the compliance box—it transforms user behaviour and strengthens your human firewall. Review collected by and hosted on G2.com.

What do you dislike about Boxphish?

Boxpish exceeded expectations, streamlining our awareness training. Review collected by and hosted on G2.com.

What problems is Boxphish solving and how is that benefiting you?

Boxphish addresses the growing need for effective cybersecurity awareness by delivering automated, engaging training that empowers employees to recognize and respond to threats like phishing. It simplifies the rollout of security education, reduces administrative burden, and provides actionable insights through detailed analytics. With seamless integration and compliance support, Boxphish helps organizations build a resilient human firewall—turning everyday users into the first line of cyber defense. Review collected by and hosted on G2.com.

Show More

Validated ReviewerSource: Organic

 ![Verified User in Primary/Secondary Education](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Primary/Secondary Education")
AP

Verified User in Primary/Secondary Education

Mid-Market (51-1000 emp.)

6/11/2025

"Big improvement in staff cyber security knowledge"

5/5

What do you like best about Boxphish?

Easy to set up and new staff are automatically enrolled. Staff like the bitesize training and leadership enjoy seeing the results of the simulations. With every simulation staff have been better at spotting the signs of a phishing emails. The support from boxphish has been brilliant and new features are shown and explained. Reporting is useful and easy to use. Learning plans have been set up for staff that run for the year so we don't need to worry about constantly assigning staff training. New staff are enrolled on the plan without us doing anything so they don't miss out on any previous training. We have seen a massive improvement in staff knowledge of cyber security. Review collected by and hosted on G2.com.

What do you dislike about Boxphish?

We don't have any issues with the software Review collected by and hosted on G2.com.

What problems is Boxphish solving and how is that benefiting you?

It is providing bitesize training to staff on cyber security and running simulations to ensure we are able to spot phishing emails. Staff are set up on a learning pathway that runs through out the year. Review collected by and hosted on G2.com.

Show More

Current UserValidated ReviewerSource: Organic

 ![Andrew C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Andrew C.")
AC

Andrew C.

Head of IT

Mid-Market (51-1000 emp.)

7/3/2025

"Low effort, high impact security training"

5/5

What do you like best about Boxphish?

It runs itself but gives you control when you need it. Content is short and actually decent. Staff like the layout and say it’s easy to follow. Reporting’s solid and doesn’t take ages to get what you need. Great value too. Review collected by and hosted on G2.com.

What do you dislike about Boxphish?

Have requested the addition of my system wide fonts and has been put forward for consideration but honestly not a critism really. Review collected by and hosted on G2.com.

What problems is Boxphish solving and how is that benefiting you?

Keeps security awareness ticking along without draining time from IT. Staff get regular, high quality training and we can track who’s done what. It helps us tick compliance boxes and spot gaps before they become problems. Review collected by and hosted on G2.com.

Show More

Current UserValidated ReviewerSource: Organic

 ![Verified User in Research](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Research")
AR

Verified User in Research

Mid-Market (51-1000 emp.)

7/29/2025

"Consistently Effective & Easy to Use"

5/5

What do you like best about Boxphish?

As long-term customers, what we appreciate most is the platform's consistent reliability and effectiveness. The simplicity is outstanding—from the initial setup to deploying ongoing phishing simulations, the entire process remains seamless. Our employees find the training clear and concise, meaning it doesn't disrupt their workflow, and engagement has stayed high over time. It’s a brilliant tool for building and maintaining a strong security culture without a steep learning curve. Review collected by and hosted on G2.com.

What do you dislike about Boxphish?

There are no real downsides. The platform has delivered exactly what it promises in a straightforward and effective manner throughout our time with them. Review collected by and hosted on G2.com.

What problems is Boxphish solving and how is that benefiting you?

Essentially, Boxphish is solving the problem of human error in cybersecurity in a way that is effective, engaging for users, and easy for you to manage and justify. Review collected by and hosted on G2.com.

Show More

Current UserValidated ReviewerSource: Organic

 ![Verified User in Primary/Secondary Education](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Primary/Secondary Education")
AP

Verified User in Primary/Secondary Education

Mid-Market (51-1000 emp.)

5/15/2025

"Low Touch with surprisingly positive feedback from users"

4.5/5

What do you like best about Boxphish?

The short and to the point user training videos have been particularly well received. As a busy IT guy in a busy situation with hundreds of staff, to actually have staff tell me they thought the training was good, unprovoked, is unheard of and I was not expecting it at all. Obviously, having the ability to demonstrate that you are taking the threat of Phishing seriously and to be able to demonstrate improvement in your users over time is the main win here, but the training is the icing on the cake and once set up, the input from us in keeping the system going is next to nothing. I have had no problem getting resolutions to any issues that I have had in a timely manner and it has worked well in our mixed suite of systems and users. Review collected by and hosted on G2.com.

What do you dislike about Boxphish?

I can't think of anything particularly negative about boxphish from our experience, probably the worst thing is that we have users questioning legit emails more, but really, that's not a problem, that's the system getting them to think about things before the click them which is the whole point. Review collected by and hosted on G2.com.

What problems is Boxphish solving and how is that benefiting you?

I have a large and busy staff, they can take the effectiveness of our MTA at rooting out phishing emails a little bit too for granted so having regular tests and training should hopefully raise the bar on their ability to weed out malicious communications before it becomes an issue for us. Review collected by and hosted on G2.com.

Show More

Current UserValidated ReviewerSource: Organic

KG

Kate G.

Finance and Payroll Partner

Small-Business (50 or fewer emp.)

5/30/2025

"Highly Recommend!"

5/5

What do you like best about Boxphish?

Boxphish is a very simple and effective system to use. The courses are bitesize which is perfect for the busy environment that we work in. It's easy to access and the courses are nice and easy to follow, with a short course at the end. The admin portal is again simple to use so I can see the results of everything quickly and clearly. My team has already learnt from the 'scam emails' as anyone who clicked on it, hasn't clicked on it again, so it's definitely working. Customer service respond quickly and Yaz has been very helpful and kept up communication since going live. Review collected by and hosted on G2.com.

What do you dislike about Boxphish?

Nothing, would highly recommend Boxphish. Review collected by and hosted on G2.com.

What problems is Boxphish solving and how is that benefiting you?

We use Boxphish to make sure all of our users are educated about cyber security and email threats. It help staff think before they click, on what could be potentially harmful. Review collected by and hosted on G2.com.

Show More

Validated ReviewerSource: Organic

PR

Pip R.

IT Manager

Mid-Market (51-1000 emp.)

5/19/2025

"Great software, excellent staff, very happy with our investment."

5/5

What do you like best about Boxphish?

The ease of use of administration and distribution of modules globally or to individuals or groups. It was really easy to implement, customer support is brilliant (Yaz).

I send out a new module monthly to all employees and new employees get all modules currently sent out to do, and it is literally a few clicks to do.

The content is engaging and 5 minutes or so of anyone's time once a month is nothing at all.

My end users like the content due to it's style, we're multinational and the language used is really easy for all our staff to understand.

Very highly recommended Review collected by and hosted on G2.com.

What do you dislike about Boxphish?

The fact that it has to be used at all because of the bad people out there in the real world. Review collected by and hosted on G2.com.

What problems is Boxphish solving and how is that benefiting you?

Staff education and to help [prevent users clicking on links in emails and to easily identify cyber threats. Review collected by and hosted on G2.com.

Show More

Validated ReviewerSource: Organic

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