--- title: Boxphish Reviews meta\_title: 'Boxphish Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 109 reviews by the users' company size, role or industry to find out how Boxphish works for a business like yours. aggregate\_rating: rating\_value: 4.9 review\_count: 109 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Vulnerability Management url: https://www.g2.com/categories/vulnerability-management --- ### Boxphish Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users highlight the **user-friendly interface** of Boxphish, making navigation and training seamless and enjoyable. [(20 mentions)](https://www.g2.com/products/boxphish/reviews?filters%5Bsentiment_snippet%5D=1826067&qs=pros-and-cons#reviews) Users praise Boxphish for its **excellent customer support** , showcasing helpful onboarding and proactive assistance throughout usage. [(14 mentions)](https://www.g2.com/products/boxphish/reviews?filters%5Bsentiment_snippet%5D=1825561&qs=pros-and-cons#reviews) Users commend the **automation** feature of Boxphish, allowing seamless background operations that enhance focus on other priorities. [(8 mentions)](https://www.g2.com/products/boxphish/reviews?filters%5Bsentiment_snippet%5D=2259150&qs=pros-and-cons#reviews) Users appreciate the **short, engaging training videos** from Boxphish, significantly enhancing cyber security awareness among staff. [(8 mentions)](https://www.g2.com/products/boxphish/reviews?filters%5Bsentiment_snippet%5D=1825674&qs=pros-and-cons#reviews) Users praise the **easy implementation** of Boxphish, highlighting its seamless setup and straightforward customization options. [(7 mentions)](https://www.g2.com/products/boxphish/reviews?filters%5Bsentiment_snippet%5D=1826039&qs=pros-and-cons#reviews) Users often face **inadequate reporting** issues with Boxphish, leading to frustration during critical analysis tasks. [(1 mentions)](https://www.g2.com/products/boxphish/reviews?filters%5Bsentiment_snippet%5D=2110993&qs=pros-and-cons#reviews) Users find the **quizzes too easy** , often achieving high scores without fully engaging with the course material. [(1 mentions)](https://www.g2.com/products/boxphish/reviews?filters%5Bsentiment_snippet%5D=2297794&qs=pros-and-cons#reviews) Users express a desire for fewer **foreign email templates** in Boxphish, seeking a more localized experience in the UK. [(1 mentions)](https://www.g2.com/products/boxphish/reviews?filters%5Bsentiment_snippet%5D=2477453&qs=pros-and-cons#reviews) Users find the **overcomplication** of Boxphish unnecessary, preferring a simpler, more adaptable approach to its capabilities. [(1 mentions)](https://www.g2.com/products/boxphish/reviews?filters%5Bsentiment_snippet%5D=2110978&qs=pros-and-cons#reviews) Users notice an increase in **questioning legitimate emails** , but view this as a positive awareness rather than a con. [(1 mentions)](https://www.g2.com/products/boxphish/reviews?filters%5Bsentiment_snippet%5D=2110999&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of Boxphish ##### 1. Ease of Use Users highlight the **user-friendly interface** of Boxphish, making navigation and training seamless and enjoyable. [ See 20 mentions ](https://www.g2.com/products/boxphish/reviews?filters%5Bsentiment_snippet%5D=1826067&qs=pros-and-cons#reviews) See Related User Reviews JH Justin H. Small-Business (50 or fewer emp.) 5.0/5 "Intuitive and Effective Cybersecurity Training Platform" What do you like about Boxphish? Boxphish is an excellent platform for cybersecurity awareness and phishing simulation training. It’s intuitive, easy to use, and provides a comprehens ST Steve T. Small-Business (50 or fewer emp.) 5.0/5 "Exceptionally Intuitive and Outstanding Support" What do you like about Boxphish? Super easy to use, highly intuitive and the customer support is exceptional. The price is competitive and fair. ##### 2. Customer Support Users praise Boxphish for its **excellent customer support** , showcasing helpful onboarding and proactive assistance throughout usage. [ See 14 mentions ](https://www.g2.com/products/boxphish/reviews?filters%5Bsentiment_snippet%5D=1825561&qs=pros-and-cons#reviews) See Related User Reviews JH Justin H. Small-Business (50 or fewer emp.) 5.0/5 "Intuitive and Effective Cybersecurity Training Platform" What do you like about Boxphish? Boxphish is an excellent platform for cybersecurity awareness and phishing simulation training. It’s intuitive, easy to use, and provides a comprehens ST Steve T. Small-Business (50 or fewer emp.) 5.0/5 "Exceptionally Intuitive and Outstanding Support" What do you like about Boxphish? Super easy to use, highly intuitive and the customer support is exceptional. The price is competitive and fair. ##### 3. Automation Users commend the **automation** feature of Boxphish, allowing seamless background operations that enhance focus on other priorities. [ See 8 mentions ](https://www.g2.com/products/boxphish/reviews?filters%5Bsentiment_snippet%5D=2259150&qs=pros-and-cons#reviews) See Related User Reviews JH Justin H. Small-Business (50 or fewer emp.) 5.0/5 "Intuitive and Effective Cybersecurity Training Platform" What do you like about Boxphish? Boxphish is an excellent platform for cybersecurity awareness and phishing simulation training. It’s intuitive, easy to use, and provides a comprehens ![Anthony R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Anthony R.") AR Anthony R. Small-Business (50 or fewer emp.) 5.0/5 "Exceptional Customer Service and Effective Training Solutions" What do you like about Boxphish? I have been using Boxphish for about a year to enhance our staff's awareness of cyberattacks and phishing through training and simulations. Boxphish h ##### 4. Short Videos Users appreciate the **short, engaging training videos** from Boxphish, significantly enhancing cyber security awareness among staff. [ See 8 mentions ](https://www.g2.com/products/boxphish/reviews?filters%5Bsentiment_snippet%5D=1825674&qs=pros-and-cons#reviews) See Related User Reviews ![Altwood S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Altwood S.") AS Altwood S. Mid-Market (51-1000 emp.) 5.0/5 "Cyber Security Made Easy (and Fun!)" What do you like about Boxphish? From day one, the Boxphish team have been fantastic. They didn’t just hand over a platform, they took the time to understand our staff, setup, and sch MM Matthew M. Small-Business (50 or fewer emp.) 5.0/5 "Great product" What do you like about Boxphish? Short and informative courses are great for keeping staff educated whilst not taking up a great deal of time. The videos are engaging, and I like be ##### 5. Easy Implementation Users praise the **easy implementation** of Boxphish, highlighting its seamless setup and straightforward customization options. [ See 7 mentions ](https://www.g2.com/products/boxphish/reviews?filters%5Bsentiment_snippet%5D=1826039&qs=pros-and-cons#reviews) See Related User Reviews JH Justin H. Small-Business (50 or fewer emp.) 5.0/5 "Intuitive and Effective Cybersecurity Training Platform" What do you like about Boxphish? Boxphish is an excellent platform for cybersecurity awareness and phishing simulation training. It’s intuitive, easy to use, and provides a comprehens TK Timothy K. Mid-Market (51-1000 emp.) 5.0/5 "User-Friendly, Dynamic, and Excellent Support" What do you like about Boxphish? The service is user friendly, dynamic and modern. We can see course metrics in real time and the support is excellent. Implementation was a breeze an ### 5 Cons or Disadvantages of Boxphish ##### 1. Inadequate Reporting Users often face **inadequate reporting** issues with Boxphish, leading to frustration during critical analysis tasks. [ See 1 mentions ](https://www.g2.com/products/boxphish/reviews?filters%5Bsentiment_snippet%5D=2110993&qs=pros-and-cons#reviews) See Related User Reviews CS Callum S. Mid-Market (51-1000 emp.) 5.0/5 "Always prompt and helpful whenever we have issues." What do you dislike about Boxphish? Sometimes we experience issues accessing reporting. ##### 2. Lack of Challenge Users find the **quizzes too easy** , often achieving high scores without fully engaging with the course material. [ See 1 mentions ](https://www.g2.com/products/boxphish/reviews?filters%5Bsentiment_snippet%5D=2297794&qs=pros-and-cons#reviews) See Related User Reviews MM Matthew M. Small-Business (50 or fewer emp.) 5.0/5 "Great product" What do you dislike about Boxphish? I don't dislike anything in particular, if I had to pick one thing it would be that the quizzes at the end of each module are very easy, with the vast ##### 3. Limited Template Options Users express a desire for fewer **foreign email templates** in Boxphish, seeking a more localized experience in the UK. [ See 1 mentions ](https://www.g2.com/products/boxphish/reviews?filters%5Bsentiment_snippet%5D=2477453&qs=pros-and-cons#reviews) See Related User Reviews JH Justin H. Small-Business (50 or fewer emp.) 5.0/5 "Intuitive and Effective Cybersecurity Training Platform" What do you dislike about Boxphish? Would be nice to not have to see foreign email templates when browsing for an ad hoc email simulations when using in UK ##### 4. Overcomplication Users find the **overcomplication** of Boxphish unnecessary, preferring a simpler, more adaptable approach to its capabilities. [ See 1 mentions ](https://www.g2.com/products/boxphish/reviews?filters%5Bsentiment_snippet%5D=2110978&qs=pros-and-cons#reviews) See Related User Reviews AF Alan F. Mid-Market (51-1000 emp.) 4.5/5 "Simple & effective" What do you dislike about Boxphish? Not a lot to dislike. Perhaps a little too simple and "a one size fits all" type product. There is some customisation available. Probably best to keep ##### 5. Phishing Issues Users notice an increase in **questioning legitimate emails** , but view this as a positive awareness rather than a con. [ See 1 mentions ](https://www.g2.com/products/boxphish/reviews?filters%5Bsentiment_snippet%5D=2110999&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 4.5/5 "Low Touch with surprisingly positive feedback from users" What do you dislike about Boxphish? I can't think of anything particularly negative about boxphish from our experience, probably the worst thing is that we have users questioning legit e ## Top-Rated Alternatives [ ![KnowBe4 Security Awareness Training](https://images.g2crowd.com/uploads/product/hd_favicon/ca583a13a4f1ea7f707ab2216bbf7b23/knowbe4-security-awareness-training.svg "KnowBe4 Security Awareness Training") KnowBe4 Security Awareness Training 4.6/5(2,388) ](https://www.g2.com/products/knowbe4-security-awareness-training/reviews) [ ![Hoxhunt](https://images.g2crowd.com/uploads/product/hd_favicon/15cd6a4bb42b630ccb62e430d7bfb809/hoxhunt.svg "Hoxhunt") Hoxhunt 4.8/5(3,737) ](https://www.g2.com/products/hoxhunt/reviews) [ ![MetaCompliance Security Awareness Training](https://images.g2crowd.com/uploads/product/hd_favicon/e8e6632749db86b045cd85063c9714c9/metacompliance-security-awareness-training.svg "MetaCompliance Security Awareness Training") MetaCompliance Security Awareness Training 4.6/5(1,125) ](https://www.g2.com/products/metacompliance-security-awareness-training/reviews) [ View All Alternatives ](https://www.g2.com/products/boxphish/competitors/alternatives) ST Steve T. Head of Finance Small-Business (50 or fewer emp.) 1/9/2026 "Exceptionally Intuitive and Outstanding Support" 5/5 What do you like best about Boxphish? Super easy to use, highly intuitive and the customer support is exceptional. The price is competitive and fair. Review collected by and hosted on G2.com. What do you dislike about Boxphish? No downsides identified after using the service for 7 months. Review collected by and hosted on G2.com. What problems is Boxphish solving and how is that benefiting you? Sending phishing simulations to our staff and training courses, helping t plug gaps in knowledge and upskill our workforce. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic JR Joe R. Data Protection Coordinator Mid-Market (51-1000 emp.) 6/4/2025 "Simple software to implement with tangible benefits for our organisation" 5/5 What do you like best about Boxphish? Our organisation has been using Boxphish for over a year now. Our accounts manager has been super helpful and very communicative. The phishing simulations and reporting functionality are very useful for identifying users within our org who may need extra support, supplementing the Boxphish materials with our own internal training. Allocating additional training packages to users as needed is quick and easy. We recently experienced a small scale phishing attempt and all our users who received the email reported it to IT and followed protocol, avoiding what had the potential to be a cyber-security incident. Review collected by and hosted on G2.com. What do you dislike about Boxphish? User management can be a little tricky, there is limited visibility on where the auto-sync is pulling from. The reporting page can be a little clunky and daunting when you are first accessing it, but once you get used to it it can be quite useful. Review collected by and hosted on G2.com. What problems is Boxphish solving and how is that benefiting you? We are having some issues with our user list and the auto-sync not pulling from where it should be, but after speaking with our Boxphish rep they have suggested some solutions and are helping us with the issue. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic TK Timothy K. Digital Services Officer Mid-Market (51-1000 emp.) 11/20/2025 "User-Friendly, Dynamic, and Excellent Support" 5/5 What do you like best about Boxphish? The service is user friendly, dynamic and modern. We can see course metrics in real time and the support is excellent. Implementation was a breeze and the customisations were all straightforward. Review collected by and hosted on G2.com. What do you dislike about Boxphish? Nothing that I can think of at this time. Review collected by and hosted on G2.com. What problems is Boxphish solving and how is that benefiting you? It's main function is for cyber security awareness across our organisation. It helps to quickly identify the users that require more intense training. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Luke O.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Luke O.") LO Luke O. Head of IT & Systems Mid-Market (51-1000 emp.) 10/31/2025 "Great Course Selection and Easy to Use" 5/5 What do you like best about Boxphish? The interface is user-friendly and straightforward, making it easy to navigate. The variety and quantity of courses available are impressive and well-suited for our entire business. Integration with our Microsoft account's single sign-on works smoothly, and the customer service provided has been very good. Review collected by and hosted on G2.com. What do you dislike about Boxphish? No complaints- it works well for what we need it for. Review collected by and hosted on G2.com. What problems is Boxphish solving and how is that benefiting you? Provides a good overview of cybersecurity to train all members of staff consistently. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Verified User in Construction](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Construction") AC Verified User in Construction Mid-Market (51-1000 emp.) 7/29/2025 "An excellent tool to address one of our biggest Cyber Security risks" 5/5 What do you like best about Boxphish? As part of the review of our Cyber Security infrastructure , we identified creating a Cyber Security Culture as a key part of our approach. We looked at a few systems and decided BoxPhish were the best fit for us. From the start , the Team at BoxPhish were extremely helpful and very responsive to queries. We have a dedicated account manager who is excellent and the support team are very quick to reply to , and resolve issues. The user interface is easy to use . End users love the short but informative training videos . The data we are collecting in relation to the Spear Phishing simulations gives us vital insights into which departments may need a little extra training and the types of Spear Phishing emails that are more successful. Review collected by and hosted on G2.com. What do you dislike about Boxphish? I cant say there is anything to dislike about BoxPhish. The implementation team were very attentive during the deployment of the system so there were very few issues. Our account manager is very quick to respond to any issues we may have . Review collected by and hosted on G2.com. What problems is Boxphish solving and how is that benefiting you? BoxPhish has been a great tool to help us asses the risk posed to our organisation from Phishing emails. We now have data on the types of emails that are successful and which departments are more susceptible to falling for phishing emails. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Alex K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Alex K.") AK Alex K. Marketing Director Staffing and Recruiting Small-Business (50 or fewer emp.) 3/17/2026 "Modern, Easy-to-Use Training Experience" 4/5 What do you like best about Boxphish? It feels modern and easy to use when completing training Review collected by and hosted on G2.com. What do you dislike about Boxphish? There isn't anything of note that I dislike about Boxfish Review collected by and hosted on G2.com. What problems is Boxphish solving and how is that benefiting you? Ensuring that training of staff especially in cyber secruity is always up to date. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Primary/Secondary Education](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Primary/Secondary Education") AP Verified User in Primary/Secondary Education Mid-Market (51-1000 emp.) 7/23/2025 "Automated bitesized training and simulations providing regular reminders" 5/5 What do you like best about Boxphish? Automated system requires minimal input beyond reviewing the take up/outcome reports which as staff are happy to engage with the training and our simulations results have improved, only requires occassional action. Courses are easy to fit into a busy schedule and varied in content and staff see personal as well as professional benefit in the content. Review collected by and hosted on G2.com. What do you dislike about Boxphish? Some staff have requested the ability to download a training log which doesn't seem to be on offer at present, but as I have not raised this with BoxPhish yet, they have not had an opportunity to consider/address this. Review collected by and hosted on G2.com. What problems is Boxphish solving and how is that benefiting you? The school day provides limited opportunity to complete "compliance" training and subjects such as cyber security were not high on staff priority lists. However, staff can fit these short, sharp videos into their days and are happy to engage with them. Consequently I don't have to create and deliver the training and colleagues enjoy it more. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Verified User in Construction](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Construction") AC Verified User in Construction Enterprise (\> 1000 emp.) 7/22/2025 "Simple, effective, cost efficient solution that has more soul than the main competitors" 5/5 What do you like best about Boxphish? We trialed a few other cybersecurity training solutions before Boxhphish but we found most of their videos and content to be quite soulless and boring, which made it feel like just a box ticking exercise to force on users. Boxphish's content strikes a good balance of being engaging and informative with some interactive sections as well. It's also cheaper than the others we trialed which makes it very easy to recommend. Since we've been with them we've had minimal issues, all of which were sorted by support or our contact Yaz who is always helpful and friendly. Review collected by and hosted on G2.com. What do you dislike about Boxphish? As they are a presumably a smaller development team, if you request some new features you'd like added it can take quite a while for it to be developed. However, the bulk of features are already built in so it's only a minor issue. Review collected by and hosted on G2.com. What problems is Boxphish solving and how is that benefiting you? Providing cyber security training and phishing simulations to our users Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic JW Jonathan W. Group IT Trainer Mid-Market (51-1000 emp.) 7/3/2025 "Boxphish - A professional low maintenance option to provide Cybersecurity awareness" 4/5 What do you like best about Boxphish? Boxphish provides a solution which is low maintenance and does not necessitate a great deal of time to maintain and update. Our account manager is supportive and responds quickly to any queries or concerns. The reporting allows us to easily see which users may require additional support to avoid a cybersecurity issue. Review collected by and hosted on G2.com. What do you dislike about Boxphish? One issue was the formatting of the notification email to users when a course was available as it was often suspected to be a phishing email in itself. However, with the new email customisation option we should now be able to overcome this. Review collected by and hosted on G2.com. What problems is Boxphish solving and how is that benefiting you? It helps us to identify those users who present a risk and for us to support them to improve their knowledge of cybersecurity. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Mr S F.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mr S F.") MF Mr S F. IT Manager Mid-Market (51-1000 emp.) 8/22/2025 "A great platform that just keeps getting better" 5/5 What do you like best about Boxphish? Easy to use and setup, runs automatically, is customisable, support is great and the product keeps evolving with some really great additions and improvements over the last 12 months. Course content is uptodate and engaging. Stats are used regularly to report to school SLT and Governors. Review collected by and hosted on G2.com. What do you dislike about Boxphish? I don't have anything bad to say about Boxphish and would recommend it to any organisation. Review collected by and hosted on G2.com. What problems is Boxphish solving and how is that benefiting you? Boxphish is educating our Teachers and Professional Support Staff on all things Cyber Security in an easy and accessible format. It provides great Stats that we are able to report on. Review collected by and hosted on G2.com. 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