--- title: Boxphish Reviews meta\_title: 'Boxphish Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 109 reviews by the users' company size, role or industry to find out how Boxphish works for a business like yours. aggregate\_rating: rating\_value: 4.9 review\_count: 109 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Vulnerability Management url: https://www.g2.com/categories/vulnerability-management --- ### Boxphish Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users highlight the **user-friendly interface** of Boxphish, making navigation and training seamless and enjoyable. [(20 mentions)](https://www.g2.com/products/boxphish/reviews?filters%5Bsentiment_snippet%5D=1826067&qs=pros-and-cons#reviews) Users praise Boxphish for its **excellent customer support** , showcasing helpful onboarding and proactive assistance throughout usage. [(14 mentions)](https://www.g2.com/products/boxphish/reviews?filters%5Bsentiment_snippet%5D=1825561&qs=pros-and-cons#reviews) Users commend the **automation** feature of Boxphish, allowing seamless background operations that enhance focus on other priorities. [(8 mentions)](https://www.g2.com/products/boxphish/reviews?filters%5Bsentiment_snippet%5D=2259150&qs=pros-and-cons#reviews) Users appreciate the **short, engaging training videos** from Boxphish, significantly enhancing cyber security awareness among staff. [(8 mentions)](https://www.g2.com/products/boxphish/reviews?filters%5Bsentiment_snippet%5D=1825674&qs=pros-and-cons#reviews) Users praise the **easy implementation** of Boxphish, highlighting its seamless setup and straightforward customization options. [(7 mentions)](https://www.g2.com/products/boxphish/reviews?filters%5Bsentiment_snippet%5D=1826039&qs=pros-and-cons#reviews) Users often face **inadequate reporting** issues with Boxphish, leading to frustration during critical analysis tasks. [(1 mentions)](https://www.g2.com/products/boxphish/reviews?filters%5Bsentiment_snippet%5D=2110993&qs=pros-and-cons#reviews) Users find the **quizzes too easy** , often achieving high scores without fully engaging with the course material. [(1 mentions)](https://www.g2.com/products/boxphish/reviews?filters%5Bsentiment_snippet%5D=2297794&qs=pros-and-cons#reviews) Users express a desire for fewer **foreign email templates** in Boxphish, seeking a more localized experience in the UK. [(1 mentions)](https://www.g2.com/products/boxphish/reviews?filters%5Bsentiment_snippet%5D=2477453&qs=pros-and-cons#reviews) Users find the **overcomplication** of Boxphish unnecessary, preferring a simpler, more adaptable approach to its capabilities. [(1 mentions)](https://www.g2.com/products/boxphish/reviews?filters%5Bsentiment_snippet%5D=2110978&qs=pros-and-cons#reviews) Users notice an increase in **questioning legitimate emails** , but view this as a positive awareness rather than a con. [(1 mentions)](https://www.g2.com/products/boxphish/reviews?filters%5Bsentiment_snippet%5D=2110999&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of Boxphish ##### 1. Ease of Use Users highlight the **user-friendly interface** of Boxphish, making navigation and training seamless and enjoyable. [ See 20 mentions ](https://www.g2.com/products/boxphish/reviews?filters%5Bsentiment_snippet%5D=1826067&qs=pros-and-cons#reviews) See Related User Reviews JH Justin H. Small-Business (50 or fewer emp.) 5.0/5 "Intuitive and Effective Cybersecurity Training Platform" What do you like about Boxphish? Boxphish is an excellent platform for cybersecurity awareness and phishing simulation training. It’s intuitive, easy to use, and provides a comprehens ST Steve T. Small-Business (50 or fewer emp.) 5.0/5 "Exceptionally Intuitive and Outstanding Support" What do you like about Boxphish? Super easy to use, highly intuitive and the customer support is exceptional. The price is competitive and fair. ##### 2. Customer Support Users praise Boxphish for its **excellent customer support** , showcasing helpful onboarding and proactive assistance throughout usage. [ See 14 mentions ](https://www.g2.com/products/boxphish/reviews?filters%5Bsentiment_snippet%5D=1825561&qs=pros-and-cons#reviews) See Related User Reviews JH Justin H. Small-Business (50 or fewer emp.) 5.0/5 "Intuitive and Effective Cybersecurity Training Platform" What do you like about Boxphish? Boxphish is an excellent platform for cybersecurity awareness and phishing simulation training. It’s intuitive, easy to use, and provides a comprehens ST Steve T. Small-Business (50 or fewer emp.) 5.0/5 "Exceptionally Intuitive and Outstanding Support" What do you like about Boxphish? Super easy to use, highly intuitive and the customer support is exceptional. The price is competitive and fair. ##### 3. Automation Users commend the **automation** feature of Boxphish, allowing seamless background operations that enhance focus on other priorities. [ See 8 mentions ](https://www.g2.com/products/boxphish/reviews?filters%5Bsentiment_snippet%5D=2259150&qs=pros-and-cons#reviews) See Related User Reviews JH Justin H. Small-Business (50 or fewer emp.) 5.0/5 "Intuitive and Effective Cybersecurity Training Platform" What do you like about Boxphish? Boxphish is an excellent platform for cybersecurity awareness and phishing simulation training. It’s intuitive, easy to use, and provides a comprehens ![Anthony R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Anthony R.") AR Anthony R. Small-Business (50 or fewer emp.) 5.0/5 "Exceptional Customer Service and Effective Training Solutions" What do you like about Boxphish? I have been using Boxphish for about a year to enhance our staff's awareness of cyberattacks and phishing through training and simulations. Boxphish h ##### 4. Short Videos Users appreciate the **short, engaging training videos** from Boxphish, significantly enhancing cyber security awareness among staff. [ See 8 mentions ](https://www.g2.com/products/boxphish/reviews?filters%5Bsentiment_snippet%5D=1825674&qs=pros-and-cons#reviews) See Related User Reviews ![Altwood S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Altwood S.") AS Altwood S. Mid-Market (51-1000 emp.) 5.0/5 "Cyber Security Made Easy (and Fun!)" What do you like about Boxphish? From day one, the Boxphish team have been fantastic. They didn’t just hand over a platform, they took the time to understand our staff, setup, and sch MM Matthew M. Small-Business (50 or fewer emp.) 5.0/5 "Great product" What do you like about Boxphish? Short and informative courses are great for keeping staff educated whilst not taking up a great deal of time. The videos are engaging, and I like be ##### 5. Easy Implementation Users praise the **easy implementation** of Boxphish, highlighting its seamless setup and straightforward customization options. [ See 7 mentions ](https://www.g2.com/products/boxphish/reviews?filters%5Bsentiment_snippet%5D=1826039&qs=pros-and-cons#reviews) See Related User Reviews JH Justin H. Small-Business (50 or fewer emp.) 5.0/5 "Intuitive and Effective Cybersecurity Training Platform" What do you like about Boxphish? Boxphish is an excellent platform for cybersecurity awareness and phishing simulation training. It’s intuitive, easy to use, and provides a comprehens TK Timothy K. Mid-Market (51-1000 emp.) 5.0/5 "User-Friendly, Dynamic, and Excellent Support" What do you like about Boxphish? The service is user friendly, dynamic and modern. We can see course metrics in real time and the support is excellent. Implementation was a breeze an ### 5 Cons or Disadvantages of Boxphish ##### 1. Inadequate Reporting Users often face **inadequate reporting** issues with Boxphish, leading to frustration during critical analysis tasks. [ See 1 mentions ](https://www.g2.com/products/boxphish/reviews?filters%5Bsentiment_snippet%5D=2110993&qs=pros-and-cons#reviews) See Related User Reviews CS Callum S. Mid-Market (51-1000 emp.) 5.0/5 "Always prompt and helpful whenever we have issues." What do you dislike about Boxphish? Sometimes we experience issues accessing reporting. ##### 2. Lack of Challenge Users find the **quizzes too easy** , often achieving high scores without fully engaging with the course material. [ See 1 mentions ](https://www.g2.com/products/boxphish/reviews?filters%5Bsentiment_snippet%5D=2297794&qs=pros-and-cons#reviews) See Related User Reviews MM Matthew M. Small-Business (50 or fewer emp.) 5.0/5 "Great product" What do you dislike about Boxphish? I don't dislike anything in particular, if I had to pick one thing it would be that the quizzes at the end of each module are very easy, with the vast ##### 3. Limited Template Options Users express a desire for fewer **foreign email templates** in Boxphish, seeking a more localized experience in the UK. [ See 1 mentions ](https://www.g2.com/products/boxphish/reviews?filters%5Bsentiment_snippet%5D=2477453&qs=pros-and-cons#reviews) See Related User Reviews JH Justin H. Small-Business (50 or fewer emp.) 5.0/5 "Intuitive and Effective Cybersecurity Training Platform" What do you dislike about Boxphish? Would be nice to not have to see foreign email templates when browsing for an ad hoc email simulations when using in UK ##### 4. Overcomplication Users find the **overcomplication** of Boxphish unnecessary, preferring a simpler, more adaptable approach to its capabilities. [ See 1 mentions ](https://www.g2.com/products/boxphish/reviews?filters%5Bsentiment_snippet%5D=2110978&qs=pros-and-cons#reviews) See Related User Reviews AF Alan F. Mid-Market (51-1000 emp.) 4.5/5 "Simple & effective" What do you dislike about Boxphish? Not a lot to dislike. Perhaps a little too simple and "a one size fits all" type product. There is some customisation available. Probably best to keep ##### 5. Phishing Issues Users notice an increase in **questioning legitimate emails** , but view this as a positive awareness rather than a con. [ See 1 mentions ](https://www.g2.com/products/boxphish/reviews?filters%5Bsentiment_snippet%5D=2110999&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 4.5/5 "Low Touch with surprisingly positive feedback from users" What do you dislike about Boxphish? I can't think of anything particularly negative about boxphish from our experience, probably the worst thing is that we have users questioning legit e ## Top-Rated Alternatives [ ![KnowBe4 Security Awareness Training](https://images.g2crowd.com/uploads/product/hd_favicon/ca583a13a4f1ea7f707ab2216bbf7b23/knowbe4-security-awareness-training.svg "KnowBe4 Security Awareness Training") KnowBe4 Security Awareness Training 4.6/5(2,388) ](https://www.g2.com/products/knowbe4-security-awareness-training/reviews) [ ![Hoxhunt](https://images.g2crowd.com/uploads/product/hd_favicon/15cd6a4bb42b630ccb62e430d7bfb809/hoxhunt.svg "Hoxhunt") Hoxhunt 4.8/5(3,737) ](https://www.g2.com/products/hoxhunt/reviews) [ ![MetaCompliance Security Awareness Training](https://images.g2crowd.com/uploads/product/hd_favicon/e8e6632749db86b045cd85063c9714c9/metacompliance-security-awareness-training.svg "MetaCompliance Security Awareness Training") MetaCompliance Security Awareness Training 4.6/5(1,125) ](https://www.g2.com/products/metacompliance-security-awareness-training/reviews) [ View All Alternatives ](https://www.g2.com/products/boxphish/competitors/alternatives) ES Euan S. Senior Network Administrator Mid-Market (51-1000 emp.) 10/7/2025 "Phishing training and testing in an incredibly easy to use package" 4.5/5 What do you like best about Boxphish? The automated test emails really put my mind at ease, and the excellent reporting features help me quickly identify any trouble spots. Their support in building a learning journey for staff members is outstanding, making the whole process remarkably straightforward for both administrators and users. With regular check-ins and the prompt implementation of change requests, my experience has been very positive. Review collected by and hosted on G2.com. What do you dislike about Boxphish? I don't have any complaints regarding boxphish, they do what they say on the tin. Review collected by and hosted on G2.com. What problems is Boxphish solving and how is that benefiting you? It is providing training to the staff members on phishing, malware and other vulnerabilities as well as automating our phishing testing. This is giving us much better cyber security and allowing us to focus on any particular area's of weakness it discovers. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic MM Matthew M. Operations Director Small-Business (50 or fewer emp.) 9/30/2025 "Great product" 5/5 What do you like best about Boxphish? Short and informative courses are great for keeping staff educated whilst not taking up a great deal of time. The videos are engaging, and I like being able to customise the frequency of courses and simulations to suit our needs. Review collected by and hosted on G2.com. What do you dislike about Boxphish? I don't dislike anything in particular, if I had to pick one thing it would be that the quizzes at the end of each module are very easy, with the vast majority of staff getting 100%. You could probably get 100% without engaging in the course. Review collected by and hosted on G2.com. What problems is Boxphish solving and how is that benefiting you? It is allowing us to focus our internal training on other things, with the knowledge that training on cyber security is being covered. This is helping to protect us against these risks. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic JH Justin H. IT manager Small-Business (50 or fewer emp.) 1/9/2026 "Intuitive and Effective Cybersecurity Training Platform" 5/5 What do you like best about Boxphish? Boxphish is an excellent platform for cybersecurity awareness and phishing simulation training. It’s intuitive, easy to use, and provides a comprehensive suite of tools to help us strengthen our users and their security posture. The phishing simulations are realistic and customizable, making it simple to tailor campaigns to different departments or risk levels. Customer support and setting up was a breeze with help whenever needed. Simple to integrate into our 365 Exchange server. Review collected by and hosted on G2.com. What do you dislike about Boxphish? Would be nice to not have to see foreign email templates when browsing for an ad hoc email simulations when using in UK Review collected by and hosted on G2.com. What problems is Boxphish solving and how is that benefiting you? Increasing security awareness amongst our users. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic DS David S. ICT Security Officer Mid-Market (51-1000 emp.) 7/15/2025 "Great product, easy to schedule simulations and link courses to improve user awareness" 4.5/5 What do you like best about Boxphish? I have found the Boxphish product and interface really easy to use and navigate. Scheduling a simulation couldn't be easier and simple with multiple options to send immediately, delay or trickle feed them into user's inboxes. The implementation was very simple and only required some configuration on our mail servers. The customer support and regular account review calls are really helpful due to the complex nature of our infrastructure. The wide variety of simulation emails with the differing levels of sophistication helped slowly bring this into our cyber security awareness plan to get a baseline level of user interaction before using the two and three step links. Review collected by and hosted on G2.com. What do you dislike about Boxphish? In the initial setup there were a few issues with the user sync to the portal and setting up some of the deliverability settings but they were resolved with help from the customer support team. The reporting outputs could be better with results linked into users to view a history of individuals quickly. Review collected by and hosted on G2.com. What problems is Boxphish solving and how is that benefiting you? Raising awareness of cyber security and new phishing trends across the sector and providing relevant training for our users. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic MM Mike M. Senior IT Admin Wholesale Mid-Market (51-1000 emp.) 7/11/2025 "Low maintenance - High quality bite-size training courses - Positive feedback from staff." 5/5 What do you like best about Boxphish? Simple to integrate into your organisation with good support from technical staff should you need it. Setting up new users is simple and directly links to your AD/365 environments meaning automated transfer into Boxphish platform. Course content is varied and covers all current topics staff need to be aware of with regards to potential cyber threats. Review collected by and hosted on G2.com. What do you dislike about Boxphish? User management and reporting has improved over time but you still need to contact support to resolve some issues occasionally. Again, they are quick to respond on these matters. Review collected by and hosted on G2.com. What problems is Boxphish solving and how is that benefiting you? We have a huge range of technical abilities within the organisation which can present challenges for IT staff for users who are not proficient in understanding potential threats. The courses we issue on a monthly basis have helped user understand phishing threats not just in the corporate world, but on a personal level in their everyday life also. We also asked Boxphish to help us implement other policies outside of their current portfolio to push to our staff. This was implemented and delivered quickly and efficiently. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Brooks H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Brooks H.") BH Brooks H. Director of Technology Small-Business (50 or fewer emp.) 8/5/2025 "Boxphish is Awesome!" 5/5 What do you like best about Boxphish? We really like the automated nature of the training. It saves us a lot of time and allows us to get on with the day job. The video-based content is really engaging as well, and because it’s short and straight to the point, we’ve seen good uptake numbers from staff. They’re now completing more training than ever, and we can see that it is having an impact. If you look at our phishing simulation click rates when we first implemented Boxphish and compare it to now, we have seen a reduction in sim clicks. We’ve also seen an increase in staff reporting potential attacks to the IT team. Review collected by and hosted on G2.com. What do you dislike about Boxphish? Nothing! Boxphish is responsive to our day to day needs and is always evolving. Review collected by and hosted on G2.com. What problems is Boxphish solving and how is that benefiting you? Automated IT training is phenomenal. They make it easy for the staff to digest. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic SC Seng C. Compliance Officer Mid-Market (51-1000 emp.) 7/5/2025 "A reliable, effective security awareness solution with excellent customer support." 5/5 What do you like best about Boxphish? Boxphish has proven to be an excellent partner for delivering security awareness training across our organisation. The content is well-designed, relevant, and easy for employees to engage with. Training modules cover a broad range of topics and are regularly updated to reflect emerging threats, ensuring the material remains current and effective. We particularly appreciate how the training focuses on practical examples and clear learning objectives, making it fit for purpose and suitable for users at all levels. The customer support has also been consistently responsive and helpful. From initial onboarding to day-to-day queries, the Boxphish team is always quick to assist and proactive in offering guidance, which makes managing the programme much easier. Review collected by and hosted on G2.com. What do you dislike about Boxphish? So far, we haven’t encountered any issues with Boxphish. If anything, it would be helpful to have a few more options for customising the reporting function, but this is a minor point and doesn’t detract from the overall value of the service. Review collected by and hosted on G2.com. What problems is Boxphish solving and how is that benefiting you? Boxphish is helping us address the ongoing challenge of keeping employees aware of evolving cyber threats in a way that is both engaging and easy to access. The platform’s multi-language content and subtitle options are particularly valuable for our diverse workforce, ensuring all staff can participate and understand the training regardless of their preferred language. Additionally, the regular phishing simulations and clear reporting have significantly improved user awareness and reduced the likelihood of successful phishing attempts. Overall, Boxphish makes it much easier to maintain a consistent, organisation-wide focus on security awareness. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Verified User in Higher Education](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Higher Education") AH Verified User in Higher Education Enterprise (\> 1000 emp.) 3/31/2026 "One stop shop for phishing simulations and cyber awareness" 5/5 What do you like best about Boxphish? Account managers are very personable and attentive, the system is feature rich with lots of reporting which is helpful when providing reports to Senior Management. Review collected by and hosted on G2.com. What do you dislike about Boxphish? Unable to utilise specific features without going to a new tier with additional features Review collected by and hosted on G2.com. What problems is Boxphish solving and how is that benefiting you? Cyber training, cyber awareness both personal and within the organisation which staff enjoy. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic LS Luke S. IT Project Manager Mid-Market (51-1000 emp.) 11/27/2025 "Clear Dashboards and Excellent Support Make Boxphish a Standout!" 5/5 What do you like best about Boxphish? The dashboards are clear and easy to understand. The platform offers granular permissions, allowing you to share tailored access to specific reports. I have also found their customer service to be excellent. Review collected by and hosted on G2.com. What do you dislike about Boxphish? I have been using the boxphish platform for nearly five years now, and I really appreciate how it has helped reduce cyber risk and enhance staff training. Review collected by and hosted on G2.com. What problems is Boxphish solving and how is that benefiting you? Regular staff training has proven beneficial, as staff have mentioned that it supports both their professional and personal development. The training, along with example simulations, can also be incorporated into computing lessons, providing opportunities to discuss scenarios with pupils. Additionally, the system generates visual dashboards that help monitor and track the company's risk level. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Sarah E.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sarah E.") SE Sarah E. Head of Technical Small-Business (50 or fewer emp.) 9/9/2025 "Boxphish is great!" 5/5 What do you like best about Boxphish? The automated nature of the the training and phishing simulations has saved us so much time, and as a small team that is a huge benefit to us. We previously used another provider and found their training content to by very dry and also very americanised - Boxphish is so much better. The training is informative and engaging without being overwhelming and we've had a lot less issues getting employees to complete it! The team at Boxphish are all very friendly and helpful too, and we have a quarterly catch up with our account manager to discuss any issues we may have as well as new and upcoming features. Overall, very happy with Boxphish and would definitely recommend it to other companies. Review collected by and hosted on G2.com. What do you dislike about Boxphish? The reporting features could benefit from being a bit more flexible so that you can get out the specific data you want, but that is being picky! Review collected by and hosted on G2.com. What problems is Boxphish solving and how is that benefiting you? Cyber security training for employees, which benefits us as it meets our ISO 27001 requirements and ensures our staff are safer online etc. Review collected by and hosted on G2.com. 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