Michelle J.
MJ
Michelle J.
Multi-Site Worship Tech Coordinator
Small-Business (50 or fewer emp.)
"Great Support, But Limited Customization and Analytics"
3.5/5
What do you like best about BoxCast?

I really have appreciated the support team in the few time's I've worked with them. Review collected by and hosted on G2.com.

What do you dislike about BoxCast?

It's overly simple. You can't customize the embed widget all that much and the analytics and error logging are very limited. Review collected by and hosted on G2.com.

Response from Mindy Worley of BoxCast

We appreciate your kind words about our support team. We understand your feedback about the limitations in customization and analytics. We are committed to improving our platform and I've shared your feedback with our team. It'll definitely be taken into consideration for future updates!

Verified User in Religious Institutions
AR
Verified User in Religious Institutions
Mid-Market (51-1000 emp.)
"Easy to Use, Excellent Product and a Great Overall Experience"
5/5
What do you like best about BoxCast?

Easy to use and an excellent product. Everyone has been great to work with, and the overall experience has been very positive. Review collected by and hosted on G2.com.

What do you dislike about BoxCast?

There is really not anything I do not like. Review collected by and hosted on G2.com.

Sean D.
SD
Sean D.
Administrative Pastor
Small-Business (50 or fewer emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"Robust, Reliable Streaming with Boxcast"
4.5/5
What do you like best about BoxCast?

Boxcast offers a robust and reliable streaming platform Review collected by and hosted on G2.com.

What do you dislike about BoxCast?

Would like to see more live video overlays Review collected by and hosted on G2.com.

JW
Jim W.
Small-Business (50 or fewer emp.)
"Very pleased with both Boxcast devices."
5/5
What do you like best about BoxCast?

We have been streaming with Boxcast since Covid. I'm pleased with the affordability of the mini-Boxcast, and are well-pleased with the multiple features of the Boxcast-Pro. We have been using one of each for several years, and are in the process of upgrading the mini to a "Pro" model, for better timing, audio control and H.265 encoding. The hardware is fantastic, but the support is exceptional. We can reach live people whenever we need assistance. They've even stayed late beyond their shifts to provide expertise. I don't believe there's an easier system out there in install, deploy and maintain than Boxcaster. I highly recommend the entire system, devices, staff and software. Review collected by and hosted on G2.com.

What do you dislike about BoxCast?

I really don't have any real negatives. We have had some equipment failures on the Pro model, but we were shipped warranty devices within a couple of days, so we didn't miss any scheduled streaming sessions. Review collected by and hosted on G2.com.

RH
Robert H.
Pastor of Worship and Discipleship
Small-Business (50 or fewer emp.)
"Consistent, powerful, and useful"
5/5
What do you like best about BoxCast?

I like the simplicity of the boxcaster device - especially the ports and symbols that light up allowing me to check my connections at a glance. I also love the software that let's me schedule livestreams. Review collected by and hosted on G2.com.

What do you dislike about BoxCast?

Currently, the app has difficulty staying logged in, which is annoying but okay. Also often when I go live, I have to refresh the page in order for it to go from the broadcast starting window to where I can see the actual stream. The software struggled the most on an older iPad also. Review collected by and hosted on G2.com.

Jared B.
JB
Jared B.
Executive Pastor
Small-Business (50 or fewer emp.)
"Easy, Total Live Stream Solution for Churches"
5/5
What do you like best about BoxCast?

We looked around to find the best live stream solution for our church and what we found was that Boxcast was by far the easiest. The fact that we didn't need to search and find separate kinds of encoding and decoding hardware, or set up a dedicated computer just for the live stream, was a huge win for us. It's plug-and-play. The website is easy to use and it's the only "software" you'll have to deal with. It works so easily. Something we couldn't test out before we implemented Boxcast was the stability of the live stream, and we've been very happy with the result. In the early Sundays of the COVID-19 pandemic, we saw Facebook Live, Vimeo Live, YouTube Live, and many other services crash due to the sudden increase in internet traffic- but our stream with Boxcast never went down. We've been very happy with it. Review collected by and hosted on G2.com.

What do you dislike about BoxCast?

The online dashboard is functionally very good, but using it does not feel as easy to use as the rest of the system. It's pretty utilitarian and can feel a bit overwhelming to someone who might be new to live streaming. Review collected by and hosted on G2.com.

Adrian N.
AN
Adrian N.
Production Manager
Small-Business (50 or fewer emp.)
"A great Service!"
5/5
What do you like best about BoxCast?

I like that the interface is easy to maneuver, and the data and analytics are excellent. The abitlity to schedule and embed has been particularly useful and user-friendly. Review collected by and hosted on G2.com.

What do you dislike about BoxCast?

It's not something I dislike, but would offer as an area of improvement for the future would be to be able to embed in a website with a paywall, as this is key, with the ability to collect revenue generated within 24 hours would be really helpful.

Having said that, Boxcast makes it really easy to integrate with other ticketing platforms that perform this function and the nonexclusive nature of the stream has been really great for our organization. Review collected by and hosted on G2.com.

Wes M.
WM
Wes M.
Senior Pastor
Small-Business (50 or fewer emp.)
"Excellent service. Great customer support."
5/5
What do you like best about BoxCast?

It is extremely easy to set up, integrate into a system, and use. We are able to have a team of volunteers run the equipment after a simple training session. A great product for churches. Our church is smaller, too, so not just for mega-churches. We only have about 100 people on a Sunday. Review collected by and hosted on G2.com.

What do you dislike about BoxCast?

The only challenge we sometimes have is balancing the sound in the room and the sound at home. It is not really a Boxcast problem, though. It is an issue of using a single soundboard to send the audio to both places. Review collected by and hosted on G2.com.

BJ
Brook J.
Pastor Of City & Global Engagement
Small-Business (50 or fewer emp.)
"Love Boxcast!"
5/5
What do you like best about BoxCast?

Boxcast is extremely easy to use and has been solid uptime since the beginning! It can start and stop manually or by a schedule, remembers your settings for the next stream, and has take a load of weight off my shoulders at work. Review collected by and hosted on G2.com.

What do you dislike about BoxCast?

The website interface is built to do far more than we need it to do so there are lots of other options that are available and could complicate things a bit for someone new to the system. Review collected by and hosted on G2.com.

Jenn T.
JT
Jenn T.
Program Director
Mid-Market (51-1000 emp.)
"Boxcast: Reliable Live Streaming Source"
4/5
What do you like best about BoxCast?

I like pre-scheduling the events so it's easy for our staff to click into the event to go live with the broadcaster app. I like the ease of using the app. I like that it records the videos and editing is very easy. The new chat feature is awesome. Review collected by and hosted on G2.com.

What do you dislike about BoxCast?

Having to log in multiple times. (On several devices, so this is not isolated to one device)

For the last few months, we have run into more issues than ever with the portrait/landscape orientation and with using the Broadcaster App. It logs us out after every use, regardless of saying "remember me", etc. It forces us to log in more than once including when I log into the account on the computer. Up until a few months ago, I likely would have given Boxcast a 10/10. Review collected by and hosted on G2.com.