Todd M.
TM
Todd M.
Team leader
Small-Business (50 or fewer emp.)
Guest users or non-business users of the software, not included in G2 scores.
"Secure Enterprise File Storage and Collaboration Across Devices"
5/5
What do you like best about Box?

It’s ability to securely store, share and collaborate on files in a single enterprise grade content management platform. Allows users access all their files directly from a desktop or phone without using local hard drive space Review collected by and hosted on G2.com.

What do you dislike about Box?

It’s less helpful for small teams due to rigid pricing and a tendency to feel overbuilt for simple life sharing. Slow sync delays limited file size Review collected by and hosted on G2.com.

Verified User in Computer Software
UC
Verified User in Computer Software
Enterprise (> 1000 emp.)
"Clean, Simple UI with Great Pricing and Strong Developer Tool Integrations"
4/5
What do you like best about Box?

I like the clean UI and the overall simplicity of the product. It’s easy to use, and the pricing is great. I also appreciate the integrations with developer tools like Bitbucket or GitHub, along with the support, seamless onboarding, and solid documentation. Review collected by and hosted on G2.com.

What do you dislike about Box?

There are many tools out there that are the same or even better, so there’s nothing particularly distinguishing about this one. Especially with the help of AI, new companies are emerging that offer better pricing and more unique features. Review collected by and hosted on G2.com.

Fenil S.
FS
Fenil S.
Investment Representative
Enterprise (> 1000 emp.)
"Curated Workflows and No-Code Apps Make Customization Easy"
5/5
What do you like best about Box?

Specific products for different tasks and curated agentic workflows. It also lets you create apps without any coding experience, which makes customization very easy. Review collected by and hosted on G2.com.

What do you dislike about Box?

As of now, I haven’t noticed any major downsides to using Box. Occasionally, I find the automation workflow can be a little slow when there are too many outputs. Review collected by and hosted on G2.com.

SD
Sambuj D.
Mid-Market (51-1000 emp.)
"Effortless Document Management with Handy Features"
4/5
What do you like best about Box?

I really like the feature in Box that allows me to save my most important files under 'Favorites'. It helps me save time when I'm looking for critical documents because I don't have to spend time searching through all my files. I find the initial setup pretty easy. Review collected by and hosted on G2.com.

What do you dislike about Box?

Maybe add a feature through which we can get notifications via mail or phone. Let's say we are working on a project. Whenever a deadline for an action item comes up, Box can automatically send it to the relevant person. Of course, this may be allowed once we let Box track those deadlines. Review collected by and hosted on G2.com.

Asir Samuel J.
AJ
Asir Samuel J.
Senior Automation Engineer
Enterprise (> 1000 emp.)
"AI-Powered File Insights That Save Time"
5/5
What do you like best about Box?

The use of AI in box is useful to understand what’s in the file

And the folder before opening the files and checking one by one. It will very helpful to see what’s in the file Review collected by and hosted on G2.com.

What do you dislike about Box?

Storage speed is high and the AI chat is so useful. Speed of execution is really night. And connotes to all agentic platforms and application access to mobiles Review collected by and hosted on G2.com.

Darshan M.
DM
Darshan M.
Product Designer
Small-Business (50 or fewer emp.)
Guest users or non-business users of the software, not included in G2 scores.
"Box’s AI Workflow Transformed Our Productivity"
4.5/5
What do you like best about Box?

Well, Box takes my management from 0 to 1 with it's AI Powered hassle-free workflow. The work used to take days now move in hours. The desktop sync and mobile apps makes files available where people actually work which has noticably reduced " Where is my latest file"? questions during busy projects.

Another thing is I can build a custom box agent and put it to work, which really helps me and my team to move faster than ever. +1 for this feature! Review collected by and hosted on G2.com.

What do you dislike about Box?

Box is overall great and helping us in our day to day work. But one thing, I've noticed while onboarding an admin to workspace. An admin onboarding checklist or a simplified setup wizard would have shortened the rollout time. This has caused us multiple issues and wasted time going through it. Review collected by and hosted on G2.com.

Srikant V.
SV
Srikant V.
Staff Software Engineer
Enterprise (> 1000 emp.)
"Effortless File Sharing and Collaboration for Remote Teams"
5/5
What do you like best about Box?

What I like best about Box is how easy it is to use and set up. The interface feels simple and clean, so getting started doesn’t take much effort — everything just works out of the box (pun intended). Implementation was smooth, and our team didn’t need any special training to get going. The customer support has also been responsive whenever we had questions, which really helps. I use Box almost every day to store and share files, and it’s packed with just the right set of features — not overloaded, but everything you need for collaboration. The integrations are also seamless, especially with tools like Microsoft Word and Slack, which makes daily work much more convenient. Review collected by and hosted on G2.com.

What do you dislike about Box?

What I dislike about Box is that syncing large files can sometimes take longer than expected. The desktop app also feels a bit heavy and can lag when starting up or refreshing folders. Occasionally, permission updates or shared links don’t reflect right away, which causes a little confusion among team members. It’s nothing major, but I wish the performance and responsiveness were a bit smoother, especially when working with bigger projects. Review collected by and hosted on G2.com.

Kashish S.
KS
Kashish S.
Software Engineer
Small-Business (50 or fewer emp.)
"Easy, Secure File Sharing and Anywhere Access"
4/5
What do you like best about Box?

What I like most is how easy it is to securely share files and access them from anywhere. Review collected by and hosted on G2.com.

What do you dislike about Box?

It can feel a bit slow at times, especially when I’m uploading or previewing larger files. Review collected by and hosted on G2.com.

Verified User in Mechanical or Industrial Engineering
GM
Verified User in Mechanical or Industrial Engineering
Small-Business (50 or fewer emp.)
Guest users or non-business users of the software, not included in G2 scores.
"Secure, Seamless Box Hub That Streamlines the Document Lifecycle"
4/5
What do you like best about Box?

What I like most about Box is its strong security and how smoothly it integrates with our existing solutions. It’s more than simple storage; it feels like a secure central hub where Box AI and the native e-signature tools help streamline our entire document lifecycle. Review collected by and hosted on G2.com.

What do you dislike about Box?

The structure can feel too rigid for more complex workflows, and the pricing gets expensive once you start adding the modules you actually need. On top of that, desktop sync can occasionally lag when you’re working with large volumes of data. Review collected by and hosted on G2.com.

Vineeth K.
VK
Vineeth K.
Sr. Multimedia Designer
Mid-Market (51-1000 emp.)
"Intuitive Collaboration Meets Enterprise-Grade Security"
4/5
What do you like best about Box?

Box achieves an impressive balance between a straightforward, user-friendly interface and robust enterprise-level features. The folder organization and sharing capabilities are intuitive, allowing team members to begin collaborating right away without needing extensive training. Meanwhile, the comprehensive security controls, detailed permission settings, and thorough audit trails provide reassurance that sensitive documents are managed securely, which is essential in a professional setting. Review collected by and hosted on G2.com.

What do you dislike about Box?

While Box excels in security and collaboration, there are some aspects that can be frustrating in everyday use. The web and desktop interfaces sometimes feel slow or cumbersome, particularly when working with large folders or numerous versions. Additionally, certain actions require more clicks than one might expect. Review collected by and hosted on G2.com.