I like Box for its strong enterprise-grade security, granular permission controls, and built-in compliance foundation. Unlike many consumer-grade cloud tools, security and governance are designed into the platform from the start. It also stands out for secure external collaboration, allowing us to safely share sensitive files with clients, vendors, and external partners while maintaining full visibility and control. The deep integrations with Microsoft 365, Google Workspace, and other business apps create a smooth, unified workflow that cuts down on app switching and saves time. For small teams or individual users, the onboarding flow is intuitive, making it easy to set up and get started quickly. Review collected by and hosted on G2.com.

I don't like the steep learning curve for advanced features. While basic file storage and sharing are intuitive, configuring advanced workflows and complex permissions needs a significant time investment. New admins often have to rely on Box’s documentation or paid support for these features. I also find the limited offline functionality frustrating. The desktop app’s offline mode is clunky, and files marked for offline access sometimes fail to sync reliably when reconnected. There's also no easy way to bulk-select folders for offline use, which creates friction for teams in low-connectivity environments. Review collected by and hosted on G2.com.

I really appreciate that compliance is a core feature of Box, not a paid upgrade. It's the reason so many Fortune 500 companies trust it, as U.S. and global regulatory compliance is built right into the platform without requiring manual IT setup. This is crucial for regulated industries, as it greatly reduces the risk of accidental non-compliance and the substantial fines that come with it. Box's AI capabilities also stand out for transforming unstructured content into actionable, searchable data. Furthermore, Box’s setup process is streamlined and easy, balancing user-friendliness with the necessary security and compliance features essential for businesses, especially those in healthcare, finance, and legal sectors. The initial setup, even for enterprise teams, is much simpler compared to other platforms. Also, the integration with Asana is seamless because I can attach Box files directly to Asana tasks, and any updates sync automatically, ensuring everyone always accesses the latest version. Review collected by and hosted on G2.com.

I don't like the glacial upload/download speeds for files over 20GB, even on high-bandwidth connections. It's frustrating to deal with frequent upload failures with generic error messages and limited resumable upload functionality. There are sync delays with Box Drive for large folders, sometimes taking 1-2 hours, which can lead to version conflicts and outdated files. Plus, there's no way to prioritize sync jobs or throttle bandwidth, which can cripple local office or remote user networks. Review collected by and hosted on G2.com.

I liked the mirror function in Box, which allowed me to upload documents from my computer as if it were a folder, and it automatically reflected in the cloud. This saved me many steps compared to other applications where I had to use the browser. Additionally, this function did not take up space on my computer, which was very convenient. The initial setup process for Box was super simple. Review collected by and hosted on G2.com.

It was lagging a lot when I was uploading to the mirror folder from my computer. Review collected by and hosted on G2.com.

It’s easy to save files and identify them later. It also syncs well with local folders, and the application can access the files without any hassle. Many times, it becomes simple to share files from Box with multiple people. Review collected by and hosted on G2.com.

Nothing so far. It seems straightforward and easy to use, but we still need to explore all the features and then identify any that we might not like. We’ll continue exploring. Review collected by and hosted on G2.com.

The best thing I like about Box is its strong cloud-based file storage and collaboration features. It makes it easy to store files securely, share them, and access them from anywhere. The UI is clean and simple, which helps me keep documents organized. I also like the permission controls that let you set different access levels for team members. Integrations with other tools like MS Office and Google Workspace make collaboration smoother. Review collected by and hosted on G2.com.

Box can feel a bit slow when uploading or downloading large files. The pricing is also a little high compared to some other cloud storage solutions, especially for smaller teams or individual users. Review collected by and hosted on G2.com.

What I like best about Box is its excellent balance of security, simplicity, and collaboration. The platform makes it incredibly easy to store, organize, and share files across teams while maintaining strong access controls and compliance standards.

I especially appreciate the seamless integrations with tools like Microsoft Office and Google Workspace, which allow us to edit documents in real time without switching platforms. The version history and file recovery features are also very reliable, giving peace of mind when working on critical documents.

Overall, Box has significantly improved our document management process by making collaboration faster, more secure, and more organized. Review collected by and hosted on G2.com.

What I dislike about Box is that it can sometimes feel slower than expected, especially when uploading or syncing large files. The desktop sync tool isn’t always as smooth or intuitive as other cloud storage platforms, which can affect productivity during heavy usage.

Additionally, some advanced features and storage limits are locked behind higher-priced plans, making it less cost-effective for small teams or individual users. The interface, while clean, can also feel slightly complex for new users and requires a learning curve to fully utilize all functionalities.

Overall, while Box is powerful and secure, performance consistency and pricing flexibility are areas that could be improved. Review collected by and hosted on G2.com.

It provides a very reliable platform for cloud storage and document management with very robust permission settings that makes it easy to securely share documents with team members, customers, and partners. Review collected by and hosted on G2.com.

Nothing that is particularly wrong with this platform it provides a great way to organize multiple files into a single place and share them very easily. Review collected by and hosted on G2.com.

The value for money of cloud storage and additional functionalities, especially Sign (for signatures) and Canvas (for creating mind maps, charts, etc.). Review collected by and hosted on G2.com.

The upload speed is slightly lower than other similar cloud storage tools. Review collected by and hosted on G2.com.

I like how Box allows me to store files and documents in the cloud, so I can access them from any device anywhere. It solves many common problems related to file storage, collaboration, and data security. Box helps me store files securely in one place, access them from anywhere, and share them easily without worrying about data loss or version confusion. It improves collaboration by keeping everyone on the same file and protects sensitive data with strong security controls. What I like most about Box is its secure and easy file sharing. It keeps all files organized in one place, allows smooth collaboration, and lets me access my content anytime from any device with confidence in data security. I also like how Box integrates smoothly with other tools like Microsoft 365 and Google Workspace. The version control, activity tracking, and mobile access work especially well and make collaboration simple and reliable. The initial setup of Box was easy and quick. Creating an account, uploading files, and setting sharing permissions was simple, and the interface made it easy to get started without much learning time. Review collected by and hosted on G2.com.

Sometimes file syncing and notifications can be slow, and a few advanced features feel complex for new users. Improving speed consistency and making the interface a bit more intuitive would make Box even better. Improving background sync speed, especially for large files, would help a lot. Real-time or more reliable notifications would also improve responsiveness. For the interface, clearer icons, simpler menus, and better onboarding tips for advanced features would make it more intuitive for new users. Review collected by and hosted on G2.com.

I use Box for storing files because it's easy to access them. I really like the branding of Box. It's the features like categories and filters that stand out for me, and it's better than Google Drive. The interface is really good. The initial setup was really good, and I even found it fun. Box is built on a great platform and works well as an enterprise tool. Review collected by and hosted on G2.com.

I feel like Box could really improve by adding features like AI summarization for files and maybe some kind of prioritization feature. It would be great if there was a way to have files sorted and prioritized automatically according to my account settings. Review collected by and hosted on G2.com.