Jose M.
JM
Jose M.
CyberSecurity Administrator
Enterprise (> 1000 emp.)
"Secure, Modern Collaboration Made Effortless with BOX"
5/5
What do you like best about Box?

BOX offers a modern approach to sharing and storing information with collaborators and third parties involved in your organization's projects. It ensures safety and compliance with all relevant regulations. You can access BOX from anywhere, and sharing is protected by robust security protocols to prevent data leaks, including integration with other IT security vendors. It provides Ease integration and implementation with IT Security Vendors API which allow to incorporated a security layer for content protection. Review collected by and hosted on G2.com.

What do you dislike about Box?

A complete integration with all Crowdstrike data protection settings is still on the roadmap, which would allow for scanning or protecting files stored on BOX. Review collected by and hosted on G2.com.

Andy H.
AH
Andy H.
Senior Commerce Media Director
Mid-Market (51-1000 emp.)
"Efficient File Sharing with Glitchy PowerPoint Support"
2.5/5
What do you like best about Box?

I use Box for sharing, storing, and sending files. I really like the ease of uploading files and dragging them from place to place, which helps me save time. Box also allows multiple people to work on a large file simultaneously, which is really helpful for collaboration. Review collected by and hosted on G2.com.

What do you dislike about Box?

Sometimes when working on PowerPoints in Box, there are glitches that don't let you open in PowerPoint, just Google Docs or you make changes and it saves it as a copy which then doesn't capture all the changes. It is quite honestly pushing us away from using Box at the present time. Also, there needs to be a way to get that fixed to avoid this issue. Review collected by and hosted on G2.com.

Verified User in Semiconductors
GS
Verified User in Semiconductors
Mid-Market (51-1000 emp.)
Guest users or non-business users of the software, not included in G2 scores.
"Simple, Effective File Sharing with a Clean, Well-Designed UI"
5/5
What do you like best about Box?

It’s simple to use and a very effective way to share files and manage projects. I like the UI, the site overall, and how easily you can share things within the company. Review collected by and hosted on G2.com.

What do you dislike about Box?

Nothing, it works well and is well designed. It could be better the part of the access, often I have to access again I think there is some issues with cookies. Review collected by and hosted on G2.com.

Sidharth C.
SC
Sidharth C.
Mid-Market (51-1000 emp.)
"Efficient, User-Friendly, and Fast-Responding"
4.5/5
What do you like best about Box?

I find Box to be easily accessible software for folder access, which helps me work efficiently. I appreciate being able to download or paste files in a fraction of a second. The ability to copy the link of a saved file and paste it into my work file for easy accessibility is particularly valuable to me. Box's fast response time sets it apart, as other applications take longer to respond. Additionally, the initial setup was too easy, and overall, Box is very user-friendly. Review collected by and hosted on G2.com.

What do you dislike about Box?

Box is perfectly right, but there could have been a Trash folder which could be helpful if some files are mistakenly deleted. Review collected by and hosted on G2.com.

David W.
DW
David W.
Managing Principal
Small-Business (50 or fewer emp.)
"Secure, Free Storage with Seamless Setup"
5/5
What do you like best about Box?

I like that Box is free and provides me with a good amount of storage, which means I don't need a paid cloud service. It's also secure, so I know that when I put something in Box, it's not going to fall into the wrong hands. The initial setup was very easy, and it has a mobile version that I use as well. I really don't have any complaints about Box; it's there when I need it. Review collected by and hosted on G2.com.

What do you dislike about Box?

Maybe if anything, making it easier to search for certain types of files. Review collected by and hosted on G2.com.

Sara Y.
SY
Sara Y.
Digital Campaigns Manager
Small-Business (50 or fewer emp.)
"Unlimited Storage and Seamless Collaboration"
5/5
What do you like best about Box?

I appreciate that Box offers what feels like unlimited cloud storage, as well as signature features through Box Sign. It also promotes collaboration both within departments and among different teams. Review collected by and hosted on G2.com.

What do you dislike about Box?

At first, it can seem a bit clunky or awkward to use, especially because it's so large—almost like managing your own database or network. Sometimes, finding the files or information you need for a project with a tight deadline can be challenging. Review collected by and hosted on G2.com.

Alanna H.
AH
Alanna H.
Founder and Teacher
Mid-Market (51-1000 emp.)
"Frequent Errors Are a Problem But I Understand It's a Good Solution for Orgs That Must Use MS Office"
1.5/5
What do you like best about Box?

It integrates with Microsoft Office and has desktop integration. That's about all the positives I can give about Box, unfortunately. Review collected by and hosted on G2.com.

What do you dislike about Box?

Frequent errors prevent you from actually using Box as a fairly regular basis. Sync errors, access issues, and sometimes it is unavailable. It prevents work from being done, a literal un-productivity tool sometimes. Review collected by and hosted on G2.com.

James H.
JH
James H.
Director of Strategy
Mid-Market (51-1000 emp.)
"Great for File Sharing, Needs Better Live Collaboration"
4/5
What do you like best about Box?

I use Box for sharing files across teams and keeping historic files on projects with multiple work streams. I like the version control and the ability to easily keep a shared folder where I can restrict and allow access to different folks, both internal and client, even though we're not on the same company internal platform. The initial setup was pretty easy as it auto-loaded on my computer. Box is super easy and great for collaboration across systems. Review collected by and hosted on G2.com.

What do you dislike about Box?

I would like to have live editing so we can edit a document simultaneously. It would also be good for Box to have an AI tool that shows redundancy or gives recommendations on organizing better based on size, file name, or people using it. Review collected by and hosted on G2.com.

Adam W.
AW
Adam W.
Associate Designer
Small-Business (50 or fewer emp.)
"Box Makes File Sharing Fast and Easy for Remote Teams"
4/5
What do you like best about Box?

Box is a great file-sharing platform. I use it daily to support my projects, and it lets us upload and share documents quickly, which is especially important for our remote team. Review collected by and hosted on G2.com.

What do you dislike about Box?

Box can be a bit frustrating at times, especially when it comes to moving files around and keeping them in the right order. It also sometimes struggles when I try to download large batches of selected files. Review collected by and hosted on G2.com.

Oswald C.
OC
Oswald C.
"Secure Collaboration with Integration Challenges"
4/5
What do you like best about Box?

I like Box for its strong enterprise-grade security, granular permission controls, and built-in compliance foundation. Unlike many consumer-grade cloud tools, security and governance are designed into the platform from the start. It also stands out for secure external collaboration, allowing us to safely share sensitive files with clients, vendors, and external partners while maintaining full visibility and control. The deep integrations with Microsoft 365, Google Workspace, and other business apps create a smooth, unified workflow that cuts down on app switching and saves time. For small teams or individual users, the onboarding flow is intuitive, making it easy to set up and get started quickly. Review collected by and hosted on G2.com.

What do you dislike about Box?

I don't like the steep learning curve for advanced features. While basic file storage and sharing are intuitive, configuring advanced workflows and complex permissions needs a significant time investment. New admins often have to rely on Box’s documentation or paid support for these features. I also find the limited offline functionality frustrating. The desktop app’s offline mode is clunky, and files marked for offline access sometimes fail to sync reliably when reconnected. There's also no easy way to bulk-select folders for offline use, which creates friction for teams in low-connectivity environments. Review collected by and hosted on G2.com.