Bolognese P.
BP
Bolognese P.
Library Services Coordinator
Libraries
Mid-Market (51-1000 emp.)
"Security and Collaboration Centralized for Libraries"
3.5/5
What do you like best about Box?

What I appreciate most about Box is its strong security and precise permission management, which is extremely important for our library in Germany. We store a large number of rare digital archives, reader information, and internal administrative documents, and Box allows us to set different access rights for different staff and external partners to ensure the safety of precious materials and personal data. In addition, its stable cloud storage and convenient file sharing functions are very practical. We no longer need to transmit large scanned files and collection materials via email, and team members can access the latest files remotely. The version tracking function also avoids confusion caused by repeated modifications of documents. The system is simple to operate and easy for all team members to get started. It centralizes all kinds of library documents, making file management more standardized and efficient, and strongly supports our daily work and archive preservation. Review collected by and hosted on G2.com.

What do you dislike about Box?

While Box serves our library’s core needs well, there are a few areas that feel less ideal for our daily work in Germany. The interface for organizing large batches of digitized archival materials can feel rigid. We often manage thousands of scanned historical documents, images, and media files, and the platform lacks flexible bulk tagging and advanced filtering options, making it slower to sort and retrieve special-collection items. File preview for high-resolution scans and rare-format documents sometimes loads slowly or doesn’t display correctly on lower-bandwidth connections, which is inconvenient when staff work remotely or from branch libraries. Review collected by and hosted on G2.com.

Gleyciane R.
GR
Gleyciane R.
Facility Management Specialist
Facilities Services
Mid-Market (51-1000 emp.)
"Secure Cloud Storage with Seamless Collaboration for Facility Management"
4/5
What do you like best about Box?

I appreciate how well Box fits our daily facility management work in Germany. Its permission control is very precise, allowing us to set different access rights for internal teams, on-site maintenance staff, and external vendors, ensuring the security of building drawings, maintenance records, and contract documents. The file storage and sharing function is stable and efficient. Field personnel can view the latest data in real-time through mobile devices, greatly improving the speed of information synchronization. Box's cloud storage is reliable with good version management, so we don't lose important files or use wrong versions due to repeated modifications. The simple interface and easy operation also let the whole team get started quickly, effectively improving the efficiency of daily work. Review collected by and hosted on G2.com.

What do you dislike about Box?

The mobile interface can feel slow when accessing large technical drawings and inspection reports on-site, which is frustrating for field staff with limited network speed. File organization for high-volume maintenance records and project documents could be more flexible; the folder structure lacks some advanced tagging and quick-filtering features that would help us locate compliance files faster. Occasionally, syncing between desktop and mobile is delayed, leading to brief confusion over whether team members have the latest document version. Some of the collaboration tools also feel overly formal for quick internal updates, and integration with certain on-site maintenance tools we use isn’t as smooth as we’d like. Review collected by and hosted on G2.com.

Tajinder N.
TN
Tajinder N.
team lead
Telecommunications
Enterprise (> 1000 emp.)
"Robust Collaboration with Security, Slightly Pricey"
4.5/5
What do you like best about Box?

I like how Box balances security and ease of collaboration. It feels tightly controlled for sensitive files with strong permissions, audit trails, and compliance features, while still enabling teams to share and co-work smoothly both inside and outside the organization. The granular permissions and security allow very specific access levels, which is great for regulated industries or companies handling confidential data. I appreciate the clean collaboration features like versioning, comments, and shared folders which make it easy to track changes and keep discussions organized. The strong integrations ecosystem is another plus, as Box works well with Microsoft 365, Google Workspace, and hundreds of other apps, allowing me to keep documents in Box while using my favorite productivity tools. I also find the initial setup of Box super handy and friendly. Review collected by and hosted on G2.com.

What do you dislike about Box?

Everything is superb except you can slow down the prices Review collected by and hosted on G2.com.

Vikas K.
VK
Vikas K.
Senior Process Associate
Information Technology and Services
Enterprise (> 1000 emp.)
Guest users or non-business users of the software, not included in G2 scores.
"Helpful Daily Document Storage with Anywhere Access"
5/5
What do you like best about Box?

This is a very helpful app. I use it daily to store my documents, data, and photos, and I can access them from anywhere. I recommend using this app. Review collected by and hosted on G2.com.

What do you dislike about Box?

I don’t really have anything negative to say about the Box app. The only issue I’ve noticed is that uploads can be slow. Review collected by and hosted on G2.com.

임동근 .
임동근 .
Research Fellow
Enterprise (> 1000 emp.)
Guest users or non-business users of the software, not included in G2 scores.
"Box’s Standout Security for Protecting Sensitive Files"
4.5/5
What do you like best about Box?

The security features are what stand out the most to me. I also use services like Dropbox and iCloud Drive, but Box feels much more focused on protecting sensitive files. When working with important documents or research data, that extra level of security is really reassuring. Review collected by and hosted on G2.com.

What do you dislike about Box?

Because the platform prioritizes security, some actions require additional steps. For new users, this can make the system feel a bit complicated at first. It usually takes a little time to get familiar with the workflow. Review collected by and hosted on G2.com.

Verified User in Construction
UC
Verified User in Construction
Enterprise (> 1000 emp.)
"Solid File Storage without Frills"
3/5
What do you like best about Box?

It consistently works for uploading and viewing documents with a solid and intuitive search. It is no frills, but has a clean interface and makes file management easy. Also the Box Sync is great! Review collected by and hosted on G2.com.

What do you dislike about Box?

The viewer in Box can be really rough. Trying to zoom in and out of a PDF can zoom your whole page and it doesn't feel dialed in. Also the live document collaboration is lacking. Lastly the search on Box Drive is not very good. It used to be better when it was Box Sync. Review collected by and hosted on G2.com.

John Paul O.
JO
John Paul O.
Loan Officer
Information Technology and Services
Small-Business (50 or fewer emp.)
"Streamlined Collaboration, Minor Lag with Large Files"
4.5/5
What do you like best about Box?

I use Box for secure business collaboration, AI-powered insights, workflow automation, and the seamless app ecosystem. I like the workflow automation feature, especially Box Relay, which helps me by acting as the connective tissue between different tools like DocuSign and Slack. For instance, when a client uploads a signed PDF, it automatically notifies the sales team, which is a great time-saver. I think Box is smoother, fast, and reliable compared to tools like Google Drive and Dropbox. The initial setup was super easy and user-friendly. Review collected by and hosted on G2.com.

What do you dislike about Box?

I don't like the big file lags. When working with massive files, Box sometimes feels sluggish. Review collected by and hosted on G2.com.

Verified User in Non-Profit Organization Management
UN
Verified User in Non-Profit Organization Management
Small-Business (50 or fewer emp.)
"Effortless and Secure File Sharing Across Platforms"
5/5
What do you like best about Box?

I love using Box for its ease of use and its ability to securely share information across platforms, even when we use Google Workspace and some clients use Microsoft 365. It is a safe and secure solution for sharing important data. Review collected by and hosted on G2.com.

What do you dislike about Box?

Though Box is a great tool for integration, I do find that some of the more extensive spreadsheet features, such as formatting and color, do not always transfer easily when using Box, and these elements can sometimes be lost or removed. Review collected by and hosted on G2.com.

Meghan D.
MD
Meghan D.
Digital Marketing Specialist
Enterprise (> 1000 emp.)
"Fast, Reliable File Sharing for Work and Students"
5/5
What do you like best about Box?

I can upload a wide variety of files for work and for my students, and I have them submit everything through Box. It also handles very large images and other files well, with fast loading when I upload and access them. Review collected by and hosted on G2.com.

What do you dislike about Box?

I wish I could change folder colors, or at least have more options for aesthetically organizing things. It would also be great to have some kind of workflow feature—maybe tasks where you can assign people to upload specific items. Review collected by and hosted on G2.com.

SHIFIN C.
SC
SHIFIN C.
Senior Systems Development Engineer
Information Technology and Services
Enterprise (> 1000 emp.)
"Elevating Collaboration with Secure, AI-Driven Processes"
4.5/5
What do you like best about Box?

Box is most helpful because it simplifies secure collaboration and content management while offering advanced AI-powered workflows and integrations. Its ability to combine secure cloud storage with powerful collaboration tools, making it easy for teams to manage, share, and work on content from anywhere that made the Box more generous.

The upsides include enterprise-grade security, seamless integrations, strong choice for organizations that prioritize compliance, and user-friendly workflows that boost productivity. Review collected by and hosted on G2.com.

What do you dislike about Box?

The least helpful aspects of Box are its relatively higher cost which can be challenging for smaller organizations, its occasional complexity for new users who may face a learning curve during setup, and its limitations in offline access compared to some competitors. While these factors may reduce its appeal for startups or teams seeking simpler solutions, Box continues to excel in enterprise-grade security, compliance support, and seamless collaboration features, making it a strong choice for larger businesses that prioritize data protection and integrated workflows. Review collected by and hosted on G2.com.