Prem K.
PK
Prem K.
Siem Engineer
Information Technology and Services
Small-Business (50 or fewer emp.)
"Secure, User-Friendly Collaboration with Box"
4.5/5
What do you like best about Box?

I like Box for its ease of use and strong security features. It makes file sharing and collaboration very simple while still giving full control over access and permissions. I also appreciate that I can access files from anywhere and it integrates easily with other tools my team uses, like Microsoft Office 365 and Slack. The initial setup of Box was straightforward and user friendly, and I didn't have to put in much technical effort to manage basic configurations. Box has improved our file governance and made collaboration more structured, which I find incredibly valuable. Review collected by and hosted on G2.com.

What do you dislike about Box?

One area that could be improved is performance as uploads or previews can sometimes feel slow with large files. The search functionality can also be a bit inconsistent when trying to quickly locate specific documents Review collected by and hosted on G2.com.

Sri Ram P.
SP
Sri Ram P.
Technical Content Dev Lead
Small-Business (50 or fewer emp.)
"Great online collaboration tool with robust AI capabilities"
5/5
What do you like best about Box?

What I like most about Box is how seamlessly it supports collaboration and secure file sharing. It makes it easy to manage documents across teams in an efficient way, while still maintaining strong security and compliance standards. Review collected by and hosted on G2.com.

What do you dislike about Box?

File syncing and preview performance can sometimes slow down when working with very large files or extensive shared directories. Sometimes, I feel it is cumbersome to search for a file among dozens of them. Review collected by and hosted on G2.com.

Brandon W.
BW
Brandon W.
Founder & Principal
Mid-Market (51-1000 emp.)
"Box: Secure, Neutral, and AI-Powered"
4.5/5
What do you like best about Box?

I primarily use Box as our team's centralized Source of Truth for project documentation. The ability to set granular permissions and track every 'touch' on a file or folder through the access logs is indispensable, giving me peace of mind regarding security. I'm impressed with Box's ecosystem neutrality which means I'm not confined to Google or Microsoft ecosystems; I can edit a Word doc, then jump into a Google Sheet, and finally a Photoshop file - all stored in the same secure Box folder. The new Box AI features have saved me hours of manual reading by summarizing my research folders instantly. Box acts as secure connective tissue between our Salesforce and Slack workflows, and Box AI helps me query massive folders to find specific data, making it a live, searchable knowledge base. The Box Shuttle tool made the initial data move almost invisible to the rest of the team. I love the new dashboard that shows which integrations are active at a glance, and connecting it to Slack and Microsoft CoPilot took just minutes. Box has become the backbone of our operations, bridging the gap between our Slack channels and Salesforce CRM. Review collected by and hosted on G2.com.

What do you dislike about Box?

If I could change one thing, it would be the external sharing experience. While I love the security, my clients sometimes find it frustrating to create an account just to view a password-protected folder. Additionally, while Box Drive is great for saving disk space, the sync speeds for large video files still lag behind some of the more consumer-focused competitors. Review collected by and hosted on G2.com.

Megan J.
MJ
Megan J.
Business Development Representative
Mid-Market (51-1000 emp.)
"Effortless Content Management, Needs Better Integration"
5/5
What do you like best about Box?

I primarily use Box as a centralized hub for managing, sharing, and collaborating on sales and marketing resources. It safely organizes super important documents in one place rather than having them scattered across a desktop, centralizing everything neatly. I like that it makes content management feel effortless while giving control and structure. Box provides both speed and control, removing a lot of manual steps so everything I need is right where I expect it. On the control side, I know everything in Box is approved, so there's no worry involved. Lastly, the initial setup was very easy since it's easily accessible via our one login portal. Review collected by and hosted on G2.com.

What do you dislike about Box?

Sometimes there is integration friction where syncing content isn't 100% seamless. Review collected by and hosted on G2.com.

Lucy G.
LG
Lucy G.
Content Creator
Small-Business (50 or fewer emp.)
"One of The Best Cloud Apps for Me! Smooth, Fast, and Keeps My Files Organized"
5/5
What do you like best about Box?

I’ve been using Box for more than 10 years, and it’s been a great experience for me. I keep my PDFs and other important files stored there, and it’s become my go-to place for staying organized. I especially like the app, because it makes managing all of my files simple and convenient. The app works pretty smoothly and fast too. Review collected by and hosted on G2.com.

What do you dislike about Box?

I don’t think it offers much free storage, and it would be better if there were more free space included. Review collected by and hosted on G2.com.

abdo e.
AE
abdo e.
Data Analyst
Small-Business (50 or fewer emp.)
"Seamless Collaboration and Robust Security in One"
4.5/5
What do you like best about Box?

I use Box primarily for securely storing and sharing SQL scripts, data reports, and large Excel datasets, and it acts as a central hub for collaborating with my team on various data projects. What I like most is the seamless integration with other tools and the drag functionality which makes uploading large datasets very fast. Also, the advanced search feature helps me find specific data files instantly, saving me a lot of time. The seamless integration is vital because I can open and edit my Excel files or data sheets directly within Box using Microsoft 365. The advanced search is a lifesaver when I'm looking for a specific SQL query inside hundreds of folders. It indexes the content, not just the file names, which makes my workflow much more efficient. The initial setup was incredibly straightforward and fast. The Box Drive feature allowed us to integrate the cloud folders directly into our local file explorers, so the team didn't need any special training, and we were able to migrate our existing data and set up user permissions within just a couple of hours. My team switched from Google Drive to Box because it offers much better enterprise-grade security and more advanced administrative controls. For our data projects, Box's ability to manage permissions and external collaboration feels more professional and secure. Review collected by and hosted on G2.com.

What do you dislike about Box?

The main area for improvement is the pricing structure, as it can be quite expensive for individual freelancers or small startups. Additionally, the free version has a limited storage capacity compared to competitors, and the file size limit for uploads on the basic plan can sometimes be a hurdle when dealing with very large database backups. Review collected by and hosted on G2.com.

Verified User in Sports
GS
Verified User in Sports
Small-Business (50 or fewer emp.)
Guest users or non-business users of the software, not included in G2 scores.
"Easy Collaboration/Photo/File Sharing Utility"
5/5
What do you like best about Box?

The ease of which files can be shared as well as the ability to limit who has access to what is shared. Review collected by and hosted on G2.com.

What do you dislike about Box?

There really isn't much to dislike, at least in the capacity I was using the app. Review collected by and hosted on G2.com.

Verified User in Logistics and Supply Chain
UL
Verified User in Logistics and Supply Chain
Enterprise (> 1000 emp.)
"Best-in-Class Secure File Sharing with Seamless DocuSign and Microsoft 365 Integration"
5/5
What do you like best about Box?

The security such as granular permission roles, audit trail, secured shared links, request for files so some folks don't need to login and just upload. There are many great built-in features for great collaboration with internal and external users. The integration with docusign and Microsoft 365 to edit seemslessly is great. Review collected by and hosted on G2.com.

What do you dislike about Box?

I enjoy it. It is still the best secure file sharing tool. What I don't like is they are not known a lot in many organizations or users still. They need to showcase how great they've been doing in the market with many fortune 100 companies. Review collected by and hosted on G2.com.

Lakshmisha S.
LS
Lakshmisha S.
GRC Consultant | Senior Developer
Enterprise (> 1000 emp.)
"Reliable collaboration tool"
5/5
What do you like best about Box?

Integration with excel web. It also lets you share documents easily and fast. Our team has created more documents placed in box than SharePoint. Integration with Outlook is aslso helpful Review collected by and hosted on G2.com.

What do you dislike about Box?

Loading time of box folders. Sync time can be make better if not best. There is lagging when more employees try to connect or download big files. Needs tuning Review collected by and hosted on G2.com.

Serafini O.
SO
Serafini O.
Media Operations Coordinator
Broadcast Media
Mid-Market (51-1000 emp.)
"Transforms Media Management with Robust Features"
4/5
What do you like best about Box?

I like how Box reliably handles large media files that are central to our broadcast work without constant upload failures or slow performance. Its secure permission controls stand out, allowing us to safely share sensitive production materials with external partners while restricting access as needed. The platform's consistent sync and strong version control keep our team aligned, even when working remotely across different departments. It removes friction from collaboration and lets us focus on production rather than file management issues. Additionally, the initial setup of Box was straightforward and relatively easy, with clear, step-by-step guidance. Review collected by and hosted on G2.com.

What do you dislike about Box?

Upload speeds for extremely large high-resolution video files can still be slower than ideal, especially during peak production periods. Even with stable internet, processing big raw footage files occasionally takes longer than expected, which can delay editing and post-production timelines. Review collected by and hosted on G2.com.