Sankalp  U.
SU
Sankalp U.
Digital Marketing Executive
Mid-Market (51-1000 emp.)
"Simple, Reliable File Sharing with Time-Saving Integrations"
4/5
What do you like best about Box?

What I like most about Box is how simple and reliable it is for managing and sharing files within our team. The UI is clean, and integrations are so much of a time saver. I also like how we can assign roles and permissions. Review collected by and hosted on G2.com.

What do you dislike about Box?

Firstly, the thing I dislike about Box is that the platform can sometimes feel a bit slow when working with large files. Pricing also becomes expensive as our storage and team size grow. While I like the platform for how powerful it is, some advanced admin and permission settings have a bit of a learning curve. Review collected by and hosted on G2.com.

Nikhil P.
NP
Nikhil P.
Scholar Trainee
Enterprise (> 1000 emp.)
"Secure Collaboration and Better Document Control"
4.5/5
What do you like best about Box?

Strong security and compliance, with granular permissions, solid data governance, and support for regulated industries. The collaboration features are also very useful: teams can share files, leave comments, review documents, and work together without constantly emailing attachments back and forth. Review collected by and hosted on G2.com.

What do you dislike about Box?

It can feel expensive compared with consumer-focused alternatives like Google Drive or Dropbox, especially for smaller teams. The interface can also be complex: while the enterprise features are powerful, some users may find the admin settings and permissions system more complicated than what you get with simpler file-sharing tools. Review collected by and hosted on G2.com.

Jose P.
JP
Jose P.
Sales Engineer
Small-Business (50 or fewer emp.)
Guest users or non-business users of the software, not included in G2 scores.
"Seamless, Secure File Collaboration with Box"
4.5/5
What do you like best about Box?

What I like most about Box is how seamlessly it centralizes and secures all our files in the cloud. The platform makes collaboration straightforward, with reliable version control, easy sharing, and strong integrations with the tools we use every day. It keeps everything organized and accessible without complicating workflows Review collected by and hosted on G2.com.

What do you dislike about Box?

One thing I dislike about Box is that some of the more advanced settings and admin controls can feel a bit scattered, which makes certain tasks less intuitive. At times, file previews or large uploads can also be slower than expected, especially when working with heavy content. Review collected by and hosted on G2.com.

Deepak K.
DK
Deepak K.
Senior Quality Analyst
Design
Small-Business (50 or fewer emp.)
"Box Feels Like a Complete Ecosystem for DWG Editing and Integrations"
4/5
What do you like best about Box?

Box provides a lot of app integrations that make it easy to work with stored data. I especially like that I can edit DWG data directly without having to move the files to another place. The built-in preview is really good, and the option to edit using Ares Kudo or send files via email directly, along with many other services, makes it feel like a complete ecosystem. Review collected by and hosted on G2.com.

What do you dislike about Box?

I’ve had a few issues with the commenting services in the AresC app, along with similar communication problems. At times it also feels laggy, especially when working with DWG files. In general, accessing the same files multiple times tends to cause problems. Review collected by and hosted on G2.com.

Akshada S.
AS
Akshada S.
Business Development Manager
Mid-Market (51-1000 emp.)
"Granular Permissions, Smooth Box Drive Integration, and AI-Powered Summaries That Save Time"
5/5
What do you like best about Box?

From an administrative standpoint, box handles granular permissions better than most cloud file shares we've deployed. Setting up distinct access tiers like preventing downloading while still allowing in browser viewing makes managing external vendor folders significantly safer. For our general staff the box drive desktop integration is what keeps them happy. It maps right into the native file explorer on windows and Mac so they don't have to keep a web browser tab open just to update spreadsheets or pull templates.

Lately the new AI feature inside box hubs have been a massive time saver for our operations team especially when trying to quickly summarize long legal agreements or pull without skimming all 40 pages manually. Review collected by and hosted on G2.com.

What do you dislike about Box?

The file sync engine can feel incredibly sluggish during heavy morning traffic, particularly if you're trying to push large video files or thick CAD designs into shared directories. We've hit a few sync errors where users get locked out of editing because box thinks someone else still has the file open locally, forcing a manual override or a machine restart.

Also, the built in notification system leaves a lot to be desired.

The foundational tier is reasonable but the moment you need advanced security governance tools the per seat pricing increases. Review collected by and hosted on G2.com.

SA
Sarfaraj Ahmed A.
Network Security Enginner
Information Technology and Services
Mid-Market (51-1000 emp.)
"Rock-Solid Version Control and Granular Permissions with Box"
4.5/5
What do you like best about Box?

For and end-user perspective, Box is extremely reliable when it comes to version control. There is no need to worry whether your changes have been updated or whether you're accidentally working on top of another colleague's version because of auto-locking and version history, Box Drive allows offline functionality that does not take up too much space on your computer.

While talking about the administrator's experience, the detailed folder permission setting make it the best solution possible. it is extremely useful to have access settings at the sub-folder level (View vs. Preview vs. Edit). Besides, the Administrator's Console provides very clear user activity statistics, while setting up SSO and Active Directory support was easy and not headache-inducing like in case of some other enterprise-level software. Review collected by and hosted on G2.com.

What do you dislike about Box?

The interface of the Web can be rather slow, especially when you attempt to drag or re-arrange huge batch folder at once - it may feel like you are doing clicks without any results. Moreover, the search indexing of the system is quite efficient, but in case you are searching for a very specific keyword located within a huge PDF document, there can be too many irrelevant matches pulled up from history before you get to the right file. Finally, from the admin point of view, the management of the external user;s licensing can become a real trouble to deal with. Review collected by and hosted on G2.com.

Ryan L.
RL
Ryan L.
Integrated Designer
Design
Small-Business (50 or fewer emp.)
"Simple File Sharing and Powerful Search for Daily Use"
4/5
What do you like best about Box?

As a daily user, uploading and sharing files is really simple, and the feature I use every day is the search function. Searching and finding files with a specific name or similar name, I find the files I need with ease and can easily browse the Box folders using my PC's file browser. Review collected by and hosted on G2.com.

What do you dislike about Box?

It can at times be slow, or would randomly crash when searching for files. But a restart usually fixes many of my Box issues and the file renaming at times just does not respond. Review collected by and hosted on G2.com.

Himanshu J.
HJ
Himanshu J.
Founder
Information Technology and Services
Small-Business (50 or fewer emp.)
Guest users or non-business users of the software, not included in G2 scores.
"Box Makes Team File Sharing Easy, Organized, and Secure"
5/5
What do you like best about Box?

Box is good for keeping files organized across a team without everyone sending attachments back and forth. I liked the folder sharing, version history and permission controls. The preview feature is also useful because you can quickly check PDFs, docs and presentations without downloading everything. Review collected by and hosted on G2.com.

What do you dislike about Box?

The permission system is powerful, but sometimes too many options make it confusing. It’s easy to wonder whether someone has view access, edit access or access through a shared folder. Search is okay, but not always perfect when you have a lot of files. Review collected by and hosted on G2.com.

MIHIR U.
MU
MIHIR U.
Developer
Information Technology and Services
Mid-Market (51-1000 emp.)
"Organized File Management for Daily Work"
5/5
What do you like best about Box?

I use Box in my project to manage and share client-related documents like API specifications, integration documents, test reports, and release files. In my day-to-day work, I organize files into folders based on modules or releases so that it’s easier to track changes over time.

A common scenario is during client discussions instead of searching through emails, I directly open the required document from Box and share the link. I also use permission settings to control access when sharing with different teams or external users. Version history is useful as well, especially when multiple updates are made to the same document. Review collected by and hosted on G2.com.

What do you dislike about Box?

Uploading large files sometimes takes more time than expected, especially when multiple files are uploaded together. Also, when there are many nested folders, it can take a few extra steps to navigate to the exact file. Managing permissions across multiple folders requires attention to avoid giving incorrect access. Review collected by and hosted on G2.com.

AA
Anup A.
Network Security Engineer
Information Services
Mid-Market (51-1000 emp.)
"Granular Security Controls, Strong Reporting, and Reliable Search"
5/5
What do you like best about Box?

As an Admin the sheer granularity of the security controls and permissions levels is what keeps us on Box. We handled a lot of external vendor contract and strict compliance data, so being able to restrict downloading or printing right at the folder level while still letting people preview document is s huge plus the box shield add-on has also given us great visibility into anomalous download and restricted content leaks without throwing a million false positives.

the reporting tolls are a lifesaver. when legal or HR asks for an audit log of who accessed a specific file three month ago. i don't have to sweat. I can pull a clean report in a few clicks. Also, the silent deployment for the desktop app via MDM (like JAMF/Intune) actually works without breaking existing user configurations, which saves the IT team a ton of manual labor during onboarding.

From a daily user perspective, the web UI is clean. The search functionality actually works well-it indexes text inside PDFs and spreadsheets quickly, which saves me from digging through nested folders when i only remember a project code or a specific clause.

The platform is built perfectly for enterpris-grade file sharing. the permission management is incredibly robust being able to restrict downloads, edits, or print capabilities at a highly granular folder level gives us complete peace of mind when dealing with external vendors. Review collected by and hosted on G2.com.

What do you dislike about Box?

while the platform is power ful it does have a minor learning curve. on the admin side managing deeply inharited permissions across a massive folder tree can sometimes feel overwhelming an the admin console UI could benefit form a more modern, streamlined layout.

For daily users, Box Drive (the desktop app) works fine most of the time, but it can occasionally lag or hit sync glitches if someone is working on a spotty home Wi-Fi. Review collected by and hosted on G2.com.