What I like most about Box is how simple and reliable it is for managing and sharing files within our team. The UI is clean, and integrations are so much of a time saver. I also like how we can assign roles and permissions. Review collected by and hosted on G2.com.

Firstly, the thing I dislike about Box is that the platform can sometimes feel a bit slow when working with large files. Pricing also becomes expensive as our storage and team size grow. While I like the platform for how powerful it is, some advanced admin and permission settings have a bit of a learning curve. Review collected by and hosted on G2.com.

Strong security and compliance, with granular permissions, solid data governance, and support for regulated industries. The collaboration features are also very useful: teams can share files, leave comments, review documents, and work together without constantly emailing attachments back and forth. Review collected by and hosted on G2.com.

It can feel expensive compared with consumer-focused alternatives like Google Drive or Dropbox, especially for smaller teams. The interface can also be complex: while the enterprise features are powerful, some users may find the admin settings and permissions system more complicated than what you get with simpler file-sharing tools. Review collected by and hosted on G2.com.

What I like most about Box is how seamlessly it centralizes and secures all our files in the cloud. The platform makes collaboration straightforward, with reliable version control, easy sharing, and strong integrations with the tools we use every day. It keeps everything organized and accessible without complicating workflows Review collected by and hosted on G2.com.

One thing I dislike about Box is that some of the more advanced settings and admin controls can feel a bit scattered, which makes certain tasks less intuitive. At times, file previews or large uploads can also be slower than expected, especially when working with heavy content. Review collected by and hosted on G2.com.

Box provides a lot of app integrations that make it easy to work with stored data. I especially like that I can edit DWG data directly without having to move the files to another place. The built-in preview is really good, and the option to edit using Ares Kudo or send files via email directly, along with many other services, makes it feel like a complete ecosystem. Review collected by and hosted on G2.com.

I’ve had a few issues with the commenting services in the AresC app, along with similar communication problems. At times it also feels laggy, especially when working with DWG files. In general, accessing the same files multiple times tends to cause problems. Review collected by and hosted on G2.com.

From an administrative standpoint, box handles granular permissions better than most cloud file shares we've deployed. Setting up distinct access tiers like preventing downloading while still allowing in browser viewing makes managing external vendor folders significantly safer. For our general staff the box drive desktop integration is what keeps them happy. It maps right into the native file explorer on windows and Mac so they don't have to keep a web browser tab open just to update spreadsheets or pull templates.

Lately the new AI feature inside box hubs have been a massive time saver for our operations team especially when trying to quickly summarize long legal agreements or pull without skimming all 40 pages manually. Review collected by and hosted on G2.com.

The file sync engine can feel incredibly sluggish during heavy morning traffic, particularly if you're trying to push large video files or thick CAD designs into shared directories. We've hit a few sync errors where users get locked out of editing because box thinks someone else still has the file open locally, forcing a manual override or a machine restart.

Also, the built in notification system leaves a lot to be desired.

The foundational tier is reasonable but the moment you need advanced security governance tools the per seat pricing increases. Review collected by and hosted on G2.com.

For and end-user perspective, Box is extremely reliable when it comes to version control. There is no need to worry whether your changes have been updated or whether you're accidentally working on top of another colleague's version because of auto-locking and version history, Box Drive allows offline functionality that does not take up too much space on your computer.

While talking about the administrator's experience, the detailed folder permission setting make it the best solution possible. it is extremely useful to have access settings at the sub-folder level (View vs. Preview vs. Edit). Besides, the Administrator's Console provides very clear user activity statistics, while setting up SSO and Active Directory support was easy and not headache-inducing like in case of some other enterprise-level software. Review collected by and hosted on G2.com.

The interface of the Web can be rather slow, especially when you attempt to drag or re-arrange huge batch folder at once - it may feel like you are doing clicks without any results. Moreover, the search indexing of the system is quite efficient, but in case you are searching for a very specific keyword located within a huge PDF document, there can be too many irrelevant matches pulled up from history before you get to the right file. Finally, from the admin point of view, the management of the external user;s licensing can become a real trouble to deal with. Review collected by and hosted on G2.com.

As a daily user, uploading and sharing files is really simple, and the feature I use every day is the search function. Searching and finding files with a specific name or similar name, I find the files I need with ease and can easily browse the Box folders using my PC's file browser. Review collected by and hosted on G2.com.

It can at times be slow, or would randomly crash when searching for files. But a restart usually fixes many of my Box issues and the file renaming at times just does not respond. Review collected by and hosted on G2.com.

Box is good for keeping files organized across a team without everyone sending attachments back and forth. I liked the folder sharing, version history and permission controls. The preview feature is also useful because you can quickly check PDFs, docs and presentations without downloading everything. Review collected by and hosted on G2.com.

The permission system is powerful, but sometimes too many options make it confusing. It’s easy to wonder whether someone has view access, edit access or access through a shared folder. Search is okay, but not always perfect when you have a lot of files. Review collected by and hosted on G2.com.

As an admin to be honest, from a pure platform management perspective, the granular access control in Box is what keeps our IT team sane.

In our previous setup, setting up external collaboration was always a gamble between security and user friction. With Box, the ability to enforce distinct permissions- like preview only for or restricting downloads at the folder level for external vendors-without locking down our internal teams is incredibly smooth.

The Content Cloud model actually delivers on what it promises. Instead of just being a passive storage bucket, the automated classification profiles (via Box Shield) do a heavy amount of lifting for us. We've set up policies where if a user drops a document containing PII or proprietary code into a shared folder, Box automatically flags it and restricts external sharing based on our compliance rules. It takes the human error factor out of data leaks.

Also from an end-user adoption standpoint, Box Drive is the real hero here. Getting our non-technical departments to log into a web UI always a battle, but Drive maps directly to their local machine's file explorer. They work out of it natively, changes sync instantly, and we don't have to worry about local hard drives getting clogged up because it streams on-demand.

On top of that, the lifecycle management and retention policies have completely changed how we handle data bloat. Before Box, users would just let old project folders sit and gather digital dust forever because "they might need it someday." Now, we can automate the archiving and deletion schedules based on content type and metadata tags. It forces a clean governance structure without the admin team having to play digital janitor and chase people down to clean up their storage footprint.

Lastly, the API ecosystem is incredibly robust. We hooked it up into our existing Slack and Salesforce pipelines over a weekend, and the webhook reliability for document state changes has been flawless. It behaves less like a standalone app and more like a core infrastructure layer for our business. Review collected by and hosted on G2.com.

While the platform is incredibly stable, the initial setup curve for advanced metadata cascading and retention policies can feel a bit rigid. When you are trying to map highly complex, legacy file structures into Box's governance framework, it requires a lot of meticulous upfront planning. If you don't get your folder hierarchy right from day one, restructuring massive data sets down the road and re-inheriting permissions across thousands of subfolders can become a bit tedious for the admin team.

Lastly, the admin console UI, while packed with incredibly powerful reporting tools, can feel slightly dense for newer admins. Navigating through the various layers of users settings, security policies, and device pinning restrictions takes a fair amount of clicking around. It's an incredibly powerful toolkit, but a slightly more streamlined or customizable admin dashboards would definitely help improve our daily workflow efficiency. Review collected by and hosted on G2.com.

I use Box in my project to manage and share client-related documents like API specifications, integration documents, test reports, and release files. In my day-to-day work, I organize files into folders based on modules or releases so that it’s easier to track changes over time.

A common scenario is during client discussions instead of searching through emails, I directly open the required document from Box and share the link. I also use permission settings to control access when sharing with different teams or external users. Version history is useful as well, especially when multiple updates are made to the same document. Review collected by and hosted on G2.com.

Uploading large files sometimes takes more time than expected, especially when multiple files are uploaded together. Also, when there are many nested folders, it can take a few extra steps to navigate to the exact file. Managing permissions across multiple folders requires attention to avoid giving incorrect access. Review collected by and hosted on G2.com.