I like having my documents and files available from anywhere. It also makes it easy to share files when I need to. Review collected by and hosted on G2.com.

Since it’s a cloud solution, internet dis-connectivity can be an issue at times. Box Drive helps solve this to a great extent, but the app still needs to follow drive path limitations. Review collected by and hosted on G2.com.

Secure, cloud-based file storage, sharing, and collaboration. It makes it easy to store files and transfer them without hassle. Review collected by and hosted on G2.com.

Generating URLs could be better and easier, especially when it comes to shortened URLs. Review collected by and hosted on G2.com.

I like that Box is super easy to use, which makes it convenient for my tasks. Having it integrated within Salesforce means I don't need to go to Box directly, which saves time for me and my team. Review collected by and hosted on G2.com.

I find customer service or support to be an issue. The SLAs are too long, which can be a bit frustrating when immediate help is needed. Review collected by and hosted on G2.com.

Easier file sharing even to external users. Review collected by and hosted on G2.com.

Overall, I don’t dislike Box, since it’s easier to manage and deploy. Review collected by and hosted on G2.com.

I use Box for work and find its ability to share and view files and projects seamlessly incredibly valuable. The application makes my work life easier by providing an intuitive interface that simplifies file sharing and accessibility. I particularly like the ease of using Box, as it ensures that navigating through different functions and tasks is straightforward. Additionally, Box excels in facilitating collaboration, making it simple to work with colleagues efficiently and effectively. The initial setup of Box was really easy, which was a relief and allowed a quick start without complications. Overall, my positive experience with Box fills me with confidence, so much so that I would highly recommend it with a score of ten out of ten. Review collected by and hosted on G2.com.

I find that Box needs more emphasis on notifying the appropriate individuals when access is granted to a specific file or folder. This is something that could be improved to enhance the collaboration experience. Review collected by and hosted on G2.com.

Box is great cause it is a fully accessible file storage from virtually anywhere. Review collected by and hosted on G2.com.

Sometimes logging in or syncing with your pc can be troublesome Review collected by and hosted on G2.com.

I greatly appreciate Box for its comprehensive approach to contact management. It excels by combining secure file storage with robust sharing options and strong collaboration features. This integration is further enhanced by its workflow automation abilities and deep integration with other business applications, which streamlines processes and improves team productivity. I find the way Box automates repetitive and manual tasks through intelligent workflows particularly valuable, as it allows me and my team to devote more time to strategic and creative activities or customer-facing tasks. Additionally, the setup process for Box is user-friendly and straightforward, involving only a few simple steps to get started, which eases the onboarding process. Box's ability to enhance security and maintain compliance gives me confidence, and its integration with tools like Microsoft Office and Adobe Acrobat extends its usability across various work demands. The transition from other platforms like SharePoint and Office Server to Box has significantly improved communication and efficiency in my team. Review collected by and hosted on G2.com.

I find that the customer support for Box could improve in terms of responsiveness. The Box Drive Sync app also has performance and reliability issues that need addressing. Additionally, specific functionalities, particularly file sorting, could be more reliable. The efficiency and organization provided by reliable file sorting are crucial for productivity, as they save time, reduce errors, and make it easier to find information. Review collected by and hosted on G2.com.

• Box provides a secure and reliable platform that scales well for large organizations like ours. I especially value the consulting services we received during implementation, which gave us clear guidance and best practices right from the start.

• I appreciate Box’s forward-looking vision, particularly in the area of AI. Even though we are still early in our adoption, it’s clear that Box is building toward a more secure and structured environment that will benefit us long-term.

• The combination of strong platform features and expert consulting support made our adoption process much smoother than expected. Review collected by and hosted on G2.com.

• Some of the AI capabilities are still developing, so while the roadmap is exciting, not all of the features are fully realized yet.

• There is a learning curve with some of the advanced functionality, which requires time and training to fully adopt across the organization.

• Occasional complexity in aligning Box features with existing workflows means that consulting support is especially valuable at the beginning. Review collected by and hosted on G2.com.

I enjoy the easy navigation around the dashboard. It's very self-explanatory to find what I may be looking for. Additionally, there is contact support available if issues arise. The initial setup was pretty simple; I was granted permissions and received a quick tutorial. Review collected by and hosted on G2.com.

At first, it was the access I was granted in which limited my permissions, however once the admin helped to correct that, I no longer had issues. Review collected by and hosted on G2.com.

I like the traditional features, but have found the Box AI features more useful. Review collected by and hosted on G2.com.

Box Ai extracts the data, but does not show the highlights on the text extracted. So still a lot of manual work involved. Review collected by and hosted on G2.com.