--- title: Box Reviews meta\_title: 'Box Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 5260 reviews by the users' company size, role or industry to find out how Box works for a business like yours. aggregate\_rating: rating\_value: 4.2 review\_count: 5260 scale: '5' date\_modified: '2026-08-10' parent\_category: name: Content Management url: https://www.g2.com/categories/content-management --- ### Box Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users find Box extremely **easy to use** , appreciating its intuitive design and minimal training requirements. [(96 mentions)](https://www.g2.com/products/box/reviews?filters%5Bsentiment_snippet%5D=1106455&qs=pros-and-cons#reviews) Users value the **robust security measures** of Box, ensuring safe storage and sharing of sensitive documents seamlessly. [(57 mentions)](https://www.g2.com/products/box/reviews?filters%5Bsentiment_snippet%5D=1106582&qs=pros-and-cons#reviews) Users love the **simplicity of sharing and collaborating** with Box, enhancing productivity and peace of mind in managing files. [(54 mentions)](https://www.g2.com/products/box/reviews?filters%5Bsentiment_snippet%5D=1107663&qs=pros-and-cons#reviews) Users appreciate the **easy sharing** capabilities of Box, enabling secure, organized collaboration from any device. [(50 mentions)](https://www.g2.com/products/box/reviews?filters%5Bsentiment_snippet%5D=1108095&qs=pros-and-cons#reviews) Users value the **seamless integration** of Box, enhancing collaboration and simplifying file management across platforms. [(47 mentions)](https://www.g2.com/products/box/reviews?filters%5Bsentiment_snippet%5D=1108171&qs=pros-and-cons#reviews) Users often experience **slow performance** with Box, especially during file syncing and mobile app usage. [(30 mentions)](https://www.g2.com/products/box/reviews?filters%5Bsentiment_snippet%5D=1106251&qs=pros-and-cons#reviews) Users feel that Box is **expensive** , especially for smaller teams compared to other storage options available. [(27 mentions)](https://www.g2.com/products/box/reviews?filters%5Bsentiment_snippet%5D=1105829&qs=pros-and-cons#reviews) Users find the **storage limitations** of Box frustrating, particularly due to costs and inadequate organizing options. [(20 mentions)](https://www.g2.com/products/box/reviews?filters%5Bsentiment_snippet%5D=1106382&qs=pros-and-cons#reviews) Users find Box **lacking advanced features** , making it challenging for newcomers to utilize its capabilities effectively. [(17 mentions)](https://www.g2.com/products/box/reviews?filters%5Bsentiment_snippet%5D=1107916&qs=pros-and-cons#reviews) Users report **performance issues** with Box, including slow uploads, downloads, and syncing that hinder productivity. [(17 mentions)](https://www.g2.com/products/box/reviews?filters%5Bsentiment_snippet%5D=1105109&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of Box ##### 1. Ease of Use Users find Box extremely **easy to use** , appreciating its intuitive design and minimal training requirements. [ See 96 mentions ](https://www.g2.com/products/box/reviews?filters%5Bsentiment_snippet%5D=1106455&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 5.0/5 "Effortless and Secure File Sharing Across Platforms" What do you like about Box? I love using Box for its ease of use and its ability to securely share information across platforms, even when we use Google Workspace and some client ![Omar G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Omar G.") OG Omar G. Mid-Market (51-1000 emp.) 5.0/5 "Secure and Agile File Storage and Transfers" What do you like about Box? Secure, cloud-based file storage, sharing, and collaboration. It makes it easy to store files and transfer them without hassle. ##### 2. Security Users value the **robust security measures** of Box, ensuring safe storage and sharing of sensitive documents seamlessly. [ See 57 mentions ](https://www.g2.com/products/box/reviews?filters%5Bsentiment_snippet%5D=1106582&qs=pros-and-cons#reviews) See Related User Reviews ![Omar G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Omar G.") OG Omar G. Mid-Market (51-1000 emp.) 5.0/5 "Secure and Agile File Storage and Transfers" What do you like about Box? Secure, cloud-based file storage, sharing, and collaboration. It makes it easy to store files and transfer them without hassle. ![Oswald C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Oswald C.") OC Oswald C. 4.0/5 "Secure Collaboration with Integration Challenges" What do you like about Box? I like Box for its strong enterprise-grade security, granular permission controls, and built-in compliance foundation. Unlike many consumer-grade clou ##### 3. Sharing Users love the **simplicity of sharing and collaborating** with Box, enhancing productivity and peace of mind in managing files. [ See 54 mentions ](https://www.g2.com/products/box/reviews?filters%5Bsentiment_snippet%5D=1107663&qs=pros-and-cons#reviews) See Related User Reviews ![Omar G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Omar G.") OG Omar G. Mid-Market (51-1000 emp.) 5.0/5 "Secure and Agile File Storage and Transfers" What do you like about Box? Secure, cloud-based file storage, sharing, and collaboration. It makes it easy to store files and transfer them without hassle. ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Enterprise (\> 1000 emp.) 4.5/5 "Very Useful SharePoint for Team Collaboration and Easy Tool Integration" What do you like about Box? very useful to have a share point to work with workmates and easy to use with other tools ##### 4. Easy Sharing Users appreciate the **easy sharing** capabilities of Box, enabling secure, organized collaboration from any device. [ See 50 mentions ](https://www.g2.com/products/box/reviews?filters%5Bsentiment_snippet%5D=1108095&qs=pros-and-cons#reviews) See Related User Reviews ![Omar G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Omar G.") OG Omar G. Mid-Market (51-1000 emp.) 5.0/5 "Secure and Agile File Storage and Transfers" What do you like about Box? Secure, cloud-based file storage, sharing, and collaboration. It makes it easy to store files and transfer them without hassle. ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Enterprise (\> 1000 emp.) 4.5/5 "Very Useful SharePoint for Team Collaboration and Easy Tool Integration" What do you like about Box? very useful to have a share point to work with workmates and easy to use with other tools ##### 5. Seamless Integration Users value the **seamless integration** of Box, enhancing collaboration and simplifying file management across platforms. [ See 47 mentions ](https://www.g2.com/products/box/reviews?filters%5Bsentiment_snippet%5D=1108171&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 5.0/5 "Effortless and Secure File Sharing Across Platforms" What do you like about Box? I love using Box for its ease of use and its ability to securely share information across platforms, even when we use Google Workspace and some client ![James H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "James H.") JH James H. Mid-Market (51-1000 emp.) 4.0/5 "Great for File Sharing, Needs Better Live Collaboration" What do you like about Box? I use Box for sharing files across teams and keeping historic files on projects with multiple work streams. I like the version control and the ability ### 5 Cons or Disadvantages of Box ##### 1. Slow Performance Users often experience **slow performance** with Box, especially during file syncing and mobile app usage. [ See 30 mentions ](https://www.g2.com/products/box/reviews?filters%5Bsentiment_snippet%5D=1106251&qs=pros-and-cons#reviews) See Related User Reviews ![Una D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Una D.") UD Una D. Small-Business (50 or fewer emp.) 4.0/5 "Robust Compliance and AI, But Needs Faster Sync" What do you dislike about Box? I don't like the glacial upload/download speeds for files over 20GB, even on high-bandwidth connections. It's frustrating to deal with frequent upload ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Enterprise (\> 1000 emp.) 4.5/5 "A Powerful Tool for Organized and Secure File Management" What do you dislike about Box? What I dislike about Box is that it can sometimes feel slower than expected, especially when uploading or syncing large files. The desktop sync tool i ##### 2. Expensive Users feel that Box is **expensive** , especially for smaller teams compared to other storage options available. [ See 27 mentions ](https://www.g2.com/products/box/reviews?filters%5Bsentiment_snippet%5D=1105829&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Enterprise (\> 1000 emp.) 4.5/5 "A Powerful Tool for Organized and Secure File Management" What do you dislike about Box? What I dislike about Box is that it can sometimes feel slower than expected, especially when uploading or syncing large files. The desktop sync tool i ![abdo e.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "abdo e.") AE abdo e. Small-Business (50 or fewer emp.) 4.5/5 "Seamless Collaboration and Robust Security in One" What do you dislike about Box? The main area for improvement is the pricing structure, as it can be quite expensive for individual freelancers or small startups. Additionally, the f ##### 3. Storage Limitations Users find the **storage limitations** of Box frustrating, particularly due to costs and inadequate organizing options. [ See 20 mentions ](https://www.g2.com/products/box/reviews?filters%5Bsentiment_snippet%5D=1106382&qs=pros-and-cons#reviews) See Related User Reviews ![Una D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Una D.") UD Una D. Small-Business (50 or fewer emp.) 4.0/5 "Robust Compliance and AI, But Needs Faster Sync" What do you dislike about Box? I don't like the glacial upload/download speeds for files over 20GB, even on high-bandwidth connections. It's frustrating to deal with frequent upload ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Enterprise (\> 1000 emp.) 4.5/5 "A Powerful Tool for Organized and Secure File Management" What do you dislike about Box? What I dislike about Box is that it can sometimes feel slower than expected, especially when uploading or syncing large files. The desktop sync tool i ##### 4. Lacking Features Users find Box **lacking advanced features** , making it challenging for newcomers to utilize its capabilities effectively. [ See 17 mentions ](https://www.g2.com/products/box/reviews?filters%5Bsentiment_snippet%5D=1107916&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 5.0/5 "Effortless and Secure File Sharing Across Platforms" What do you dislike about Box? Though Box is a great tool for integration, I do find that some of the more extensive spreadsheet features, such as formatting and color, do not alway ![Sunil T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sunil T.") ST Sunil T. Small-Business (50 or fewer emp.) 3.5/5 "Great experience working with Box" What do you dislike about Box? Box Ai extracts the data, but does not show the highlights on the text extracted. So still a lot of manual work involved. ##### 5. Performance Issues Users report **performance issues** with Box, including slow uploads, downloads, and syncing that hinder productivity. [ See 17 mentions ](https://www.g2.com/products/box/reviews?filters%5Bsentiment_snippet%5D=1105109&qs=pros-and-cons#reviews) See Related User Reviews ![Una D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Una D.") UD Una D. Small-Business (50 or fewer emp.) 4.0/5 "Robust Compliance and AI, But Needs Faster Sync" What do you dislike about Box? I don't like the glacial upload/download speeds for files over 20GB, even on high-bandwidth connections. It's frustrating to deal with frequent upload ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Enterprise (\> 1000 emp.) 4.5/5 "A Powerful Tool for Organized and Secure File Management" What do you dislike about Box? What I dislike about Box is that it can sometimes feel slower than expected, especially when uploading or syncing large files. The desktop sync tool i ![Verified User in Music](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Music") UM Verified User in Music Small-Business (50 or fewer emp.) 3/26/2019 "Easy file management with Box" 4.5/5 What do you like best about Box? I really like the fact that I can upload music files and organize them in such a way that the music files are able to play one after another without me manually clicking on each music file after each file plays. You can easily share the files with a link to a folder or the individual files. Also, you can access the files through the desktop of the app, it's very convenient this way. Review collected by and hosted on G2.com. What do you dislike about Box? I dislike that I can't manually adjust the order of the music files. I would have to delete each file and then re-upload in the order that I would want the files in. I also am not a big fan of the look of the files and the interface. I also dislike that you can't download files offline from the app like other similar file storage and sharing applications. Review collected by and hosted on G2.com. What problems is Box solving and how is that benefiting you? I feel like box solves the business problem of having a convenient storage for large files in one place. The biggest benefits that I've realized is the easily accessible. Also you can have multiple team users. Review collected by and hosted on G2.com. Show More 1/1/2026 Current UserValidated ReviewerIncentivizedSource: G2 invite DS Darshit S. Software Tester Mid-Market (51-1000 emp.) 12/31/2025 Business partner of the seller or seller's competitor, not included in G2 scores. "Unmatched Security and Seamless Workflow Integration" 5/5 What do you like best about Box? With its two factor authentication and AES encryption for sharing my private data and papers, I applaud it for its unwavering security. Simplifying my workflows with document approvals for my agreements, LPOs, and biils is tantalizing. One major benefit for us is that we can simply integrate into our ERP to transfer papers straight from there. I appreciate that I can manage who can access, change, or download sensitive information, ensuring the integrity of our documents. Review collected by and hosted on G2.com. What do you dislike about Box? Allover good in Box, but two things I dislike in Box, For customer who need to save more data, the free account's restricted storage capacity may be a disadvantage and other one is they not provide some time good customer support services. Review collected by and hosted on G2.com. What problems is Box solving and how is that benefiting you? I save organize, and distribute papers to my team using Box. It saves time by transferring files from my desktop with ease and enabling several users to access papers at once. Box successfully tackles the problem of real-time collaboration, greatly facilitating teams smooth cooperation. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Information Technology and Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Information Technology and Services") GI Verified User in Information Technology and Services Small-Business (50 or fewer emp.) 5/20/2026 "Efficient File Storage, Needs More Integrations" 4/5 What do you like best about Box? I use Box to store files related to work and personal use, and I appreciate its ease of use and multi-device apps. It solves the problem of carrying files locally on a device because I can easily retrieve important files whenever I need them. I value the accessibility and availability of my data whenever and wherever required. The initial setup was very easy. Review collected by and hosted on G2.com. What do you dislike about Box? User experience could be improved. I think it would be good to see more integrations with AI tools. Review collected by and hosted on G2.com. What problems is Box solving and how is that benefiting you? Box solves the problem of carrying files locally, allowing me to easily retrieve important files whenever needed. I use it to store work and personal files, and I value its accessibility and availability across multiple devices. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite PB Paul B. Customer Experience Manager Small-Business (50 or fewer emp.) 10/13/2025 "Box is our reliable home for secure file sharing and collaboration" 4/5 What do you like best about Box? Box makes storing and sharing files super easy for our team. I really like how simple it is to set up folders, work with teammates, and manage who can see or edit each file. It keeps everything in sync across our devices, and it works well with tools like Microsoft 365 and Slack. We can all work on the same documents or projects without any hassle. Features like advanced permissions, version history, and strong security give me peace of mind that our files are safe but always available when we need them. Use it every day to stay organised. Review collected by and hosted on G2.com. What do you dislike about Box? Some of the more advanced tools take a bit of time to learn. File previews can be slow if you’re working with large media files. And if your team is really big, managing all the permissions can get a little tricky. But none of that has really gotten in the way of getting work done. Review collected by and hosted on G2.com. What problems is Box solving and how is that benefiting you? Box gets rid of the headaches around emailing files back and forth or dealing with different versions. Everything is organized, easy to search, and accessible from anywhere. It helps us stay on top of projects, share updates, and keep important documents from getting lost. For secure, everyday file sharing and teamwork, Box just works. Review collected by and hosted on G2.com. Show More Our network of Icons are G2 members who are recognized for their outstanding contributions and commitment to helping others through their expertise.G2 IconCurrent UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Shivtej .](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Shivtej .") S Shivtej . 12/25/2025 "Streamlined File Management, Seamless Integrations" 4.5/5 What do you like best about Box? I use Box mainly for juggling freelance design files, high-res PSDs, and client proofs, and it's a lifesaver for a scattered freelancer. I appreciate how it nukes the email attachment nightmare and ends version control issues with my remote team. The secure external shares keep sensitive proofs from leaking. I love the seamless integration with apps like Microsoft 365 and Slack, which makes it a frictionless part of my workflow. It hooks seamlessly into Microsoft 365 for co-editing in Word/Excel. The setup was super straightforward with a quick email signup and install of the desktop app, making it ready to use in no time. Review collected by and hosted on G2.com. What do you dislike about Box? Upload speeds on massive design files like 50GB batches can drag, especially on weaker wifi. Review collected by and hosted on G2.com. What problems is Box solving and how is that benefiting you? I use Box to manage design files and client proofs, eliminating email attachment chaos and version control issues. It securely shares sensitive files and integrates seamlessly into my workflow, especially with Microsoft 365 and Slack. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Ashley T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ashley T.") AT Ashley T. Processor Enterprise (\> 1000 emp.) 5/7/2026 Guest users or non-business users of the software, not included in G2 scores. "Well-Organized and Easy to Navigate" 5/5 What do you like best about Box? Box is well organized while still being simple to navigate, even for people who are relatively new to tech. Review collected by and hosted on G2.com. What do you dislike about Box? Sometimes it's not clear how to make changes to files. Review collected by and hosted on G2.com. What problems is Box solving and how is that benefiting you? Box solves all organizational issues one might have by keeping important customer data in one place. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Naman J.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Naman J.") NJ Naman J. Core member Small-Business (50 or fewer emp.) 12/19/2025 Guest users or non-business users of the software, not included in G2 scores. "Best cloud storage Plateform" 4/5 What do you like best about Box? The best think I like about box is about their plan like for individual they are providing free plans obviously some basic features are their but they are very good and then for small teams and then for large team all the plans are really good, as their plans are classified according to the user need. and it is easy to use. Review collected by and hosted on G2.com. What do you dislike about Box? I think the main think I don't like about box is that they are completely shift their major part online only like their are only limited part that I can access through offline. I need my good internet connection to access everything. Review collected by and hosted on G2.com. What problems is Box solving and how is that benefiting you? Box helps in solving problems like sharing and managing the files easily at one place, instead of using one plateform I can use box and everyfile at one place, and also it allows me to organized my files easily so when I needed I use them easily Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Tessie L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Tessie L.") TL Tessie L. Data and Insights Specialist Small-Business (50 or fewer emp.) 10/6/2025 "Simple, Reliable, and Great for Team Collaboration" 5/5 What do you like best about Box? I love how easy it is to store and organize files, especially when working with a team. Sharing documents is super straightforward, and the version control has saved me more than once when someone overwrote a file. It’s reliable, secure, and keeps everything in one place so I’m not digging through random folders or emails. Review collected by and hosted on G2.com. What do you dislike about Box? Sometimes the web interface feels a little slow and clunky compared to other cloud storage tools. Occasionally it doesn’t update as quickly as I’d like. It’s not a dealbreaker, but I wish the user experience was a little bit smoother. Review collected by and hosted on G2.com. What problems is Box solving and how is that benefiting you? Box helps me keep all my files organized, secure, and easy to share with teammates and partners. I don’t have to worry about sending huge attachments or losing track of the latest version of a document. It’s made collaboration way smoother and saves me time when I need to find or update something quickly. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite DD D D. CTO Mid-Market (51-1000 emp.) 4/23/2026 "Seamless File Transfers Make Data Migration Effortless" 5/5 What do you like best about Box? The ability to transfer files to other storage locations makes the whole process seamless. Review collected by and hosted on G2.com. What do you dislike about Box? Honestly, there isn’t much to dislike, since we’re able to migrate the data we need. Review collected by and hosted on G2.com. What problems is Box solving and how is that benefiting you? I like being able to store documents and files, and also transfer them seamlessly when I need to. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![James M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "James M.") JM James M. Senior Technology Integration Specialist Mid-Market (51-1000 emp.) 3/11/2026 "Access Documents and Files from Anywhere with Ease" 4.5/5 What do you like best about Box? I like having my documents and files available from anywhere. It also makes it easy to share files when I need to. Review collected by and hosted on G2.com. What do you dislike about Box? Since it’s a cloud solution, internet dis-connectivity can be an issue at times. Box Drive helps solve this to a great extent, but the app still needs to follow drive path limitations. Review collected by and hosted on G2.com. What problems is Box solving and how is that benefiting you? Reducing the need for network share storage. Document versioning. Security tagging of documents. Review collected by and hosted on G2.com. 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