--- title: Box Reviews meta\_title: 'Box Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 5260 reviews by the users' company size, role or industry to find out how Box works for a business like yours. aggregate\_rating: rating\_value: 4.2 review\_count: 5260 scale: '5' date\_modified: '2026-08-10' parent\_category: name: Content Management url: https://www.g2.com/categories/content-management ---

### Box Pros and Cons: Top 5 Advantages and Disadvantages

#### Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users find Box extremely **easy to use** , appreciating its intuitive design and minimal training requirements. [(96 mentions)](https://www.g2.com/products/box/reviews?filters%5Bsentiment_snippet%5D=1106455&qs=pros-and-cons#reviews)

Users value the **robust security measures** of Box, ensuring safe storage and sharing of sensitive documents seamlessly. [(57 mentions)](https://www.g2.com/products/box/reviews?filters%5Bsentiment_snippet%5D=1106582&qs=pros-and-cons#reviews)

Users love the **simplicity of sharing and collaborating** with Box, enhancing productivity and peace of mind in managing files. [(54 mentions)](https://www.g2.com/products/box/reviews?filters%5Bsentiment_snippet%5D=1107663&qs=pros-and-cons#reviews)

Users appreciate the **easy sharing** capabilities of Box, enabling secure, organized collaboration from any device. [(50 mentions)](https://www.g2.com/products/box/reviews?filters%5Bsentiment_snippet%5D=1108095&qs=pros-and-cons#reviews)

Users value the **seamless integration** of Box, enhancing collaboration and simplifying file management across platforms. [(47 mentions)](https://www.g2.com/products/box/reviews?filters%5Bsentiment_snippet%5D=1108171&qs=pros-and-cons#reviews)

Users often experience **slow performance** with Box, especially during file syncing and mobile app usage. [(30 mentions)](https://www.g2.com/products/box/reviews?filters%5Bsentiment_snippet%5D=1106251&qs=pros-and-cons#reviews)

Users feel that Box is **expensive** , especially for smaller teams compared to other storage options available. [(27 mentions)](https://www.g2.com/products/box/reviews?filters%5Bsentiment_snippet%5D=1105829&qs=pros-and-cons#reviews)

Users find the **storage limitations** of Box frustrating, particularly due to costs and inadequate organizing options. [(20 mentions)](https://www.g2.com/products/box/reviews?filters%5Bsentiment_snippet%5D=1106382&qs=pros-and-cons#reviews)

Users find Box **lacking advanced features** , making it challenging for newcomers to utilize its capabilities effectively. [(17 mentions)](https://www.g2.com/products/box/reviews?filters%5Bsentiment_snippet%5D=1107916&qs=pros-and-cons#reviews)

Users report **performance issues** with Box, including slow uploads, downloads, and syncing that hinder productivity. [(17 mentions)](https://www.g2.com/products/box/reviews?filters%5Bsentiment_snippet%5D=1105109&qs=pros-and-cons#reviews)

### 5 Pros or Advantages of Box

##### 1. Ease of Use

Users find Box extremely **easy to use** , appreciating its intuitive design and minimal training requirements.
[
See 96 mentions
](https://www.g2.com/products/box/reviews?filters%5Bsentiment_snippet%5D=1106455&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
U

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"Effortless and Secure File Sharing Across Platforms"

What do you like about Box?

I love using Box for its ease of use and its ability to securely share information across platforms, even when we use Google Workspace and some client

 ![Omar G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Omar G.")
OG

Omar G.

Mid-Market (51-1000 emp.)

5.0/5

"Secure and Agile File Storage and Transfers"

What do you like about Box?

Secure, cloud-based file storage, sharing, and collaboration. It makes it easy to store files and transfer them without hassle.

##### 2. Security

Users value the **robust security measures** of Box, ensuring safe storage and sharing of sensitive documents seamlessly.
[
See 57 mentions
](https://www.g2.com/products/box/reviews?filters%5Bsentiment_snippet%5D=1106582&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Omar G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Omar G.")
OG

Omar G.

Mid-Market (51-1000 emp.)

5.0/5

"Secure and Agile File Storage and Transfers"

What do you like about Box?

Secure, cloud-based file storage, sharing, and collaboration. It makes it easy to store files and transfer them without hassle.

 ![Oswald C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Oswald C.")
OC

Oswald C.

4.0/5

"Secure Collaboration with Integration Challenges"

What do you like about Box?

I like Box for its strong enterprise-grade security, granular permission controls, and built-in compliance foundation. Unlike many consumer-grade clou

##### 3. Sharing

Users love the **simplicity of sharing and collaborating** with Box, enhancing productivity and peace of mind in managing files.
[
See 54 mentions
](https://www.g2.com/products/box/reviews?filters%5Bsentiment_snippet%5D=1107663&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Omar G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Omar G.")
OG

Omar G.

Mid-Market (51-1000 emp.)

5.0/5

"Secure and Agile File Storage and Transfers"

What do you like about Box?

Secure, cloud-based file storage, sharing, and collaboration. It makes it easy to store files and transfer them without hassle.

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
U

Verified User

Enterprise (\> 1000 emp.)

4.5/5

"Very Useful SharePoint for Team Collaboration and Easy Tool Integration"

What do you like about Box?

very useful to have a share point to work with workmates and easy to use with other tools

##### 4. Easy Sharing

Users appreciate the **easy sharing** capabilities of Box, enabling secure, organized collaboration from any device.
[
See 50 mentions
](https://www.g2.com/products/box/reviews?filters%5Bsentiment_snippet%5D=1108095&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Omar G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Omar G.")
OG

Omar G.

Mid-Market (51-1000 emp.)

5.0/5

"Secure and Agile File Storage and Transfers"

What do you like about Box?

Secure, cloud-based file storage, sharing, and collaboration. It makes it easy to store files and transfer them without hassle.

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
U

Verified User

Enterprise (\> 1000 emp.)

4.5/5

"Very Useful SharePoint for Team Collaboration and Easy Tool Integration"

What do you like about Box?

very useful to have a share point to work with workmates and easy to use with other tools

##### 5. Seamless Integration

Users value the **seamless integration** of Box, enhancing collaboration and simplifying file management across platforms.
[
See 47 mentions
](https://www.g2.com/products/box/reviews?filters%5Bsentiment_snippet%5D=1108171&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
U

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"Effortless and Secure File Sharing Across Platforms"

What do you like about Box?

I love using Box for its ease of use and its ability to securely share information across platforms, even when we use Google Workspace and some client

 ![James H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "James H.")
JH

James H.

Mid-Market (51-1000 emp.)

4.0/5

"Great for File Sharing, Needs Better Live Collaboration"

What do you like about Box?

I use Box for sharing files across teams and keeping historic files on projects with multiple work streams. I like the version control and the ability

### 5 Cons or Disadvantages of Box

##### 1. Slow Performance

Users often experience **slow performance** with Box, especially during file syncing and mobile app usage.
[
See 30 mentions
](https://www.g2.com/products/box/reviews?filters%5Bsentiment_snippet%5D=1106251&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Una D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Una D.")
UD

Una D.

Small-Business (50 or fewer emp.)

4.0/5

"Robust Compliance and AI, But Needs Faster Sync"

What do you dislike about Box?

I don't like the glacial upload/download speeds for files over 20GB, even on high-bandwidth connections. It's frustrating to deal with frequent upload

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
U

Verified User

Enterprise (\> 1000 emp.)

4.5/5

"A Powerful Tool for Organized and Secure File Management"

What do you dislike about Box?

What I dislike about Box is that it can sometimes feel slower than expected, especially when uploading or syncing large files. The desktop sync tool i

##### 2. Expensive

Users feel that Box is **expensive** , especially for smaller teams compared to other storage options available.
[
See 27 mentions
](https://www.g2.com/products/box/reviews?filters%5Bsentiment_snippet%5D=1105829&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
U

Verified User

Enterprise (\> 1000 emp.)

4.5/5

"A Powerful Tool for Organized and Secure File Management"

What do you dislike about Box?

What I dislike about Box is that it can sometimes feel slower than expected, especially when uploading or syncing large files. The desktop sync tool i

 ![abdo e.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "abdo e.")
AE

abdo e.

Small-Business (50 or fewer emp.)

4.5/5

"Seamless Collaboration and Robust Security in One"

What do you dislike about Box?

The main area for improvement is the pricing structure, as it can be quite expensive for individual freelancers or small startups. Additionally, the f

##### 3. Storage Limitations

Users find the **storage limitations** of Box frustrating, particularly due to costs and inadequate organizing options.
[
See 20 mentions
](https://www.g2.com/products/box/reviews?filters%5Bsentiment_snippet%5D=1106382&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Una D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Una D.")
UD

Una D.

Small-Business (50 or fewer emp.)

4.0/5

"Robust Compliance and AI, But Needs Faster Sync"

What do you dislike about Box?

I don't like the glacial upload/download speeds for files over 20GB, even on high-bandwidth connections. It's frustrating to deal with frequent upload

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
U

Verified User

Enterprise (\> 1000 emp.)

4.5/5

"A Powerful Tool for Organized and Secure File Management"

What do you dislike about Box?

What I dislike about Box is that it can sometimes feel slower than expected, especially when uploading or syncing large files. The desktop sync tool i

##### 4. Lacking Features

Users find Box **lacking advanced features** , making it challenging for newcomers to utilize its capabilities effectively.
[
See 17 mentions
](https://www.g2.com/products/box/reviews?filters%5Bsentiment_snippet%5D=1107916&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
U

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"Effortless and Secure File Sharing Across Platforms"

What do you dislike about Box?

Though Box is a great tool for integration, I do find that some of the more extensive spreadsheet features, such as formatting and color, do not alway

 ![Sunil T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sunil T.")
ST

Sunil T.

Small-Business (50 or fewer emp.)

3.5/5

"Great experience working with Box"

What do you dislike about Box?

Box Ai extracts the data, but does not show the highlights on the text extracted. So still a lot of manual work involved.

##### 5. Performance Issues

Users report **performance issues** with Box, including slow uploads, downloads, and syncing that hinder productivity.
[
See 17 mentions
](https://www.g2.com/products/box/reviews?filters%5Bsentiment_snippet%5D=1105109&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Una D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Una D.")
UD

Una D.

Small-Business (50 or fewer emp.)

4.0/5

"Robust Compliance and AI, But Needs Faster Sync"

What do you dislike about Box?

I don't like the glacial upload/download speeds for files over 20GB, even on high-bandwidth connections. It's frustrating to deal with frequent upload

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
U

Verified User

Enterprise (\> 1000 emp.)

4.5/5

"A Powerful Tool for Organized and Secure File Management"

What do you dislike about Box?

What I dislike about Box is that it can sometimes feel slower than expected, especially when uploading or syncing large files. The desktop sync tool i

 ![Verified User in Computer Software](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Computer Software")
UC

Verified User in Computer Software

Enterprise (\> 1000 emp.)

7/6/2026

"Clean, Simple UI with Great Pricing and Strong Developer Tool Integrations"

4/5

What do you like best about Box?

I like the clean UI and the overall simplicity of the product. It’s easy to use, and the pricing is great. I also appreciate the integrations with developer tools like Bitbucket or GitHub, along with the support, seamless onboarding, and solid documentation. Review collected by and hosted on G2.com.

What do you dislike about Box?

There are many tools out there that are the same or even better, so there’s nothing particularly distinguishing about this one. Especially with the help of AI, new companies are emerging that offer better pricing and more unique features. Review collected by and hosted on G2.com.

What problems is Box solving and how is that benefiting you?

Storing files, obviously. It also helps me collaborate with colleagues at work through access controls, supports knowledge transfer and presentation sessions, and overall makes my day easier. Review collected by and hosted on G2.com.

Show More

Validated ReviewerIncentivizedSource: G2 invite

 ![Fenil S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Fenil S.")
FS

Fenil S.

Investment Representative

Enterprise (\> 1000 emp.)

6/10/2026

"Curated Workflows and No-Code Apps Make Customization Easy"

5/5

What do you like best about Box?

Specific products for different tasks and curated agentic workflows. It also lets you create apps without any coding experience, which makes customization very easy. Review collected by and hosted on G2.com.

What do you dislike about Box?

As of now, I haven’t noticed any major downsides to using Box. Occasionally, I find the automation workflow can be a little slow when there are too many outputs. Review collected by and hosted on G2.com.

What problems is Box solving and how is that benefiting you?

As I mentioned earlier, with Box it’s possible to create apps without any coding experience. As a result, it’s very easy to customise our workflows and apps. Review collected by and hosted on G2.com.

Show More

Validated ReviewerIncentivizedSource: G2 invite

SD

Sambuj D.

Mid-Market (51-1000 emp.)

3/3/2026

"Effortless Document Management with Handy Features"

4/5

What do you like best about Box?

I really like the feature in Box that allows me to save my most important files under 'Favorites'. It helps me save time when I'm looking for critical documents because I don't have to spend time searching through all my files. I find the initial setup pretty easy. Review collected by and hosted on G2.com.

What do you dislike about Box?

Maybe add a feature through which we can get notifications via mail or phone. Let's say we are working on a project. Whenever a deadline for an action item comes up, Box can automatically send it to the relevant person. Of course, this may be allowed once we let Box track those deadlines. Review collected by and hosted on G2.com.

What problems is Box solving and how is that benefiting you?

I use Box for saving pictures, docs, recordings in an orderly way. The 'Favorites' feature helps me save critical files, making it faster to find important documents. Review collected by and hosted on G2.com.

Show More

Validated ReviewerSource: Organic

 ![Asir Samuel J.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Asir Samuel J.")
AJ

Asir Samuel J.

Senior Automation Engineer

Enterprise (\> 1000 emp.)

5/15/2026

"AI-Powered File Insights That Save Time"

5/5

What do you like best about Box?

The use of AI in box is useful to understand what’s in the file

And the folder before opening the files and checking one by one. It will very helpful to see what’s in the file Review collected by and hosted on G2.com.

What do you dislike about Box?

Storage speed is high and the AI chat is so useful. Speed of execution is really night. And connotes to all agentic platforms and application access to mobiles Review collected by and hosted on G2.com.

What problems is Box solving and how is that benefiting you?

Few files are getting missed when uploaded via box application and unable to move a huge file and the upload fails when uploading the Hugh’s data in app Review collected by and hosted on G2.com.

Show More

Validated ReviewerIncentivizedSource: G2 Gives Campaign

 ![Darshan M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Darshan M.")
DM

Darshan M.

Product Designer

Small-Business (50 or fewer emp.)

10/28/2025

Guest users or non-business users of the software, not included in G2 scores.

"Box’s AI Workflow Transformed Our Productivity"

4.5/5

What do you like best about Box?

Well, Box takes my management from 0 to 1 with it's AI Powered hassle-free workflow. The work used to take days now move in hours. The desktop sync and mobile apps makes files available where people actually work which has noticably reduced " Where is my latest file"? questions during busy projects.

Another thing is I can build a custom box agent and put it to work, which really helps me and my team to move faster than ever. +1 for this feature! Review collected by and hosted on G2.com.

What do you dislike about Box?

Box is overall great and helping us in our day to day work. But one thing, I've noticed while onboarding an admin to workspace. An admin onboarding checklist or a simplified setup wizard would have shortened the rollout time. This has caused us multiple issues and wasted time going through it. Review collected by and hosted on G2.com.

What problems is Box solving and how is that benefiting you?

Simple AI based workflows let us move fast from days to hours. With files available, where people actually work rather than switching tabs which reduces delays. Customer agents has simplified our work way more easier, we just focusing on shipping instead of wasting time in handling files, content management, etc. Review collected by and hosted on G2.com.

Show More

Our network of Icons are G2 members who are recognized for their outstanding contributions and commitment to helping others through their expertise.G2 Icon
10/31/2025
Current UserValidated ReviewerIncentivizedSource: G2 invite

 ![Srikant V.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Srikant V.")
SV

Srikant V.

Staff Software Engineer

Enterprise (\> 1000 emp.)

10/29/2025

"Effortless File Sharing and Collaboration for Remote Teams"

5/5

What do you like best about Box?

What I like best about Box is how easy it is to use and set up. The interface feels simple and clean, so getting started doesn’t take much effort — everything just works out of the box (pun intended). Implementation was smooth, and our team didn’t need any special training to get going. The customer support has also been responsive whenever we had questions, which really helps. I use Box almost every day to store and share files, and it’s packed with just the right set of features — not overloaded, but everything you need for collaboration. The integrations are also seamless, especially with tools like Microsoft Word and Slack, which makes daily work much more convenient. Review collected by and hosted on G2.com.

What do you dislike about Box?

What I dislike about Box is that syncing large files can sometimes take longer than expected. The desktop app also feels a bit heavy and can lag when starting up or refreshing folders. Occasionally, permission updates or shared links don’t reflect right away, which causes a little confusion among team members. It’s nothing major, but I wish the performance and responsiveness were a bit smoother, especially when working with bigger projects. Review collected by and hosted on G2.com.

What problems is Box solving and how is that benefiting you?

Box helps me keep all my project files organized, versioned, and accessible from anywhere. I no longer need to juggle between different storage tools or worry about outdated attachments in emails — everything stays synced automatically in one place. It’s great for securely sharing files with teammates, clients, and even external partners, thanks to its flexible permission settings. The best part is how it supports smooth collaboration — multiple people can view, edit, or comment on documents at the same time without version confusion. Whether I’m working from the office or remotely, Box keeps the workflow consistent and reliable. It really cuts down on small hassles and makes teamwork feel much more seamless. Review collected by and hosted on G2.com.

Show More

Current UserValidated ReviewerIncentivizedSource: G2 invite

 ![Kashish S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kashish S.")
KS

Kashish S.

Software Engineer

Small-Business (50 or fewer emp.)

4/29/2026

"Easy, Secure File Sharing and Anywhere Access"

4/5

What do you like best about Box?

What I like most is how easy it is to securely share files and access them from anywhere. Review collected by and hosted on G2.com.

What do you dislike about Box?

It can feel a bit slow at times, especially when I’m uploading or previewing larger files. Review collected by and hosted on G2.com.

What problems is Box solving and how is that benefiting you?

It solves the problem of scattered files by keeping everything in one secure place, which makes sharing and collaboration faster, more organized, and easier to manage. Review collected by and hosted on G2.com.

Show More

Current UserValidated ReviewerSource: Organic

 ![Verified User in Mechanical or Industrial Engineering](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Mechanical or Industrial Engineering")
GM

Verified User in Mechanical or Industrial Engineering

Small-Business (50 or fewer emp.)

4/30/2026

Guest users or non-business users of the software, not included in G2 scores.

"Secure, Seamless Box Hub That Streamlines the Document Lifecycle"

4/5

What do you like best about Box?

What I like most about Box is its strong security and how smoothly it integrates with our existing solutions. It’s more than simple storage; it feels like a secure central hub where Box AI and the native e-signature tools help streamline our entire document lifecycle. Review collected by and hosted on G2.com.

What do you dislike about Box?

The structure can feel too rigid for more complex workflows, and the pricing gets expensive once you start adding the modules you actually need. On top of that, desktop sync can occasionally lag when you’re working with large volumes of data. Review collected by and hosted on G2.com.

What problems is Box solving and how is that benefiting you?

Box solves the challenge of managing sensitive content at scale. It benefits my workflow by centralizing all our documents into a secure environment that integrates perfectly with our existing tools, allowing us to collaborate safely with external partners without losing control of our data. Review collected by and hosted on G2.com.

Show More

Validated ReviewerIncentivizedSource: G2 invite

 ![Vineeth K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Vineeth K.")
VK

Vineeth K.

Sr. Multimedia Designer 

Mid-Market (51-1000 emp.)

1/3/2026

"Intuitive Collaboration Meets Enterprise-Grade Security"

4/5

What do you like best about Box?

Box achieves an impressive balance between a straightforward, user-friendly interface and robust enterprise-level features. The folder organization and sharing capabilities are intuitive, allowing team members to begin collaborating right away without needing extensive training. Meanwhile, the comprehensive security controls, detailed permission settings, and thorough audit trails provide reassurance that sensitive documents are managed securely, which is essential in a professional setting. Review collected by and hosted on G2.com.

What do you dislike about Box?

While Box excels in security and collaboration, there are some aspects that can be frustrating in everyday use. The web and desktop interfaces sometimes feel slow or cumbersome, particularly when working with large folders or numerous versions. Additionally, certain actions require more clicks than one might expect. Review collected by and hosted on G2.com.

What problems is Box solving and how is that benefiting you?

Box primarily addresses the issue of scattered and difficult-to-manage content by providing teams with a centralized, secure location to store, organize, and collaborate on files. This helps minimize confusion and cuts down on time spent searching for the correct version of a document. Review collected by and hosted on G2.com.

Show More

Validated ReviewerIncentivizedSource: G2 invite on behalf of seller

 ![Webb L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Webb L.")
WL

Webb L.

Assistant Director of Marketing

Enterprise (\> 1000 emp.)

3/24/2026

"Seamless File Management and Integration"

5/5

What do you like best about Box?

I really like the ease of use with Box, especially the drag-and-drop feature for files. Whether it's images, graphics, documents, videos, or PDFs, it's easy to drop them in and create folders to keep everything organized. The initial setup was simple, and it's been used by our entire campus, which means more than 4,000 people. Also, it integrates well with Slack and most other software we use. Review collected by and hosted on G2.com.

What do you dislike about Box?

I know there are some inter-platform chat capabilities or messaging, but would like to see that ramped up and be stronger. Review collected by and hosted on G2.com.

What problems is Box solving and how is that benefiting you?

I use Box for file storage, project management, and asset sharing. It solves data asset management issues for my office and campus. Review collected by and hosted on G2.com.

Show More

Validated ReviewerIncentivizedSource: G2 invite

## Top-Rated Alternatives

[

 ![Progress ShareFile](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Progress ShareFile")

Progress ShareFile

4.2/5(1,541)

](https://www.g2.com/products/progress-sharefile/reviews)

[

 ![Laserfiche](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Laserfiche")

Laserfiche

4.7/5(1,247)

](https://www.g2.com/products/laserfiche/reviews)

[

 ![Revver](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Revver")

Revver

4.4/5(474)

](https://www.g2.com/products/revver/reviews)

[
View All Alternatives
](https://www.g2.com/products/box/competitors/alternatives)

##### Categories on G2

[AI Agents For Business Operations](https://www.g2.com/categories/ai-agents-for-business-operations)[Cloud Content Collaboration](https://www.g2.com/categories/cloud-content-collaboration)[E-Signature](https://www.g2.com/categories/e-signature)

[AI Agents For Business Operations](https://www.g2.com/categories/ai-agents-for-business-operations)[Cloud Content Collaboration](https://www.g2.com/categories/cloud-content-collaboration)[E-Signature](https://www.g2.com/categories/e-signature)[Enterprise Content Management (ECM)](https://www.g2.com/categories/enterprise-content-management-ecm)

[Show MoreShow Less](javascript:void(0);)

##### Explore More

[Top tools for real-time asset location monitoring](https://www.g2.com/discussions/top-tools-for-real-time-asset-location-monitoring)[Which client portal offers the most customization options?](https://www.g2.com/discussions/which-client-portal-offers-the-most-customization-options)[Best-rated RPA service for IT consulting firms](https://www.g2.com/discussions/best-rated-rpa-service-for-it-consulting-firms)

[What are the best grant management tools for organizations seeking streamlined workflows and better operational insights?](https://www.g2.com/discussions/what-are-the-best-grant-management-tools-for-organizations-seeking-streamlined-workflows-and-better-operational-insights)[Best platforms for integrating estimating with project management](https://www.g2.com/discussions/what-are-the-best-platforms-for-integrating-estimating-with-project-management)[Pros and Cons Details](https://www.g2.com/products/box/reviews?qs=pros-and-cons)

[Show MoreShow Less](javascript:void(0);)