--- title: Box Reviews meta\_title: 'Box Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 5260 reviews by the users' company size, role or industry to find out how Box works for a business like yours. aggregate\_rating: rating\_value: 4.2 review\_count: 5260 scale: '5' date\_modified: '2026-08-10' parent\_category: name: Content Management url: https://www.g2.com/categories/content-management --- ### Box Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users find Box extremely **easy to use** , appreciating its intuitive design and minimal training requirements. [(96 mentions)](https://www.g2.com/products/box/reviews?filters%5Bsentiment_snippet%5D=1106455&qs=pros-and-cons#reviews) Users value the **robust security measures** of Box, ensuring safe storage and sharing of sensitive documents seamlessly. [(57 mentions)](https://www.g2.com/products/box/reviews?filters%5Bsentiment_snippet%5D=1106582&qs=pros-and-cons#reviews) Users love the **simplicity of sharing and collaborating** with Box, enhancing productivity and peace of mind in managing files. [(54 mentions)](https://www.g2.com/products/box/reviews?filters%5Bsentiment_snippet%5D=1107663&qs=pros-and-cons#reviews) Users appreciate the **easy sharing** capabilities of Box, enabling secure, organized collaboration from any device. [(50 mentions)](https://www.g2.com/products/box/reviews?filters%5Bsentiment_snippet%5D=1108095&qs=pros-and-cons#reviews) Users value the **seamless integration** of Box, enhancing collaboration and simplifying file management across platforms. [(47 mentions)](https://www.g2.com/products/box/reviews?filters%5Bsentiment_snippet%5D=1108171&qs=pros-and-cons#reviews) Users often experience **slow performance** with Box, especially during file syncing and mobile app usage. [(30 mentions)](https://www.g2.com/products/box/reviews?filters%5Bsentiment_snippet%5D=1106251&qs=pros-and-cons#reviews) Users feel that Box is **expensive** , especially for smaller teams compared to other storage options available. [(27 mentions)](https://www.g2.com/products/box/reviews?filters%5Bsentiment_snippet%5D=1105829&qs=pros-and-cons#reviews) Users find the **storage limitations** of Box frustrating, particularly due to costs and inadequate organizing options. [(20 mentions)](https://www.g2.com/products/box/reviews?filters%5Bsentiment_snippet%5D=1106382&qs=pros-and-cons#reviews) Users find Box **lacking advanced features** , making it challenging for newcomers to utilize its capabilities effectively. [(17 mentions)](https://www.g2.com/products/box/reviews?filters%5Bsentiment_snippet%5D=1107916&qs=pros-and-cons#reviews) Users report **performance issues** with Box, including slow uploads, downloads, and syncing that hinder productivity. [(17 mentions)](https://www.g2.com/products/box/reviews?filters%5Bsentiment_snippet%5D=1105109&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of Box ##### 1. Ease of Use Users find Box extremely **easy to use** , appreciating its intuitive design and minimal training requirements. [ See 96 mentions ](https://www.g2.com/products/box/reviews?filters%5Bsentiment_snippet%5D=1106455&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 5.0/5 "Effortless and Secure File Sharing Across Platforms" What do you like about Box? I love using Box for its ease of use and its ability to securely share information across platforms, even when we use Google Workspace and some client ![Omar G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Omar G.") OG Omar G. Mid-Market (51-1000 emp.) 5.0/5 "Secure and Agile File Storage and Transfers" What do you like about Box? Secure, cloud-based file storage, sharing, and collaboration. It makes it easy to store files and transfer them without hassle. ##### 2. Security Users value the **robust security measures** of Box, ensuring safe storage and sharing of sensitive documents seamlessly. [ See 57 mentions ](https://www.g2.com/products/box/reviews?filters%5Bsentiment_snippet%5D=1106582&qs=pros-and-cons#reviews) See Related User Reviews ![Omar G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Omar G.") OG Omar G. Mid-Market (51-1000 emp.) 5.0/5 "Secure and Agile File Storage and Transfers" What do you like about Box? Secure, cloud-based file storage, sharing, and collaboration. It makes it easy to store files and transfer them without hassle. ![Oswald C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Oswald C.") OC Oswald C. 4.0/5 "Secure Collaboration with Integration Challenges" What do you like about Box? I like Box for its strong enterprise-grade security, granular permission controls, and built-in compliance foundation. Unlike many consumer-grade clou ##### 3. Sharing Users love the **simplicity of sharing and collaborating** with Box, enhancing productivity and peace of mind in managing files. [ See 54 mentions ](https://www.g2.com/products/box/reviews?filters%5Bsentiment_snippet%5D=1107663&qs=pros-and-cons#reviews) See Related User Reviews ![Omar G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Omar G.") OG Omar G. Mid-Market (51-1000 emp.) 5.0/5 "Secure and Agile File Storage and Transfers" What do you like about Box? Secure, cloud-based file storage, sharing, and collaboration. It makes it easy to store files and transfer them without hassle. ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Enterprise (\> 1000 emp.) 4.5/5 "Very Useful SharePoint for Team Collaboration and Easy Tool Integration" What do you like about Box? very useful to have a share point to work with workmates and easy to use with other tools ##### 4. Easy Sharing Users appreciate the **easy sharing** capabilities of Box, enabling secure, organized collaboration from any device. [ See 50 mentions ](https://www.g2.com/products/box/reviews?filters%5Bsentiment_snippet%5D=1108095&qs=pros-and-cons#reviews) See Related User Reviews ![Omar G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Omar G.") OG Omar G. Mid-Market (51-1000 emp.) 5.0/5 "Secure and Agile File Storage and Transfers" What do you like about Box? Secure, cloud-based file storage, sharing, and collaboration. It makes it easy to store files and transfer them without hassle. ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Enterprise (\> 1000 emp.) 4.5/5 "Very Useful SharePoint for Team Collaboration and Easy Tool Integration" What do you like about Box? very useful to have a share point to work with workmates and easy to use with other tools ##### 5. Seamless Integration Users value the **seamless integration** of Box, enhancing collaboration and simplifying file management across platforms. [ See 47 mentions ](https://www.g2.com/products/box/reviews?filters%5Bsentiment_snippet%5D=1108171&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 5.0/5 "Effortless and Secure File Sharing Across Platforms" What do you like about Box? I love using Box for its ease of use and its ability to securely share information across platforms, even when we use Google Workspace and some client ![James H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "James H.") JH James H. Mid-Market (51-1000 emp.) 4.0/5 "Great for File Sharing, Needs Better Live Collaboration" What do you like about Box? I use Box for sharing files across teams and keeping historic files on projects with multiple work streams. I like the version control and the ability ### 5 Cons or Disadvantages of Box ##### 1. Slow Performance Users often experience **slow performance** with Box, especially during file syncing and mobile app usage. [ See 30 mentions ](https://www.g2.com/products/box/reviews?filters%5Bsentiment_snippet%5D=1106251&qs=pros-and-cons#reviews) See Related User Reviews ![Una D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Una D.") UD Una D. Small-Business (50 or fewer emp.) 4.0/5 "Robust Compliance and AI, But Needs Faster Sync" What do you dislike about Box? I don't like the glacial upload/download speeds for files over 20GB, even on high-bandwidth connections. It's frustrating to deal with frequent upload ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Enterprise (\> 1000 emp.) 4.5/5 "A Powerful Tool for Organized and Secure File Management" What do you dislike about Box? What I dislike about Box is that it can sometimes feel slower than expected, especially when uploading or syncing large files. The desktop sync tool i ##### 2. Expensive Users feel that Box is **expensive** , especially for smaller teams compared to other storage options available. [ See 27 mentions ](https://www.g2.com/products/box/reviews?filters%5Bsentiment_snippet%5D=1105829&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Enterprise (\> 1000 emp.) 4.5/5 "A Powerful Tool for Organized and Secure File Management" What do you dislike about Box? What I dislike about Box is that it can sometimes feel slower than expected, especially when uploading or syncing large files. The desktop sync tool i ![abdo e.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "abdo e.") AE abdo e. Small-Business (50 or fewer emp.) 4.5/5 "Seamless Collaboration and Robust Security in One" What do you dislike about Box? The main area for improvement is the pricing structure, as it can be quite expensive for individual freelancers or small startups. Additionally, the f ##### 3. Storage Limitations Users find the **storage limitations** of Box frustrating, particularly due to costs and inadequate organizing options. [ See 20 mentions ](https://www.g2.com/products/box/reviews?filters%5Bsentiment_snippet%5D=1106382&qs=pros-and-cons#reviews) See Related User Reviews ![Una D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Una D.") UD Una D. Small-Business (50 or fewer emp.) 4.0/5 "Robust Compliance and AI, But Needs Faster Sync" What do you dislike about Box? I don't like the glacial upload/download speeds for files over 20GB, even on high-bandwidth connections. It's frustrating to deal with frequent upload ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Enterprise (\> 1000 emp.) 4.5/5 "A Powerful Tool for Organized and Secure File Management" What do you dislike about Box? What I dislike about Box is that it can sometimes feel slower than expected, especially when uploading or syncing large files. The desktop sync tool i ##### 4. Lacking Features Users find Box **lacking advanced features** , making it challenging for newcomers to utilize its capabilities effectively. [ See 17 mentions ](https://www.g2.com/products/box/reviews?filters%5Bsentiment_snippet%5D=1107916&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 5.0/5 "Effortless and Secure File Sharing Across Platforms" What do you dislike about Box? Though Box is a great tool for integration, I do find that some of the more extensive spreadsheet features, such as formatting and color, do not alway ![Sunil T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sunil T.") ST Sunil T. Small-Business (50 or fewer emp.) 3.5/5 "Great experience working with Box" What do you dislike about Box? Box Ai extracts the data, but does not show the highlights on the text extracted. So still a lot of manual work involved. ##### 5. Performance Issues Users report **performance issues** with Box, including slow uploads, downloads, and syncing that hinder productivity. [ See 17 mentions ](https://www.g2.com/products/box/reviews?filters%5Bsentiment_snippet%5D=1105109&qs=pros-and-cons#reviews) See Related User Reviews ![Una D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Una D.") UD Una D. Small-Business (50 or fewer emp.) 4.0/5 "Robust Compliance and AI, But Needs Faster Sync" What do you dislike about Box? I don't like the glacial upload/download speeds for files over 20GB, even on high-bandwidth connections. It's frustrating to deal with frequent upload ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Enterprise (\> 1000 emp.) 4.5/5 "A Powerful Tool for Organized and Secure File Management" What do you dislike about Box? What I dislike about Box is that it can sometimes feel slower than expected, especially when uploading or syncing large files. The desktop sync tool i ![Una D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Una D.") UD Una D. Sales & Client Relationship Manager Newspapers Small-Business (50 or fewer emp.) 2/8/2026 "Robust Compliance and AI, But Needs Faster Sync" 4/5 What do you like best about Box? I really appreciate that compliance is a core feature of Box, not a paid upgrade. It's the reason so many Fortune 500 companies trust it, as U.S. and global regulatory compliance is built right into the platform without requiring manual IT setup. This is crucial for regulated industries, as it greatly reduces the risk of accidental non-compliance and the substantial fines that come with it. Box's AI capabilities also stand out for transforming unstructured content into actionable, searchable data. Furthermore, Box’s setup process is streamlined and easy, balancing user-friendliness with the necessary security and compliance features essential for businesses, especially those in healthcare, finance, and legal sectors. The initial setup, even for enterprise teams, is much simpler compared to other platforms. Also, the integration with Asana is seamless because I can attach Box files directly to Asana tasks, and any updates sync automatically, ensuring everyone always accesses the latest version. Review collected by and hosted on G2.com. What do you dislike about Box? I don't like the glacial upload/download speeds for files over 20GB, even on high-bandwidth connections. It's frustrating to deal with frequent upload failures with generic error messages and limited resumable upload functionality. There are sync delays with Box Drive for large folders, sometimes taking 1-2 hours, which can lead to version conflicts and outdated files. Plus, there's no way to prioritize sync jobs or throttle bandwidth, which can cripple local office or remote user networks. Review collected by and hosted on G2.com. What problems is Box solving and how is that benefiting you? Box eliminates content silos, providing centralized, secure storage with seamless access from any device. It supports compliance, reducing audit prep time by 80%, and transforming unstructured content into actionable data with AI-powered insights. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Fiorella C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Fiorella C.") FC Fiorella C. Operations Analyst Small-Business (50 or fewer emp.) 4/17/2026 "Box Mirror Function: Useful but Needs Improvements" 4.5/5 What do you like best about Box? I liked the mirror function in Box, which allowed me to upload documents from my computer as if it were a folder, and it automatically reflected in the cloud. This saved me many steps compared to other applications where I had to use the browser. Additionally, this function did not take up space on my computer, which was very convenient. The initial setup process for Box was super simple. Review collected by and hosted on G2.com. What do you dislike about Box? It was lagging a lot when I was uploading to the mirror folder from my computer. Review collected by and hosted on G2.com. What problems is Box solving and how is that benefiting you? Box had the mirror function that allowed uploading documents automatically to the cloud without taking up space on my computer, avoiding several steps and simplifying the process. Review collected by and hosted on G2.com. Show More 4/30/2026 Validated ReviewerSource: Thank You pageAI Translated ![Verified User in Information Technology and Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Information Technology and Services") CI Verified User in Information Technology and Services Small-Business (50 or fewer emp.) 5/14/2026 "Easy File Saving, Smooth Syncing, and Simple Sharing" 5/5 What do you like best about Box? It’s easy to save files and identify them later. It also syncs well with local folders, and the application can access the files without any hassle. Many times, it becomes simple to share files from Box with multiple people. Review collected by and hosted on G2.com. What do you dislike about Box? Nothing so far. It seems straightforward and easy to use, but we still need to explore all the features and then identify any that we might not like. We’ll continue exploring. Review collected by and hosted on G2.com. What problems is Box solving and how is that benefiting you? It’s easy to access all files stored in the Box folder, so when the application is deployed it can quickly find what it needs, process the files seamlessly, and stay on time. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 Gives Campaign ![Verified User in Computer Software](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Computer Software") UC Verified User in Computer Software Mid-Market (51-1000 emp.) 4/23/2026 "Secure Cloud Storage and Smooth Collaboration with Box" 4/5 What do you like best about Box? The best thing I like about Box is its strong cloud-based file storage and collaboration features. It makes it easy to store files securely, share them, and access them from anywhere. The UI is clean and simple, which helps me keep documents organized. I also like the permission controls that let you set different access levels for team members. Integrations with other tools like MS Office and Google Workspace make collaboration smoother. Review collected by and hosted on G2.com. What do you dislike about Box? Box can feel a bit slow when uploading or downloading large files. The pricing is also a little high compared to some other cloud storage solutions, especially for smaller teams or individual users. Review collected by and hosted on G2.com. What problems is Box solving and how is that benefiting you? Box solves the problem of managing files across different devices and teams by centralizing everything in one secure platform. Support is also good for the pricing. Earlier, I had to rely on multiple tools for storage, sharing, and other tasks, which made things more complicated. Box brings these needs together with multiple integrations for file storage, sharing, and version control, which makes workflows easier and more consistent. Team collaboration has also improved. The AI integration has made it easier to search across documents, and it can even answer questions about them, summarize files, and help me find what I need faster. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Manufacturing](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Manufacturing") UM Verified User in Manufacturing Enterprise (\> 1000 emp.) 1/31/2026 "A Powerful Tool for Organized and Secure File Management" 4.5/5 What do you like best about Box? What I like best about Box is its excellent balance of security, simplicity, and collaboration. The platform makes it incredibly easy to store, organize, and share files across teams while maintaining strong access controls and compliance standards. I especially appreciate the seamless integrations with tools like Microsoft Office and Google Workspace, which allow us to edit documents in real time without switching platforms. The version history and file recovery features are also very reliable, giving peace of mind when working on critical documents. Overall, Box has significantly improved our document management process by making collaboration faster, more secure, and more organized. Review collected by and hosted on G2.com. What do you dislike about Box? What I dislike about Box is that it can sometimes feel slower than expected, especially when uploading or syncing large files. The desktop sync tool isn’t always as smooth or intuitive as other cloud storage platforms, which can affect productivity during heavy usage. Additionally, some advanced features and storage limits are locked behind higher-priced plans, making it less cost-effective for small teams or individual users. The interface, while clean, can also feel slightly complex for new users and requires a learning curve to fully utilize all functionalities. Overall, while Box is powerful and secure, performance consistency and pricing flexibility are areas that could be improved. Review collected by and hosted on G2.com. What problems is Box solving and how is that benefiting you? Box solves the challenge of securely managing, sharing, and collaborating on documents across teams and locations. Before using Box, keeping files organized, controlling access, and tracking versions was time-consuming and risky. With Box, everything is centralized in one secure platform with clear permission controls, real-time collaboration, and automatic version history. This has greatly reduced confusion around document ownership, eliminated duplicate files, and improved overall workflow efficiency. The strong security and compliance features also give confidence when handling sensitive information, while integrations with everyday tools make work faster and more seamless. Overall, Box has helped us stay more organized, collaborate better, and work more securely with far less manual effort. Review collected by and hosted on G2.com. Show More 2/5/2026 Current UserValidated ReviewerIncentivizedSource: Organic RK Robert K. IT Director Mid-Market (51-1000 emp.) 6/15/2026 "Reliable Cloud Storage That Makes File Sharing Simple and Provides Robust Permission Control" 5/5 What do you like best about Box? It provides a very reliable platform for cloud storage and document management with very robust permission settings that makes it easy to securely share documents with team members, customers, and partners. Review collected by and hosted on G2.com. What do you dislike about Box? Nothing that is particularly wrong with this platform it provides a great way to organize multiple files into a single place and share them very easily. Review collected by and hosted on G2.com. What problems is Box solving and how is that benefiting you? It makes it easy to access files from multiple devices and the ability to easily share large files improved team coordination which has made collaboration much easier. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite MU Miriam U. Autora de "El Método ESFERA" Small-Business (50 or fewer emp.) 4/22/2026 "Excellent value for money with Sign and Canvas" 4/5 What do you like best about Box? The value for money of cloud storage and additional functionalities, especially Sign (for signatures) and Canvas (for creating mind maps, charts, etc.). Review collected by and hosted on G2.com. What do you dislike about Box? The upload speed is slightly lower than other similar cloud storage tools. Review collected by and hosted on G2.com. What problems is Box solving and how is that benefiting you? Box allows me to synchronize my files in the cloud with great ease and have them always available and updated across devices. Additionally, with the Sign functionality, I can manage the electronic signature of documents. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 inviteAI Translated ![Ankush P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ankush P.") AP Ankush P. Mid Roto Artist Mid-Market (51-1000 emp.) 1/30/2026 "Secure Collaboration, Needs Faster Sync" 4/5 What do you like best about Box? I like how Box allows me to store files and documents in the cloud, so I can access them from any device anywhere. It solves many common problems related to file storage, collaboration, and data security. Box helps me store files securely in one place, access them from anywhere, and share them easily without worrying about data loss or version confusion. It improves collaboration by keeping everyone on the same file and protects sensitive data with strong security controls. What I like most about Box is its secure and easy file sharing. It keeps all files organized in one place, allows smooth collaboration, and lets me access my content anytime from any device with confidence in data security. I also like how Box integrates smoothly with other tools like Microsoft 365 and Google Workspace. The version control, activity tracking, and mobile access work especially well and make collaboration simple and reliable. The initial setup of Box was easy and quick. Creating an account, uploading files, and setting sharing permissions was simple, and the interface made it easy to get started without much learning time. Review collected by and hosted on G2.com. What do you dislike about Box? Sometimes file syncing and notifications can be slow, and a few advanced features feel complex for new users. Improving speed consistency and making the interface a bit more intuitive would make Box even better. Improving background sync speed, especially for large files, would help a lot. Real-time or more reliable notifications would also improve responsiveness. For the interface, clearer icons, simpler menus, and better onboarding tips for advanced features would make it more intuitive for new users. Review collected by and hosted on G2.com. What problems is Box solving and how is that benefiting you? I use Box to store files securely, access them from any device, and share them easily, keeping collaboration smooth and data protected with strong security controls. It solves common issues of file storage, collaboration, and data security, eliminating version confusion and data loss worries. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") G Verified User Enterprise (\> 1000 emp.) 6/10/2026 "Effortless File Storage with Intuitive Features" 5/5 What do you like best about Box? I use Box for storing files because it's easy to access them. I really like the branding of Box. It's the features like categories and filters that stand out for me, and it's better than Google Drive. The interface is really good. The initial setup was really good, and I even found it fun. Box is built on a great platform and works well as an enterprise tool. Review collected by and hosted on G2.com. What do you dislike about Box? I feel like Box could really improve by adding features like AI summarization for files and maybe some kind of prioritization feature. It would be great if there was a way to have files sorted and prioritized automatically according to my account settings. Review collected by and hosted on G2.com. What problems is Box solving and how is that benefiting you? I use Box for storing files, and it makes accessing them easy. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Todd M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Todd M.") TM Todd M. Team leader Small-Business (50 or fewer emp.) 5/2/2026 Guest users or non-business users of the software, not included in G2 scores. "Secure Enterprise File Storage and Collaboration Across Devices" 5/5 What do you like best about Box? It’s ability to securely store, share and collaborate on files in a single enterprise grade content management platform. Allows users access all their files directly from a desktop or phone without using local hard drive space Review collected by and hosted on G2.com. What do you dislike about Box? It’s less helpful for small teams due to rigid pricing and a tendency to feel overbuilt for simple life sharing. Slow sync delays limited file size Review collected by and hosted on G2.com. What problems is Box solving and how is that benefiting you? The Unstructured data problem Review collected by and hosted on G2.com. 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