--- title: Box Reviews meta\_title: 'Box Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 5260 reviews by the users' company size, role or industry to find out how Box works for a business like yours. aggregate\_rating: rating\_value: 4.2 review\_count: 5260 scale: '5' date\_modified: '2026-08-10' parent\_category: name: Content Management url: https://www.g2.com/categories/content-management --- ### Box Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users find Box extremely **easy to use** , appreciating its intuitive design and minimal training requirements. [(96 mentions)](https://www.g2.com/products/box/reviews?filters%5Bsentiment_snippet%5D=1106455&qs=pros-and-cons#reviews) Users value the **robust security measures** of Box, ensuring safe storage and sharing of sensitive documents seamlessly. [(57 mentions)](https://www.g2.com/products/box/reviews?filters%5Bsentiment_snippet%5D=1106582&qs=pros-and-cons#reviews) Users love the **simplicity of sharing and collaborating** with Box, enhancing productivity and peace of mind in managing files. [(54 mentions)](https://www.g2.com/products/box/reviews?filters%5Bsentiment_snippet%5D=1107663&qs=pros-and-cons#reviews) Users appreciate the **easy sharing** capabilities of Box, enabling secure, organized collaboration from any device. [(50 mentions)](https://www.g2.com/products/box/reviews?filters%5Bsentiment_snippet%5D=1108095&qs=pros-and-cons#reviews) Users value the **seamless integration** of Box, enhancing collaboration and simplifying file management across platforms. [(47 mentions)](https://www.g2.com/products/box/reviews?filters%5Bsentiment_snippet%5D=1108171&qs=pros-and-cons#reviews) Users often experience **slow performance** with Box, especially during file syncing and mobile app usage. [(30 mentions)](https://www.g2.com/products/box/reviews?filters%5Bsentiment_snippet%5D=1106251&qs=pros-and-cons#reviews) Users feel that Box is **expensive** , especially for smaller teams compared to other storage options available. [(27 mentions)](https://www.g2.com/products/box/reviews?filters%5Bsentiment_snippet%5D=1105829&qs=pros-and-cons#reviews) Users find the **storage limitations** of Box frustrating, particularly due to costs and inadequate organizing options. [(20 mentions)](https://www.g2.com/products/box/reviews?filters%5Bsentiment_snippet%5D=1106382&qs=pros-and-cons#reviews) Users find Box **lacking advanced features** , making it challenging for newcomers to utilize its capabilities effectively. [(17 mentions)](https://www.g2.com/products/box/reviews?filters%5Bsentiment_snippet%5D=1107916&qs=pros-and-cons#reviews) Users report **performance issues** with Box, including slow uploads, downloads, and syncing that hinder productivity. [(17 mentions)](https://www.g2.com/products/box/reviews?filters%5Bsentiment_snippet%5D=1105109&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of Box ##### 1. Ease of Use Users find Box extremely **easy to use** , appreciating its intuitive design and minimal training requirements. [ See 96 mentions ](https://www.g2.com/products/box/reviews?filters%5Bsentiment_snippet%5D=1106455&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 5.0/5 "Effortless and Secure File Sharing Across Platforms" What do you like about Box? I love using Box for its ease of use and its ability to securely share information across platforms, even when we use Google Workspace and some client ![Omar G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Omar G.") OG Omar G. Mid-Market (51-1000 emp.) 5.0/5 "Secure and Agile File Storage and Transfers" What do you like about Box? Secure, cloud-based file storage, sharing, and collaboration. It makes it easy to store files and transfer them without hassle. ##### 2. Security Users value the **robust security measures** of Box, ensuring safe storage and sharing of sensitive documents seamlessly. [ See 57 mentions ](https://www.g2.com/products/box/reviews?filters%5Bsentiment_snippet%5D=1106582&qs=pros-and-cons#reviews) See Related User Reviews ![Omar G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Omar G.") OG Omar G. Mid-Market (51-1000 emp.) 5.0/5 "Secure and Agile File Storage and Transfers" What do you like about Box? Secure, cloud-based file storage, sharing, and collaboration. It makes it easy to store files and transfer them without hassle. ![Oswald C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Oswald C.") OC Oswald C. 4.0/5 "Secure Collaboration with Integration Challenges" What do you like about Box? I like Box for its strong enterprise-grade security, granular permission controls, and built-in compliance foundation. Unlike many consumer-grade clou ##### 3. Sharing Users love the **simplicity of sharing and collaborating** with Box, enhancing productivity and peace of mind in managing files. [ See 54 mentions ](https://www.g2.com/products/box/reviews?filters%5Bsentiment_snippet%5D=1107663&qs=pros-and-cons#reviews) See Related User Reviews ![Omar G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Omar G.") OG Omar G. Mid-Market (51-1000 emp.) 5.0/5 "Secure and Agile File Storage and Transfers" What do you like about Box? Secure, cloud-based file storage, sharing, and collaboration. It makes it easy to store files and transfer them without hassle. ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Enterprise (\> 1000 emp.) 4.5/5 "Very Useful SharePoint for Team Collaboration and Easy Tool Integration" What do you like about Box? very useful to have a share point to work with workmates and easy to use with other tools ##### 4. Easy Sharing Users appreciate the **easy sharing** capabilities of Box, enabling secure, organized collaboration from any device. [ See 50 mentions ](https://www.g2.com/products/box/reviews?filters%5Bsentiment_snippet%5D=1108095&qs=pros-and-cons#reviews) See Related User Reviews ![Omar G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Omar G.") OG Omar G. Mid-Market (51-1000 emp.) 5.0/5 "Secure and Agile File Storage and Transfers" What do you like about Box? Secure, cloud-based file storage, sharing, and collaboration. It makes it easy to store files and transfer them without hassle. ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Enterprise (\> 1000 emp.) 4.5/5 "Very Useful SharePoint for Team Collaboration and Easy Tool Integration" What do you like about Box? very useful to have a share point to work with workmates and easy to use with other tools ##### 5. Seamless Integration Users value the **seamless integration** of Box, enhancing collaboration and simplifying file management across platforms. [ See 47 mentions ](https://www.g2.com/products/box/reviews?filters%5Bsentiment_snippet%5D=1108171&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 5.0/5 "Effortless and Secure File Sharing Across Platforms" What do you like about Box? I love using Box for its ease of use and its ability to securely share information across platforms, even when we use Google Workspace and some client ![James H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "James H.") JH James H. Mid-Market (51-1000 emp.) 4.0/5 "Great for File Sharing, Needs Better Live Collaboration" What do you like about Box? I use Box for sharing files across teams and keeping historic files on projects with multiple work streams. I like the version control and the ability ### 5 Cons or Disadvantages of Box ##### 1. Slow Performance Users often experience **slow performance** with Box, especially during file syncing and mobile app usage. [ See 30 mentions ](https://www.g2.com/products/box/reviews?filters%5Bsentiment_snippet%5D=1106251&qs=pros-and-cons#reviews) See Related User Reviews ![Una D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Una D.") UD Una D. Small-Business (50 or fewer emp.) 4.0/5 "Robust Compliance and AI, But Needs Faster Sync" What do you dislike about Box? I don't like the glacial upload/download speeds for files over 20GB, even on high-bandwidth connections. It's frustrating to deal with frequent upload ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Enterprise (\> 1000 emp.) 4.5/5 "A Powerful Tool for Organized and Secure File Management" What do you dislike about Box? What I dislike about Box is that it can sometimes feel slower than expected, especially when uploading or syncing large files. The desktop sync tool i ##### 2. Expensive Users feel that Box is **expensive** , especially for smaller teams compared to other storage options available. [ See 27 mentions ](https://www.g2.com/products/box/reviews?filters%5Bsentiment_snippet%5D=1105829&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Enterprise (\> 1000 emp.) 4.5/5 "A Powerful Tool for Organized and Secure File Management" What do you dislike about Box? What I dislike about Box is that it can sometimes feel slower than expected, especially when uploading or syncing large files. The desktop sync tool i ![abdo e.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "abdo e.") AE abdo e. Small-Business (50 or fewer emp.) 4.5/5 "Seamless Collaboration and Robust Security in One" What do you dislike about Box? The main area for improvement is the pricing structure, as it can be quite expensive for individual freelancers or small startups. Additionally, the f ##### 3. Storage Limitations Users find the **storage limitations** of Box frustrating, particularly due to costs and inadequate organizing options. [ See 20 mentions ](https://www.g2.com/products/box/reviews?filters%5Bsentiment_snippet%5D=1106382&qs=pros-and-cons#reviews) See Related User Reviews ![Una D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Una D.") UD Una D. Small-Business (50 or fewer emp.) 4.0/5 "Robust Compliance and AI, But Needs Faster Sync" What do you dislike about Box? I don't like the glacial upload/download speeds for files over 20GB, even on high-bandwidth connections. It's frustrating to deal with frequent upload ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Enterprise (\> 1000 emp.) 4.5/5 "A Powerful Tool for Organized and Secure File Management" What do you dislike about Box? What I dislike about Box is that it can sometimes feel slower than expected, especially when uploading or syncing large files. The desktop sync tool i ##### 4. Lacking Features Users find Box **lacking advanced features** , making it challenging for newcomers to utilize its capabilities effectively. [ See 17 mentions ](https://www.g2.com/products/box/reviews?filters%5Bsentiment_snippet%5D=1107916&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 5.0/5 "Effortless and Secure File Sharing Across Platforms" What do you dislike about Box? Though Box is a great tool for integration, I do find that some of the more extensive spreadsheet features, such as formatting and color, do not alway ![Sunil T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sunil T.") ST Sunil T. Small-Business (50 or fewer emp.) 3.5/5 "Great experience working with Box" What do you dislike about Box? Box Ai extracts the data, but does not show the highlights on the text extracted. So still a lot of manual work involved. ##### 5. Performance Issues Users report **performance issues** with Box, including slow uploads, downloads, and syncing that hinder productivity. [ See 17 mentions ](https://www.g2.com/products/box/reviews?filters%5Bsentiment_snippet%5D=1105109&qs=pros-and-cons#reviews) See Related User Reviews ![Una D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Una D.") UD Una D. Small-Business (50 or fewer emp.) 4.0/5 "Robust Compliance and AI, But Needs Faster Sync" What do you dislike about Box? I don't like the glacial upload/download speeds for files over 20GB, even on high-bandwidth connections. It's frustrating to deal with frequent upload ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Enterprise (\> 1000 emp.) 4.5/5 "A Powerful Tool for Organized and Secure File Management" What do you dislike about Box? What I dislike about Box is that it can sometimes feel slower than expected, especially when uploading or syncing large files. The desktop sync tool i ![Gleyciane R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Gleyciane R.") GR Gleyciane R. Facility Management Specialist Facilities Services Mid-Market (51-1000 emp.) 3/27/2026 "Secure Cloud Storage with Seamless Collaboration for Facility Management" 4/5 What do you like best about Box? I appreciate how well Box fits our daily facility management work in Germany. Its permission control is very precise, allowing us to set different access rights for internal teams, on-site maintenance staff, and external vendors, ensuring the security of building drawings, maintenance records, and contract documents. The file storage and sharing function is stable and efficient. Field personnel can view the latest data in real-time through mobile devices, greatly improving the speed of information synchronization. Box's cloud storage is reliable with good version management, so we don't lose important files or use wrong versions due to repeated modifications. The simple interface and easy operation also let the whole team get started quickly, effectively improving the efficiency of daily work. Review collected by and hosted on G2.com. What do you dislike about Box? The mobile interface can feel slow when accessing large technical drawings and inspection reports on-site, which is frustrating for field staff with limited network speed. File organization for high-volume maintenance records and project documents could be more flexible; the folder structure lacks some advanced tagging and quick-filtering features that would help us locate compliance files faster. Occasionally, syncing between desktop and mobile is delayed, leading to brief confusion over whether team members have the latest document version. Some of the collaboration tools also feel overly formal for quick internal updates, and integration with certain on-site maintenance tools we use isn’t as smooth as we’d like. Review collected by and hosted on G2.com. What problems is Box solving and how is that benefiting you? I use Box to manage documents and collaboration efficiently, solving issues of scattered files and ensuring secure access. It enhances real-time information sharing, reduces errors, speeds response times, and supports compliance with data privacy standards. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Tajinder N.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Tajinder N.") TN Tajinder N. team lead Telecommunications Enterprise (\> 1000 emp.) 3/24/2026 "Robust Collaboration with Security, Slightly Pricey" 4.5/5 What do you like best about Box? I like how Box balances security and ease of collaboration. It feels tightly controlled for sensitive files with strong permissions, audit trails, and compliance features, while still enabling teams to share and co-work smoothly both inside and outside the organization. The granular permissions and security allow very specific access levels, which is great for regulated industries or companies handling confidential data. I appreciate the clean collaboration features like versioning, comments, and shared folders which make it easy to track changes and keep discussions organized. The strong integrations ecosystem is another plus, as Box works well with Microsoft 365, Google Workspace, and hundreds of other apps, allowing me to keep documents in Box while using my favorite productivity tools. I also find the initial setup of Box super handy and friendly. Review collected by and hosted on G2.com. What do you dislike about Box? Everything is superb except you can slow down the prices Review collected by and hosted on G2.com. What problems is Box solving and how is that benefiting you? I use Box for secure cloud storage and file sharing. It helps me manage documents with controlled permissions and audit logs, making collaboration easy without email chains. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Vikas K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Vikas K.") VK Vikas K. Senior Process Associate Information Technology and Services Enterprise (\> 1000 emp.) 5/2/2026 Guest users or non-business users of the software, not included in G2 scores. "Helpful Daily Document Storage with Anywhere Access" 5/5 What do you like best about Box? This is a very helpful app. I use it daily to store my documents, data, and photos, and I can access them from anywhere. I recommend using this app. Review collected by and hosted on G2.com. What do you dislike about Box? I don’t really have anything negative to say about the Box app. The only issue I’ve noticed is that uploads can be slow. Review collected by and hosted on G2.com. What problems is Box solving and how is that benefiting you? Box helps me in many ways. I’m an iPhone user, and I can’t download everything directly on my phone, so I use the Box app to store, download, and edit my data on my iPhone. For me, it’s a saviour. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![임동근 .](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "임동근 .") 임 임동근 . Research Fellow Enterprise (\> 1000 emp.) 3/13/2026 Guest users or non-business users of the software, not included in G2 scores. "Box’s Standout Security for Protecting Sensitive Files" 4.5/5 What do you like best about Box? The security features are what stand out the most to me. I also use services like Dropbox and iCloud Drive, but Box feels much more focused on protecting sensitive files. When working with important documents or research data, that extra level of security is really reassuring. Review collected by and hosted on G2.com. What do you dislike about Box? Because the platform prioritizes security, some actions require additional steps. For new users, this can make the system feel a bit complicated at first. It usually takes a little time to get familiar with the workflow. Review collected by and hosted on G2.com. What problems is Box solving and how is that benefiting you? Box helps solve the challenge of securely sharing data with collaborators. When exchanging datasets with other researchers, protecting the data is critical. Box makes it easy to share files while maintaining strong security controls. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Verified User in Construction](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Construction") UC Verified User in Construction Enterprise (\> 1000 emp.) 5/22/2026 "Solid File Storage without Frills" 3/5 What do you like best about Box? It consistently works for uploading and viewing documents with a solid and intuitive search. It is no frills, but has a clean interface and makes file management easy. Also the Box Sync is great! Review collected by and hosted on G2.com. What do you dislike about Box? The viewer in Box can be really rough. Trying to zoom in and out of a PDF can zoom your whole page and it doesn't feel dialed in. Also the live document collaboration is lacking. Lastly the search on Box Drive is not very good. It used to be better when it was Box Sync. Review collected by and hosted on G2.com. What problems is Box solving and how is that benefiting you? It is our internal file storage for keeping contracts, working docs and other important internal files. It is a historical record as well for all of our internal documentation. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![John Paul O.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "John Paul O.") JO John Paul O. Loan Officer Information Technology and Services Small-Business (50 or fewer emp.) 4/29/2026 "Streamlined Collaboration, Minor Lag with Large Files" 4.5/5 What do you like best about Box? I use Box for secure business collaboration, AI-powered insights, workflow automation, and the seamless app ecosystem. I like the workflow automation feature, especially Box Relay, which helps me by acting as the connective tissue between different tools like DocuSign and Slack. For instance, when a client uploads a signed PDF, it automatically notifies the sales team, which is a great time-saver. I think Box is smoother, fast, and reliable compared to tools like Google Drive and Dropbox. The initial setup was super easy and user-friendly. Review collected by and hosted on G2.com. What do you dislike about Box? I don't like the big file lags. When working with massive files, Box sometimes feels sluggish. Review collected by and hosted on G2.com. What problems is Box solving and how is that benefiting you? I use Box for secure collaboration and integrating tools like Slack and DocuSign. It automates workflows, saving hours spent manually searching through PDFs, contracts, and spreadsheets. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Verified User in Non-Profit Organization Management](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Non-Profit Organization Management") UN Verified User in Non-Profit Organization Management Small-Business (50 or fewer emp.) 12/16/2025 "Effortless and Secure File Sharing Across Platforms" 5/5 What do you like best about Box? I love using Box for its ease of use and its ability to securely share information across platforms, even when we use Google Workspace and some clients use Microsoft 365. It is a safe and secure solution for sharing important data. Review collected by and hosted on G2.com. What do you dislike about Box? Though Box is a great tool for integration, I do find that some of the more extensive spreadsheet features, such as formatting and color, do not always transfer easily when using Box, and these elements can sometimes be lost or removed. Review collected by and hosted on G2.com. What problems is Box solving and how is that benefiting you? Box allows me to bridge the gap between Google and Microsoft users, enabling seamless collaboration across different documents. It also supports the secure transfer of sensitive data. I especially value the ability to share links and set them to automatically expire after a certain period, which helps maintain security. Review collected by and hosted on G2.com. Show More 4/21/2026 Current UserValidated ReviewerIncentivizedSource: G2 invite ![Meghan D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Meghan D.") MD Meghan D. Digital Marketing Specialist Enterprise (\> 1000 emp.) 3/19/2026 "Fast, Reliable File Sharing for Work and Students" 5/5 What do you like best about Box? I can upload a wide variety of files for work and for my students, and I have them submit everything through Box. It also handles very large images and other files well, with fast loading when I upload and access them. Review collected by and hosted on G2.com. What do you dislike about Box? I wish I could change folder colors, or at least have more options for aesthetically organizing things. It would also be great to have some kind of workflow feature—maybe tasks where you can assign people to upload specific items. Review collected by and hosted on G2.com. What problems is Box solving and how is that benefiting you? It allows me to upload a wide range of file types and sizes. I can upload graphics, logos, and design files, among others, without any issues. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![SHIFIN C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "SHIFIN C.") SC SHIFIN C. Senior Systems Development Engineer Information Technology and Services Enterprise (\> 1000 emp.) 12/4/2025 "Elevating Collaboration with Secure, AI-Driven Processes" 4.5/5 What do you like best about Box? Box is most helpful because it simplifies secure collaboration and content management while offering advanced AI-powered workflows and integrations. Its ability to combine secure cloud storage with powerful collaboration tools, making it easy for teams to manage, share, and work on content from anywhere that made the Box more generous. The upsides include enterprise-grade security, seamless integrations, strong choice for organizations that prioritize compliance, and user-friendly workflows that boost productivity. Review collected by and hosted on G2.com. What do you dislike about Box? The least helpful aspects of Box are its relatively higher cost which can be challenging for smaller organizations, its occasional complexity for new users who may face a learning curve during setup, and its limitations in offline access compared to some competitors. While these factors may reduce its appeal for startups or teams seeking simpler solutions, Box continues to excel in enterprise-grade security, compliance support, and seamless collaboration features, making it a strong choice for larger businesses that prioritize data protection and integrated workflows. Review collected by and hosted on G2.com. What problems is Box solving and how is that benefiting you? Box solves the problem of scattered, insecure, and hard-to-manage files by centralizing content in a secure cloud platform. It eliminates version-control issues with real-time collaboration and ensures compliance with industry standards through enterprise-grade security. By integrating workflows like e-signatures and approvals, Box streamlines processes and boosts productivity. The result is faster teamwork, collaboration, safer data handling, and easier access to files from anywhere benefits me all the time. We use Box as our central content management platform, storing project files and collaborating across departments. Its version control ensures our teams always work on the latest documents, and the granular permissions help us securely share files with external partners. The integrations with Microsoft 365 and Slack streamline our workflows, reducing the need to switch between tools. Overall, Box has improved our document security, collaboration speed, and reduced duplication of work. Review collected by and hosted on G2.com. Show More 12/18/2025 Current UserValidated ReviewerSource: Organic ![Verified User in Information Technology and Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Information Technology and Services") II Verified User in Information Technology and Services Small-Business (50 or fewer emp.) 5/19/2026 "Box’s Seamless Integrations and Automation Save Us Hours Each Week" 4/5 What do you like best about Box? The standout feature of Box for me is its deep integration ecosystem. It connects seamlessly with the tools we use daily, like Slack, Microsoft 365 etc. allowing us to access and manage files directly inside those applications. The automated workflow features have also saved my team hours each week by streamlining our document approval processes and also eliminating manual follow-ups. Review collected by and hosted on G2.com. What do you dislike about Box? The user interface can feel a bit cluttered and non-intuitive, especially for new team members during onboarding. Navigating deep folder structures is sometimes cumbersome, and the permission management system while highly secure is overly complex to configure at a granular level. Review collected by and hosted on G2.com. What problems is Box solving and how is that benefiting you? We struggled with fragmented file sharing and version control issues across our remote teams, but now we can collaborate in real-time within a single, secure cloud environment. This has resulted in a massive reduction in email clutter and has saved our team hours of searching for the latest document versions every week. Review collected by and hosted on G2.com. 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