---
title: Box Reviews
meta_title: 'Box Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 5260 reviews by the users' company size, role or industry
  to find out how Box works for a business like yours.
aggregate_rating:
  rating_value: 4.2
  review_count: 5260
  scale: '5'
date_modified: '2026-08-12'
parent_category:
  name: Content Management
  url: https://www.g2.com/categories/content-management
---


# Box Reviews
**Vendor:** Box  
**Category:** [Cloud Content Collaboration Software](https://www.g2.com/categories/cloud-content-collaboration)  
**Average Rating:** 4.2/5.0  
**Total Reviews:** 5,260
## About Box
Box: The leader in Intelligent Content Management — Store, secure, and automate content on an AI-powered platform Box helps businesses of every size get more value from their documents and files with stringent security controls, intelligent workflow automation, and AI agents that extract critical insight. ✓ Box AI — Summarize documents, extract insights, ask questions in natural language, and deploy and create intelligent AI agents that automate repetitive work ✓ Intelligent workflow automation — Streamline reviews, contract approvals, and onboarding with AI-powered workflows ✓ Security and compliance — Protect sensitive information with granular access controls, intelligent threat detection, and AI governance that meet HIPAA, FINRA, FedRAMP, and GDPR standards ✓ Integrations and extensibility — Connect Box with 1,500+ popular apps or extend functionality with APIs and SDKs ✓ Industry solutions — Trusted by leading finance, technology, government, and life sciences organizations for secure collaboration and AI-enhanced productivity



## Box Pros & Cons
**What users like:**

- Users find Box extremely **easy to use** , appreciating its intuitive design and minimal training requirements. (96 reviews)
- Users value the **robust security measures** of Box, ensuring safe storage and sharing of sensitive documents seamlessly. (57 reviews)
- Users love the **simplicity of sharing and collaborating** with Box, enhancing productivity and peace of mind in managing files. (54 reviews)
- Users appreciate the **easy sharing** capabilities of Box, enabling secure, organized collaboration from any device. (50 reviews)
- Users value the **seamless integration** of Box, enhancing collaboration and simplifying file management across platforms. (47 reviews)
- Collaboration (38 reviews)
- Users find Box to be **intuitive and user-friendly** , making it easy to store and manage documents efficiently. (34 reviews)
- Easy Collaboration (33 reviews)
- Team Collaboration (33 reviews)
- Easy Integration (32 reviews)

**What users dislike:**

- Users often experience **slow performance** with Box, especially during file syncing and mobile app usage. (30 reviews)
- Users feel that Box is **expensive** , especially for smaller teams compared to other storage options available. (27 reviews)
- Users find the **storage limitations** of Box frustrating, particularly due to costs and inadequate organizing options. (20 reviews)
- Users find Box **lacking advanced features** , making it challenging for newcomers to utilize its capabilities effectively. (17 reviews)
- Users report **performance issues** with Box, including slow uploads, downloads, and syncing that hinder productivity. (17 reviews)
- Users often face **connectivity issues** with Box, experiencing syncing problems and limited connection options. (15 reviews)
- Interface Usability (15 reviews)
- Users face **syncing issues** with Box, including delays and difficulties managing offline file access effectively. (15 reviews)
- Cost Limitations (14 reviews)
- Learning Curve (14 reviews)

## Box Reviews
  ### 1. Seamless Collaboration and Robust Security in One

**Rating:** 4.5/5.0 stars

**Reviewed by:** abdo e. | Data Analyst, Small-Business (50 or fewer emp.)

**Reviewed Date:** January 30, 2026

**What do you like best about Box?**

I use Box primarily for securely storing and sharing SQL scripts, data reports, and large Excel datasets, and it acts as a central hub for collaborating with my team on various data projects. What I like most is the seamless integration with other tools and the drag functionality which makes uploading large datasets very fast. Also, the advanced search feature helps me find specific data files instantly, saving me a lot of time. The seamless integration is vital because I can open and edit my Excel files or data sheets directly within Box using Microsoft 365. The advanced search is a lifesaver when I'm looking for a specific SQL query inside hundreds of folders. It indexes the content, not just the file names, which makes my workflow much more efficient. The initial setup was incredibly straightforward and fast. The Box Drive feature allowed us to integrate the cloud folders directly into our local file explorers, so the team didn't need any special training, and we were able to migrate our existing data and set up user permissions within just a couple of hours. My team switched from Google Drive to Box because it offers much better enterprise-grade security and more advanced administrative controls. For our data projects, Box's ability to manage permissions and external collaboration feels more professional and secure.

**What do you dislike about Box?**

The main area for improvement is the pricing structure, as it can be quite expensive for individual freelancers or small startups. Additionally, the free version has a limited storage capacity compared to competitors, and the file size limit for uploads on the basic plan can sometimes be a hurdle when dealing with very large database backups.

**What problems is Box solving and how is that benefiting you?**

I use Box for securely storing and sharing SQL scripts and data reports, ensuring access to updated data. It solves version control issues and prevents data loss, providing a secure cloud environment for team collaboration on data projects.

  ### 2. Elevating Collaboration with Secure, AI-Driven Processes

**Rating:** 4.5/5.0 stars

**Reviewed by:** SHIFIN C. | Senior Systems Development Engineer, Information Technology and Services, Enterprise (> 1000 emp.)

**Reviewed Date:** December 04, 2025

**What do you like best about Box?**

Box is most helpful because it simplifies secure collaboration and content management while offering advanced AI-powered workflows and integrations. Its ability to combine secure cloud storage with powerful collaboration tools, making it easy for teams to manage, share, and work on content from anywhere that made the Box more generous.

The upsides include enterprise-grade security, seamless integrations, strong choice for organizations that prioritize compliance, and user-friendly workflows that boost productivity.

**What do you dislike about Box?**

The least helpful aspects of Box are its relatively higher cost which can be challenging for smaller organizations, its occasional complexity for new users who may face a learning curve during setup, and its limitations in offline access compared to some competitors. While these factors may reduce its appeal for startups or teams seeking simpler solutions, Box continues to excel in enterprise-grade security, compliance support, and seamless collaboration features, making it a strong choice for larger businesses that prioritize data protection and integrated workflows.

**What problems is Box solving and how is that benefiting you?**

Box solves the problem of scattered, insecure, and hard-to-manage files by centralizing content in a secure cloud platform. It eliminates version-control issues with real-time collaboration and ensures compliance with industry standards through enterprise-grade security. By integrating workflows like e-signatures and approvals, Box streamlines processes and boosts productivity. The result is faster teamwork, collaboration, safer data handling, and easier access to files from anywhere benefits me all the time.
We use Box as our central content management platform, storing project files and collaborating across departments. Its version control ensures our teams always work on the latest documents, and the granular permissions help us securely share files with external partners. The integrations with Microsoft 365 and Slack streamline our workflows, reducing the need to switch between tools. Overall, Box has improved our document security, collaboration speed, and reduced duplication of work.

  ### 3. Secure, Modern Collaboration Made Effortless with BOX

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jose M. | CyberSecurity Administrator, Enterprise (> 1000 emp.)

**Reviewed Date:** December 17, 2025

**What do you like best about Box?**

BOX offers a modern approach to sharing and storing information with collaborators and third parties involved in your organization's projects. It ensures safety and compliance with all relevant regulations. You can access BOX from anywhere, and sharing is protected by robust security protocols to prevent data leaks, including integration with other IT security vendors. It provides Ease integration and implementation with IT Security Vendors API which allow to incorporated a security layer for content protection.

**What do you dislike about Box?**

A complete integration with all Crowdstrike data protection settings is still on the roadmap, which would allow for scanning or protecting files stored on BOX.

**What problems is Box solving and how is that benefiting you?**

Sharing files both within the organization and with external third parties is no longer an issue, as it offers comprehensive file control settings that enable monitoring of files and their integration. This provides the ability to enforce compliance for SOC 2, HIPAA and GDPR, IT security posture, and data governance.

  ### 4. Great for File Sharing, Needs Better Live Collaboration

**Rating:** 4.0/5.0 stars

**Reviewed by:** James H. | Director of Strategy, Mid-Market (51-1000 emp.)

**Reviewed Date:** February 17, 2026

**What do you like best about Box?**

I use Box for sharing files across teams and keeping historic files on projects with multiple work streams. I like the version control and the ability to easily keep a shared folder where I can restrict and allow access to different folks, both internal and client, even though we're not on the same company internal platform. The initial setup was pretty easy as it auto-loaded on my computer. Box is super easy and great for collaboration across systems.

**What do you dislike about Box?**

I would like to have live editing so we can edit a document simultaneously. It would also be good for Box to have an AI tool that shows redundancy or gives recommendations on organizing better based on size, file name, or people using it.

**What problems is Box solving and how is that benefiting you?**

I use Box for sharing files across teams and keeping historic project files. It helps with version control and access management, allowing me to easily share folders and restrict access, even with external clients. It's great for collaboration across different systems.

  ### 5. Secure Collaboration with Integration Challenges

**Rating:** 4.0/5.0 stars

**Reviewed by:** Oswald C.

**Reviewed Date:** February 10, 2026

**What do you like best about Box?**

I like Box for its strong enterprise-grade security, granular permission controls, and built-in compliance foundation. Unlike many consumer-grade cloud tools, security and governance are designed into the platform from the start. It also stands out for secure external collaboration, allowing us to safely share sensitive files with clients, vendors, and external partners while maintaining full visibility and control. The deep integrations with Microsoft 365, Google Workspace, and other business apps create a smooth, unified workflow that cuts down on app switching and saves time. For small teams or individual users, the onboarding flow is intuitive, making it easy to set up and get started quickly.

**What do you dislike about Box?**

I don't like the steep learning curve for advanced features. While basic file storage and sharing are intuitive, configuring advanced workflows and complex permissions needs a significant time investment. New admins often have to rely on Box’s documentation or paid support for these features. I also find the limited offline functionality frustrating. The desktop app’s offline mode is clunky, and files marked for offline access sometimes fail to sync reliably when reconnected. There's also no easy way to bulk-select folders for offline use, which creates friction for teams in low-connectivity environments.

**What problems is Box solving and how is that benefiting you?**

Box provides secure file sharing, eliminating risky methods and ensuring only authorized access. It streamlines collaboration, reducing version confusion and review cycles, and simplifies compliance with built-in governance and retention tools, lessening the legal and administrative burden.

  ### 6. Robust Compliance and AI, But Needs Faster Sync

**Rating:** 4.0/5.0 stars

**Reviewed by:** Una D. | Sales &amp; Client Relationship Manager, Newspapers, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 08, 2026

**What do you like best about Box?**

I really appreciate that compliance is a core feature of Box, not a paid upgrade. It's the reason so many Fortune 500 companies trust it, as U.S. and global regulatory compliance is built right into the platform without requiring manual IT setup. This is crucial for regulated industries, as it greatly reduces the risk of accidental non-compliance and the substantial fines that come with it. Box's AI capabilities also stand out for transforming unstructured content into actionable, searchable data. Furthermore, Box’s setup process is streamlined and easy, balancing user-friendliness with the necessary security and compliance features essential for businesses, especially those in healthcare, finance, and legal sectors. The initial setup, even for enterprise teams, is much simpler compared to other platforms. Also, the integration with Asana is seamless because I can attach Box files directly to Asana tasks, and any updates sync automatically, ensuring everyone always accesses the latest version.

**What do you dislike about Box?**

I don't like the glacial upload/download speeds for files over 20GB, even on high-bandwidth connections. It's frustrating to deal with frequent upload failures with generic error messages and limited resumable upload functionality. There are sync delays with Box Drive for large folders, sometimes taking 1-2 hours, which can lead to version conflicts and outdated files. Plus, there's no way to prioritize sync jobs or throttle bandwidth, which can cripple local office or remote user networks.

**What problems is Box solving and how is that benefiting you?**

Box eliminates content silos, providing centralized, secure storage with seamless access from any device. It supports compliance, reducing audit prep time by 80%, and transforming unstructured content into actionable data with AI-powered insights.

  ### 7. A Powerful Tool for Organized and Secure File Management

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Manufacturing | Enterprise (> 1000 emp.)

**Reviewed Date:** January 31, 2026

**What do you like best about Box?**

What I like best about Box is its excellent balance of security, simplicity, and collaboration. The platform makes it incredibly easy to store, organize, and share files across teams while maintaining strong access controls and compliance standards.

I especially appreciate the seamless integrations with tools like Microsoft Office and Google Workspace, which allow us to edit documents in real time without switching platforms. The version history and file recovery features are also very reliable, giving peace of mind when working on critical documents.

Overall, Box has significantly improved our document management process by making collaboration faster, more secure, and more organized.

**What do you dislike about Box?**

What I dislike about Box is that it can sometimes feel slower than expected, especially when uploading or syncing large files. The desktop sync tool isn’t always as smooth or intuitive as other cloud storage platforms, which can affect productivity during heavy usage.

Additionally, some advanced features and storage limits are locked behind higher-priced plans, making it less cost-effective for small teams or individual users. The interface, while clean, can also feel slightly complex for new users and requires a learning curve to fully utilize all functionalities.

Overall, while Box is powerful and secure, performance consistency and pricing flexibility are areas that could be improved.

**What problems is Box solving and how is that benefiting you?**

Box solves the challenge of securely managing, sharing, and collaborating on documents across teams and locations. Before using Box, keeping files organized, controlling access, and tracking versions was time-consuming and risky.

With Box, everything is centralized in one secure platform with clear permission controls, real-time collaboration, and automatic version history. This has greatly reduced confusion around document ownership, eliminated duplicate files, and improved overall workflow efficiency.

The strong security and compliance features also give confidence when handling sensitive information, while integrations with everyday tools make work faster and more seamless. Overall, Box has helped us stay more organized, collaborate better, and work more securely with far less manual effort.

  ### 8. Secure Collaboration, Needs Faster Sync

**Rating:** 4.0/5.0 stars

**Reviewed by:** Ankush P. | Mid Roto Artist, Mid-Market (51-1000 emp.)

**Reviewed Date:** January 30, 2026

**What do you like best about Box?**

I like how Box allows me to store files and documents in the cloud, so I can access them from any device anywhere. It solves many common problems related to file storage, collaboration, and data security. Box helps me store files securely in one place, access them from anywhere, and share them easily without worrying about data loss or version confusion. It improves collaboration by keeping everyone on the same file and protects sensitive data with strong security controls. What I like most about Box is its secure and easy file sharing. It keeps all files organized in one place, allows smooth collaboration, and lets me access my content anytime from any device with confidence in data security. I also like how Box integrates smoothly with other tools like Microsoft 365 and Google Workspace. The version control, activity tracking, and mobile access work especially well and make collaboration simple and reliable. The initial setup of Box was easy and quick. Creating an account, uploading files, and setting sharing permissions was simple, and the interface made it easy to get started without much learning time.

**What do you dislike about Box?**

Sometimes file syncing and notifications can be slow, and a few advanced features feel complex for new users. Improving speed consistency and making the interface a bit more intuitive would make Box even better. Improving background sync speed, especially for large files, would help a lot. Real-time or more reliable notifications would also improve responsiveness. For the interface, clearer icons, simpler menus, and better onboarding tips for advanced features would make it more intuitive for new users.

**What problems is Box solving and how is that benefiting you?**

I use Box to store files securely, access them from any device, and share them easily, keeping collaboration smooth and data protected with strong security controls. It solves common issues of file storage, collaboration, and data security, eliminating version confusion and data loss worries.

  ### 9. Effortless File Sharing and Collaboration for Remote Teams

**Rating:** 5.0/5.0 stars

**Reviewed by:** Srikant V. | Staff Software Engineer, Enterprise (> 1000 emp.)

**Reviewed Date:** October 29, 2025

**What do you like best about Box?**

What I like best about Box is how easy it is to use and set up. The interface feels simple and clean, so getting started doesn’t take much effort — everything just works out of the box (pun intended). Implementation was smooth, and our team didn’t need any special training to get going. The customer support has also been responsive whenever we had questions, which really helps. I use Box almost every day to store and share files, and it’s packed with just the right set of features — not overloaded, but everything you need for collaboration. The integrations are also seamless, especially with tools like Microsoft Word and Slack, which makes daily work much more convenient.

**What do you dislike about Box?**

What I dislike about Box is that syncing large files can sometimes take longer than expected. The desktop app also feels a bit heavy and can lag when starting up or refreshing folders. Occasionally, permission updates or shared links don’t reflect right away, which causes a little confusion among team members. It’s nothing major, but I wish the performance and responsiveness were a bit smoother, especially when working with bigger projects.

**What problems is Box solving and how is that benefiting you?**

Box helps me keep all my project files organized, versioned, and accessible from anywhere. I no longer need to juggle between different storage tools or worry about outdated attachments in emails — everything stays synced automatically in one place. It’s great for securely sharing files with teammates, clients, and even external partners, thanks to its flexible permission settings. The best part is how it supports smooth collaboration — multiple people can view, edit, or comment on documents at the same time without version confusion. Whether I’m working from the office or remotely, Box keeps the workflow consistent and reliable. It really cuts down on small hassles and makes teamwork feel much more seamless.

  ### 10. Intuitive Collaboration Meets Enterprise-Grade Security

**Rating:** 4.0/5.0 stars

**Reviewed by:** Vineeth K. | Sr. Multimedia Designer , Mid-Market (51-1000 emp.)

**Reviewed Date:** January 03, 2026

**What do you like best about Box?**

Box achieves an impressive balance between a straightforward, user-friendly interface and robust enterprise-level features. The folder organization and sharing capabilities are intuitive, allowing team members to begin collaborating right away without needing extensive training. Meanwhile, the comprehensive security controls, detailed permission settings, and thorough audit trails provide reassurance that sensitive documents are managed securely, which is essential in a professional setting.

**What do you dislike about Box?**

While Box excels in security and collaboration, there are some aspects that can be frustrating in everyday use. The web and desktop interfaces sometimes feel slow or cumbersome, particularly when working with large folders or numerous versions. Additionally, certain actions require more clicks than one might expect.

**What problems is Box solving and how is that benefiting you?**

Box primarily addresses the issue of scattered and difficult-to-manage content by providing teams with a centralized, secure location to store, organize, and collaborate on files. This helps minimize confusion and cuts down on time spent searching for the correct version of a document.

  ### 11. Easy file management with Box

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Music | Small-Business (50 or fewer emp.)

**Reviewed Date:** March 26, 2019

**What do you like best about Box?**

I really like the fact that I can upload music files and organize them in such a way that the music files are able to play one after another without me manually clicking on each music file after each file plays.  You can easily share the files with a link to a folder or the individual files.  Also, you can access the files through the desktop of the app, it's very convenient this way.  

**What do you dislike about Box?**

I dislike that I can't manually adjust the order of the music files.  I would have to delete each file and then re-upload in the order that I would want the files in.  I also am not a big fan of the look of the files and the interface.  I also dislike that you can't download files offline from the app like other similar file storage and sharing applications.  

**What problems is Box solving and how is that benefiting you?**

I feel like box solves the business problem of having a convenient storage for large files in one place.   The biggest benefits that I've realized is the easily accessible.   Also you can have multiple team users.

  ### 12. Simple, Reliable, and Great for Team Collaboration

**Rating:** 5.0/5.0 stars

**Reviewed by:** Tessie L. | Data and Insights Specialist, Small-Business (50 or fewer emp.)

**Reviewed Date:** October 06, 2025

**What do you like best about Box?**

I love how easy it is to store and organize files, especially when working with a team. Sharing documents is super straightforward, and the version control has saved me more than once when someone overwrote a file. It’s reliable, secure, and keeps everything in one place so I’m not digging through random folders or emails.

**What do you dislike about Box?**

Sometimes the web interface feels a little slow and clunky compared to other cloud storage tools. Occasionally it doesn’t update as quickly as I’d like. It’s not a dealbreaker, but I wish the user experience was a little bit smoother.

**What problems is Box solving and how is that benefiting you?**

Box helps me keep all my files organized, secure, and easy to share with teammates and partners. I don’t have to worry about sending huge attachments or losing track of the latest version of a document. It’s made collaboration way smoother and saves me time when I need to find or update something quickly.

  ### 13. Secure and Agile File Storage and Transfers

**Rating:** 5.0/5.0 stars

**Reviewed by:** Omar G. | E-Commerce Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** February 26, 2026

**What do you like best about Box?**

Secure, cloud-based file storage, sharing, and collaboration. It makes it easy to store files and transfer them without hassle.

**What do you dislike about Box?**

Generating URLs could be better and easier, especially when it comes to shortened URLs.

**What problems is Box solving and how is that benefiting you?**

Box enables real-time collaboration through features like Box Notes, co-editing, and file comments. It also helps automate processes with Box Relay (workflow automation) and includes Box Sign for unlimited, legally binding electronic signatures, which can save time and money.

  ### 14. Effortless Collaboration and File Sharing with Box

**Rating:** 5.0/5.0 stars

**Reviewed by:** Umer H.

**Reviewed Date:** December 03, 2025

**What do you like best about Box?**

I use Box for work and find its ability to share and view files and projects seamlessly incredibly valuable. The application makes my work life easier by providing an intuitive interface that simplifies file sharing and accessibility. I particularly like the ease of using Box, as it ensures that navigating through different functions and tasks is straightforward. Additionally, Box excels in facilitating collaboration, making it simple to work with colleagues efficiently and effectively. The initial setup of Box was really easy, which was a relief and allowed a quick start without complications. Overall, my positive experience with Box fills me with confidence, so much so that I would highly recommend it with a score of ten out of ten.

**What do you dislike about Box?**

I find that Box needs more emphasis on notifying the appropriate individuals when access is granted to a specific file or folder. This is something that could be improved to enhance the collaboration experience.

**What problems is Box solving and how is that benefiting you?**

I use Box for easy file sharing and viewing, which simplifies collaboration and enhances project work.

  ### 15. Secure Storage with Robust Collaboration

**Rating:** 5.0/5.0 stars

**Reviewed by:** Damaris N.

**Reviewed Date:** December 02, 2025

**What do you like best about Box?**

I greatly appreciate Box for its comprehensive approach to contact management. It excels by combining secure file storage with robust sharing options and strong collaboration features. This integration is further enhanced by its workflow automation abilities and deep integration with other business applications, which streamlines processes and improves team productivity. I find the way Box automates repetitive and manual tasks through intelligent workflows particularly valuable, as it allows me and my team to devote more time to strategic and creative activities or customer-facing tasks. Additionally, the setup process for Box is user-friendly and straightforward, involving only a few simple steps to get started, which eases the onboarding process. Box's ability to enhance security and maintain compliance gives me confidence, and its integration with tools like Microsoft Office and Adobe Acrobat extends its usability across various work demands. The transition from other platforms like SharePoint and Office Server to Box has significantly improved communication and efficiency in my team.

**What do you dislike about Box?**

I find that the customer support for Box could improve in terms of responsiveness. The Box Drive Sync app also has performance and reliability issues that need addressing. Additionally, specific functionalities, particularly file sorting, could be more reliable. The efficiency and organization provided by reliable file sorting are crucial for productivity, as they save time, reduce errors, and make it easier to find information.

**What problems is Box solving and how is that benefiting you?**

I use Box to tackle context management issues by providing secure cloud storage, streamlining workflows, improving collaboration, and enhancing security compliance, enabling my team to automate tasks and focus on strategic activities.

  ### 16. A Secure and efficient Way to collaborate

**Rating:** 4.0/5.0 stars

**Reviewed by:** kalsh k. | student , Small-Business (50 or fewer emp.)

**Reviewed Date:** November 25, 2025

**What do you like best about Box?**

I use Box primarily for storing and sharing files with my team, and it’s been a game changer for collaboration. I love the user-friendly interface and the security features which give me peace of mind. The file sharing and collaboration capabilities really excel, allowing my team to work together in real-time and track changes, which reduces the need for email attachments. The security features, including multi-factor authentication and advanced permissions, are a priority for me. I appreciate how Box integrates well with popular productivity tools like Microsoft, Google Workspace, and Slack, enhancing my workflow. The initial setup was incredibly easy, and I found the user-friendly sign-up process perfect for beginners, deserving a 10 out of 10. Overall, Box's ability to offer a secure and centralized location for file storage and accessibility from any device is indispensable.

**What do you dislike about Box?**

I find Box's pricing model to be quite expensive, especially for smaller teams or those who need advanced features. Additionally, the performance can be a drawback with slow uploads, downloads, and signing issues, which impede productivity. Moreover, the platform has limited customization options, particularly concerning permissions and workflow automation.

**What problems is Box solving and how is that benefiting you?**

I use Box to solve server issues with secure file storage, centralized access, and enhanced team collaboration. It reduces email attachments, offers robust security with encryption, and facilitates easy file sharing and version control.

  ### 17. Effortless File Sharing and Team Collaboration

**Rating:** 5.0/5.0 stars

**Reviewed by:** Isabel M. | Senior Producer, Mid-Market (51-1000 emp.)

**Reviewed Date:** December 24, 2025

**What do you like best about Box?**

It's easy to use and share files with the rest of the team. Its integration with our agency's platform makes it simple to upload and organize files of any project. The historic versions are another great feature when working with a huge amount of files, it allows to restore to previous versions and also download.

**What do you dislike about Box?**

Sometimes it can be tricky to look for a file when it only searches to the same folder by default

**What problems is Box solving and how is that benefiting you?**

I work in a global agency, Box makes it easy to collaborate around the world, storing and organizing files without setbacks.

  ### 18. Secure and User-Friendly, but Stability Needs Work

**Rating:** 4.0/5.0 stars

**Reviewed by:** Johrel T. | IT SupportTechnician, Mid-Market (51-1000 emp.)

**Reviewed Date:** November 18, 2025

**What do you like best about Box?**

I appreciate the security features of Box, especially how it connects with our company email account and utilizes multi-factor authentication for added security. This makes storing files and documents feel much safer. Additionally, I find Box incredibly user-friendly; sharing files is seamless and can be done with just one click of a button. The ease of setup was also impressive, as I could simply log in with my company email through Single Sign-On. Overall, the user experience is straightforward and efficient, making file management and collaboration much more convenient.

**What do you dislike about Box?**

I find the stability of the Box app problematic. It is sometimes slow and has connectivity issues, leading to disruptions in my workflow. Additionally, there are occasional bugs that affect daily tasks. Although I am not a developer and cannot offer specific solutions, I believe the developers should focus more on enhancing the app's stability and its compatibility with different operating systems to resolve these issues.

**What problems is Box solving and how is that benefiting you?**

I use Box for secure file storage and easy sharing, thanks to its MFA security and user-friendly interface.

  ### 19. Maybe I'm a dinosaur, but I like Dropbox better

**Rating:** 2.5/5.0 stars

**Reviewed by:** Scott D. | Senior Graphic Designer, Marketing and Advertising, Mid-Market (51-1000 emp.)

**Reviewed Date:** October 08, 2025

**What do you like best about Box?**

Its a great solution to host your files, access them from anywhere, send a link to anyone anywhere and allow them to preview it; as long as they are also savvy with technology. I'm happy when I'm working with a client thats using it because I know my way around the user interface, but I'd be happier if it was Dropbox.

**What do you dislike about Box?**

Its just not Dropbox, again maybe I've just been using Dropbox too long; but I can't find a reason to switch.

**What problems is Box solving and how is that benefiting you?**

Box solves the problem of collaborating over distance or with other companies; need to share files, easy, send a link, need them to preview it, easy, need to organize your files in cloud storage, easy. It makes running a small agency a breeze.

  ### 20. Reliable and Secure Cloud Storage for Teams”

**Rating:** 4.0/5.0 stars

**Reviewed by:** Divya O. | Student Mentor, Small-Business (50 or fewer emp.)

**Reviewed Date:** October 16, 2025

**What do you like best about Box?**

Box simplifies file storage and collaboration, making these tasks incredibly straightforward. I particularly value how effortless it is to share files and collaborate in real time, which is especially helpful when working with different teams. The version control system, along with integrations with tools such as Microsoft Office and Google Workspace, proves to be extremely beneficial. The user interface is intuitive, and the robust security features provide reassurance that data remains protected.

**What do you dislike about Box?**

At times, syncing can be somewhat slow, particularly when handling large files. I also find that the mobile app could be more responsive and easier to use. On top of that, the pricing may seem a bit steep for smaller teams, especially when compared to some other options.

**What problems is Box solving and how is that benefiting you?**

Box enables our team to securely store, manage, and share files within a single, centralized platform. It addresses the challenges of scattered data and version confusion by providing real-time collaboration and robust version control. The platform’s advanced security features, along with its integrations with tools such as Microsoft 365 and Google Workspace, ensure that file sharing is both seamless and compliant. Thanks to these capabilities, our workflows have become more efficient, communication has improved, and we spend less time managing documents.

  ### 21. Great for Secure Sharing, But PDF Downloads Need Streamlining

**Rating:** 5.0/5.0 stars

**Reviewed by:** Donna T. | Staff Accountant, Enterprise (> 1000 emp.)

**Reviewed Date:** October 17, 2025

**What do you like best about Box?**

I like that you can share documents with trusted colleagues from different corporations.  Also that the documents are there for as long as you need them.  Especially if you need to refer to a document in the past to research a trend for a particular item.

**What do you dislike about Box?**

I think the only thing I don't like is when you download documents, it takes you to multiple screens to save as PDF.

**What problems is Box solving and how is that benefiting you?**

It's making life a lot easier because before, I would have to ask the other corporation to send me the documents that I needed.  Now they just upload the documents to Box and I can download what I need without having to request the documents.

  ### 22. Secure File Sharing Made Easy

**Rating:** 4.0/5.0 stars

**Reviewed by:** Ahmed Z. | Assistant Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** January 16, 2026

**What do you like best about Box?**

I use Box to share, manage, and securely share files. I like how easy it is to use. You can easily store, share, and access files. I appreciate the file sharing and easy access controls because they simplify collaboration. The initial setup of Box was straightforward.

**What do you dislike about Box?**

The interface can feel unintuitive at times, and some actions take too many steps to load. Navigation menus could be simplified, and the number of clicks needed could be reduced.

**What problems is Box solving and how is that benefiting you?**

I use Box to securely organize and share files. It simplifies collaboration with easy access controls and file sharing, making it straightforward to manage and distribute files.

  ### 23. Effortless File Sharing with Box

**Rating:** 5.0/5.0 stars

**Reviewed by:** Monica  P. | Clincal Research Specialist, Mid-Market (51-1000 emp.)

**Reviewed Date:** December 09, 2025

**What do you like best about Box?**

I use Box to store and file documents and share them with my team. I really enjoy that I can drag files from my desktop into Box, and the way the files are organized is easily accessible. It allows multiple people to access documents at the same time, which is a huge help for our team. This saves me time because I am able to move files easily from my desktop or another folder into Box without any issues. The initial setup was very easy.

**What do you dislike about Box?**

More storage size options.

**What problems is Box solving and how is that benefiting you?**

I use Box to store, file, and share documents with my team. It allows multiple people to access documents simultaneously, saving time by easily moving files from my desktop without issues.

  ### 24. Great tool to manage and collaborate on content

**Rating:** 4.5/5.0 stars

**Reviewed by:** Ashley A. | Account Executive, Mid-Market (51-1000 emp.)

**Reviewed Date:** June 29, 2025

**What do you like best about Box?**

probably just that it’s easy to share files and that it integrates with my Mac well  so I dont have to login every time I can just pull up box through my files. That's my fav feature!

**What do you dislike about Box?**

just feels clunky, not built for real workflows. more like a fancier dropbox or google drive, but definitely still does the job

**What problems is Box solving and how is that benefiting you?**

its a great place for me to store files, personal docs, etc. and makes it easy to keep everything in one spot. Also easy to share with my team when we’re working on stuff together or find stuff without having to ask

  ### 25. Efficient Document Sharing with User-Friendly Experience

**Rating:** 4.5/5.0 stars

**Reviewed by:** Sara H.

**Reviewed Date:** February 09, 2026

**What do you like best about Box?**

I like that Box is user-friendly and it makes organizing easy. The customer service is fast in responding, which I appreciate. I also find it valuable that updates are shared in real-time, making collaboration on shared projects seamless. Plus, the initial setup was easy.

**What do you dislike about Box?**

Sometimes there can be hiccups with user settings.

**What problems is Box solving and how is that benefiting you?**

I use Box for working simultaneously on shared projects, keeping recent drafts accessible to the team, sharing real-time updates, and organizing documents easily. It's user-friendly with fast customer service.

  ### 26. Secure and Reliable Cloud Storage Platform

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Education Management | Enterprise (> 1000 emp.)

**Reviewed Date:** January 28, 2026

**What do you like best about Box?**

What I like best about Box is the level of control and security it gives me while sharing documents. I can easily manage permissions, securely collaborate with my team and access documents from anywhere without worrying about data security.

**What do you dislike about Box?**

Advanced features are available only in higher-tier plans.

**What problems is Box solving and how is that benefiting you?**

Box makes it easier for me to store, organize, find, and share documents securely, while still keeping control over who can access them. It streamlines collaboration and helps ensure that information is shared safely.

  ### 27. Excellent Storage Solution for Effortless Management

**Rating:** 5.0/5.0 stars

**Reviewed by:** Nico K. | Chief Information Officer, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 28, 2025

**What do you like best about Box?**

Great storage solution for managing and organizing files securely, with easy sharing and collaboration across teams.

**What do you dislike about Box?**

The user interface can sometimes feel clunky, and advanced features require higher-tier plans. Syncing large files occasionally takes longer than expected.

If you want, I can also make a slightly longer, polished version that reads smoothly for official reviews. Do you want me to do that?

**What problems is Box solving and how is that benefiting you?**

Box solves the challenge of securely storing, organizing, and sharing files across teams and devices. It streamlines collaboration, reduces the risk of version conflicts, and ensures important documents are always accessible. This improves productivity, simplifies project management, and allows for smoother workflows, especially when working remotely or with multiple collaborators.

  ### 28. Seamless Collaboration and Security with Box

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Computer Software | Enterprise (> 1000 emp.)

**Reviewed Date:** November 24, 2025

**What do you like best about Box?**

What I appreciate most about Box is how it strikes a seamless balance between secure content management and smooth collaboration among teams, partners, and clients. It offers enterprise-level security and compliance, yet still enables users to share, edit, co-author, and manage workflows in real time with ease—eliminating concerns about version conflicts or data loss. The integration with tools such as Microsoft 365, Salesforce, Slack, and DocuSign transforms Box from a simple storage solution into a central hub for content-focused work.

**What do you dislike about Box?**

What I find challenging about Box is that, despite its impressive robustness, certain advanced features such as workflow automation, permissions setup, and governance controls can be quite complex. Making the most of these often demands extra guidance or assistance from an administrator. While Box is undeniably powerful, it isn't always straightforward for newcomers or those without a technical background. Introducing a more streamlined user interface or offering guided setup options for these advanced tools could significantly ease the adoption process.

**What problems is Box solving and how is that benefiting you?**

Box solves the problem of scattered content, security risks, and slow collaboration. By centralizing all files in a secure, compliant, and collaborative platform, it improves efficiency, workflow automation, external sharing, and governance — saving time while reducing compliance and version-control issues.

  ### 29. BOX

**Rating:** 5.0/5.0 stars

**Reviewed by:** Drazen S. | QAQC coordinator, Mid-Market (51-1000 emp.)

**Reviewed Date:** August 01, 2025

**What do you like best about Box?**

The box is great internal platform for storing and sharing some project information once is setup correctly. Great ability to restrict or modified access privileges to any user and very helpfull when sharing information with people involve in the project.
The platform is very easy to be used and when setting up the platform you can always play around and explore what suits to you the best as a Admin or how to make life easy to your project team members.
Also great for integration with Autodesk BIM 360 and ACC

**What do you dislike about Box?**

nothing especially that i didnt like , it was great tool for my project.

**What problems is Box solving and how is that benefiting you?**

Storing and sharing information's, collaboration , integration with BIM 360

  ### 30. Box is My Go-To for Reliable Cloud Storage

**Rating:** 4.0/5.0 stars

**Reviewed by:** Kishore M. | Associate Technical Consultant, Enterprise (> 1000 emp.)

**Reviewed Date:** August 04, 2025

**What do you like best about Box?**

Box provides advanced features like encryption, permission settings, simple to share documents with colleagues and friends, integrates with popular productivity tools and my favorite user friendly interface.

**What do you dislike about Box?**

Bit difficult to integrate with the third party apps, box has to admit it is comparitively slower with their rival applications even with your high pricing especially higher size files, searching is not that accurate and last notification is by default goes to spam which requires extra work for us to list it as not spam in many cases.

**What problems is Box solving and how is that benefiting you?**

Helps me to store some sensitive and important data which i don't trust it to keep it in offline.It helps me with the real time file sharing and i like the version control feature which helps me the drafts. User friendly access control settings and last but not least i can access my files from anywhere.

  ### 31. Very Useful SharePoint for Team Collaboration and Easy Tool Integration

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Electrical/Electronic Manufacturing | Enterprise (> 1000 emp.)

**Reviewed Date:** February 20, 2026

**What do you like best about Box?**

very useful to have a share point to work with workmates and easy to use with other tools

**What do you dislike about Box?**

I don't have any concern nowadays, it is a very good tool

**What problems is Box solving and how is that benefiting you?**

easy to find any document at a share point shared with all workmates

  ### 32. Effortless Collaboration and Top-Notch Security with Box

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Leisure, Travel & Tourism | Mid-Market (51-1000 emp.)

**Reviewed Date:** December 21, 2025

**What do you like best about Box?**

Box stands out for its user-friendly interface and effortless file sharing capabilities. The platform’s robust security measures and smooth integrations help teams collaborate efficiently.

**What do you dislike about Box?**

Some users have noticed that syncing large files can occasionally be slow, and the pricing might seem a bit high for smaller teams. Additionally, there is a minor learning curve when it comes to using the more advanced features.

**What problems is Box solving and how is that benefiting you?**

Box enables organizations to securely store, organize, and share files within a single, centralized location. With straightforward access controls, smooth collaboration features, and robust integrations with other tools, it streamlines content management and enhances team productivity.

  ### 33. IT Specialist

**Rating:** 4.5/5.0 stars

**Reviewed by:** Gabriel R. | IT Field Service Technician, Mid-Market (51-1000 emp.)

**Reviewed Date:** October 13, 2025

**What do you like best about Box?**

What I like best about Box is how simple it makes sharing and collaborating on files. The version history and strong security features give peace of mind, and everything just works smoothly with Microsoft 365 and Google Workspace.

**What do you dislike about Box?**

What I dislike about Box is the upload size limit on lower plans and the higher price compared to other storage options. The desktop sync app can also be a little clunky at times.

**What problems is Box solving and how is that benefiting you?**

Box keeps my files organized, secure, and easy to share. It saves time, prevents version mix-ups, and makes team collaboration seamless.

  ### 34. Excellent for Document Archiving and File Sharing

**Rating:** 5.0/5.0 stars

**Reviewed by:** Amaury C. | Founder, Public Policy, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 30, 2025

**What do you like best about Box?**

Box serves well as a tool for archiving documents and sharing files. I find it useful for both storing important information and distributing files when needed.

**What do you dislike about Box?**

The free account offers limited storage space, which can be a drawback for users who need to store more files.

**What problems is Box solving and how is that benefiting you?**

Box effectively addresses the challenge of real-time collaboration, making it much easier for teams to work together seamlessly.

  ### 35. Real-Time Collaboration That Saves Us Time AND Money!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Automotive | Mid-Market (51-1000 emp.)

**Reviewed Date:** November 28, 2025

**What do you like best about Box?**

Being able to have teammates simultaneously work on the same document has saved us so much time!

**What do you dislike about Box?**

It can take some time to mentally switch from Google Docs to any other system

**What problems is Box solving and how is that benefiting you?**

This has saved us so much time and money by switching all of our associates to Box.  We can share all kinds of documents, collaborate on all kinds of projects, and control the access levels as necessary.

  ### 36. Effortless File Sharing and Storage Made Simple

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** December 15, 2025

**What do you like best about Box?**

It’s easy to use. I enjoy being able to store documents and large files on their platform and share the links with coworkers as needed.

**What do you dislike about Box?**

Sometimes I have to sign in twice to access files and it slows me down.

**What problems is Box solving and how is that benefiting you?**

It’s allowing more storage options for companies who need to securely store files for use

  ### 37. Box is very useful for me

**Rating:** 4.5/5.0 stars

**Reviewed by:** Priyanka R. | PE, Mid-Market (51-1000 emp.)

**Reviewed Date:** September 24, 2025

**What do you like best about Box?**

Box is very useful while working on files or any documents. We can share files easily.

**What do you dislike about Box?**

When file size is too big then we have to wait for syncing the file on Box.

**What problems is Box solving and how is that benefiting you?**

Sharing is very easily, when other person doesn't have access, at that time we can share easily

  ### 38. Effortless Document Management with Seamless Integration

**Rating:** 5.0/5.0 stars

**Reviewed by:** Raghu B.

**Reviewed Date:** September 11, 2025

**What do you like best about Box?**

I love the ease of integration and ease of use that Box offers. The software significantly simplifies document management and allows seamless sharing with my guests, which is fantastic. I've been using it alongside Google Drive for more than two years with tremendous satisfaction.

**What do you dislike about Box?**

I wish Box had more integration options with other tools.

**What problems is Box solving and how is that benefiting you?**

I use Box for document management and forecasting, making it easier to manage and share documents with guests.

  ### 39. Secure and efficient cloud collaboration

**Rating:** 5.0/5.0 stars

**Reviewed by:** 雅尚 . | Enterprise (> 1000 emp.)

**Reviewed Date:** September 11, 2025

**What do you like best about Box?**

Box makes secure collaboration easy, allowing our team to share, edit, and manage files from anywhere without worrying about data loss or compliance issues.”

**What do you dislike about Box?**

The pricing model can be expensive for smaller teams, especially if advanced features like Governance or Shield are required.

**What problems is Box solving and how is that benefiting you?**

Box helps us address strict compliance requirements by providing secure storage, access controls, and governance features. This reduces the risk of data leaks and makes audits much smoother.

  ### 40. Easy to use with internal and external stakeholders

**Rating:** 5.0/5.0 stars

**Reviewed by:** Emily K. | Co-Founder / VP of Sales, Mid-Market (51-1000 emp.)

**Reviewed Date:** September 23, 2025

**What do you like best about Box?**

I've used BOX for years at my company. It is easy to sync, upload, share, and collaborate on with colleagues, and partners, both internally and externally.

**What do you dislike about Box?**

None I can identify. Most of the things about BOX I like.

**What problems is Box solving and how is that benefiting you?**

It allows for sharing, storage, and collaboration in a seamless way.

  ### 41. Has been unique in improving teamwork and data management

**Rating:** 5.0/5.0 stars

**Reviewed by:** Carletta C. | Sales Operations, Marketing and Advertising, Mid-Market (51-1000 emp.)

**Reviewed Date:** February 20, 2025

**What do you like best about Box?**

Our sales processes and collaboration between teams have greatly improved as a result, there has been a considerable improvement in the management and accessibility of our information. We have been able to streamline our process significantly due to the ability to consolidate all of our sales documentation, including contracts and offers, into one secure place. We were able to upload, organize and exchange files quickly and easily thanks to the incredibly easy-to-use user interface. Our team members can now collaborate on the same document in real time, which has greatly increased project productivity and quality. The collaboration features are also fantastic, when we collaborate with clients and other external parties, it greatly reduces our anxiety about file sharing.

**What do you dislike about Box?**

It took some time to figure out how to operate it properly, but after that, it was a breeze. We double-checked that the tool was easy to use for everyone.

**What problems is Box solving and how is that benefiting you?**

Our team’s ability to work together and organize files has improved tremendously since we started using Box. We can access everything from anywhere because it is centralized, to exchange and communicate documents with the sales team and other collaborators during the preparation of a business proposal for a major customer. It was a clear example of how we used the platform; as everyone can see and make changes to files simultaneously, the review and approval process was much faster. There was a big change when files could be accessed directly from the browser. So that customers can see and comment on the information without downloading anything, we can also generate shared links.

  ### 42. BOX is a must have cloud-based content management and file storage platform

**Rating:** 5.0/5.0 stars

**Reviewed by:** Mohan M. | Site Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** October 02, 2025

**What do you like best about Box?**

Box software offers secure cloud storage for files, easy file sharing, and real-time collaboration with team members. It also includes features like version control to track changes and integrates with various apps to streamline workflows. Additionally, Box provides strong security controls and mobile access to manage content anywhere.

**What do you dislike about Box?**

Higher pricing compared to others. Slow customer service response times.

**What problems is Box solving and how is that benefiting you?**

Box software helps by securely storing files in one place and making it easy for teams to share and work together on documents. It reduces confusion by allowing real-time comments and updates, and automates simple tasks to save time. This makes teamwork faster, keeps information safe, and connects smoothly with other tools to keep work flowing.

  ### 43. User friendly and quick navigation software

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Consulting | Mid-Market (51-1000 emp.)

**Reviewed Date:** September 10, 2025

**What do you like best about Box?**

User friendly, Seamless File Sharing & Collaboration

**What do you dislike about Box?**

Box can be relatively costly compared to some alternatives

**What problems is Box solving and how is that benefiting you?**

Secure Cloud Storage,Seamless File Sharing & Collaboration, Excellent Integration Ecosystem

  ### 44. First time user for Box

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Consumer Goods | Mid-Market (51-1000 emp.)

**Reviewed Date:** September 11, 2025

**What do you like best about Box?**

The sharing function is easy to show team members in IT Support and showing what permissions people have to certain folders and files.

**What do you dislike about Box?**

Sometime the connection to the folder explorer with disconnect and have us log back into box app again.

**What problems is Box solving and how is that benefiting you?**

File sharing that is safe and easy to use

  ### 45. Box Review: Productivity Meets Security

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Computer & Network Security | Mid-Market (51-1000 emp.)

**Reviewed Date:** October 03, 2025

**What do you like best about Box?**

seamless collaboration features, robust security, and ease of file sharing. The platform makes it simple for teams to access, edit, and manage documents in real time, regardless of location, which significantly improves productivity and reduces workflow friction.

**What do you dislike about Box?**

While Box is powerful for collaboration and security, its interface can sometimes feel complex for new users, and certain advanced features may have a learning curve. Additionally, performance can occasionally slow down when handling very large files.

**What problems is Box solving and how is that benefiting you?**

Box solves the challenges of secure file storage, team collaboration, and document management. By centralizing files in the cloud, it allows teams to access, share, and edit documents in real time, reducing delays and miscommunication. This benefits me by improving productivity, ensuring data security, and streamlining workflows across projects and teams

  ### 46. Great cloud storage

**Rating:** 5.0/5.0 stars

**Reviewed by:** Leo K. | VP of IR and Analysis, Small-Business (50 or fewer emp.)

**Reviewed Date:** January 23, 2025

**What do you like best about Box?**

Box is an excellent cloud storage solution for both personal and business use. One of the standout features is its intuitive interface, which makes uploading, organizing, sharing, and accessing files seamless. The ability to collaborate in real-time on shared documents with integrations like MS Office and Google Sheets is very convenient.

**What do you dislike about Box?**

While Box is reliable, the desktop app is not very advanced. Sometimes I feel the need for more in terms of searching, connectivity, and reliability.

**What problems is Box solving and how is that benefiting you?**

It helps the firm with a share location for all our files.

  ### 47. Great product need more bidirectional integration

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Construction | Mid-Market (51-1000 emp.)

**Reviewed Date:** September 11, 2025

**What do you like best about Box?**

storage , sharing and security. The product is great if you have all the information on it for AI

**What do you dislike about Box?**

integration in both direction with MS DLP

**What problems is Box solving and how is that benefiting you?**

Storage, sharing access and security

  ### 48. Good for storage and teamwork

**Rating:** 4.5/5.0 stars

**Reviewed by:** Srikant G. | Senior software Engineer, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 01, 2025

**What do you like best about Box?**

easy to use, secure file sharing, and smooth access from anywhere. Works well with Google Drive & MS Office. Best for team collaboration.

**What do you dislike about Box?**

Price is high for small businesses. Free storage is very limited. Upload speed can be slow sometimes.

**What problems is Box solving and how is that benefiting you?**

Box helps with secure file storage, easy sharing, and team collaboration while solving business problems like remote access, document version control, and compliance with security standards.

  ### 49. Easy to use

**Rating:** 5.0/5.0 stars

**Reviewed by:** Sophie M. | Student Therapist, Enterprise (> 1000 emp.)

**Reviewed Date:** March 23, 2025

**What do you like best about Box?**

Simple interface, reliable to use! Sharing is easy

**What do you dislike about Box?**

Can be confusing to figure out editing a document in online vs local mode

**What problems is Box solving and how is that benefiting you?**

Allows me to edit in real time w my teammates


## Box Discussions
  - [Is Box A document management system?](https://www.g2.com/discussions/is-box-a-document-management-system) - 1 comment, 2 upvotes
  - [I signed up as a student, can i increase it as a student?](https://www.g2.com/discussions/i-signed-up-as-a-student-can-i-increase-it-as-a-student) - 1 comment, 2 upvotes
  - [How does Box AI workflow automation reduce manual work in content-heavy processes?](https://www.g2.com/discussions/how-does-box-ai-workflow-automation-reduce-manual-work-in-content-heavy-processes) - 2 comments, 1 upvote
  - [What integrations should you look for in an intelligent content management platform such as Box?](https://www.g2.com/discussions/what-integrations-should-you-look-for-in-an-intelligent-content-management-platform-such-as-box) - 1 comment, 1 upvote
  - [How do organizations use Box to keep content secure and compliant when adopting AI?](https://www.g2.com/discussions/how-do-organizations-use-box-to-keep-content-secure-and-compliant-when-adopting-ai) - 1 comment, 1 upvote

- [View Box pricing details and edition comparison](https://www.g2.com/products/box/reviews?filters%5Bsentiment_snippet%5D=1107663&qs=pros-and-cons&section=pricing&secure%5Bexpires_at%5D=2026-08-14+15%3A27%3A20+-0500&secure%5Bsession_id%5D=570b4c34-996d-4f64-a1a5-5d99321a0753&secure%5Btoken%5D=cac35046165e61174062f0f2b87dd2651eb8a291347c8f1f472d018fe9e54881&format=llm_user)
## Box Integrations
  - [Adobe Acrobat](https://www.g2.com/products/adobe-acrobat/reviews)
  - [Adobe Express](https://www.g2.com/products/adobe-express/reviews)
  - [Agentforce Service (formerly Salesforce Service Cloud)](https://www.g2.com/products/agentforce-service-formerly-salesforce-service-cloud/reviews)
  - [Airtable](https://www.g2.com/products/airtable/reviews)
  - [Ares Commander](https://www.g2.com/products/ares-commander/reviews)
  - [Asana](https://www.g2.com/products/asana/reviews)
  - [Box Sign](https://www.g2.com/products/box-sign/reviews)
  - [Canva](https://www.g2.com/products/canva/reviews)
  - [Canvas LMS](https://www.g2.com/products/canvas-lms/reviews)
  - [Cascade CMS](https://www.g2.com/products/cascade-cms/reviews)
  - [ChatGPT](https://www.g2.com/products/chatgpt/reviews)
  - [Claude](https://www.g2.com/products/anthropic-claude/reviews)
  - [ClickUp](https://www.g2.com/products/clickup/reviews)
  - [Crooze Digital Asset Management](https://www.g2.com/products/crooze-digital-asset-management/reviews)
  - [CrowdStrike Falcon Shield](https://www.g2.com/products/crowdstrike-falcon-shield/reviews)
  - [Domo](https://www.g2.com/products/domo/reviews)
  - [FloQast](https://www.g2.com/products/floqast/reviews)
  - [Formstack](https://www.g2.com/products/formstack-llc-formstack/reviews)
  - [Gemini](https://www.g2.com/products/gemini-trust-company-llc-gemini/reviews)
  - [GitHub](https://www.g2.com/products/github/reviews)
  - [Glean](https://www.g2.com/products/glean-technologies-glean/reviews)
  - [Google Drive &amp; Docs for Confluence](https://www.g2.com/products/google-drive-docs-for-confluence/reviews)
  - [Google Workspace](https://www.g2.com/products/google-workspace/reviews)
  - [Jira](https://www.g2.com/products/jira/reviews)
  - [Jotform](https://www.g2.com/products/jotform/reviews)
  - [Logikcull](https://www.g2.com/products/logikcull/reviews)
  - [Microsoft 365](https://www.g2.com/products/microsoft365/reviews)
  - [Microsoft Copilot](https://www.g2.com/products/microsoft-microsoft-copilot/reviews)
  - [Microsoft Excel](https://www.g2.com/products/microsoft-excel/reviews)
  - [Microsoft Outlook](https://www.g2.com/products/microsoft-outlook/reviews)
  - [Microsoft Teams](https://www.g2.com/products/microsoft-teams/reviews)
  - [Microsoft Word](https://www.g2.com/products/microsoft-word/reviews)
  - [NetSuite](https://www.g2.com/products/oracle-netsuite/reviews)
  - [Notion](https://www.g2.com/products/notion/reviews)
  - [Okta](https://www.g2.com/products/okta/reviews)
  - [Sana Agents](https://www.g2.com/products/sana-agents/reviews)
  - [Scoro](https://www.g2.com/products/scoro/reviews)
  - [ServiceNow EmployeeWorks](https://www.g2.com/products/servicenow-employeeworks/reviews)
  - [ServiceNow Integration Hub](https://www.g2.com/products/servicenow-integration-hub/reviews)
  - [Slack](https://www.g2.com/products/slack/reviews)
  - [Smartsheet](https://www.g2.com/products/smartsheet/reviews)
  - [Tableau](https://www.g2.com/products/tableau/reviews)
  - [TradeLink](https://www.g2.com/products/tradelink/reviews)
  - [Tray.ai](https://www.g2.com/products/tray-ai/reviews)
  - [TrueContext](https://www.g2.com/products/truecontext/reviews)
  - [Vimeo](https://www.g2.com/products/vimeo/reviews)
  - [Workato](https://www.g2.com/products/workato/reviews)
  - [Workfront](https://www.g2.com/products/workfront/reviews)
  - [Workplace from Meta](https://www.g2.com/products/workplace-from-meta/reviews)
  - [Wrike](https://www.g2.com/products/wrike/reviews)
  - [Zapier](https://www.g2.com/products/zapier/reviews)
  - [Zoom Events and Webinars](https://www.g2.com/products/zoom-events-and-webinars/reviews)

## Box Features
**Signature Process**
- Document Signing
- Reminders and Expirations
- Sign-In Process
- Mobile Signatures
- Signature Workflow
- Bulk Digital Signatures 
- Reporting
- Signature Document Creation
- Multi-Party Signing
- Electronic Signature

**Additional Functionality**
- Tagging
- Natural Language Processing
- Data Extraction
- Multi-Language
- Predictive Analytics
- Drag & Drop
- Speech Recognition
- Reporting/Analytics
- Data Storage Management
- Virtual Personal Assistant (VPA)
- AI Copilot
- Customer Segmentation
- Collaboration Tools
- Data Import/Export
- Generative AI
- For eCommerce
- Role-Based Permissions
- Customizable Branding
- Search/Filter
- Monitoring
- Document Management
- API
- Data Visualization
- Trend Analysis
- Machine Learning
- Access Controls/Permissions
- Alerts/Escalation
- Performance Metrics
- Real-Time Data
- Third-Party Integrations
- Mobile App
- Multiple Data Sources
- For Sales Teams/Organizations
- Sentiment Analysis
- Activity Dashboard
- Chatbot
- Workflow Automation

**File Management**
- Device Syncing
- Web Interface
- File Type Support
- Search
- Mobile Apps
- Video Support

**Responses**
- Personalization
- Route To Human
- Natural Language Understanding (NLU)
- Multi-Language

**Automation - AI Agents**
- Sales Follow-Up
- Customer Interaction Automation
- Lead Generation
- Document Processing
- Feedback Collection
- Natural Language Processing
- Simulation and Scenario Generation

**Agentic AI - Enterprise Content Management (ECM)**
- Autonomous Task Execution
- Natural Language Interaction
- Decision Making

**Agentic AI - Cloud Content Collaboration**
- Autonomous Task Execution
- Cross-system Integration
- Natural Language Interaction
- Third-Party Integrations
- Multi-Language

**Additional Functionality**
- Content Library
- Access Controls/Permissions
- AI Copilot
- Information Governance
- Drag & Drop
- Collaboration Tools
- Reporting/Analytics
- Data Capture and Transfer
- Indexing
- Filtering
- Electronic Signature
- Version Control
- Mobile Access
- Document Storage
- Generative AI
- Approval Process Control
- Single Sign On
- Image Editing
- Customizable Branding
- Search/Filter
- Tagging
- Audit Trail
- Document Review
- Activity Tracking
- Activity Dashboard
- Archiving & Retention
- Secure Data Storage
- Configurable Workflow
- SSL Security
- Alerts/Notifications
- Data Synchronization
- Secure Login
- Content Delivery
- Two-Factor Authentication
- Customizable Templates
- Mobile Capture
- Offline Access
- Templates
- File Sharing

**Collaboration**
- File following
- File Sharing
- Simultaneously Editing
- Change Tracking / Audit Logs
- Activity Tracking
- Progress Tracking
- Screen Sharing
- Real Time Editing

**Platform**
- Conversation Editor
- Integration
- Human-In-The-Loop
- Drag & Drop Editor
- Human-in-the-loop (HITL)

**Autonomy -  AI Agents**
- Independent Decision Making
- Adaptive Responses
- Task Execution
- Problem Solving

**Administration**
- User and Role Management
- Policies and Controls
- Device Management
- Storage Limits
- Storage Zones
- Security
- Calendar Management
- File Management
- Document Management
- Communication Management
- Workflow Management
- Content Management
- Project Management
- Email Management
- Version Control
- Approval Process Control
- SSL Security
- Task Management
- Website Management
- Secure Data Storage

**Generative AI**
- AI Text Generation
- AI Text Summarization

**Agentic AI - E-Signature**
- Autonomous Task Execution
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making
- Third-Party Integrations
- Multi-Language

**Agentic AI - AI Agents**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making

**Additional Functionality**
- Agent Collaboration
- Data Governance
- Prompt Engineering
- Feedback Management
- For No-Code Development
- Version Control
- Role-Based Permissions
- Dynamic Modeling
- API
- Memory Management
- Monitoring
- Scalability
- Cost Management
- Scheduling
- Natural Language Interface
- Access Controls/Permissions
- Multiple LLM Models
- Integration Management
- Customizable Frameworks
- Pre-built Templates
- Analytics
- Intent Recognition
- Contextual Guidance
- Rules-Based Workflow
- Attended Automation
- Drag & Drop
- For Sales/Marketing
- Generative AI
- Business Process Automation
- AI Copilot
- Third-Party Integrations
- Multi-Channel Communication
- Sentiment Analysis
- Deep Learning
- Code-free Development
- Compliance Management
- Automated Responses
- Knowledge Management
- Transfers/Routing
- Personalization
- Activity Dashboard
- Customer Experience Management
- Virtual Personal Assistant (VPA)
- Chatbot
- Speech Recognition
- Reporting/Analytics
- Task Management
- Customer Engagement
- AI/Machine Learning
- Configurable Workflow
- Unattended Automation
- Conversation Intelligence
- Workflow Automation
- Proactive Error Detection

**Platform**
- Performance and Reliability
- Reporting and Auditing
- System of Record Integration
- APIs

**Additional Functionality**
- Data Import/Export
- Search/Filter
- Audio/Video Conferencing
- Content Library
- Mobile Access
- Document Templates
- AI Copilot
- @mentions
- Data Synchronization
- Real-Time Notifications
- Prioritization
- Customizable Branding
- Commenting/Notes
- Chat/Messaging
- Configurable Workflow
- Electronic Signature
- Activity Dashboard
- Single Sign On
- Task Planning
- Alerts/Notifications
- Drag & Drop
- Reporting & Statistics
- Two-Factor Authentication
- Encryption
- Access Controls/Permissions
- Collaboration Tools
- Task Scheduling
- Generative AI
- Archiving & Retention
- Content Publishing Options
- Document Classification

**Security and Scalability**
- Regulatory Compliance
- Signature History and Audit
- Enterprise Scalability

**Platform**
- Custom Branding
- User, Role, and Access Management
- Internationalization
- Performance and Reliability
- Integration APIs
- Email Management
- Template Management
- Mobile Access
- Forms Management
- Contact Management
- Compliance Management
- Workflow Management
- Document Management
- Contract/License Management
- Renewal Management
- Registration Management
- Event Management
- Marketing Management
- Expiration Management
- Offline Access
- Video Management

**Additional Functionality**
- File Sharing
- Approval Process Control
- Alerts/Notifications
- Authentication
- Data Security
- Reminders
- Reporting & Statistics
- Access Controls/Permissions
- Version Control
- Single Sign On
- Audit Trail
- AI Copilot
- Activity Dashboard
- Encryption
- Signature Capture
- Document Conversion
- Drag & Drop
- Archiving & Retention
- Team Collaboration
- Generative AI
- Status Tracking
- Customizable Fields
- Searchable Database
- QR Codes
- Two-Factor Authentication
- Search/Filter
- Multi-Location
- Real-Time Data
- Data Synchronization
- Age Verification
- Customer Database
- Secure Data Storage
- Waiver Kiosk
- Data Import/Export
- Photo Capture
- Conditional Logic
- Customizable Templates

**File Management**
- File Type Support
- Metadata
- OCR Scanning
- Versioning
- Collaboration
- Document Assembly
- Form Creation
- Portals and Sites
- Disposition
- Search
- Web Interface
- Mobile Apps

**Workflow**
- Process Automation
- Conditions
- Activities
- Records Management
- Case Management
- Template Management
- Document Management
- Metadata Management
- Content Management
- Workflow Management
- Compliance Management
- Digital Asset Management
- Task Management
- File Management
- Forms Management
- SEO Management
- Audit Management
- Website Management
- User Management

**Platform**
- Internationalization
- Performance and Reliability
- Reporting and Auditing
- System of Record Integration
- APIs

## Top Box Alternatives
  - [Progress ShareFile](https://www.g2.com/products/progress-sharefile/reviews) - 4.2/5.0 (1,478 reviews)
  - [Laserfiche](https://www.g2.com/products/laserfiche/reviews) - 4.7/5.0 (1,206 reviews)
  - [Revver](https://www.g2.com/products/revver/reviews) - 4.4/5.0 (456 reviews)

