--- title: Box Reviews meta\_title: 'Box Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 5260 reviews by the users' company size, role or industry to find out how Box works for a business like yours. aggregate\_rating: rating\_value: 4.2 review\_count: 5260 scale: '5' date\_modified: '2026-08-10' parent\_category: name: Content Management url: https://www.g2.com/categories/content-management --- # Box Reviews & Product Details Visit Website Box: The leader in Intelligent Content Management — Store, secure, and automate content on an AI-powered platform Box helps businesses of every size get more value from their documents and files with stringent security controls, intelligent workflow automation, and AI agents that extract critical insight. ✓ Box AI — Summarize documents, extract insights, ask questions in natural language, and deploy and create intelligent AI agents that automate repetitive work ✓ Intelligent workflow automation — Streamline reviews, contract approvals, and onboarding with AI-powered workflows ✓ Security and compliance — Protect sensitive information with granular access controls, intelligent threat detection, and AI governance that meet HIPAA, FINRA, FedRAMP, and GDPR standards ✓ Integrations and extensibility — Connect Box with 1,500+ popular apps or extend functionality with APIs and SDKs ✓ Industry solutions — Trusted by leading finance, technology, government, and life sciences organizations for secure collaboration and AI-enhanced productivity * * * Product Website Box Seller [Box](https://www.g2.com/sellers/box) Discussions [Box Community](https://www.g2.com/products/box/discuss) Languages Supported Bengali, Danish, German, English, Finnish, French, Hindi, Italian, Japanese, Korean, Dutch, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Turkish, Chinese (Simplified), Chinese (Traditional) Solution Type All-in-One Overview by Steve Foust Show More ## Pricing Pricing provided by Box. ### Business Starter $5.00 Per Month [ View More Pricing Information ](https://www.g2.com/products/box/pricing) ## Box Integrations (52) What do users say about integrations? 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Webinars ](https://www.g2.com/products/zoom-events-and-webinars/reviews) Show More ![Lisa B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Lisa B.") LB Lisa B. Director of Field Enablement Mid-Market (51-1000 emp.) 4/30/2026 "Simple to Use, Yet More Manual Effort Needed" 2.5/5 What do you like best about Box? I really like Box because it's simple to use. It's very easy to set up different folders, and sharing the information within Box is straightforward. I store everything for my weekly newsletter, like meeting and training recordings, and I can just put a link to where it is stored in Box. It also serves well for enablement and training, with specific folders where new hires can watch videos and complete the required trainings. Review collected by and hosted on G2.com. What do you dislike about Box? It's a double-sided sword. The fact that it is so easy to use makes it a little bit harder to manually manage. Also, sometimes it's hard for people to access if they don't integrate it with anything else. Review collected by and hosted on G2.com. What problems is Box solving and how is that benefiting you? Box provides a place for editors and administrators to store marketing and enablement collateral, and allows the team access to approved content. It's very simple to set up folders and share information, making it easier to organize and distribute content, like newsletters and training materials. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Verified User in Construction](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Construction") UC Verified User in Construction Enterprise (\> 1000 emp.) 5/22/2026 "Solid File Storage without Frills" 3/5 What do you like best about Box? It consistently works for uploading and viewing documents with a solid and intuitive search. It is no frills, but has a clean interface and makes file management easy. Also the Box Sync is great! Review collected by and hosted on G2.com. What do you dislike about Box? The viewer in Box can be really rough. Trying to zoom in and out of a PDF can zoom your whole page and it doesn't feel dialed in. Also the live document collaboration is lacking. Lastly the search on Box Drive is not very good. It used to be better when it was Box Sync. Review collected by and hosted on G2.com. What problems is Box solving and how is that benefiting you? It is our internal file storage for keeping contracts, working docs and other important internal files. It is a historical record as well for all of our internal documentation. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Andy H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Andy H.") AH Andy H. Senior Commerce Media Director Mid-Market (51-1000 emp.) 3/31/2026 "Efficient File Sharing with Glitchy PowerPoint Support" 2.5/5 What do you like best about Box? I use Box for sharing, storing, and sending files. I really like the ease of uploading files and dragging them from place to place, which helps me save time. Box also allows multiple people to work on a large file simultaneously, which is really helpful for collaboration. Review collected by and hosted on G2.com. What do you dislike about Box? Sometimes when working on PowerPoints in Box, there are glitches that don't let you open in PowerPoint, just Google Docs or you make changes and it saves it as a copy which then doesn't capture all the changes. It is quite honestly pushing us away from using Box at the present time. Also, there needs to be a way to get that fixed to avoid this issue. Review collected by and hosted on G2.com. What problems is Box solving and how is that benefiting you? Box allows multiple people to work on large files, saving me time by making it easy to upload and drag files around. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Scott D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Scott D.") SD Scott D. Senior Graphic Designer Marketing and Advertising Mid-Market (51-1000 emp.) 10/8/2025 "Maybe I'm a dinosaur, but I like Dropbox better" 2.5/5 What do you like best about Box? Its a great solution to host your files, access them from anywhere, send a link to anyone anywhere and allow them to preview it; as long as they are also savvy with technology. I'm happy when I'm working with a client thats using it because I know my way around the user interface, but I'd be happier if it was Dropbox. Review collected by and hosted on G2.com. What do you dislike about Box? Its just not Dropbox, again maybe I've just been using Dropbox too long; but I can't find a reason to switch. Review collected by and hosted on G2.com. What problems is Box solving and how is that benefiting you? Box solves the problem of collaborating over distance or with other companies; need to share files, easy, send a link, need them to preview it, easy, need to organize your files in cloud storage, easy. It makes running a small agency a breeze. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") G Verified User Small-Business (50 or fewer emp.) 5/23/2026 "Reliable for File Transfers, Lacks Built-in Editing" 3/5 What do you like best about Box? I like the public HTTP download feature in Box. It helps me host files that I can share privately or expose for HTTP download. The initial setup of Box was easy. Review collected by and hosted on G2.com. What do you dislike about Box? I don't like that Box doesn't have a built-in editor like Google Drive. It would be better if they provided a built-in text editor or docx editor. Review collected by and hosted on G2.com. What problems is Box solving and how is that benefiting you? I use Box to host files for private sharing and public HTTP download, avoiding bandwidth limits. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Anton A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Anton A.") AA Anton A. IT Information Technology and Services Small-Business (50 or fewer emp.) 4/29/2026 Guest users or non-business users of the software, not included in G2 scores. "Easy to Use, but Windows Mapping Can Be Unreliable" 3/5 What do you like best about Box? I like how easy it is to use, and how smoothly it integrates with Windows. Review collected by and hosted on G2.com. What do you dislike about Box? It doesn’t always map correctly or work well with Windows. Review collected by and hosted on G2.com. What problems is Box solving and how is that benefiting you? Sharing files. Review collected by and hosted on G2.com. Show More 4/30/2026 Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Machinery](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Machinery") UM Verified User in Machinery Enterprise (\> 1000 emp.) 12/9/2025 "Challenging Transition: Needs Better Stability and User Experience" 2.5/5 What do you like best about Box? the idea of it is good but needs work. our company just switched over to box 100%. i find it extremely challanging Review collected by and hosted on G2.com. What do you dislike about Box? alot. i dont think it is very user friendly. it is very sensitive. it goes down alot. it freezes or kicks you out. Review collected by and hosted on G2.com. What problems is Box solving and how is that benefiting you? Personally, i dont think it is benefitting at all. I do not have a say in my companys decision making for these types of things Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Alison Z.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Alison Z.") AZ Alison Z. Administrative Assistant Small-Business (50 or fewer emp.) 12/16/2025 "Great for Teamwork, But Struggles with Large Files" 3/5 What do you like best about Box? Collaboration with teams. Strict access controls. Review collected by and hosted on G2.com. What do you dislike about Box? Performance with large files. Box notes feel clunky. Review collected by and hosted on G2.com. What problems is Box solving and how is that benefiting you? Manage large volumes of business-critical documents. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Monica O.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Monica O.") MO Monica O. Founder Executive Office Small-Business (50 or fewer emp.) 2/3/2026 Guest users or non-business users of the software, not included in G2 scores. "Quick Cloud Storage, But Frequent Sign-In and Loading Struggles" 3/5 What do you like best about Box? It's at a quick cloud storage with adequate space Review collected by and hosted on G2.com. What do you dislike about Box? I struggle with signing into it and loading it frequently Review collected by and hosted on G2.com. What problems is Box solving and how is that benefiting you? Additional cloud storage with links to several other apps Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Alisha C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Alisha C.") AC Alisha C. Associate Market Researcher Market Research Enterprise (\> 1000 emp.) 12/29/2025 "Good Collaboration, But Navigation and Organization Need Improvement" 3/5 What do you like best about Box? Moderately easy to use, and allows collaboration on keynote files Review collected by and hosted on G2.com. What do you dislike about Box? felt clunky and not easy to navigate as much as I would like. limited options for organizing files Review collected by and hosted on G2.com. What problems is Box solving and how is that benefiting you? Helps for file sharing and storage when we have lots of files to keep tabs on Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ## Questions about Box? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about Box ](https://www.g2.com/products/box/discussions/new) GU Guest User • Last activity about 1 month ago Is Box A document management system? 2 Upvotes 1 [ Join the conversation ](https://www.g2.com/discussions/is-box-a-document-management-system) ![Chris E.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Chris E.") CE Chris Eustace • Last activity about 2 years ago Box Hubspot Integration - Open Beta 1 Upvote 0 [ Join the conversation ](https://www.g2.com/discussions/box-hubspot-integration-open-beta) [ View all Discussions ](https://www.g2.com/products/box/discuss) ## Pricing Options Pricing provided by Box. ### Business Starter $5.00 Per Month ### Business $15.00 Per Month ### Business Plus $25.00 Per Month [ View More Pricing Information ](https://www.g2.com/products/box/pricing) Box Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_790f5095f4e17577cead05669971b794/microsoft-onedrive-for-business.jpg "Product Avatar Image") Microsoft OneDrive 4.3/5(10,411) [ Compare Now ](https://www.g2.com/compare/box-vs-microsoft-onedrive-for-business) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_20c010d5090054533c1b561ee4a019f9/dropbox.png "Product Avatar Image") Dropbox 4.4/5(31,414) [ Compare Now ](https://www.g2.com/compare/box-vs-dropbox) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_abbd032e7b3c96f249d81fa9a1cb75a0/progress-sharefile.png "Product Avatar Image") Progress ShareFile 4.2/5(1,541) [ Compare Now ](https://www.g2.com/compare/box-vs-progress-sharefile) ##### ##### Box Features File Management Device Syncing Web Interface File Type Support Collaboration File following File Sharing Simultaneously Editing Administration User and Role Management Policies and Controls Device Management [ View More Features ](https://www.g2.com/products/box/features) ## Top-Rated Alternatives [ ![Progress ShareFile](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Progress ShareFile") Progress ShareFile 4.2/5(1,541) ](https://www.g2.com/products/progress-sharefile/reviews) [ ![Laserfiche](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Laserfiche") Laserfiche 4.7/5(1,247) ](https://www.g2.com/products/laserfiche/reviews) [ ![Revver](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Revver") Revver 4.4/5(475) ](https://www.g2.com/products/revver/reviews) [ View All Alternatives ](https://www.g2.com/products/box/competitors/alternatives) ##### Categories on G2 [AI Agents For Business Operations](https://www.g2.com/categories/ai-agents-for-business-operations)[Cloud Content Collaboration](https://www.g2.com/categories/cloud-content-collaboration)[E-Signature](https://www.g2.com/categories/e-signature) [AI Agents For Business Operations](https://www.g2.com/categories/ai-agents-for-business-operations)[Cloud Content Collaboration](https://www.g2.com/categories/cloud-content-collaboration)[E-Signature](https://www.g2.com/categories/e-signature)[Enterprise Content Management (ECM)](https://www.g2.com/categories/enterprise-content-management-ecm) [Show MoreShow Less](javascript:void(0);) ##### Explore More [Which ecommerce platform manages unified inventory across a website, mobile app and Amazon all in one place?](https://www.g2.com/discussions/which-ecommerce-platform-manages-unified-inventory-across-a-website-mobile-app-and-amazon-all-in-one-place)[Best app for revenue ops in SaaS businesses](https://www.g2.com/discussions/best-app-for-revenue-ops-in-saas-businesses)[Top-rated big data integration solutions for cloud migration](https://www.g2.com/discussions/what-are-the-top-rated-big-data-integration-solutions-for-cloud-migration) [What's the most effective AR training simulator software for onboarding new employees?](https://www.g2.com/discussions/what-s-the-most-effective-ar-training-simulator-software-for-onboarding-new-employees)[Which Google Workspace utilities are most trusted by IT admins streamlining bulk operations based on user reviews?](https://www.g2.com/discussions/which-google-workspace-utilities-are-most-trusted-by-it-admins-streamlining-bulk-operations-based-on-user-reviews)[Pros and Cons Details](https://www.g2.com/products/box/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)