Box Reviews & Product Details

Box Overview

What is Box?

Box is a Modern Content Management Platform for companies of all sizes and industries. The difference that Box brings is that it offers the security and controls admins need with the sharing and collaboration capabilities end users want. Since 2005, Box has made it easier for people to securely share ideas, collaborate and get work done faster. Today, more than 43 million users and 62,000 businesses--including 59% of the Fortune 500--trust Box to manage content in the cloud. The Box platform provides HIPAA, FINRA, FedRAMP, and many other compliances to go with granular access permissions and advanced security capabilities. By using Box you can sync, share, and collaborate on all types of files, anywhere, on any device - but that's just the beginning. You can choose where to store your data, to manage your own encryption keys, and set workflows to automate content-based processes. You can also assign custom metadata tags to content, watermark sensitive content, and set file retention or legal hold policies. Box has deep, native integrations with Microsoft Office and Outlook, Google Apps for Work, Salesforce, Netsuite, Docusign, Adobe, and many other best-of-breed solutions you may already be using.

Box Details
Website
Discussions
Box Community
Languages Supported
English
Product Description

Box lets you store all of your content online, so you can access, manage and share it from anywhere. Integrate Box with Google Apps and Salesforce and access Box on mobile devices.


Seller Details
Seller
Box
Ownership
NYSE:BOX
Company Website
Phone
+1-650-329-1210
Year Founded
2005
HQ Location
Malvern, PA
Total Revenue (USD mm)
$696
Twitter
@BoxHQ
272 Twitter followers
LinkedIn® Page
www.linkedin.com
699 employees on LinkedIn®

Overview Provided by:
Show More

Box Screenshots

Answer a few questions to help the Box community
Have you used Box before?
Yes

Box Reviews

Write a Review
Filter reviews

LinkedIn®
Connections
Popular Mentions
Showing 377 Box reviews
Popular Mentions
Showing 377 reviews
Filter Reviews
Filter Reviews
Sort by
Ratings (1)
Company Size
User Role
All Industries
Review Type
Region
Already have Box?
Write a Review
UE
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2
What do you like best?

The almost certain guarantee that everyone will see what data and day sheets they need that day from the tour manager. The 10gb storage for free users is pretty ample! Review collected by and hosted on G2.com.

What do you dislike?

I don't like as a user that the administrator can see what everyone has looked at. There were other folders I was unaware of that probably shouldn't have been public to the group, but this was at fault of the administrator to make those private. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

It's a good alternative to DropBox. Come to think of it, not having used it for a long time and uploading a screenshot to this review, I forgot how much free space you get compared to Dropbox which is pretty generous. I would highly recommend it for people on tour or working on a collaborative project together. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

At the start of the tour, day sheets were being printed out and/or emailed to all of us. This was not good as not everyone would read emails or lose printed day sheets and spec sheets for each venue. Box guaranteed we all got day sheets and relevant documents for each day as we were all told to download the app to our phones. Review collected by and hosted on G2.com.

Show More
Show Less
Assistant Manager
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2
What do you like best?

Good thing about is thagbyiu can acccess your file any time any where with easy and superfast no need to go to your desktop for the file edit and sharing purpose.ome of the best alternative of Google drive ...here you can free 10 GB of Storage which is far better than any other cloud service. Review collected by and hosted on G2.com.

What do you dislike?

Most ifbtbe time it's crases and log in issue ....limit size of the file most of time didn't open the large PDF files. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Easily upload & download the large files. Review collected by and hosted on G2.com.

Show More
Show Less
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

Box is a service that simplifies the way you work by implementing feature features that facilitate workflow collaboration and secure content management, all with an interface and security standards that build trust in each of your processes, plus a flexible interface and a variety of powerful features that help automate simple tasks and sophisticated processes , resulting in better workflows such as optimized content review, accelerated process approval, and standardized employee onboarding. Review collected by and hosted on G2.com.

What do you dislike?

Your payment plans are inflexible and somewhat costly on the other hand there are other services offered by the competition that present more benefits at a lower cost than box does not offer, additionally lacking online editing functionality since external users are restricted to read-only privileges. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Box in the case of companies has come a long way. The service includes not only secure file storage, but also diverse options for workflow, data controls, and especially compliance. Although there are other options on the market that offer much more attractive alternatives. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

The organization used this service for many years, for the storage of client files that required to be available to employees assigned to other countries and through Box it was possible to share these documents in a secure way, avoiding having a platform of own data servers. Review collected by and hosted on G2.com.

Show More
Show Less
UH
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2
What do you like best?

I like that my colleagues and I have one space to share and retrieve important documents and templates needed for our positions. Review collected by and hosted on G2.com.

What do you dislike?

The interface is a little confusing to look at at first. The launch page listens recent files first with a menu of sorts to the left. It can be a little bit of a hunt to find things if you can’t remember where they are located but luckily the search feature helps. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Easy access to frequently needed documents and templates makes it easy to be self sufficient when you need a file. Review collected by and hosted on G2.com.

Show More
Show Less
Freelance Corporate Trainer - Online Platform
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

The product may have best part as plugins. Review collected by and hosted on G2.com.

What do you dislike?

The sync between local and remote is very poor and lot of issues faced and even data lost due to this issue. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Storage and sharing of data Review collected by and hosted on G2.com.

Show More
Show Less
Application specialist
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: Organic
What do you like best?

I like that it is convenient. The sign-on is easy, and I am able to communicate with other users. Review collected by and hosted on G2.com.

What do you dislike?

i hate that if someone else makes a change on a document that I have opened, it doesn't save my work. Instead, it saves a copy. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

I would recommend since it is convenient. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

editing and sharing documents with my team members. Review collected by and hosted on G2.com.

Show More
Show Less
UM
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2
What do you like best?

Box is a good file storage system and is a good place for final files to live. There is lots of storage space and I'm never worried about running out of room. Generally speaking, its easy to upload something to the site and I like using it as a place for final files to live. Review collected by and hosted on G2.com.

What do you dislike?

I hate how clunky Box is. It is not super user friendly, things are formatted strangely and it is painful to navigate through. It's not super collaborative and the search function is by far the worst part of Box, if not the worst search in any app i've used. You will search for something but it will not show up , and it is hard to sort through all of the search results that show up. It just always seems super painful to try and find something and sort through things. It's usually super slow and just overall not fun to use. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Make sure that you implement a super structured file system. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Box allows our company to have a storage system where all files can live. Review collected by and hosted on G2.com.

Show More
Show Less
UI
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2
What do you like best?

It's rather easy to use. Our company forces it upon us but it's easy to share documents. Review collected by and hosted on G2.com.

What do you dislike?

I don't like that our company forces us to use it. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

The main problem is I haven't been able to easily figure out how to share with clients. Review collected by and hosted on G2.com.

Show More
Show Less
Software Engineer
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Organic
What do you like best?

Easy for viewing my submitted assignments.

I also use it to grade assignments as a teaching assistant. Because of box, I do not need to download assignments in order to view/grade them. I can do inline highlighting instead of downloading, grading, and uploading an assignment.

Since I was responsible for 150-160 students, using box greatly reduced my workload. Review collected by and hosted on G2.com.

What do you dislike?

Although there is an option to highlight the mistakes and write comments, it does not always work efficiently. The wrong words get highlighted or nothing does. Sometimes it does not respond to mouse clicks and that can be frustrating, Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Grading assignments is the biggest use of box for me. Inline commenting and highlighting is a feature I really like. Review collected by and hosted on G2.com.

Show More
Show Less
UF
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

Box helps great to open our organisation mail on a mobile phone. It saves time and it is highly secure. Review collected by and hosted on G2.com.

What do you dislike?

Box requires so much of Authentication . Every time i open it ask for verification. It would be good if it works more or less than gmail app Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Using mail on our personal phone with organisations authentication Review collected by and hosted on G2.com.

Show More
Show Less
CR
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

Box is an extremely good application since it is similar to any cloud storage application but the beauty is its collaboration with every applications which helps us to share,edit and even secure way to share or save among a cloud storage. Review collected by and hosted on G2.com.

What do you dislike?

Its pricing is what which I dislike most about Box,but any how every service as an price tag that has to be given for its purpose.In that way it is an black point of box. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Please do take some consideration in using box with less price for even trail version. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

I have not used box to its extreme capacity but definitely it has an good stuff like automating an process with box relay service and even with which box can also be used with other third party API which makes it flexible and easier to get things done up with and ya that is the coolest way I would use it too. Review collected by and hosted on G2.com.

Show More
Show Less
Business Development Associate
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

Box allows me to collaborate with others and edit the document at the same time as others. Review collected by and hosted on G2.com.

What do you dislike?

There isn’t much leniency in terms of formatting and word sizes. Also the “share” option doesn’t always work unless you make additional changes in settings. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Consider having more capabilities similar to Microsoft word Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

We mainly use BOX for note taking purposes for meetings notes or agenda. I also use it for personal documentation Review collected by and hosted on G2.com.

Show More
Show Less
UO
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

Very easy to input information, share information to and from clients, and easy to e-mail to diffrent people with direct link sent to them. Review collected by and hosted on G2.com.

What do you dislike?

Sometimes when I would try to send to a particular person k would receive an error message due to them not having access. But spoke with someone indicated that they did, not sure if it was just an error in the system or the person did not double check to make sure they were. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Sharing documents that our company had in system for content managment and file sharing with the client who did not want to learn or use our system.

Benefits were able to communicate and distribute documents in a safe and timely-manner. Review collected by and hosted on G2.com.

Show More
Show Less
Full Stack Webdeveloper
Computer Software
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2
What do you like best?

Storing data becomes now easy. Not just limited to store data only become more than that due to ability of content management on the go. Integration becomes so simple. Admin console and the Box Notes features are the best what i love about this. Assigning task and managing is revolution to the storage service. Review collected by and hosted on G2.com.

What do you dislike?

Update feeds seems quite uneasy to access, prioritizing the files and folder could be improved. High pricing limiting the wide range of user like basic user and startup company. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Writing a minutes and sharing files at the same time with the admin controls and also planning for daily uses then you might consider this. But, one thing if your are planning for business uses pricing might be painful to you. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Sharing files and collaborating with the team members and increasing productivity used its API in development purpose and controlling our IT firms and admin. Review collected by and hosted on G2.com.

Show More
Show Less
UH
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

Box has easy usable features for beginner users who are starting off are able to understand and use box from scratch on how to upload files simply by one or two clicks. The use of having Data loss protection has huge advantages especially or our company who has many files and documents to be shared and handled. Review collected by and hosted on G2.com.

What do you dislike?

The prices for its use of features are quite expensive such as the amount of users allowed in an account is quite limited in comparison to other services such as one drive being more friendly usable. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

For users wanting to try this although they have alot of storage and good controllable features i dont recommend using this service as there is less expensive ones with better friendly based features available for users and for companies themselves. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Although it has secure and alot of storage available the only down sides we as a company have encountered is just its use of features is very limited so in order to have it we need to pay more a at max of £21 monthly which costs too much. Review collected by and hosted on G2.com.

Show More
Show Less
UM
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

Synchronisation with folders on the computer Review collected by and hosted on G2.com.

What do you dislike?

The layout (I like Google drive more). Also it should be easier to collaborate on files with the team. Another thing: better preview of files without opening it. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Great for backup of what you have on tour computer Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Doing backup on everyday basis of work that I save Review collected by and hosted on G2.com.

Show More
Show Less
UL
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Organic
What do you like best?

Interface and ease of use, love to implement on other applications. Review collected by and hosted on G2.com.

What do you dislike?

Limited free storage, not that common, company do very less promotion. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Useful and efficient. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Cloud storage, helpful to share online data, can be implemented with Company application. Review collected by and hosted on G2.com.

Show More
Show Less
UH
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2
What do you like best?

I use Box to store backups of my data. It is very easy to make your way to start using this platform to create folders and upload files. Plus, you can share with others who need access to documents to read or edit them. Review collected by and hosted on G2.com.

What do you dislike?

I don't like the limitations of Box when uploading files. It only allows uploading files or documents with a maximum size of 250 MB. You have to pay just to get more space and more upload storage. Google Drive gives a bit more space as standard and I don't know what Google Drive's upload size limit is. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Box.com is a great start for using the cloud, but I would simply check the competition because some of them give more space and the layout seems a bit easier to use vs Box. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Saving time and effort by being able to store files through the Box cloud. I mostly use the browser that allows us to review, receive and store from any place, and not only work documents, but also personal ones. Review collected by and hosted on G2.com.

Show More
Show Less
UI
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Organic
What do you like best?

Both the web interface and the mobile application interface are very user friendly. Review collected by and hosted on G2.com.

What do you dislike?

My biggest issue with the box is the price. It is more expensive than other cloud storage applications that essentially do the same thing. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Box has provided another solution for cloud sharing and they have made it extremely easy to use. Review collected by and hosted on G2.com.

Show More
Show Less
US
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

The interfaces is easy to use. It is sort of up to me/the user to organize files how I'd like to which I do like. Review collected by and hosted on G2.com.

What do you dislike?

We seem to often have issues when sharing files / permissions / restrictions especially when sharing with people outside of the organization. That may be to user error on the other end... not knowing to open their emails and accept invites / ect.

Comparing to dropbox (which Ive also used in the past) I feel like both are pretty similar/equal. I dont think I have a preference of one over the other. Neither one offers superior benefits (at least not that I know of). Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

The main thing we use it for is sharing large files that cannot be shared via email. Or sharing many photos at once. Review collected by and hosted on G2.com.

Show More
Show Less
Business System Analyst
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

Box works great to store files and documents with ease. It is very similar to other cloud storage options but a great plus is its integration with other cloud software. Mainly its ability to integrate with PowerPoint online is a great addition. Review collected by and hosted on G2.com.

What do you dislike?

My main issue with Box is its ability to collaborate. Although it does provide the Microsoft suite online as a platform to collaborate on its quite lacking. Often there is notable lag on these options and makes group work on projects slow and tedious. Another frustration is having the box desktop software installed and having errors when attempting to load offline work to the cloud. Other issues include inconsistency when working offline. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Software is has a lot of promise and may become more refined in the future. Maybe something to experiment with but there definitely more desirable competitors in the market. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

My previous use with Box was to store files for group deliverables. I experimented using it with a small team to see how group work could be achieved on the platform. From my experience the product has great potential but at this moment I cannot recommend it as a go to product. Review collected by and hosted on G2.com.

Show More
Show Less
UE
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2
What do you like best?

Box is easy to install onto the desktop, making it easy to access files without having to use the web. Review collected by and hosted on G2.com.

What do you dislike?

Occasionally, there is a lag in updating the desktop files. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

I can easily move from different locations and utilize my files without having to carry a heavy laptop. Review collected by and hosted on G2.com.

Show More
Show Less
UL
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best?

I think Box is most useful for storing media files like photos and video. Review collected by and hosted on G2.com.

What do you dislike?

It seems quit clunky when reviewing media files - takes too long to load each photo and then when you click out of the photo you no longer know which one you were viewing. It also doesn't support people editing multiple documents well. The integration with Excel online is imperfect and frustrating. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Keeping large media files in one shareable location. Review collected by and hosted on G2.com.

Show More
Show Less
AH
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2
What do you like best?

The ability to share files, work on common files with colleagues, integration with Word and Excel, ability to save in the cloud Review collected by and hosted on G2.com.

What do you dislike?

The interface is clumsy. The overall functionality of the program isn't intuitive. It involves a lot of training and hand-holding for both non-tech savvy folks as well as people with intermediate skills. I don't like how the "home" is a collection of recently edited/touched folders -- including those you didn't recently access, but others did. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Prepare for a significant amount of training for users Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

File sharing across multiple departments, collaborating on the same files at once with colleagues Review collected by and hosted on G2.com.

Show More
Show Less
UH
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: Organic
What do you like best?

I like that it's easy to use, and that it's easy to share my box files with others Review collected by and hosted on G2.com.

What do you dislike?

I don't like that it's another platform that I have to engage in because I have files on other storage management Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Use it if you are ready to make a little bit of a shift - but a shift that's great for sharing documents and files securely within your organization Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

I have realized that it is a low barriers way to securely share files Review collected by and hosted on G2.com.

Show More
Show Less