--- title: Box Relay Reviews meta_title: 'Box Relay Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 11 reviews by the users' company size, role or industry to find out how Box Relay works for a business like yours. aggregate_rating: rating_value: 4.0 review_count: 11 scale: '5' date_modified: '2026-08-07' parent_category: name: Process Automation url: https://www.g2.com/categories/process-automation --- # Box Relay Reviews **Vendor:** Box **Category:** [Workflow Management Software](https://www.g2.com/categories/workflow-management) **Average Rating:** 4.0/5.0 **Total Reviews:** 11 ## About Box Relay Box Relay, co-developed with IBM, is a workflow tool that automates and standardizes structured document workflows. ## Box Relay Reviews ### 1. Good option to manage information. **Rating:** 4.0/5.0 stars **Reviewed by:** Tokio T. | Project Manager, Computer Hardware, Enterprise (> 1000 emp.) **Reviewed Date:** August 06, 2019 **What do you like best about Box Relay?** It is a very good tool to work assigning tasks and that colleagues can see them on the spot. Its security is quite good what gives you confidence to continue using it. Very good mobile application in comparison with other applications of this type that fail a lot. The Box system is so flexible that it allows you to train workers. **What do you dislike about Box Relay?** It is very annoying not being able to share documents to people who are not registered with the application, this makes them use other options such as google drive. I wish I could select several files to download together and not one by one. **Recommendations to others considering Box Relay:** Allowing unregistered people can attract more customers and more uses to the application. **What problems is Box Relay solving and how is that benefiting you?** I have used Box to train my command personnel within the company. I am dedicated to organizing events and this is a tool that facilitates communication between the team that is managing. Up to now it has made my job much easier. ### 2. Occasional use with vendors for file sharing **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Higher Education | Enterprise (> 1000 emp.) **Reviewed Date:** July 25, 2019 **What do you like best about Box Relay?** One of our vendors uses Box Relay for file sharing, so we use it to upload and download files frequently. It's really simple and easy to use - much like files and folders on our computers. Anyone can figure it out. **What do you dislike about Box Relay?** One of our vendors uses Box Relay for file sharing, and we use it to upload and download files. Because it's integrated with their SSO, it's not as intuitive for our users to log into the account, as it tries to force SSO on us, too. **Recommendations to others considering Box Relay:** It’s a great, easy to use tool for file sharing. **What problems is Box Relay solving and how is that benefiting you?** One of our vendors uses Box Relay for file sharing, so we use it to upload and download files on a weekly and monthly basis. It's easy and fast and keeps our files secure in the process. ### 3. Secured cloud space and data share **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Management Consulting | Enterprise (> 1000 emp.) **Reviewed Date:** July 30, 2019 **What do you like best about Box Relay?** Secured cloud space to upload and share the confidential data. **What do you dislike about Box Relay?** I have not seen any difficulties so far that I can write something to dislike it. **Recommendations to others considering Box Relay:** Good software for the Secured cloud space to upload and share the confidential data. **What problems is Box Relay solving and how is that benefiting you?** Secured cloud space to upload and share the confidential data with concerned bill. ### 4. Box Relay for Sharing & Streamlining Your Team's Work **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Architecture & Planning | Small-Business (50 or fewer emp.) **Reviewed Date:** January 31, 2019 **What do you like best about Box Relay?** I like that there's a visual interface and that templates can be shared by multiple team members. There are lots of work flow and diagramming programs/apps out there. Each has strengths.. Box's strength is that many different aspects of work can be managed and share using a single platform. **What do you dislike about Box Relay?** Personally, I fund most workflow apps not as useful as simply doing the work, but are an easy, non-threatening way for more senior team members/leaders to share "how-to's" with less experienced staff or team members. **Recommendations to others considering Box Relay:** How important is it that you standardize work/task methodology? If it's important and /or if you have quality assurance concerns, Box Relay may be a good option for your organization. Also, if you have lots of files to share, work in a range of locations, need to share info across teams and places.. All of this contributes to making Box Relay a better choice than other less integrated apps. **What problems is Box Relay solving and how is that benefiting you?** Relay is useful for codifying work methodologies. Team members can use the resulting templates as guides. They can also propose changes, make suggestions, and question how work is handled. Additionally, the resulting templates provide useful checks to be sure work is done to the quality level required without missing any component. ### 5. We used it as a our DAM **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Medical Devices | Enterprise (> 1000 emp.) **Reviewed Date:** November 27, 2018 **What do you like best about Box Relay?** Easy to understand, many built in APIs was great **What do you dislike about Box Relay?** Too simplistic. Not enough knowledge management repository for us to search for help. **Recommendations to others considering Box Relay:** I think it's a great SaaS, i would recommend it again. **What problems is Box Relay solving and how is that benefiting you?** We needed a DAM, especially one that integrated well with our other IBM Products. - [View Box Relay pricing details and edition comparison](https://www.g2.com/products/box-relay/reviews?filters%5Bnps_score%5D%5B%5D=4§ion=pricing&secure%5Bexpires_at%5D=2026-08-13+13%3A51%3A23+-0500&secure%5Bsession_id%5D=a062275b-f9d0-4905-b6c2-b984f1076742&secure%5Btoken%5D=5ba4cf9499a0c9465f8645dd9ea8fbfbd3b8aae0dce9191a1de152d029527495&format=llm_user) ## Box Relay Features **Setup** - Activities - Flows - Dependencies - Notifications - Calendar Management - Business Process Automation **Management** - Updates - Audit Trail - Integration **Generative AI** - AI Text Generation - Generative AI **Agentic AI - Workflow Management** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Additional Functionality** - Drag & Drop - Template Management - Approval Process Control - Customizable Dashboard - Rules-Based Workflow - Document Management - Monitoring - Progress Tracking - Workflow Configuration - Collaboration Tools - Commenting/Notes - Task Management - Forms Management - No-Code - Data Import/Export - Email Management - Customizable Reports - Access Controls/Permissions - Graphical Workflow Editor - Real-Time Data - API - Search/Filter - AI Copilot - Mobile Access - Customizable Fields - Activity Tracking - Compliance Tracking - Role-Based Permissions - Reporting/Analytics - Project Workflow - Activity Dashboard ## Top Box Relay Alternatives - [Nintex](https://www.g2.com/products/nintex-nintex/reviews) - 4.3/5.0 (1,272 reviews) - [Asana](https://www.g2.com/products/asana/reviews) - 4.4/5.0 (13,300 reviews) - [monday AI Work Platform](https://www.g2.com/products/monday-com/reviews) - 4.7/5.0 (16,674 reviews)