I like that Boulevard makes it super easy for me to do things like prebooking and managing future dates. I appreciate that it's very easy to use, which is a significant improvement from the software I used previously, Millennial. The prebooking feature and how it helps with setting up future dates are particularly helpful. Setting up Boulevard was very easy as well, which has been great for my team. Review collected by and hosted on G2.com.

I find that it sometimes crashes a little too often. Review collected by and hosted on G2.com.

Its very user friendly and having a single dashboard for all clients makes it easier to manage. The only booking portal is also great for clients. Customer support is also really good and timely in their response and friendly. Review collected by and hosted on G2.com.

Sometimes I feel some of the features though great fall short. For example, the Phrases section of the Messages tab is great but when you go to a client profile where I need the phrases the most its not there? Why? Review collected by and hosted on G2.com.

I really appreciate Boulevard for its ease of use and robustness, which are crucial for efficiently managing our Med Spa. The software excels in streamlining scheduling and enhancing patient engagement through advanced communication tools like email and text blasts. I love how patient forms are handled in advance, making check-ins a breeze. The checkout process is awesome, and the marketing tools are impressive, especially the bespoke touches for patient interaction. Additionally, Boulevard's comprehensive features like memberships, packages with vouchers, and rewards programs all in one place make it a powerful tool for our spa. The experience of setting it up was very easy, much simpler compared to PatientNow Pro, and it offers far better functionality, which overall enhances the workflow in our practice. Review collected by and hosted on G2.com.

I don't like the lack of integration with RXPhoto, VISIA, Cherry, and CareCredit because it leads to duplicated information and multiple touchpoints, which complicates our workflow. It's frustrating that Boulevard isn't electronically integrated with these services. While setting up Boulevard was easier than PatientNow Pro, I wish there was more support during setup to help us ask the right questions and test the system thoroughly. Review collected by and hosted on G2.com.

We moved over to boulevard from another booking software a couple of months ago - and it was such a smooth transition. Having used the same booking software and POS for over 6 years at that point, we really dreaded it - but the onboarding team at Boulevard made it so easy. We’ve seen a ton of new clients on our books because of the easy online booking, and it’s such a smooth, fast loading, and good looking software. We are so happy we switched! Review collected by and hosted on G2.com.

Nothing so far really - there are a couple of features that I’ve requested and hope to see soon, but we’ve found ways to work around it. Review collected by and hosted on G2.com.

I love how easy it is for my patients to make an appointment with Boulevard which makes my life so much easier. I love the consents & paperwork are buildable & automatically sent to my patients. I love being able to customize my forms & treatment records. If I had to pick, what I like best is the option to make my experience my own. Review collected by and hosted on G2.com.

I’m not a fan of not being able to auto populate the amount of units of each product into the checkout area from the treatment record. & this would help with traceability in terms of how many units used for the purposes of tracking in both reports & inventory. Review collected by and hosted on G2.com.

I really appreciate Boulevard for allowing me to personalize my day, which makes organizing my schedule much more manageable and tailored to my specific needs. It effectively keeps track of my clients and my daily tasks, providing a reliable and efficient way to handle timing and services. The straightforward setup process was also a highlight, as I found it to be easy and hassle-free, making the transition to using Boulevard smooth and quick. My positive experience is further reflected in my likelihood to recommend Boulevard to others, scoring it a 10 out of 10 for recommendation. Review collected by and hosted on G2.com.

It takes a second to update Review collected by and hosted on G2.com.

Very user friendly and easy to learn and saves us a lot of time. Review collected by and hosted on G2.com.

Have to wait to speak to a live person, sometimes days or weeks before you can schedule a time for a zoom call. So if you have a pressing issue it may have to wait. Also, the fact that you can only void same day makes fixing errors tricky. Review collected by and hosted on G2.com.

The support portal is one of the most helpful that I have dealt with in my time using support portals! Aside from that, they offer so many great features from client accounts to have them accrue points over time, or automatic package linkages to other websites. It’s all intuitive and support can help you through every step of setting up until you’re ready to take it on yourself. Review collected by and hosted on G2.com.

There definitely is a learning curve. Previously, I used Vagaro, and I never really ventured into the intricacies of the software. My time with Boulevard though has allowed me to really dive in to all they have to offer, but it has taken me a bit to get used to. Review collected by and hosted on G2.com.

Boulevard is the most user friendly booking app I've ever used. As someone whose been in the spa industry for over 10 years, this app by far has taken a huge weight off my shoulders when it comes to; customer satisfaction, booking appointments, & meeting overall monthly revenue goals. I would recommend this app to any spa or medical office to run their business with smoothness & professionalism! Review collected by and hosted on G2.com.

I honestly don't have any complaints about this app. Review collected by and hosted on G2.com.

It's so user friendly! They've thought through most things and they are constantly improving and adding useful tools. It also almost never goes down. The few times it has, they have it back up and running right away. We love it! Review collected by and hosted on G2.com.

The ap could use some work. And there are a few small features I wish they'd incorporate. Otherwise it's great. Review collected by and hosted on G2.com.