--- title: BotStar Reviews meta_title: 'BotStar Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 20 reviews by the users' company size, role or industry to find out how BotStar works for a business like yours. aggregate_rating: rating_value: 3.4 review_count: 20 scale: '5' date_modified: '2026-08-07' parent_category: name: Conversational Intelligence url: https://www.g2.com/categories/conversational-intelligence --- # BotStar Reviews **Vendor:** BotStar **Category:** [Bot Platforms](https://www.g2.com/categories/bot-platforms) **Average Rating:** 3.4/5.0 **Total Reviews:** 20 ## About BotStar Online chatbot platform that lets businesses design, develop and train chatbots visually for Messenger and Websites. ## BotStar Reviews ### 1. Creating the best multilingual chatbot **Rating:** 4.0/5.0 stars **Reviewed by:** James R. | Small-Business (50 or fewer emp.) **Reviewed Date:** October 30, 2020 **What do you like best about BotStar?** - I think the best aspect of BotStar is the ability of building a multilingual chatbot. I start an ecommerce business as a second job and have some online stores. - The multi-languages feature helps me spread my business worldwide. My online stores can sell my products to a large customer base across the globe. - Built-in CMS which supports me to showcase our product list for customers when shopping online. My customers can see the image, description and price of a product. - Integration with Google Sheets and Zapier make chatbots easy to export data to the service to my existing CRM channels. **What do you dislike about BotStar?** The payment integration in chatbot is the only feature that I need more from BotStar. It's currently on dollar, not supporting other currencies **Recommendations to others considering BotStar:** If you start an e-commerce business and aren’t leveraging the power of multi-language chatbots then, you are missing out on a great opportunity to convert for your business. **What problems is BotStar solving and how is that benefiting you?** An e-commerce business is just a sidejob for me. So I cannot spend too much time on this. A multilingual chatbot is a great solution for me to increases geographical boundary reach, provide solution in users' native language and improve business ROI. ### 2. "Build bot for a website with no difficulty **Rating:** 4.0/5.0 stars **Reviewed by:** Jennifer I. H. | Senior Operations Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** October 07, 2020 **What do you like best about BotStar?** I really like BotStar Modules and CMS features. The Modules allows me to group several related blocks, so that I can organize my chatbot better. I built a complex chatbot with many products. Thanks to CMS, I can manage and update my products easily and quickly. It’s automated, so I don’t have to worry about mixing up items or losing track of the menu. They also have a new launch Webview feature. I read the documents about it and found it really interesting. Can’t wait to try it soon. **What do you dislike about BotStar?** As a young startup, BotStar does lack some features, for example payment integration. However, I can see that they have a clear roadmap. If they follow it, they will have all the potential unlock, I believe so. **Recommendations to others considering BotStar:** Anyone, from beginners to techies and agency, should definitely give it a try. Be warmed that there is a learning curve. However, if you really want to build bot, you’ll be into it! **What problems is BotStar solving and how is that benefiting you?** I need a chatbot for my website. Thanks to the supporting documents, I can build a bot completely from scratch. Chatbot can handle very complicated conversations. Now every time people visit my website, they can navigate through it without my help. ### 3. Easiest and advanced bot building platform **Rating:** 4.0/5.0 stars **Reviewed by:** Jahidul K. | Freelance, Mid-Market (51-1000 emp.) **Reviewed Date:** August 19, 2020 **What do you like best about BotStar?** I love how easy it is to create a chatbot via the BotStar platform with drag and drop interface like mindmap and also the fact building a chatbot requires no technical background. BotStar helps reduce the chat workload faced by our sales team. We built a chatbot to collect feedback from our customers. Also, the built-in CMS system allows us to add in all of your content in advance, and then just pull it into a bot during creation so that we don't have to recreate it each time. **What do you dislike about BotStar?** I would like to see an even easier way to be calculator based on bot variables using CMS feature. They already have great integrations but I would want to see more direct integrations with various tools without Zapier. **Recommendations to others considering BotStar:** BotStar is a great all-in-one automation messaging platform. They have a free version and lots of templates to start with. With the upgraded versions, you can custom the bot branding and do some programming to extend the abilities of your chatbot to higher level. **What problems is BotStar solving and how is that benefiting you?** BotStar provides many templates, I picked the Feedback chatbot template and customized them a bit, insert some emojis to make it funny. It is very easy to learn and quick to implement a chatbot. After using feedback chatbot, we collected a lot of insightful feedback to improve the product quality and reduce the response time. ### 4. Easy to build chatbot with BotStar. **Rating:** 4.0/5.0 stars **Reviewed by:** Rabeya K. | Freelancer, Mid-Market (51-1000 emp.) **Reviewed Date:** August 14, 2020 **What do you like best about BotStar?** It's easy to work with even a non tech person. Just simply login and select a Facebook page associated with Facebook account and then publish chatbot on Messenger within minutes. BotStar builds 70 chatbot templates from many industries. I have cloned a template and started editing text, images,... to design my own chatbot quickly. BotStar also provides Zapier Integration, Integromat Integration to integrate chatbot with CRM to manage leads better. Great support! They were enthusiastic and patient with me. Qualified bot. Amazing service. **What do you dislike about BotStar?** Documentation is quite outdated because they have changed their UI/UX. However, I see that BotStar team keep updated the docs and keep us informed in their community. **Recommendations to others considering BotStar:** I will recommend BotStar to those who are busy, have no coding skills and want to make chatbots for their businesses. **What problems is BotStar solving and how is that benefiting you?** Creating simple chatbots for the Facebook Messenger without coding. I don't have much time to build a chatbot from scratch, so I find a suitable template and start editing in BotStar Chatbot Templates. It helps me save a lot of time. ## BotStar Discussions - [Will you migrate from Botstar to Chative?](https://www.g2.com/discussions/will-you-migrate-from-botstar-to-chative) - 1 comment, 1 upvote - [View BotStar pricing details and edition comparison](https://www.g2.com/products/botstar/reviews?filters%5Bnps_score%5D%5B%5D=4§ion=pricing&secure%5Bexpires_at%5D=2026-08-13+05%3A14%3A33+-0500&secure%5Bsession_id%5D=58af6af5-d598-4a09-8569-8143dc888807&secure%5Btoken%5D=8973545a163b9fcff2a38035fa50cb611446e02cda85b46150f986f1fcdaa257&format=llm_user) ## BotStar Features **Additional Functionality** - Tagging - Natural Language Processing - Data Extraction - Multi-Language - Predictive Analytics - Drag & Drop - Speech Recognition - Reporting/Analytics - Data Storage Management - Virtual Personal Assistant (VPA) - AI Copilot - Customer Segmentation - Collaboration Tools - Data Import/Export - Generative AI - For eCommerce - Role-Based Permissions - Customizable Branding - Search/Filter - Monitoring - Document Management - API - Data Visualization - Trend Analysis - Machine Learning - Access Controls/Permissions - Alerts/Escalation - Performance Metrics - Real-Time Data - Third-Party Integrations - Mobile App - Multiple Data Sources - For Sales Teams/Organizations - Sentiment Analysis - Activity Dashboard - Chatbot - Workflow Automation **Generative AI** - AI Text Generation - AI Text Summarization **Agentic AI - Bot Platforms** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making ## Top BotStar Alternatives - [Drift](https://www.g2.com/products/drift/reviews) - 4.4/5.0 (1,203 reviews) - [Qualified](https://www.g2.com/products/qualified/reviews) - 4.9/5.0 (1,531 reviews) - [Insider One](https://www.g2.com/products/insider-one/reviews) - 4.8/5.0 (1,398 reviews)