--- title: BotSpace Reviews meta\_title: 'BotSpace Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 37 reviews by the users' company size, role or industry to find out how BotSpace works for a business like yours. aggregate\_rating: rating\_value: 4.8 review\_count: 37 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Conversational Intelligence url: https://www.g2.com/categories/conversational-intelligence ---

# BotSpace Reviews & Product Details

Claimed

###### Profile Status

This profile is currently managed by BotSpace but has limited features.  
  
Are you part of the BotSpace team? [Upgrade your plan](https://my.g2.com/botspace/upgrade?utm_campaign=s3&utm_medium=claim-popup&utm_source=g2) to enhance your branding and engage with visitors to your profile!

BotSpace is an AI-powered platform that helps businesses sell, support, and market on WhatsApp and Instagram. You can automate chats, send broadcasts, run campaigns, and manage customer conversations — all in one place. It's easy to use, works with your team, and saves hours every week with AI tools.

* * *

Seller
[BotSpace](https://www.g2.com/sellers/botspace)
Discussions
[BotSpace Community](https://www.g2.com/products/botspace/discuss)
Languages Supported

English, Portuguese, Spanish

Solution Type

All-in-One

Overview by
Mayur More (Building Conversational Interfaces 🤖 at BotSpace)

Show More

## Pricing

Pricing provided by BotSpace.

### Free

Free

Per Month

### Pro

$15.00

Per Month

[
View More Pricing Information
](https://www.g2.com/products/botspace/pricing)

## Top-Rated Alternatives

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Wati

4.6/5(500)

](https://www.g2.com/products/wati/reviews)

[

 ![Tidio](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Tidio")

Tidio

4.6/5(1,959)

](https://www.g2.com/products/tidio/reviews)

[

 ![Fin](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Fin")

Fin

4.5/5(3,901)

](https://www.g2.com/products/fin/reviews)

[
View All Alternatives
](https://www.g2.com/products/botspace/competitors/alternatives)

## User Insights

Average based on 37 real user reviews.

Implementation Time

\<1 month

Perceived Cost

$$$$$

Typical contract price

$0k - $0k

[Sign in to view](/login)

Per Month

[Log in to unlock pricing and user insights](/login)

 ![ARTI R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "ARTI R.")
AR

ARTI R.

Administrator

Small-Business (50 or fewer emp.)

7/1/2025

"Cooperative Team"

4.5/5

What do you like best about BotSpace?

I've received helpful support every time. Thank you for your excellent service Review collected by and hosted on G2.com.

What do you dislike about BotSpace?

No such as dislike in team. Some information was unclear and needed more explanation. but overall is good. need more support on call. Review collected by and hosted on G2.com.

What problems is BotSpace solving and how is that benefiting you?

BotSpace is helping us solve the problem of managing a large number of WhatsApp enquiries efficiently. Earlier, we had to reply manually to each message, which was time-consuming and led to delays. Now, with automated flows, templates, and broadcasting features, we can respond faster, track message status, and stay organized. It’s saving us time, improving our response rate, and helping us give a better experience to our clients Review collected by and hosted on G2.com.

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Current UserValidated ReviewerSource: Organic

 ![Abhi R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Abhi R.")
AR

Abhi R.

CMO

Small-Business (50 or fewer emp.)

3/20/2025

"Botspace is an exceptional WhatsApp marketing and automation tool!"

5/5

What do you like best about BotSpace?

From the moment I started using Botspace, I’ve been thoroughly impressed by its intuitive interface, powerful features, and seamless user experience. It offers everything you need to streamline and scale your WhatsApp marketing—whether it’s broadcasting messages, automating workflows, or engaging with customers efficiently. The UX/UI is clean and easy to navigate, and the pricing offers incredible value.

What truly makes Botspace stand out is the phenomenal customer support. I’ve personally spent several hours on video calls with Bilal Chaglani (Founder) and Partha Ghosal, and they have consistently gone above and beyond to help with queries, provide guidance, and ensure everything runs smoothly. Their dedication and hands-on support are second to none.

If you’re looking for a reliable and effective WhatsApp marketing solution backed by a super helpful team, I highly recommend Botspace! Review collected by and hosted on G2.com.

What do you dislike about BotSpace?

Nothing, it's a very comprehensive tool. Review collected by and hosted on G2.com.

What problems is BotSpace solving and how is that benefiting you?

- Helps with our automations

- Convert the traffic at different levels of our funnel towards the next stage of funnel Review collected by and hosted on G2.com.

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Current UserValidated ReviewerSource: Organic

 ![Verified User in Higher Education](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Higher Education")
UH

Verified User in Higher Education

Small-Business (50 or fewer emp.)

7/2/2025

"Easy to set up and user friendly."

5/5

What do you like best about BotSpace?

It was quick and easy to set up the integrations with our own tools and use in workflows. We have been happy with the customer support from the Botspace team, who have always been helpful and quick to respond. In short, it does exactly what we were looking for. Review collected by and hosted on G2.com.

What do you dislike about BotSpace?

Most of the pain points are due to the restrictions and regulations with Meta rather than the Botspace platform. Although, one thing maybe they could improve would be the template design tool, to include things like emojis and text formatting etc. Review collected by and hosted on G2.com.

What problems is BotSpace solving and how is that benefiting you?

Makes it easy to automate and mass message leads through a variety of channels. Integration with other platforms is simple and straightforward Review collected by and hosted on G2.com.

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Current UserValidated ReviewerSource: Organic

 ![Shahaan A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Shahaan A.")
SA

Shahaan A.

Founder

Small-Business (50 or fewer emp.)

9/22/2025

"Amazing Service"

5/5

What do you like best about BotSpace?

I liked the UI and UX both, and they helped me with the Onboarding itself. Love it! Review collected by and hosted on G2.com.

What do you dislike about BotSpace?

I liked everything about the platform. it's perfect! Review collected by and hosted on G2.com.

What problems is BotSpace solving and how is that benefiting you?

Ecom Drip Sequences and Automating lead qualification process Review collected by and hosted on G2.com.

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Current UserValidated ReviewerSource: Organic

 ![Verified User in Automotive](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Automotive")
UA

Verified User in Automotive

Small-Business (50 or fewer emp.)

7/1/2025

"GREAT PLATFORM"

5/5

What do you like best about BotSpace?

EVERYTHING , THEY HELP US EVERYTIME SPECIALLY Partha Ghosat help me many times , really i apprciate everything that he do it for us

For us this is the best platform we use it . Review collected by and hosted on G2.com.

What do you dislike about BotSpace?

nothing , every this is very good ........ Review collected by and hosted on G2.com.

What problems is BotSpace solving and how is that benefiting you?

they helping me in registrations and how to use the platform and the best benefits of it Review collected by and hosted on G2.com.

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Current UserValidated ReviewerSource: Organic

KN

Kim n.

Front Office

Mid-Market (51-1000 emp.)

4/8/2025

"Fantastic tool!!"

5/5

What do you like best about BotSpace?

It is user friendly, quick to navigate, assists me in saving time in group communications, I am able to quicky convey important information to my guests, I particularly like the feature to schedule for later, this gives me the ability to work and plan ahead and know that I have done my due diligence. K-BOT Review collected by and hosted on G2.com.

What do you dislike about BotSpace?

I would like to be able to delete templates which are rejected, to me is an admin trait, I prefer to see active and applicable information Review collected by and hosted on G2.com.

What problems is BotSpace solving and how is that benefiting you?

Saving time, keeping guests informed, general customer service follow up is ensured to all visitors Review collected by and hosted on G2.com.

Show More

Current UserValidated ReviewerSource: Organic

 ![Erica I.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Erica I.")
EI

Erica I.

Marketing Executive

Small-Business (50 or fewer emp.)

7/2/2025

"Super easy to use and great support."

5/5

What do you like best about BotSpace?

Great experience with BotSpace! Special thanks to Anmol for the amazing support – super helpful and responsive. Review collected by and hosted on G2.com.

What do you dislike about BotSpace?

Plans can get expensive for startups or low-volume users Review collected by and hosted on G2.com.

What problems is BotSpace solving and how is that benefiting you?

BotSpace helps us automate WhatsApp chats, which saves a lot of time and keeps our customer support consistent. It also makes it easy to manage multiple chats with a team, all from one place. We're able to respond faster and handle more queries without hiring extra staff. Review collected by and hosted on G2.com.

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Validated ReviewerSource: Organic

 ![Tahreem F / D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Tahreem F / D.")
TD

Tahreem F / D.

Programimg Manager

Small-Business (50 or fewer emp.)

7/1/2025

"Customer Engagement through Botspace"

5/5

What do you like best about BotSpace?

As an end user, I’ve found BotSpace to be exceptionally well designed for enterprise level chatbot deployment. It enables rapid implementation, supports multi-platform automation, and significantly enhances operational efficiency. Review collected by and hosted on G2.com.

What do you dislike about BotSpace?

So far, I haven’t seen any complain about botspace. Review collected by and hosted on G2.com.

What problems is BotSpace solving and how is that benefiting you?

As an end-user, I’ve found BotSpace to be exceptionally well-designed for enterprise-level chatbot deployment. It enables rapid implementation, supports multi-platform automation, and significantly enhances operational efficiency. Review collected by and hosted on G2.com.

Show More

Validated ReviewerSource: Organic

 ![Verified User in Facilities Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Facilities Services")
GF

Verified User in Facilities Services

Small-Business (50 or fewer emp.)

9/24/2025

Guest users or non-business users of the software, not included in G2 scores.

"Solid support"

4.5/5

What do you like best about BotSpace?

Responsive support and strong feature set Review collected by and hosted on G2.com.

What do you dislike about BotSpace?

Platform is a little buggy, but upsides make up for it Review collected by and hosted on G2.com.

What problems is BotSpace solving and how is that benefiting you?

Automation Review collected by and hosted on G2.com.

Show More

Current UserValidated ReviewerSource: Organic

 ![Izaac B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Izaac B.")
IB

Izaac B.

Small-Business (50 or fewer emp.)

6/30/2025

"bot.space is a amzing tool"

5/5

What do you like best about BotSpace?

Facilities and integrations.

You can make our job easiest in a one screem Review collected by and hosted on G2.com.

What do you dislike about BotSpace?

Sometimes we need to comunicate with our leads in a extraofficial WhatsApp and you can to connect only WPP API in a bot.space Review collected by and hosted on G2.com.

What problems is BotSpace solving and how is that benefiting you?

We had a problem with entering data from conversations with leads. With bot.space this problem was solved, making work more agile. Review collected by and hosted on G2.com.

Show More

Validated ReviewerSource: Organic

## Pricing Options

Pricing provided by BotSpace.

### Free

Free

Per Month

### Pro

$15.00

Per Month

### Premium

Contact Us

Per Month

[
View More Pricing Information
](https://www.g2.com/products/botspace/pricing)

##### 
##### BotSpace Features

Responses

Customization

Control

Route To Human

Platform

Live chat

Integrations

Branding

[
View More Features
](https://www.g2.com/products/botspace/features)

##### Categories on G2

[Conversational Marketing](https://www.g2.com/categories/conversational-marketing)[Chatbots](https://www.g2.com/categories/chatbots)[Conversational Support](https://www.g2.com/categories/conversational-support)

[Conversational Marketing](https://www.g2.com/categories/conversational-marketing)[Chatbots](https://www.g2.com/categories/chatbots)[Conversational Support](https://www.g2.com/categories/conversational-support)[AI Chatbots](https://www.g2.com/categories/ai-chatbots)[Social Customer Service](https://www.g2.com/categories/social-customer-service)[Customer Communications Management](https://www.g2.com/categories/customer-communications-management)[WhatsApp Marketing](https://www.g2.com/categories/whatsapp-marketing)[Bot Platforms](https://www.g2.com/categories/bot-platforms)

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