--- title: BotSpace Reviews meta\_title: 'BotSpace Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 37 reviews by the users' company size, role or industry to find out how BotSpace works for a business like yours. aggregate\_rating: rating\_value: 4.8 review\_count: 37 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Conversational Intelligence url: https://www.g2.com/categories/conversational-intelligence ---

# BotSpace Reviews & Product Details

Claimed

###### Profile Status

This profile is currently managed by BotSpace but has limited features.  
  
Are you part of the BotSpace team? [Upgrade your plan](https://my.g2.com/botspace/upgrade?utm_campaign=s3&utm_medium=claim-popup&utm_source=g2) to enhance your branding and engage with visitors to your profile!

BotSpace is an AI-powered platform that helps businesses sell, support, and market on WhatsApp and Instagram. You can automate chats, send broadcasts, run campaigns, and manage customer conversations — all in one place. It's easy to use, works with your team, and saves hours every week with AI tools.

* * *

Seller
[BotSpace](https://www.g2.com/sellers/botspace)
Discussions
[BotSpace Community](https://www.g2.com/products/botspace/discuss)
Languages Supported

English, Portuguese, Spanish

Solution Type

All-in-One

Overview by
Mayur More (Building Conversational Interfaces 🤖 at BotSpace)

Show More

## Pricing

Pricing provided by BotSpace.

### Free

Free

Per Month

### Pro

$15.00

Per Month

[
View More Pricing Information
](https://www.g2.com/products/botspace/pricing)

## Top-Rated Alternatives

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Wati

4.6/5(500)

](https://www.g2.com/products/wati/reviews)

[

 ![Tidio](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Tidio")

Tidio

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](https://www.g2.com/products/tidio/reviews)

[

 ![Fin](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Fin")

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](https://www.g2.com/products/fin/reviews)

[
View All Alternatives
](https://www.g2.com/products/botspace/competitors/alternatives)

## User Insights

Average based on 37 real user reviews.

Implementation Time

\<1 month

Perceived Cost

$$$$$

Typical contract price

$0k - $0k

[Sign in to view](/login)

Per Month

[Log in to unlock pricing and user insights](/login)

 ![Verified User in Computer Software](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Computer Software")
GC

Verified User in Computer Software

Mid-Market (51-1000 emp.)

6/30/2025

Guest users or non-business users of the software, not included in G2 scores.

"Excellent tool for qualifying leads"

4/5

What do you like best about BotSpace?

Very intuitive tool, easy to use. Direct connection to Hubspot, which makes the process easier.

Furthermore, the team's service is super fast, they are always available.

Our contact is with Anmol, who is always very friendly and efficient. Review collected by and hosted on G2.com.

What do you dislike about BotSpace?

There could be a recurring billing model instead of a portfolio where we always have to add credit Review collected by and hosted on G2.com.

What problems is BotSpace solving and how is that benefiting you?

Effective lead qualification Review collected by and hosted on G2.com.

Show More

Current UserValidated ReviewerSource: Organic

 ![Shubham A H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Shubham A H.")
SH

Shubham A H.

VP-L&amp;D

Mid-Market (51-1000 emp.)

6/30/2025

"Good tool"

4/5

What do you like best about BotSpace?

Support from Mr. Anmol is exceptional... Review collected by and hosted on G2.com.

What do you dislike about BotSpace?

Chat support team is not qualified enough to understand problems Review collected by and hosted on G2.com.

What problems is BotSpace solving and how is that benefiting you?

Managing chats through workflow and integration with Hubspot Review collected by and hosted on G2.com.

Show More

Validated ReviewerSource: Organic

LW

Lenna W.

Small-Business (50 or fewer emp.)

11/7/2023

"Boosts customer engagement"

4/5

What do you like best about BotSpace?

I personally liked the green and white user-friendly interface of Botspace. With automated bots, it has become possible to send mass whatsapp messages / replies at once in not more than few clicks. Configuring the API automation is not very difficult. Moreover, reports generated are simplified. Review collected by and hosted on G2.com.

What do you dislike about BotSpace?

Nothing to dislike about the product as yet. It served my requirements thus far. Review collected by and hosted on G2.com.

What problems is BotSpace solving and how is that benefiting you?

I'm working on an university project to sell our products. The communication has to be done on multiple channels including whatsapp. I used Botspace API automation to answer whatsapp replies and send messages as our requirements. It has reduced time to address queries and improved overall cutomer engagement and ultimately, our monthly target has increased. Review collected by and hosted on G2.com.

Show More

Validated ReviewerIncentivizedSource: G2 invite

NS

Nishchay S.

Account Executive

Enterprise (\> 1000 emp.)

10/30/2023

"A Good ChatBot specifically for Whatsapp Penetrated Regions"

3.5/5

What do you like best about BotSpace?

Whatsapp has become a hotspot for marketers and BotSpace helps us in enabling interactions over the platform with our learners community. We like the integration and the simplicity it brings in to make things work seemlessly. Review collected by and hosted on G2.com.

What do you dislike about BotSpace?

The one obvious limitation is that it is only focused on Whatsapp whereas I believe that it should have more such platforms to enable an umbrella sort of overview. Review collected by and hosted on G2.com.

What problems is BotSpace solving and how is that benefiting you?

Botspace acts as one user centric platform to enable all the interactions over whatsapp and due to which we have been able to grow our learners community on whatsapp by 167%. We enjoyed BotSpace and the power to design and navigate is simply awesome. Review collected by and hosted on G2.com.

Show More

Validated ReviewerIncentivizedSource: G2 invite

 ![Shrijal T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Shrijal T.")
ST

Shrijal T.

Software Engineer

Small-Business (50 or fewer emp.)

12/18/2023

"All in one WhatsApp Business Solution"

4/5

What do you like best about BotSpace?

Bot space Automation tools can help businesses save time and effort by automating repetitive tasks and it easily integrates with a variety of third-party platforms, such as CRM systems and e-commerce platforms. Review collected by and hosted on G2.com.

What do you dislike about BotSpace?

I think it is little costly for just WhatsApp chat bot Review collected by and hosted on G2.com.

What problems is BotSpace solving and how is that benefiting you?

Increased efficiency and productivity with the help of automation and it is helping to analyze valuable insights that businesses can use to improve their marketing, sales, and support strategies. Review collected by and hosted on G2.com.

Show More

Validated ReviewerIncentivizedSource: G2 invite

ES

Elsa S.

Mid-Market (51-1000 emp.)

12/20/2023

"Grow your Business using BotSpace!"

3.5/5

What do you like best about BotSpace?

It has everything I need as a tech person.

Customer support is quick and responsive.

Interface is easy and understandable. Review collected by and hosted on G2.com.

What do you dislike about BotSpace?

There is nothing I could dislike about BotSpace, It has made my life even more easier. Review collected by and hosted on G2.com.

What problems is BotSpace solving and how is that benefiting you?

It has the ability to grow your business effectively. It manages my customers very happily and easily. Review collected by and hosted on G2.com.

Show More

Validated ReviewerIncentivizedSource: G2 invite

 ![Prem R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Prem R.")
PR

Prem R.

Project Manager

Mid-Market (51-1000 emp.)

10/15/2022

"BotSpace- Automates the 90% of customer support queries and engagement in Whatsapp"

4/5

What do you like best about BotSpace?

It provided the responses to almost all types of questions asked by the user with an accuarcy of about 90%, it almost reduces 30% of budget spend on hiring customer support agents Review collected by and hosted on G2.com.

What do you dislike about BotSpace?

Some queries needs to be updated and whenever user types different which is not understandable by the bot, it breaks and starts from first. this can be improved Review collected by and hosted on G2.com.

What problems is BotSpace solving and how is that benefiting you?

It provides solutions to the small b2b business whom they need a platform to sell their goods, acts as a customer support platform for companies and provides real time responses to the users with great accuracy Review collected by and hosted on G2.com.

Show More

Validated ReviewerIncentivizedSource: G2 invite

## Pricing Options

Pricing provided by BotSpace.

### Free

Free

Per Month

### Pro

$15.00

Per Month

### Premium

Contact Us

Per Month

[
View More Pricing Information
](https://www.g2.com/products/botspace/pricing)

##### 
##### BotSpace Features

Responses

Customization

Control

Route To Human

Platform

Live chat

Integrations

Branding

[
View More Features
](https://www.g2.com/products/botspace/features)

##### Categories on G2

[Conversational Marketing](https://www.g2.com/categories/conversational-marketing)[Chatbots](https://www.g2.com/categories/chatbots)[Conversational Support](https://www.g2.com/categories/conversational-support)

[Conversational Marketing](https://www.g2.com/categories/conversational-marketing)[Chatbots](https://www.g2.com/categories/chatbots)[Conversational Support](https://www.g2.com/categories/conversational-support)[AI Chatbots](https://www.g2.com/categories/ai-chatbots)[Social Customer Service](https://www.g2.com/categories/social-customer-service)[Customer Communications Management](https://www.g2.com/categories/customer-communications-management)[WhatsApp Marketing](https://www.g2.com/categories/whatsapp-marketing)[Bot Platforms](https://www.g2.com/categories/bot-platforms)

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