BC
Bryan C.
Small-Business (50 or fewer emp.)
"Very interesting and potentially very useful... some training issues"
3.5/5
What do you like best about Botsonic?

Botsonic is very easy to set up. The user interface after signing up is intuitive and helpful. Setting up has an easy learning curve, and the training of the bot is simple if you are using your website as the sole source. The speed of initial set up was very quick, and launching was just as easy. Review collected by and hosted on G2.com.

What do you dislike about Botsonic?

The main downsides on the free account, which I am trying as a test before committing to a paid subscription, are two; 1/ when testing your bot, you are using your allocated (and limited) "Messages" limit, and 2/ there doesn't appear to be any way to futher train the bot to correct any inaccuracies given to your website visitors bu the bot. Review collected by and hosted on G2.com.

GM
Gianluca M.
Small-Business (50 or fewer emp.)
"Gamechanger of my study routine"
5/5
What do you like best about Botsonic?

The platform allows users to integrate their existing study materials, textbooks, and notes into the AI bot, creating a centralized hub for all study-related content. This integration streamlines the learning process and ensures that users can leverage their existing resources seamlessly. Review collected by and hosted on G2.com.

What do you dislike about Botsonic?

At times, the accuracy of the AI may falter, particularly when a substantial volume of files is introduced into the system. Review collected by and hosted on G2.com.

Verified User in Consulting
CC
Verified User in Consulting
Small-Business (50 or fewer emp.)
"Continuously Improving Based on Feedback"
4/5
What do you like best about Botsonic?

Just like a Botsonic bot that will even tell you, if you're frustrated with it's learning, to just provide more feedback, the entire Botsonic team operates like a continuously learning AI agent. The bot itself provides four ways to train: (1) Upload specifications for training, (2) Enter settings to follow, (3) Interact and explain, and (4) Use the Thumbs-up, Thumbs-down feedback. There are other ways, too, but these seem to be the main four that work for me. With them, I have been able to fine-tune several bots that simulate human emotion.

I LOVE that Botsonic remembers its instructions, something ChatGPT can't do. I highly recommend Botsonic. Review collected by and hosted on G2.com.

What do you dislike about Botsonic?

Like most people, I wish there were more messages available during the training phase. Mine have just run out at a critical moment, so it's looking like I have to either up my plan or wait another six days for my monthly account to recycle.

Support is very busy improving the product. Those improvements show. The downside, however, is that when you have a specific question to pose, it can take a very long time (if ever) to receive a response. Review collected by and hosted on G2.com.

JG
jorge g.
Small-Business (50 or fewer emp.)
"botsonic very good chatbox for customer service"
5/5
What do you like best about Botsonic?

I've been using it for a couple of days, but I would use it frequently because it is easy to set up and integrate into WordPress. I think it meets the necessary requirements for support and customer service. I like that it allows training the bot with different sources of information and is very intuitive. Review collected by and hosted on G2.com.

What do you dislike about Botsonic?

since I have been using it for a short time, I have not yet found any problems with its application. Review collected by and hosted on G2.com.

Krystal B.
KB
Krystal B.
Associate
Small-Business (50 or fewer emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"Greatest Ai Ever"
5/5
What do you like best about Botsonic?

what i like best about botsonic is that its a great Ai Generartor and I love it Review collected by and hosted on G2.com.

What do you dislike about Botsonic?

there is no least helpful about Botsonic everything is good Review collected by and hosted on G2.com.

Barry H.
BH
Barry H.
Small-Business (50 or fewer emp.)
"Great and easy to use"
5/5
What do you like best about Botsonic?

I have been looking at several chatbots to add to our company Extranet which has over 1600 users.. Botsonic was by far the easier to set up and configure without any technical knowledge. It was simply to add to my site with a bit of Javascipt or embedding code.

For content it can add our websites to add content, we can upload document or spreadsheets into the system and add FAQ based on what the users are asking the system.

We are using the chatbot to answer questions on a wide range of topics and this has replaced our knowledge hubs that we previously used.

If your looking for a chatbot for the first time, I would recommend using Botsonic - its simple to use, full of features and works really well. Review collected by and hosted on G2.com.

What do you dislike about Botsonic?

I dont dislike anything - it is so simple to use Review collected by and hosted on G2.com.

Darrin C.
DC
Darrin C.
OWNER/CHEF
Small-Business (50 or fewer emp.)
"Botsonic Rocks"
5/5
What do you like best about Botsonic?

It is so easy to use the way they show you how to do the set up is great and if you follow thier directions properly then you will have a greart experience,im happy i found Botsonic it will help me no end and i reckon it will serve me well even with frequence of use and with its number of features its a no brainer . Review collected by and hosted on G2.com.

What do you dislike about Botsonic?

i didnt find any problems with Botsonic and so far so good

although if there was any problems i had customer support to help at any time during the setup . Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
GI
Verified User in Information Technology and Services
Small-Business (50 or fewer emp.)
Guest users or non-business users of the software, not included in G2 scores.
"From the best Bot creators I have used"
5/5
What do you like best about Botsonic?

It is very easy to use, allows you to train and implement information very easily to create the chatbot, allows you to customize the chatbot very well, and is a tool with many options to create a perfect bot. Review collected by and hosted on G2.com.

What do you dislike about Botsonic?

The only thing I would criticize is that it doesn't reload messages daily; if you use up the 100, you don't get them back if you have the free plan. Since I wanted to use it for an academic activity, it's sad not to have those messages. Review collected by and hosted on G2.com.

Kavan A.
KA
Kavan A.
Small-Business (50 or fewer emp.)
"Ease your work with BotSonic"
4/5
What do you like best about Botsonic?

BotSonic has made my work easy, I was able the to create the ChatBot which, I wanted easily and in the way in which me and my team preferred. It took less time and we were able to complete the work before the allotted time, Thanks to BotSonic for the wonderful bot creation tool. Review collected by and hosted on G2.com.

What do you dislike about Botsonic?

The Chat limitations are set to 100 per month for a basic account, which is very low.

I was expecting a speech to text feature to add on to my bot, but unfortunately it was not available, adding this feature might be helpful. Review collected by and hosted on G2.com.

TR
Tomás R.
Small-Business (50 or fewer emp.)
"My friend the chatbot"
5/5
What do you like best about Botsonic?

I like their speed in resolving issues, the ease of setup, and the customer support is perfect. I use it every day. Customer service is super fast. The integration with my store has been super easy. For now, I only have it with one function, but I am super happy with this AI. Review collected by and hosted on G2.com.

What do you dislike about Botsonic?

I like everything. I don't know what to say about any negative aspect. I can't find it. Review collected by and hosted on G2.com.