Verified User in Law Practice
UL
Verified User in Law Practice
Small-Business (50 or fewer emp.)
"I got in early and the change in pricing and platform created issues with my imbeded bot."
3/5
What do you like best about Botsonic?

Being able to upload .pdf's to create my own knowledge base Review collected by and hosted on G2.com.

What do you dislike about Botsonic?

The limitation on the size of documents I could upload. Review collected by and hosted on G2.com.

ანი .
ანი .
Small-Business (50 or fewer emp.)
"best app"
5/5
What do you like best about Botsonic?

it is easy to use and you can uplload yor sources which will help you to get right answers to your questions Review collected by and hosted on G2.com.

What do you dislike about Botsonic?

it is completly prfect app to use it doesnt have the bad sides Review collected by and hosted on G2.com.

Verified User in Entertainment
UE
Verified User in Entertainment
Small-Business (50 or fewer emp.)
"Easy to use and works really well!"
5/5
What do you like best about Botsonic?

It is very user friendly and logical to follow the steps. The AI trains fast and quite accurately. Review collected by and hosted on G2.com.

What do you dislike about Botsonic?

The pricing is pretty high. For small businesses it would be really useful to have an option between $0-$49. I would be able to afford $20-25 for my business but unfortunately this is unavailable Review collected by and hosted on G2.com.

Raul F.
RF
Raul F.
Mid-Market (51-1000 emp.)
"Trying"
5/5
What do you like best about Botsonic?

Very easy to configure the bot! I think it easy Review collected by and hosted on G2.com.

What do you dislike about Botsonic?

already missing some inteligency on the bot Review collected by and hosted on G2.com.

Verified User in Sporting Goods
AS
Verified User in Sporting Goods
Small-Business (50 or fewer emp.)
"Overall positive"
4/5
What do you like best about Botsonic?

It's nice how you can provide sources that the bot can train on. So it provides relevant info taking the broader context in mind. Review collected by and hosted on G2.com.

What do you dislike about Botsonic?

It's still not possible to accomodate regional policy and term variations. So the answers it provide are clearly machine-like and miss a human touch. Review collected by and hosted on G2.com.

Sagar G.
SG
Sagar G.
Enterprise (> 1000 emp.)
"Reducing workload and Enhancing our healthcare Csat..."
5/5
What do you like best about Botsonic?

Botsonic rocks! Our workload is down 80% -85%. It's super smart, understands users, and the team is quick. They respect their customers. Very impressed..keep up the good work. Review collected by and hosted on G2.com.

What do you dislike about Botsonic?

Non as such, Waiting for more upcoming features Review collected by and hosted on G2.com.

Verified User in Higher Education
UH
Verified User in Higher Education
Small-Business (50 or fewer emp.)
"Great workflow"
5/5
What do you like best about Botsonic?

I created a gpt and integrated into our site. worked brilliantly Review collected by and hosted on G2.com.

What do you dislike about Botsonic?

nothing! everything was super smooth and easy Review collected by and hosted on G2.com.

Verified User in Financial Services
EF
Verified User in Financial Services
Small-Business (50 or fewer emp.)
"Ease of use without added developer cost"
4.5/5
What do you like best about Botsonic?

The UI is amazing, navigation is great as well and the ability to train on your own data. Review collected by and hosted on G2.com.

What do you dislike about Botsonic?

The incremental cost for a small business and cap on the queries. Review collected by and hosted on G2.com.

Verified User in Banking
IB
Verified User in Banking
Mid-Market (51-1000 emp.)
"Incredible"
5/5
What do you like best about Botsonic?

The integrations options. I can integrate into slack. wp, whatsaap etc Review collected by and hosted on G2.com.

What do you dislike about Botsonic?

At theses moment, i can't say what i dislike about botsonic Review collected by and hosted on G2.com.

Verified User in Consumer Services
AC
Verified User in Consumer Services
Small-Business (50 or fewer emp.)
"Simple, Fast, and Exceptionally Effective!"
5/5
What do you like best about Botsonic?

Botsonic shines in terms of implementation speed and simplicity. Setting it up is a breeze, thanks to its user-friendly design, making it an excellent choice for those seeking a quick and easy chatbot solution. The analysis of the chats is well done and allows to verify how the bot behaved. Review collected by and hosted on G2.com.

What do you dislike about Botsonic?

Bootsonic is a bit immature, but it is growing fast and they are implementing everything they need. Review collected by and hosted on G2.com.